This document outlines the process of self-assessment for academic programs at the University of the Punjab. It discusses the purpose and objectives of assessment, the elements and steps in the assessment process, and the eight criteria used for self-assessment, which include program mission and objectives, curriculum, facilities, student support, processes, faculty, institutional facilities, and institutional support. It provides updates on the status of self-assessment activities, including the formation of program teams, review of reports, and future plans to encourage participation and follow-up.

1. IN THE NAME OF ALLAH, THE MOST
MERCIFUL,
THE MOST BENEFICENT

2. QUALITY ENHANCEMENT CELL
PROF. DR. AAMIR IJAZ
(DIRECTOR QEC & IQTM)
University of the Punjab,
Quaid-e-Azam Campus,
Lahore 54590.

3. ASSESSMENT
Assessment is a systematic process of
gathering, reviewing and using important
quantitative and qualitative data and
information from multiple and diverse
sources about educational programs, for
the purpose of improving student learning,
and evaluating whether academic and
learning standards are being met.
The assessment process culminates when
assessment results are used to improve
student learning.

4. ELEMENTS OF A SUCCESSFUL
ASSESSMENT PROGRAM
Purpose identification
Outcomes identification
Measurements and evaluation design
Data collection
Analysis and evaluation
Decision-making regarding corrective and
preventive actions to be taken.

5. OBJECTIVES OF SELF ASSESSMENT
Improvement and maintenance academic
standards.
Enhancement of student’s learning.
Verification of the existing programs to
meet their objectives and institutional
goals.
Providing feedback for quality assurance
of academic programs.

6. COMPONENTS OF SELF ASSESSMENT
PROCESS
Criteria : Eight Criteria for Self
assessment.
Procedure: Specifies the process of
initiating, conducting, and implementing
the assessment.

7. STEPS OF PROCEDURE FOR SA
Department forms the Program Team (PT)
that will be responsible for preparing SAR.
QEC reviews the documentation within one
month.
The VC forms the Assessment Team (AT)
in consultation with the concerned Dean
based on the recommendation of QEC.
QEC plans and fixes AT visit.

8. STEPS OF PROCEDURE FOR SA
AT conducts assessment and present its
findings to QEC, Dean, PT and dept.
faculty.
QEC submits an executive summary to the
Vice Chancellor.
Department prepares implementation plan
as per SAM.
Follow up the implementation plan by
QEC.

9. CRITERIA
Each criterion has an intent:
A statement of requirements to be met.
Each criterion has several
standards: They describe how the intents
are minimally met

10. CRITERIA AND STANDARDS
Program Mission, Objectives and
Outcomes
Curriculum Design and Organization
Laboratories and Computing Facilities
Student Support and Guidance
Process Control
Faculty
Institutional Facilities
Institutional Support

11. CRITERION 1: PROGRAM MISSION,
OBJECTIVES AND OUTCOMES
Intent: Each program must have a
mission, quantifiable measurable objectives
and expected outcomes for graduates.
Outcomes include competency and tasks
graduates are expected to perform after
completing the program.

12. CRITERION 2: CURRICULUM DESIGN
AND ORGANIZATION
Intent: The curriculum must be designed
and organized to achieve the program’s
objectives and outcomes. Also course
objectives must be in line with program
outcomes. Curriculum standards are
specified in terms of credit hours of study. A
semester credit hour equals one class hour or
two to three laboratory hours per week. The
semester is approximately of fifteen weeks.

13. CRITERION 3: LABORATORIES AND
COMPUTING FACILITIES
Intent: Laboratories and computing facilities
must be adequately available and accessible
to faculty members and students to support
teaching and research activities. In addition
departments may benchmark with similar
departments in reputable institutions to
identify their shortcomings if any.

14. CRITERIAN-4: STUDENT SUPPORT AND
ADVISING
Intent: Student must have an adequate
support to complete the program in a timely
manner and must have ample opportunity to
interact with their instructors and receive
timely advice about program requirements
and career alternatives.

15. CRITERION 5: PROCESS CONTROL
Intent: The processes by which major
functions are delivered must be in place,
controlled, periodically reviewed and
continuously improved. To meet this
criterion a set of standards must be satisfied.

16. CRITERION 6: FACULTY
Intent: Faculty members must be current
and active in their discipline and have the
necessary technical depth and breadth to
support the program. There must be enough
faculty members to provide continuity and
stability, to cover the curriculum adequately
and effectively, and to allow for scholarly
activities.

17. CRITERION 7: INSTITUTIONAL
FACILITIES
Intent: Institutional facilities, including
library, computing facilities, classrooms
and offices must be adequate to support the
objective of the program.

18. CRITERION 8: INSTITUTIONAL
SUPPORT
Intent: The institution’s support and the
financial resources for the program must be
sufficient to provide an environment in
which the program can achieve its objectives
and retain its strength.

19. LATEST STATUS
Program Teams for all the departments have
been formed.
Self Assessment Reports of 29 departments
have been received and reviewed by QEC and
sent back to the 7 departments for changes.
Assessment Teams of 30 departments have
been approved by the Vice Chancellor.

20. ACTVITIES
Lectures cum Group Discussions for the
following faculties of University of the Punjab
were carried out during the last quarter :-

21. ACTVITIES
ACTVITIES
Faculty Date Invited Attended Absent
Arts & Humanities 12-11-09 9 6 3
Behavior & Social Studies
Commerce
19-11-09 8 4 4
Education
Islamic Studies
Law
26-11-09 15 5 10
Engineering & Technology
Economics & Management
Sciences
18-12-09 13 5 8
Science
Life Sciences
Oriental Learning
Pharmacy
07-01-10 30 12 18

22. ACTIVITIES
Proceedings of Minutes of the Meeting of Group
Discussions/Lectures were compiled and sent to
all the invited departments/institutes/colleges,
Vice Chancellor and Registrar of the University
of the Punjab.
QEC Teams visited the Centre for Clinical
Psychology for clarification regarding SAM on
02-02-2010.
ACTVITIES

23. ACTIVITIES
Letters were sent to Deans of all Faculties
requesting them to expedite the compilation
of SAM Reports.
At the same time, executive summaries of 10
audited departments have been sent to the
respective departments and asked to prepare
their implementation plan according to self
assessment procedure.
ACTVITIES

24. AUDITED DEPARTMENTS
Departments whose audit is completed and their
executive summary is sent to these departments.
 Department of Arabic
 Department of Kashmir Studies
 Department of Iqbal Studies
 Department of Punjabi
 Department of Persian
 Department of Urdu
 Institute of Quality & Technology Management
 College of Engineering & Emerging Technology
 Centre for Coal Technology
 Department of English Language & Literature

25. IMPLEMENTATION PLAN
The following department/institute/college
have sent their implementation plan to QEC:-
 College of Engineering & Emerging Technology
 Institute of Quality & Technology Management
 Centre for Coal Technology
 Department of English Language & Literature

26. CONCLUSION
The conclusions of these meetings are as under:-
It is noticed that there is a lack of interest in SAM activities at
departmental level.
It is agreed that SAM is a great opportunity to enhance the level
of education.
The present format of SAM is more oriented towards
engineering disciplines and is meant for semester systems. SAM
is a generic system, the user are at liberty to make alterations to
suit their requirements without changing the basic
fundamentals of quality assurance as given in SAM.

27. Conclusion
It is desired by program team members to reduce
the teaching load on teachers involved in
compilation of SAM at departmental level.
High Turnover of program team members within
departments is also noticed and needs to be
discouraged.
CONCLUSION

28. Conclusions
SAM should be users friendly and simple; so that
departments like Arabic, Urdu and Islamiat etc. can
also follow the instructions and standards of SAM.
As explained earlier the departments have the
liberty to modify the SAM to suit their requirement
without altering the fundamental of QA.
Program Team Members, Assessment Team
Members and Auditors should be given some
incentives in the form of remuneration.
CONCLUSION

29. The interest in QA & SAM completion can be
increased among different departments, firstly by
clarifying the SAM and by increasing awareness;
secondly, SAM is not a survey form and it is a
complete course of management system. However,
the implementation of quality assurance and SAM
can only be effectively implemented by the
commitment in letter and spirit of the Directors and
Deans of the Departments. The QEC can contribute
by creating awareness by training in cluster of
program teams.
CONCLUSION

30. FUTURE PLAN
To motivate the program team members for
the implementation of SAM by carrying out
meetings at departmental level. It may also
include the visit of individual departments by
QEC team if found necessary.
Audits of Self Assessment Reports submitted
by different departments is planned.

31. FUTURE PLAN
Follow up with departments for Self
Assessment Reports is already started and
will continue as well.
Follow up with changes suggested by QEC
with departments who have sent their Self
assessment reports is also underway.
FUTURE PLAN

32. THANK YOU