Before your first online tutoring session, you should review orientation materials and test your computer equipment. During the session, be prepared to provide course information, a description of your assignment or issue, and assignment guidelines. You can communicate with the tutor using video, chat, screen sharing, file transfer, or the whiteboard. Mobile apps allow accessing sessions through Android, iOS, and Windows devices.

1. Preparing for Your Live Session

2. Orientation
 Before your first online tutoring session, please review the Blackboard
Collaborate Participant Orientation:
http://www.brainshark.com/blackboardinc/vu?pi=zGLzYw5XBz35Sgz0

3. Configuring Your Session
 Be sure to log on to your session ahead of time to make sure your
computer is technically ready (test your webcam, microphone, and
speaker). For help configuring your session, see:
https://en-us.help.blackboard.com/Collaborate/v12/Participant/050_Configure_Your_Session

4. Session Preparation
 During the session, please be prepared to provide the tutor with:
 the course information
 a description of the assignment or issue
 the assignment guidelines provided by your professor

5. Communicating With Tutor
To communicate with the tutor, you will have access to the following:
 Video: With your webcam and microphone, you and your tutor will be able to see each
other
 Chat: You can use the chat feature to type your questions/concerns
 Screen Sharing: If necessary, the tutor can give you permission to share your screen so
that he/she can see work on your screen.
 File Transfer: If necessary, the tutor can give you permission to upload files you’d like the
tutor to see.
 Whiteboard: You can write and draw on the Whiteboard to display content
For more about what you can do in a session, see:
https://en-us.help.blackboard.com/Collaborate/v12/Participant/090_What_You_Can_Do

6. Collaborate Apps
BlackBoard Collaborate is accessible through many different mobile devices,
including those running Android and iOS operating systems. Download
BlackBoard Collaborate apps and access support through the links below:
 BlackBoard Collaborate Mobile App - Android Devices
 BlackBoard Collaborate Mobile App - Apple iOS Devices
 BlackBoard Collaborate Mobile App – Windows

7. Enjoy your session!
PLEASE NOTE THAT YOUR TUTOR MAY CREATE A RECORDING OF THE SESSION, WHICH WE CAN REVIEW AS WE PREPARE OTHER
TUTORS TO WORK ONLINE.