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             Right Start Forum

                       Get Ready!
A Course for Interprofessional Work-Place Readiness


        Grainne O’Loughlin, Director Allied Health
        Marie Heydon, Get Ready! Project Officer

         St Vincents & Mater Health Sydney
         University partners:
         University of New South Wales – St Vincent’s Clinical School
         The University of Sydney
         Australian Catholic University
         University of Tasmania, School of Nursing and Midwifery

                       27 February 2012
                   Team Health Right Start Program Showcase
                              27 February 2012
2

Introduction & Background

   Established an Interdisciplinary Working party to respond to the CETI EOI
   Once successful, the Working party became a Project Steering Committee to provide project
    governance.
   Agreed to design and deliver a 1 week pre-graduate interprofessional education program for 50
    Nursing, Medical and Allied Health students in last semester of study in conjunction with several
    University partners
Key Project objectives:
         To develop a program that ensured participants gained an understanding of the scopes of
          practice and roles of the different health professionals and an understanding of the
          importance of collaborative practice in delivering safe and quality patient care
         To develop a program that improved confidence in team-based skills including
          communication, leadership, learning in teams, collaborative practice and/or collaborative care
          planning in an interdisciplinary team
         To provide teamwork modelling in a simulated environment via formal teaching, e-learning,
          simulation training and clinical skill modelling.
         To develop a n Interprofessional Competency framework: and a team based ‘vehicle’ for
          delivering program components




                                    Team Health Right Start Program Showcase
                                               27 February 2012
3

Aim & Methods

   Key educational strategies:
         Competency framework: interprofessional competencies adopted from CIHC: these are interprofessional
          communication, patient/client/family/community centred care, role clarification, team functioning, collaborative
          leadership and interprofessional conflict resolution
         Team based ‘vehicle’ for delivering program components
         Acute to chronic focus – simulation centre activities (advanced life support and deteriorating patient focus) and team
          based case scenario discussion and case conference role plays
         Use of multi-modal techniques – DVD’s, lectures, simulation, clinical skill modeling and team based tasks
   Program design:
         Day 1 – aims , evaluations, team formation & task, roles & case conference DVD, first Sim, ISBAR & communication
         Day 2 – usual clinical time, attend ward meetings, lecture on conflict resolution, communication, bullying &
          harassment
         Day 3 – second Sim, difficult communication workshop, ‘just a routine operation’ DVD, first team time
         Day 4 - usual clinical time, attend ward meetings, integrating clinical and IPL objectives, case conference role play
         Day 5 – part morning usual clinical time, second team time, team case summary and team review & final evaluations
   Evaluation strategies:
         Quantitative - repeated measures where possible: ISVS; WSEIS; Competency matrix; Get Ready!; RIPLS (pre)
         Qualitative – content evaluation; simulation centre evaluation; facilitator evaluation and focus group



                                          Team Health Right Start Program Showcase
                                                     27 February 2012
4

Results

   Excellent attendance and participation from 52 Nursing, Medical and Allied Health students

   Robust quantitative and qualitative data very strongly support the effectiveness of this one week
    program in addressing the core interprofessional competencies.

   Quantitative
          95% of all combined repeated measure items across four tools were statistically significant (two tailed paired t-test)
         ISVS: 30/34 sig. 1/3 of these for all subgroups – team participation. Another 1/3 – two subgroups.
         WSEIS: all questions significant. 63% for all subgroups. Med and Nursing had a majority sig. AH not sig for 17/38.
         Competency matrix: 38/41 sig. 9 of these sig for all groups – roles, team processes, conflict and collaboration
         Get Ready! All items sig. med 8/13; nursing 13/13; 12/13 AH. Confidence to collaborate and negotiate sig for all.
         RIPLS: Diversity between subgroups; greatly similarity between Nursing and AH. Most similar for all in teamwork and
          collaboration and roles and responsibilities questions. Nursing students decisive; medical more equivocal
   Qualitative:
         This feedback strongly supported quantitative data. Sample student comments: ‘absolutely enjoyed the program,
          ability to work in a multidisciplinary team has improved a lot’; ‘concept great, very needed....simulation and Human
          Factors DVD excellent’; ‘terrific, informative and enjoyable, thanks’
         92% students endorsed this program for other pre-graduates with either unqualified support or a range of constructive
          suggestions
         Students actively contributed suggestions eg more Sim, more clinical cases, less lectures! Shorten program, increase
          medical facilitation

                                          Team Health Right Start Program Showcase
                                                     27 February 2012
5

Work Self-Efficacy Inventory
5




4




3
                                                                                                       Pre

                                                                                                       Post



2




1
    Learning   Problem   Pressure       Role       Teamwork    Sensitivity   Work Politics   Overall
               Solving              Expectations
    Figure 4 – WS-EI subscale results for St Vincent’s (pre and post). Error
    bars indicate ± 1 Standard Error.
                               Team Health Right Start Program Showcase
                                          27 February 2012
Interprofessional Socialization and Valuing                                              6



                         Scale
  7




  6




  5




  4                                                                                     Pre

                                                                                        Post


  3




  2




  1
           Comfort             Behaviour               Attitude            Overall

Figure 7 – ISVS subscale results for St Vincent’s (pre and post). Error bars indicate ± 1
Standard Error.
                                Team Health Right Start Program Showcase
                                           27 February 2012
7

Conclusions & Lessons Learned

   Organisational infrastructure and resourcing
          Facilitation : skilled dedicated coordinator ; ample facilitation from each discipline represented - esp medical
          Simulation centre
          Educational centre
          Adaptable for regional settings and smaller groups
   Competency package
          used is a sound theoretical base for such a program and provides a foundation for detailing specific competencies and
           in constructing relevant educational strategies for implementation.
   Simulating team work :
          Use of simulation centre for emergency scenarios with team based activities
          Use of team based case discussion and case conference role playing for ‘chronic’ clinical scenarios
          Reviewing team/group processes.
   Using a team model as the educational ‘vehicle’
          with built in reflective time provides opportunity for team building to occur in a ‘level playing field’ environment, that is,
           all students are pre-graduates with no actual work experience. Therefore, there is not a work experience based
           hierarchy as occurs in the actual work environment.
   Clinical scenarios:
          using as many as possible maintains student focus and motivation.

                                             Team Health Right Start Program Showcase
                                                        27 February 2012
8

Where to from here?

   Highly successful. Incorporate feedback into reviewed program design. Several options already
    proposed.

   Continue to run program at SV&MHS in collaboration with partner Universities.

   Implement e-learning package as part of this

   Advocate model for use across state as has flexible programming components that can allow for
    local material to be incorporated and for it to be adapted to student disciplines available at a given
    time. Will benefit from ClinConnect mapping for this.

   Ongoing program evaluation and evolution.

   Potential for further research and development regarding these competencies

   Potential to consider supervisor competency evaluation as course component




                                     Team Health Right Start Program Showcase
                                                27 February 2012

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Presentation 4 - 'Get Ready'

  • 1. 1 Right Start Forum Get Ready! A Course for Interprofessional Work-Place Readiness Grainne O’Loughlin, Director Allied Health Marie Heydon, Get Ready! Project Officer St Vincents & Mater Health Sydney University partners: University of New South Wales – St Vincent’s Clinical School The University of Sydney Australian Catholic University University of Tasmania, School of Nursing and Midwifery 27 February 2012 Team Health Right Start Program Showcase 27 February 2012
  • 2. 2 Introduction & Background  Established an Interdisciplinary Working party to respond to the CETI EOI  Once successful, the Working party became a Project Steering Committee to provide project governance.  Agreed to design and deliver a 1 week pre-graduate interprofessional education program for 50 Nursing, Medical and Allied Health students in last semester of study in conjunction with several University partners Key Project objectives:  To develop a program that ensured participants gained an understanding of the scopes of practice and roles of the different health professionals and an understanding of the importance of collaborative practice in delivering safe and quality patient care  To develop a program that improved confidence in team-based skills including communication, leadership, learning in teams, collaborative practice and/or collaborative care planning in an interdisciplinary team  To provide teamwork modelling in a simulated environment via formal teaching, e-learning, simulation training and clinical skill modelling.  To develop a n Interprofessional Competency framework: and a team based ‘vehicle’ for delivering program components Team Health Right Start Program Showcase 27 February 2012
  • 3. 3 Aim & Methods  Key educational strategies:  Competency framework: interprofessional competencies adopted from CIHC: these are interprofessional communication, patient/client/family/community centred care, role clarification, team functioning, collaborative leadership and interprofessional conflict resolution  Team based ‘vehicle’ for delivering program components  Acute to chronic focus – simulation centre activities (advanced life support and deteriorating patient focus) and team based case scenario discussion and case conference role plays  Use of multi-modal techniques – DVD’s, lectures, simulation, clinical skill modeling and team based tasks  Program design:  Day 1 – aims , evaluations, team formation & task, roles & case conference DVD, first Sim, ISBAR & communication  Day 2 – usual clinical time, attend ward meetings, lecture on conflict resolution, communication, bullying & harassment  Day 3 – second Sim, difficult communication workshop, ‘just a routine operation’ DVD, first team time  Day 4 - usual clinical time, attend ward meetings, integrating clinical and IPL objectives, case conference role play  Day 5 – part morning usual clinical time, second team time, team case summary and team review & final evaluations  Evaluation strategies:  Quantitative - repeated measures where possible: ISVS; WSEIS; Competency matrix; Get Ready!; RIPLS (pre)  Qualitative – content evaluation; simulation centre evaluation; facilitator evaluation and focus group Team Health Right Start Program Showcase 27 February 2012
  • 4. 4 Results  Excellent attendance and participation from 52 Nursing, Medical and Allied Health students  Robust quantitative and qualitative data very strongly support the effectiveness of this one week program in addressing the core interprofessional competencies.  Quantitative  95% of all combined repeated measure items across four tools were statistically significant (two tailed paired t-test)  ISVS: 30/34 sig. 1/3 of these for all subgroups – team participation. Another 1/3 – two subgroups.  WSEIS: all questions significant. 63% for all subgroups. Med and Nursing had a majority sig. AH not sig for 17/38.  Competency matrix: 38/41 sig. 9 of these sig for all groups – roles, team processes, conflict and collaboration  Get Ready! All items sig. med 8/13; nursing 13/13; 12/13 AH. Confidence to collaborate and negotiate sig for all.  RIPLS: Diversity between subgroups; greatly similarity between Nursing and AH. Most similar for all in teamwork and collaboration and roles and responsibilities questions. Nursing students decisive; medical more equivocal  Qualitative:  This feedback strongly supported quantitative data. Sample student comments: ‘absolutely enjoyed the program, ability to work in a multidisciplinary team has improved a lot’; ‘concept great, very needed....simulation and Human Factors DVD excellent’; ‘terrific, informative and enjoyable, thanks’  92% students endorsed this program for other pre-graduates with either unqualified support or a range of constructive suggestions  Students actively contributed suggestions eg more Sim, more clinical cases, less lectures! Shorten program, increase medical facilitation Team Health Right Start Program Showcase 27 February 2012
  • 5. 5 Work Self-Efficacy Inventory 5 4 3 Pre Post 2 1 Learning Problem Pressure Role Teamwork Sensitivity Work Politics Overall Solving Expectations Figure 4 – WS-EI subscale results for St Vincent’s (pre and post). Error bars indicate ± 1 Standard Error. Team Health Right Start Program Showcase 27 February 2012
  • 6. Interprofessional Socialization and Valuing 6 Scale 7 6 5 4 Pre Post 3 2 1 Comfort Behaviour Attitude Overall Figure 7 – ISVS subscale results for St Vincent’s (pre and post). Error bars indicate ± 1 Standard Error. Team Health Right Start Program Showcase 27 February 2012
  • 7. 7 Conclusions & Lessons Learned  Organisational infrastructure and resourcing  Facilitation : skilled dedicated coordinator ; ample facilitation from each discipline represented - esp medical  Simulation centre  Educational centre  Adaptable for regional settings and smaller groups  Competency package  used is a sound theoretical base for such a program and provides a foundation for detailing specific competencies and in constructing relevant educational strategies for implementation.  Simulating team work :  Use of simulation centre for emergency scenarios with team based activities  Use of team based case discussion and case conference role playing for ‘chronic’ clinical scenarios  Reviewing team/group processes.  Using a team model as the educational ‘vehicle’  with built in reflective time provides opportunity for team building to occur in a ‘level playing field’ environment, that is, all students are pre-graduates with no actual work experience. Therefore, there is not a work experience based hierarchy as occurs in the actual work environment.  Clinical scenarios:  using as many as possible maintains student focus and motivation. Team Health Right Start Program Showcase 27 February 2012
  • 8. 8 Where to from here?  Highly successful. Incorporate feedback into reviewed program design. Several options already proposed.  Continue to run program at SV&MHS in collaboration with partner Universities.  Implement e-learning package as part of this  Advocate model for use across state as has flexible programming components that can allow for local material to be incorporated and for it to be adapted to student disciplines available at a given time. Will benefit from ClinConnect mapping for this.  Ongoing program evaluation and evolution.  Potential for further research and development regarding these competencies  Potential to consider supervisor competency evaluation as course component Team Health Right Start Program Showcase 27 February 2012