Post Click Marketing: Understanding Your Visitors Taylor Pratt | @RavenPratt Raven Internet Marketing Tools slideshare.net/raventools
The conundrum of giving a presentation on landing page optimization: Our visitors all have different wants .
Ease of Use Price Features Speed
Figuring out what that is for your audience is  key .
The  three  elements of a converting landing page: Get their attention Keep them engaged Call them to action Ben Hunt Convert! Designing Web Sites to Increase Traffic and Conversions
Get Their Attention Be specific It’s about the visitor, not you The benefit should be perfectly clear Show the immediate gain
Keep Them Engaged They must identify with your proposition They must be able to trust you They must believe their needs will be met They can’t have doubts/concerns
Gathering intelligence Understanding Your Visitors
Strategies Attention Testing Tools A/B & Multivariate Testing User Testing Analytics Analysis
Usability Hub | theclicktest.com $20/mo & up Access to: FiveSecondTest NavFlow ClickTest Public or private tests
EyeQuant | eyequant.com 99 EUR for 5 one-off tests Access to: Attention Map Perception Map Hot Spot Map Auto-generated
Feedback Army | feedbackarmy.com $20/test Ask questions to users Get 10 responses from reviewers 8 Days to gather feedback
4Q Survey | 4q.iperceptions.com $19/mo and up Online survey tool Asks visitors to participate and rate experience Google Analytics integration
Unbounce | unbounce.com $25/mo and up Landing page templates A/B & Split Tests Google Analytics integration Uses custom domain
Visual Website Optimizer $49/mo and up Easily modify your pages A/B & Split Tests Google Analytics integration Realtime multiple conversion reports
analytics insight Understanding Your Visitors
Advanced Segment: Region What content is each  region  most interested in? Are  language barriers  a factor?
Matched Search Queries Determine if you’re getting the  right   audience  for your landing page topic.
Returning vs New Visitor Look at  returning  and  new visitors  differently.
Google URL Builder Use Google’s URL Builder to see how your  social messaging  brings in visitors.
Top Converting Pages What pages on your site are  converting the best?  What can you learn from them?
user psyche 10 questions to ask Understanding Your Visitors
Are you presenting your prices the  right way?
Should you be highlighting your  prices ,  features  or your  benefits ?
Are you matching  ad copy  to your  landing page headlines ?
Do  theme pages  perform better than  single product pages ?
Does your landing page images  reinforce  your landing page concept?
What  reading pattern  does your audience use?  http://raven.im/readpatterns
What  emotion  should you convey to your audience?  http://raven.im/lpemotion Fear Guilt Trust Value Trend-Setting Belonging Time Competition Instant Gratification
Can you communicate the same message using  fewer words ? Is your headline  too  clever?
Is your landing page talking about  you  or  your visitor ?  futurenow.com/wewe
What unnecessary steps can you  eliminate  in the conversion process?
Thank You! Taylor Pratt | @RavenPratt Raven Internet Marketing Tools slideshare.net/raventools

Post Click Marketing: Understanding Your Visitors

  • 1.
    Post Click Marketing:Understanding Your Visitors Taylor Pratt | @RavenPratt Raven Internet Marketing Tools slideshare.net/raventools
  • 2.
    The conundrum ofgiving a presentation on landing page optimization: Our visitors all have different wants .
  • 3.
    Ease of UsePrice Features Speed
  • 4.
    Figuring out whatthat is for your audience is key .
  • 5.
    The three elements of a converting landing page: Get their attention Keep them engaged Call them to action Ben Hunt Convert! Designing Web Sites to Increase Traffic and Conversions
  • 6.
    Get Their AttentionBe specific It’s about the visitor, not you The benefit should be perfectly clear Show the immediate gain
  • 7.
    Keep Them EngagedThey must identify with your proposition They must be able to trust you They must believe their needs will be met They can’t have doubts/concerns
  • 8.
  • 9.
    Strategies Attention TestingTools A/B & Multivariate Testing User Testing Analytics Analysis
  • 10.
    Usability Hub |theclicktest.com $20/mo & up Access to: FiveSecondTest NavFlow ClickTest Public or private tests
  • 11.
    EyeQuant | eyequant.com99 EUR for 5 one-off tests Access to: Attention Map Perception Map Hot Spot Map Auto-generated
  • 12.
    Feedback Army |feedbackarmy.com $20/test Ask questions to users Get 10 responses from reviewers 8 Days to gather feedback
  • 13.
    4Q Survey |4q.iperceptions.com $19/mo and up Online survey tool Asks visitors to participate and rate experience Google Analytics integration
  • 14.
    Unbounce | unbounce.com$25/mo and up Landing page templates A/B & Split Tests Google Analytics integration Uses custom domain
  • 15.
    Visual Website Optimizer$49/mo and up Easily modify your pages A/B & Split Tests Google Analytics integration Realtime multiple conversion reports
  • 16.
  • 17.
    Advanced Segment: RegionWhat content is each region most interested in? Are language barriers a factor?
  • 18.
    Matched Search QueriesDetermine if you’re getting the right audience for your landing page topic.
  • 19.
    Returning vs NewVisitor Look at returning and new visitors differently.
  • 20.
    Google URL BuilderUse Google’s URL Builder to see how your social messaging brings in visitors.
  • 21.
    Top Converting PagesWhat pages on your site are converting the best? What can you learn from them?
  • 22.
    user psyche 10questions to ask Understanding Your Visitors
  • 23.
    Are you presentingyour prices the right way?
  • 24.
    Should you behighlighting your prices , features or your benefits ?
  • 25.
    Are you matching ad copy to your landing page headlines ?
  • 26.
    Do themepages perform better than single product pages ?
  • 27.
    Does your landingpage images reinforce your landing page concept?
  • 28.
    What readingpattern does your audience use? http://raven.im/readpatterns
  • 29.
    What emotion should you convey to your audience? http://raven.im/lpemotion Fear Guilt Trust Value Trend-Setting Belonging Time Competition Instant Gratification
  • 30.
    Can you communicatethe same message using fewer words ? Is your headline too clever?
  • 31.
    Is your landingpage talking about you or your visitor ? futurenow.com/wewe
  • 32.
    What unnecessary stepscan you eliminate in the conversion process?
  • 33.
    Thank You! TaylorPratt | @RavenPratt Raven Internet Marketing Tools slideshare.net/raventools

Editor's Notes

  • #7 Specific – Speaks to the present concerns or desires of each specific market You-oriented – All about the viewer, not about us Clear benefit – What’s in it for me? Immediate gain – Offer me a solution to what I want now
  • #18 What time of day are users visiting your site? Are language barriers a factor? What content is each region most interested in? What keywords drive content from that region to your page?
  • #19 Look at your actual PPC search queries Determine if you’re getting the right audience for your landing page topic Find new negative keywords that are dragging you down
  • #20 Learn what information is important to new visitors first, and then find out what they care about when they come back again.
  • #33 Form example from iContact