SlideShare a Scribd company logo
1 of 26
UNIT 4
ROLE AND IMPORTANCE OF PRICING

The only element that generates revenue

Price and sales volume together decide the revenue of any business.

Major determinant of a buyer’s choice.

In the last few decades, non price factors become quite important

Still it remains an important factor in determining sales and profitability.
CHANGING PRICING ENVIRONMENT

                ‘We want LG to be an aspirational brand’




     Repositioning of LG Electronics
     “Value for money”                                                “Aspirational”


Source- http://www.thehindubusinessline.in/catalyst/2007/11/22/stories/2007112250010100.htm
FACTORS INFLUENCING PRICING



Internal Factors

External Factors
INTERNAL FACTORS

Corporate and marketing objectives of the firm

The image sought by the firm though pricing

The characteristics of the product

The stage of the product in its life cycle

Use patterns and turnaround rate of the product
INTERNAL FACTORS

Costs of manufacturing and marketing

Extent of distinctiveness of the product and extent of differentiation practiced

Other elements of marketing mix and their interaction with pricing

Composition of the product line of the firm
EXTERNAL FACTORS
 Market characteristics

 Price elasticity of demand of the product in particular

 Buying behaviour of the customers of the product

 Bargaining power of major customers

 Bargaining power of major suppliers
EXTERNAL FACTORS

 Competitors’ pricing strategies

 Government controls/regulation on pricing

 Other relevant legal aspects

 Societal views

 Understanding reached, if any, with competitors/ price cartels
PRICING OBJECTIVES

Profit maximization in the short term

Profit optimization in the long term

A minimum return on investment

A minimum return on sales turnover

Achieving a particular sales volume
PRICING OBJECTIVES

Achieving a particular market share

Deeper penetration of the market

Entering new markets

Target profit on the entire product line, irrespective of profit level of

  individual product
PRICING OBJECTIVES
Keeping competition out, or keeping it under check

Keeping parity with competition

Fast turnaround and early cash recovery

Stabilizing the prices and margins in the market
PRICING OBJECTIVES

Providing the commodity/service at prices affordable by the weaker

  sections

Providing the commodities/services at prices that will stimulate

  economic development
Pricing Methods/Pricing Strategies

COST-BASED PRICING

DEMAND BASED PRICING

COMPETITION ORIENTED PRICING

PRODUCT LINE-ORIENTED PRICING

TENDER PRICING

AFFORDABILITY-BASED PRICING

DIFFERENTIATED PRICING

GEOGRAPHIC PRICING
COST BASED PRICING

Mark-up pricing (Cost plus pricing)

Absorption Cost pricing

Target return pricing

Marginal cost pricing
DEMAND BASED PRICING

What traffic can bear’ pricing

Skimming pricing

Penetration Pricing

Value Pricing
COMPETITION ORIENTED PRICING

Premium pricing

Discount pricing

Parity/Going Rate pricing
PRODUCT LINE-ORIENTED

 PRICING

TENDER PRICING

AFFORDABILITY-BASED

 PRICING

DIFFERENTIATED PRICING
GEOGRAPHIC PRICING

Point of origin policy

Freight-absorption policy

Uniform Delivered policy

Zonal-Delivered price policy

Base point price policy
RESPONDING TO COMPETITORS


Through

 Price and

 Non-price variables
PRICE VARIABLES
Cost reduction using new technology or by using cheaply available
  raw material

Two alternatives based competitive market conditions – reduce the
  market price of product or raise the market price
PRICE VARIABLES
Lowering price – too low price leads to loss, same policy can be
  adopted by rival producers/ competitors

Raising price – Reduce market demand considerably
NON-PRICE VARIABLES

Not concerned with price
Product modification, effective advertising and sales
  promotion measures
Priority to non price variables for facing competition and
  capturing market
NON-PRICE VARIABLES
Product differentiation –

   Registered trade mark, copy right, patents right,

   Change in appearance of the product i.e. colour, packaging, etc.,

   Provision of supplementary services
NON-PRICE VARIABLES
Selling costs –

   Expenditure incurred on advertising, sales promotion, discounts,

   Incentive measures to sales force and so on.

   Persuade customers to prefer firm’s products as against the products of competitors
PRODUCT LIFE CYCLE & PRICING
         DECISIONS
Introduction stage
Rapid skimming strategy – High price and heavy promotional expenses

Slow skimming strategy – High price and low promotional expenses

Rapid penetrations strategy – Low price and heavy promotional expenses

Slow penetration strategy – Low price and low promotional expenses
PRODUCT LIFE CYCLE & PRICING
        DECISIONS
Growth Stage
 Penetration pricing as increase in sales volume and competition

Maturity stage
 Pricing based on what consumers can bear and best competitor’s offerings

 Extended warranties, lowering of price

Declining stage
 Low pricing

More Related Content

What's hot (20)

Chap 10 e161
Chap 10 e161Chap 10 e161
Chap 10 e161
 
Pricing Understanding and Capturing Customer Value - Marketing
Pricing Understanding and Capturing Customer Value - MarketingPricing Understanding and Capturing Customer Value - Marketing
Pricing Understanding and Capturing Customer Value - Marketing
 
Pricing techniques
Pricing techniques Pricing techniques
Pricing techniques
 
Seliecting pricing policy
Seliecting pricing policySeliecting pricing policy
Seliecting pricing policy
 
Price decisions
Price decisionsPrice decisions
Price decisions
 
Product pricing apr_2013
Product pricing apr_2013Product pricing apr_2013
Product pricing apr_2013
 
Pricing policy
Pricing policyPricing policy
Pricing policy
 
Pricing Strategy
Pricing StrategyPricing Strategy
Pricing Strategy
 
Pricing strategies
Pricing   strategiesPricing   strategies
Pricing strategies
 
Price
PricePrice
Price
 
International Pricing
International PricingInternational Pricing
International Pricing
 
Chapter eleven by waqas khichi 268
Chapter eleven by waqas khichi 268Chapter eleven by waqas khichi 268
Chapter eleven by waqas khichi 268
 
International pricing strategies
International pricing strategiesInternational pricing strategies
International pricing strategies
 
Pricing techniques
Pricing techniquesPricing techniques
Pricing techniques
 
International marketing pricing
International marketing pricingInternational marketing pricing
International marketing pricing
 
International Marketing
International MarketingInternational Marketing
International Marketing
 
Chp 4 pricing considerations
Chp 4 pricing considerationsChp 4 pricing considerations
Chp 4 pricing considerations
 
Pricing decision
Pricing decisionPricing decision
Pricing decision
 
Pricing
PricingPricing
Pricing
 
Pricing stratergies ppt
Pricing stratergies pptPricing stratergies ppt
Pricing stratergies ppt
 

Viewers also liked

Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...
Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...
Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...Gene Hayward
 
Presentation on Cost and Revenue
Presentation on Cost and RevenuePresentation on Cost and Revenue
Presentation on Cost and RevenueSyed Zamin Ali Shah
 
Costs, revenue and profit
Costs, revenue and profitCosts, revenue and profit
Costs, revenue and profitSuresh Madhavan
 
Analysis of cost, profit, and total revenue
Analysis of cost, profit, and total revenueAnalysis of cost, profit, and total revenue
Analysis of cost, profit, and total revenueiamnotangelica
 
Cost and revenue
Cost and revenueCost and revenue
Cost and revenueKevin A
 

Viewers also liked (8)

Revenue
RevenueRevenue
Revenue
 
Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...
Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...
Demand Curve, Marginal Revenue Curve, Total Revenue Curve and the Total Reven...
 
Revenue presentation
Revenue presentationRevenue presentation
Revenue presentation
 
Presentation on Cost and Revenue
Presentation on Cost and RevenuePresentation on Cost and Revenue
Presentation on Cost and Revenue
 
Costs, revenue and profit
Costs, revenue and profitCosts, revenue and profit
Costs, revenue and profit
 
Analysis of cost, profit, and total revenue
Analysis of cost, profit, and total revenueAnalysis of cost, profit, and total revenue
Analysis of cost, profit, and total revenue
 
Cost and revenue
Cost and revenueCost and revenue
Cost and revenue
 
Revenues and revenue curves
Revenues and revenue curvesRevenues and revenue curves
Revenues and revenue curves
 

Similar to Pricing (20)

Price
PricePrice
Price
 
Pricing
PricingPricing
Pricing
 
Pricing for value
Pricing for valuePricing for value
Pricing for value
 
Ch11
Ch11Ch11
Ch11
 
Pricing
Pricing Pricing
Pricing
 
Sem ii-topic-2-pricing
Sem ii-topic-2-pricingSem ii-topic-2-pricing
Sem ii-topic-2-pricing
 
4604403
46044034604403
4604403
 
Kotler pom13e instructor_11
Kotler pom13e instructor_11Kotler pom13e instructor_11
Kotler pom13e instructor_11
 
Module 5 generic competitive strategies (1)
Module 5 generic competitive strategies (1)Module 5 generic competitive strategies (1)
Module 5 generic competitive strategies (1)
 
Competitive strategy
Competitive strategyCompetitive strategy
Competitive strategy
 
Pricing
PricingPricing
Pricing
 
Marketing management an asian perspective- pricing strategy-doan
Marketing management an asian perspective- pricing strategy-doanMarketing management an asian perspective- pricing strategy-doan
Marketing management an asian perspective- pricing strategy-doan
 
Pricingineconomicdownturn Francois Delvaux 123594482937 Phpapp02
Pricingineconomicdownturn Francois Delvaux 123594482937 Phpapp02Pricingineconomicdownturn Francois Delvaux 123594482937 Phpapp02
Pricingineconomicdownturn Francois Delvaux 123594482937 Phpapp02
 
Chap 05
Chap 05Chap 05
Chap 05
 
Chapter 14 - Developing Pricing Strategies and Programs
Chapter 14 - Developing Pricing Strategies and ProgramsChapter 14 - Developing Pricing Strategies and Programs
Chapter 14 - Developing Pricing Strategies and Programs
 
MARKETING-CH8
MARKETING-CH8MARKETING-CH8
MARKETING-CH8
 
Pricing strategies in marketing
Pricing strategies in marketingPricing strategies in marketing
Pricing strategies in marketing
 
Pricing In Marketing - UNIT-5 & 6-PRICING.ppt
Pricing In Marketing - UNIT-5 & 6-PRICING.pptPricing In Marketing - UNIT-5 & 6-PRICING.ppt
Pricing In Marketing - UNIT-5 & 6-PRICING.ppt
 
Pricing Strategies
Pricing StrategiesPricing Strategies
Pricing Strategies
 
Pricing strategies
Pricing strategiesPricing strategies
Pricing strategies
 

Recently uploaded

Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docxPoojaSen20
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsScience 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsKarinaGenton
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfUmakantAnnand
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting DataJhengPantaleon
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 

Recently uploaded (20)

Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docx
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsScience 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its Characteristics
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 

Pricing

  • 2. ROLE AND IMPORTANCE OF PRICING The only element that generates revenue Price and sales volume together decide the revenue of any business. Major determinant of a buyer’s choice. In the last few decades, non price factors become quite important Still it remains an important factor in determining sales and profitability.
  • 3. CHANGING PRICING ENVIRONMENT ‘We want LG to be an aspirational brand’ Repositioning of LG Electronics “Value for money” “Aspirational” Source- http://www.thehindubusinessline.in/catalyst/2007/11/22/stories/2007112250010100.htm
  • 4. FACTORS INFLUENCING PRICING Internal Factors External Factors
  • 5. INTERNAL FACTORS Corporate and marketing objectives of the firm The image sought by the firm though pricing The characteristics of the product The stage of the product in its life cycle Use patterns and turnaround rate of the product
  • 6. INTERNAL FACTORS Costs of manufacturing and marketing Extent of distinctiveness of the product and extent of differentiation practiced Other elements of marketing mix and their interaction with pricing Composition of the product line of the firm
  • 7. EXTERNAL FACTORS  Market characteristics  Price elasticity of demand of the product in particular  Buying behaviour of the customers of the product  Bargaining power of major customers  Bargaining power of major suppliers
  • 8. EXTERNAL FACTORS  Competitors’ pricing strategies  Government controls/regulation on pricing  Other relevant legal aspects  Societal views  Understanding reached, if any, with competitors/ price cartels
  • 9. PRICING OBJECTIVES Profit maximization in the short term Profit optimization in the long term A minimum return on investment A minimum return on sales turnover Achieving a particular sales volume
  • 10. PRICING OBJECTIVES Achieving a particular market share Deeper penetration of the market Entering new markets Target profit on the entire product line, irrespective of profit level of individual product
  • 11. PRICING OBJECTIVES Keeping competition out, or keeping it under check Keeping parity with competition Fast turnaround and early cash recovery Stabilizing the prices and margins in the market
  • 12. PRICING OBJECTIVES Providing the commodity/service at prices affordable by the weaker sections Providing the commodities/services at prices that will stimulate economic development
  • 13. Pricing Methods/Pricing Strategies COST-BASED PRICING DEMAND BASED PRICING COMPETITION ORIENTED PRICING PRODUCT LINE-ORIENTED PRICING TENDER PRICING AFFORDABILITY-BASED PRICING DIFFERENTIATED PRICING GEOGRAPHIC PRICING
  • 14. COST BASED PRICING Mark-up pricing (Cost plus pricing) Absorption Cost pricing Target return pricing Marginal cost pricing
  • 15. DEMAND BASED PRICING What traffic can bear’ pricing Skimming pricing Penetration Pricing Value Pricing
  • 16. COMPETITION ORIENTED PRICING Premium pricing Discount pricing Parity/Going Rate pricing
  • 17. PRODUCT LINE-ORIENTED PRICING TENDER PRICING AFFORDABILITY-BASED PRICING DIFFERENTIATED PRICING
  • 18. GEOGRAPHIC PRICING Point of origin policy Freight-absorption policy Uniform Delivered policy Zonal-Delivered price policy Base point price policy
  • 19. RESPONDING TO COMPETITORS Through Price and Non-price variables
  • 20. PRICE VARIABLES Cost reduction using new technology or by using cheaply available raw material Two alternatives based competitive market conditions – reduce the market price of product or raise the market price
  • 21. PRICE VARIABLES Lowering price – too low price leads to loss, same policy can be adopted by rival producers/ competitors Raising price – Reduce market demand considerably
  • 22. NON-PRICE VARIABLES Not concerned with price Product modification, effective advertising and sales promotion measures Priority to non price variables for facing competition and capturing market
  • 23. NON-PRICE VARIABLES Product differentiation – Registered trade mark, copy right, patents right, Change in appearance of the product i.e. colour, packaging, etc., Provision of supplementary services
  • 24. NON-PRICE VARIABLES Selling costs – Expenditure incurred on advertising, sales promotion, discounts, Incentive measures to sales force and so on. Persuade customers to prefer firm’s products as against the products of competitors
  • 25. PRODUCT LIFE CYCLE & PRICING DECISIONS Introduction stage Rapid skimming strategy – High price and heavy promotional expenses Slow skimming strategy – High price and low promotional expenses Rapid penetrations strategy – Low price and heavy promotional expenses Slow penetration strategy – Low price and low promotional expenses
  • 26. PRODUCT LIFE CYCLE & PRICING DECISIONS Growth Stage  Penetration pricing as increase in sales volume and competition Maturity stage  Pricing based on what consumers can bear and best competitor’s offerings  Extended warranties, lowering of price Declining stage  Low pricing