The document summarizes the roles and responsibilities of administrative assistants at a school in Italy. It describes how the Ministry of Education oversees schools at a national level through regional offices. At the school level, the Director of General and Administrative Services supervises administrative staff and services. Administrative assistants manage communication with the Ministry, teacher records and payroll, student records, projects and trips, and relations with local authorities. They are divided into departments focused on students, teachers, purchasing, projects, and general affairs.

1. SCHOOL OFFICE
MANAGEMENT
Job duties of an administrative assistant

2. Administration at Central Level
• The Ministry of Education, University and Research (MIUR) is
responsible for general administration at national level. School
education is organised at a decentralised level by the MIUR through
the Regional School Office, which operate at provincial level in Local
Offices
• The Ministry of Education, University and Research (MIUR) is
headquartered in Rome.

3. THE DIRECTOR OF GENERAL AND
ADMINISTRATIVE SERVICES (DSGA)
The administrative manager supervise the administrative and general services of the school
and co-ordinates the relevant staff.
He or she is automatically a member of the Executive Board (Giunta Esecutiva) and the
District/School Council (Consiglio d’Istituto)
in the picture: in foreground on
the right corner Paola Maiorano

4. We have a platform of communication with the MIUR (Ministry of Education, University and Research)
We manage:
• Supply-teachers absent for long period
• Small amount of money
• Designation of specific duties, for ex. teachers in charge to accompany students in school trips; teaching in
extra-courses etc;
• Teachers retirement procedures
• Teachers transfer to another school
All information about each teacher is in the platform so that the MIUR is informed in real time.

5. In particular my duties are concerned with
the management of the teachers:
• Absences
• Online register and teachers enabling to
the use of it
• Management of contracts
• Relations with the Accounting office and
the Treasury Department for payments,
contracts and appointments, absences
with shortening
• other
In the picture: Loredana Cavallo

6. SECRETERIAL OFFICES
The secreteriat consists of only one room provided
with two desks with comupter stations

7. SECRETERIAL OFFICES
The administrative activity
is managed by two
employees committed to
working for students and
teachers issues.
Salaries of all staff
depend upon the same
office.

8. We have different departments and for each department there is a different person in charge:
• Students department
• Teachers department
• Purchasing department
• Projects department
• General affairs
• Students
department
• General affairs
• Projects department
• Purchasing
• department

9. Students department
We use a platform of communication with the MIUR in which there are all
information about students.
We handle sensitive documents such as student records. We act as a liaison
between the students, parents and principal.
Project department
In this department administrative assistants are in charge to manage PTOF
(Triennal educational offer plan) projects, other projects and school trips.
General affairs
In this department we manage work based learning (Alternanza scuola lavoro),
relations with Local authority in particular Provincial Authority which is directly
responsible for high schools; Provinces are assigned specific functions for upper
secondary education;
We also manage relations with the School Council and the Executive council.