This document contains summaries of several individuals' work experiences and accomplishments in various positions. It highlights skills and achievements in areas like community outreach, patient services, training, organizational leadership, program development, and administrative management. The positions covered include patient care associate, medical clinic aide, communication specialist, and office automation assistant.

1. COMPANY POSITION SKILL SET ACCOMPLISHMENT
 Community Outreach: As a member of the Unit Leadership Council
(serving a one-year term), spearheaded a year-end fundraiser, established to
Patient Care Community Outreach /
benefit the "Ohio Youth Advocacy Program" in Central Ohio. Our results in
Associate Fund Raising
this drive gained us recognition as the largest fund raising organization for
OYAP.
 Patient Service Commendations: Nominated and awarded eight separate
Patient Care recognition stars in the “StarGram Program” for sharing intensive caring and
Patient Services
Associate teamwork, while demonstrating respect and service to co-workers and
patients. Acknowledgments occurred in first 11-months employed.
 Effective Preceptor: Selected as participant in newly developed program to
certify Patient Care Associates, as a Preceptor to new PCA’s. Chartered with
Patient Care
Training demonstrating broad knowledge, providing effective feedback, present
Associate
information with organization and clarity, while developing a supportive
relationship with the learner.
 Volunteer Coordination: Volunteered to serve and became a member of
Patient Care the scheduling committee, insuring that hourly employees can properly
Volunteer / Coordination
Associate balance their work schedules, school and family time, while meeting the
needs of the hospital.
 Trauma Evaluation: Volunteered and was accepted to serve in the
Patient Care Emergency Department on the Trauma Committee. This group is chartered
Trauma analysis
Associate to improve the medical outcome of patients during a trauma through
implementation and changes in procedures.

2. Page 2
COMPANY POSITION SKILL SET ACCOMPLISHMENT
 Medical Records System Development: Collaborated with technology staff
to develop student medical electronic filing system utilizing Microsoft Access
Application Program database. This method provides the staff access to student records for over
Dublin City Schools Medical Clinic Aide
Development the counter medications, life threatening medical conditions and protocol for
treatment. As a pilot program, it has been monitored by the district central
office with the expectation of adopting this system in all district school clinics.
 Leadership: Initiated processes and procedures for the successful care and
treatment in a newly structured medical clinic, centered in a High School
EMT Medical Operations Band camp environment, serving 300-plus Band members, staff and
Dublin City Schools Medical Clinic Aide / Leadership / Processes volunteers. Processes included the creation of medical treatment procedures
& Procedures (with approval of District Nurse), documentation and scheduling of clinic
responsibilities. Program continues its success year-to-year as an organized
operation.
 Organization: Successfully organized and managed a health clinic within a
Dublin City Schools Medical Clinic Aide Organizational Skills culturally diverse environment, consisting of student patients from many
nationalities.
 Cultural Outreach Planning and implementation: Ascertained a need
Problem Solving /
within School District to provide a “Learn to read” program for Hispanic
Cultural Outreach /
Medical Clinic Aide
Planning & population. Engaged the Ohio Literacy Coalition organization to assist in
Implementation delivery of program logistics, resulting in participation of over fifty families.
 Program Development: Implemented and executed a three-point program
to gain healthcare, vision and auto safety benefits for families in need within
Medical Clinic Aide Program Development
the School District, resulting in delivery of improved benefits for many families
since program inception.
 Security Responsiveness: Led research, development and implementation
Security
of a customized Emergency Response Container due to a security breach in
Responsiveness /
Medical Clinic Aide the High School. Collaborated with Building Nurse, Washington Township
Development /
EMS and Student Resource Officer. As a result, Schools in the District have
Implementation
adapted to this emergency solution.

3. Page 3
COMPANY POSITION SKILL SET ACCOMPLISHMENT
Office Automation  Knowledge of system applications: Microsoft Office trained and proficient
Computer Skills
Assistant in Word, Excel, PowerPoint, Outlook and Access
 Decisiveness: Skillfully handled several emergencies occurring at FBI
Communication
Decisiveness Academy, resulting in written acknowledgement by Supervisor for excellent
Specialist
work while under situational pressure.
 Training: Fulfilled special request by Special Agent Instructor of Behavioral
Communication Science to participate in the 21st “Post Critical Incident Seminar” at the FBI
Problem Solving
Specialist Academy, resulting in learned disciplines that benefit professionals in the
handling of critical emergencies.
Radio Dispatch /
Communication  Dispatching Skills: Assisted as radio dispatcher for security force,
Technology &
Specialist emergency first aid, range personnel and Bureau transportation vehicles.
Operations
 Administrative Management: Assisted in the implementation of the
Communication Administrative & “International Executive Development Seminar”, resulting in a letter of
Specialist Resource Management commendation from the Assistant Director in charge of intelligence division
within the FBI Academy.

4. Page 4
COMPANY POSITION SKILL SET ACCOMPLISHMENT
 Promotion: Promoted to Assistant Office Manager by competently coaching
Equitable Insurance Assistant Office Administrative
office staff while supervisor was away on an extended absence, resulting in
Company Manager Management
promotion within first year of employment.
Equitable Insurance Assistant Office High Achiever in
 Top Score: Scored 100% on State Insurance Management Test.
Company Manager Education Excellence
Equitable Insurance Assistant Office Medical Insurance  Administrative Support: For Equitable Insurance, responded to questions
Company Manager Experience concerning applications of accepted or rejected applicants.
Equitable Insurance Assistant Office Medical Insurance  Partnership Programs: Worked with Workers Comp. Laws in the state of
Company Manager Experience Texas, providing guidance in Health Partnership Programs.
 Highest Sales Production: Recognized as highest producing part-time
Leggett's
Sales Person Sales Skills employee during a 4-month term, resulting in the greatest revenue for the
Department Store
company in the shortest time frame.