There are several styles of conflict resolution that can be used depending on the situation: - Competitive style works well for fast decisions but can leave people feeling resentful. - Collaborative style incorporates different viewpoints to find the best solution. - Comprising style tries to partially satisfy everyone's needs. - Accommodating style meets others' needs at the cost of one's own. - Avoiding style is ineffective and only useful in rare cases. Managers should let people share their perspectives, identify real issues, and set clear expectations to resolve conflicts, while employees should maintain good relationships, separate people from problems, and explore options together.

1. Group Conflict Resolution “ When conflict becomes a win-lose contest in our minds, we immediately try to win.” - Thomas Crum

2. Styles Of Conflict Competitive : This style work well when decisions need to be made fast, decision is unpopular, or when defending against someone. But it can leave people unsatisfied and resentful.

3. Collaborative : This style incorporates everyone, but slightly assertive. This style is useful when you need to bring everyone together from a variety of viewpoints to get the best solution.

4. Comprising : This style wants to try and partially satisfy everyone. This style is useful when the cost of conflict is higher than the cost of losing progress.

5. Accommodating : Meets everyone’s standards at the expense of their own needs, very cooperative. Very easily persuaded to surrender a position even if they don't want to. This style is unlikely to have the best outcomes.

6. Avoiding : This style is is used when you don't want to hurt anyone’s feelings. It is useful if it is impossible to win the battle or when someone else is in a better position to solve the problem. This style is highly ineffective.

7. Who, What, Where, and How? Who causes conflict? Anyone, there isn't a certain type of person who causes conflict. It all depends on the personalities that exist.

8. What causes conflict? Personalities, values, attitudes, needs, expectations, perception, resources, and sexual harassment are the common causes.

9. Where does it happen? It can happen at a meeting, your desk, or even on your personal time.