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Netflix streaming success with Silverlight
1.
2. During the 17 days of the event –
1.3B page views
50M unique visitors
70M videos watched
5K unique clips viewed per day during
final week
35M mobile views
130K peak streams
600M minutes of video delivered
3.5 petabytes of videos delivered
27 minutes of viewing per session
4. “Netflix chose Silverlight because it makes a faster and more agile development environment
possible, allowing Netflix to quickly deliver a superior instant watching experience to our subscribers.
When Netflix deployed Silverlight last fall, Netflix members realized a richer experience of access and
quality to instantly watch movies and TV episodes from Netflix on their PCs and, for the first time,
were able to instantly watch the same content on their Intel-based MacIntosh computers.”
Steve Swasey, Netflix VP of Corporate Communications
5. TV
IPTV
Music
Monetization
Business User
Tape Web/P2P
Intelligence Experience
PRODUCTION NETWORK
Workflow
“ON-RAMP” “OFF-RAMP” Mobile
Rights Content
Video
Mgmt Delivery
Gaming
Content
Metadata Management
Portable
Media
TV
Print
DVD
6. Devices
Recom Messa-
Browse Search
Reporting User Experience mend ging
Content Exhibits Media Player EPG Catalog Genres Recommendations Device Adaption
Reports
User Experience Configuration & Extension Development
Advertising
Modules Layout Themes Functional Extensions Interface Extensions
Reports
User Profile and Personalization
Behavior Reports Discover Search Recommend Aggregate Personalize
Technical Reports
Digital Content Distribution Advertising E-Commerce Community
Ad- Subscri
Management Windows Media Stream Download (direct) Funded ptions
Reports Ad Serving Offers Definition Instant Messaging
Inventory Management Pricing and Discounts E-Mail
Reporting Pay
Bundles Content Sharing
Digital Rights Management (PPV,
Engine Advertising Transactions
Licensing Encryption Geo-IP Restriction PTO,
Metrics and Reports Billing
Buy-X)
Digital Content Management Customer Relationship Management
Data Ingest System DAM System Customer Profiles
Warehouse Assets Asset Metadata Transaction History
Customer Request Handling
Ad Campaigns Content Offers User Gen Content
Editorial Content
Campaigns Keywords Price Bundles UG Video UG Tags
VoD Content Live TV Editorial
Creative Rate Cards Discounts Promotions
VoD Catalog EPG Metadata
Customer Profiles
(….)
Names Addresses Interests Interaction History
7. Devices
Reporting User Experience
User Experience Configuration and Extension Development
Personalization
Digital Content Distribution Advertising E-Commerce Community
Reporting
Digital Rights Management
Engine Microsoft®
PlayReady
Digital Content Management Customer Relationship Management
Ad Campaigns Content Offers User Gen Content
Editorial Content
Customer Profiles
8. An integrated Web media delivery platform, delivers true HD (1080p) streaming and provides
real-time logging to measure media investments. By offering a complete media delivery
platform together with a traditional Web server, rich dynamic Web sites can now be managed
and administered from a single Web platform
Intelligent Progressive Live Smooth Streaming Advanced Logging Edge Caching
Downloads
Smooth Streaming Advanced Logging End users have a better
Bit Rate Throttling enables uninterrupted, provides rich, flexible data experience when your
increases scalability for streaming to Silverlight collection and real-time Web and media content is
progressive downloads clients via HTTP, up to client and server-side close to them. When you
while reducing bandwidth true HD (1080p) logging capabilities need to scale out your
costs network for broader reach,
Live Smooth Streaming Create custom logging for IIS now provides proxying
Web Playlists enable you delivers massively modules and applications, and disk-based edge
to protect, personalize, scalable Smooth implement a centralized caching
and monetize your media Streaming for live events log farm, or track end user
assets engagement
9. Overview
Live and on-demand media over HTTP
A hybrid media delivery method that acts like
streaming but is in fact a series of short
progressive downloads
Leverages existing content caches
Player can seamlessly switch video quality and
bit rate based on perceived network bandwidth
and CPU resources
Support for content protection
Benefits to Consumers
Fast start-up and seek times
No buffering, no disconnects, no
playback stutter
True HD experience; best quality possible
Benefits to Media Companies
Low-cost deployment – use existing
infrastructure
Extended engagements
Improved advertising and subscription revenues
12. Key frame
alignment and
time sync
aligned
Active control:
management
& coordination
13. 1 Akamai HTTP
Akamai IIS
Edge Servers
Middle Tier
4
StreamOS
Expression
• 36,000 Servers
Encoder
• 1,500 Locations
• 900 Networks
• 750 Cities
• 70 Countries
1) Customer uses Microsoft
Expression to encode Smooth
DNS
Streaming content and publish
it to StreamOS (or NetStorage)
2) User requests media content 2
from a Silverlight player via
Akamai URL 3
3) Silverlight player contacts
End user requests IP Akamai HTTP server to
address from Akamai DNS request content.
system and gets optimal HTTP
server IP 4) Media player receives stream
from Akamai HTTP server,
going back to Akamai IIS
middle tier to fill the cache if End User
necessary.
14. All content was encoded with Expression Encoder 2 SP1
Audio:
WMA 10 Professional codec
64 kbps 44.1 kHz stereo – great quality, comparable to HE-AAC
Video:
VC-1 Advanced Profile
1-pass CBR with 5 second VBV buffer
Fixed length 2-second closed GOPs
Maximum encoder complexity for maximum quality
16. FAST currently powers portals and devices reaching approximately 400m users
FAST
FAST FAST
FAST
Unity
AdMomentum Impulse
Recommendations
Blending of content from
Personalized content and
End-to-end online Content spotlighting based
internal and external
product promotions
advertising monetization on business drivers
sources
FAST Enterprise Search Platform
17. Search and navigation to
guides users to favorite
video content:
• Simple, intuitive user
experience has driven
Hulu.com to Top 10 video
sites (Nielsen Online)
• Content aggregation and
data cleansing enables
aggregation of wide and
deep content library
• Meta-data enrichment and
refinement supports
simplified content
discovery experience
• Promote sales of digital
and physical formats
through partners
18.
19.
20. Advertisers Publishers
& Agencies
Buy-side Tools
Publisher Tools
& Advice
& Services
Ad “Network”
Provides Maximize revenue Can utilize
proprietary
to publishers publisher data and
advertiser data
and preferred access
and cross brand
results for advertisers to inventory,
insights
audiences
21. Bringing the accountability, targeting and interactivity of the Internet to Television
Collects second-by-second tuner data
from millions of set-top boxes across
North America
Anonymous
Enables true ROI through detailed
Viewership Data
reporting and analytics
Collection
Provides a national service platform for
managing end-to-end targeted,
interactive applications across MSOs
National Campaign Measures engagement through
Management for iTV
targeted interactivity during programs
and eTV
and advertisements
Aggregates video inventory in a
common sales and automation system
Integrates census level data and real-
time intelligence to behaviorally target
across networks and platforms
Behavioral Ad
Network for TV
Reduces friction of buying and
addresses media fragmentation
In addition to renting DVDs, Netflix, the world's largest online movie rental service, now offers its customers the ability to watch movies instantly on the PC and Mac via Silverlight. The Netflix instant watching catalog of more than 12,000 movies continues to grow with significant new titles from CBS, the Disney Channel and Starz Play. With Silvelight, Netflix members who watch movies and TV episodes instantly on their computers will enjoy a faster, easier connection and a more robust viewing experience due to the higher video quality built directly into the player. Among the viewing enhancements with the new player is a breakthrough in timeline navigation that vastly improves the use of fast-forwarding and rewinding. The new Netflix player also takes advantage of PlayReady DRM, which is built into Silverlight, for the playback of protected content on both Windows-based PCs and on Macs, which had not been possible with previous generation technologies. \"We chose Silverlight because it provides a faster and more agile development environment, allowing us to quickly deliver superior online movie viewing experiences to our customers,\" said Steve Swasey, Vice President of Corporate Communications, Netflix. \"In addition, we achieved real cost savings with our Silverlight solution, enabling us to focus resources on other projects that help us further differentiate from our competitors.\"<number>
This slide should show: “this is how Microsoft does it”Would be good to refresh itBasically showing an integrated picture.Step 1:This is a very high level view of the content value chain in digital media:Gathering, creating and managing content in a variety of different formats, from text to images and video, and managing the metadata that is associated with that content.Managing the creative and business processes required to deliver and monetize content experiences, which includes business management and business intelligence, content and rights management, and finally managing digital advertising.Delivering content experiences across a world of devices, from TV screens and set-top boxes to PCs, mobile devices, gaming platforms, portable media and physical media like print and optical storage media.This value chain is more complex both with regards to the variety of content formats, and with regards to the diversity of devices that publishers have to support. On top of this there are the trends we spoke about in the last slide. In this ever-changing world of digital media, was are media executives supposed to do? Here is what Gartner said in a 2007 report:1. Develop a multidevice, multiple-platform delivery strategy that goes beyond the PC.2. Ensure that your user experience is consistent across all delivery platforms.3. Integrate ad sales across media — newspaper, radio, TV and online. Get your sales staff out of the silo mind-set, and get them to sell packages. 4. Wrap content in a rich set of services, including community and personalization, to provide differentiation and build customer loyalty.5. Have at least four of the top social-networking tools for taste sharing or viral sharing on your computer at all times. And, where available, have them on your mobile phone as well. 6. Abandon efforts to control consumer behavior by digital rights management (DRM) in favor of digital watermarking. 7. Have weekly or monthly meetings with your legal staff that deal with copyright and copyright infringement. 8. Focus on parental controls. Seek out technical solutions, as well as educational tools, to help parents control what their children can see or hear. Make parents aware of your efforts. 9. In your business development or marketing group, assign a subgroup or a few individuals as consumer advocates to track what's happening in consumer interest or advocacy groups such as AARP. Ensure that these consumer advocates get deeply entrenched and participate in such groups, and don't just monitor the groups' Web sites once or twice a week. Participate. Do not rely on automated \"buzz metrics\" information.While we might not agree with all these points, many of them certainly right. So how can Microsoft help media companies to be more successful? Step 2:Our value proposition really encompasses two key aspects:Optimizing the content value chain andEnabling and Monetizing content experiences.(talk through the boxes)5
This build slide shows details of the building blocks of a Web Video Delivery platform.
7
IIS Media Services Wave 2 Update7/9/2008Microsoft Confidential7
IIS Media Services Wave 2 Update7/9/2008Microsoft Confidential7
IIS Media Services Wave 2 Update7/9/2008Microsoft Confidential7
There are other approaches to adaptive streaming. For NBCOlympics.com Microsoft created a solution that used a technique that “pre-chunked” the files. The source media was encoded to four different quality levels. Then those files were physically broken up into 2 second chunks and then posted to a Web server. A 90 minutes movie with 5 different encoded bit rates chopped into 2 second chunks would produce 13,500 files. Most movie sites aim for 10,000 film catalog.IIS Media Services Wave 2 Update7/9/2008Microsoft Confidential11
IIS Smooth Streaming works with contiguous files on the server. This makes file management dramatically easier. Once the server receives a request from the Silverlight player it begins delivering the content. If IIS receives a request for a different bit rate, it will deliver the next logical piece of video in time as a video chunk to the client. It is not a completely new stream which makes the change in quality transparent to the end user. These “virtual chunks” are cacheable object on the network. 12
Deploying content to an IIS Web server running Smooth Streaming is easy. Encode the source content using Expression Encoder 2 SP1 using the built-in Adaptive Streaming Profile for IIS Smooth Streaming. Choose four or more quality levels. Expression Encoder encodes each quality level as its own contiguous file.