Pmo supporting and enabling project success (Tracy Bergamin) SCOT100915

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This presentation was given by Tracy Bergamin of CGI UK Ltd to delegates at the APM Scottish Conference 2015 which was held on 10th September at BT Murrayfield Stadium in Edinburgh.

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© CGI Group Inc. CONFIDENTIAL
PMO: Supporting and enabling project
success
Tracy Bergamin
September 10th, 2015

What is a PMO?
There are no two PMOs that are the same. There are a wide range of mandates
and responsibilities which a PMO may have:
• Organisational Unit PMO
• Project-Specific PMO
• Project Support PMO
• Enterprise PMO
• Centre of Excellence
The one thing that all PMOs can do is support and enable project success.
3

Scope of the PMO
Knowing the scope of the PMO mandate and responsibilities is vital. It is
essential that the scope is well defined and communicated. If setting up a new
PMO treat it as a project.
4
POSSIBLE AREAS
GOVERNANCE FINANCEREPORTING
QUALITY
STAKEHOLDERS
PROJECT
METHODOLOGY
RESOURCING COMMUNICATIONS TRAINING/
MENTORING

PMO Lifecycle
5
Initialisation
Design &
Build
Execution Closing
All PMOs should follow a project lifecycle.
Initialisation
For new PMOs or re-engineering of a current PMO
Design and Build
All PMO should through a continuous improvement process loop through the Design and
Build and execution stages
Closing
Project/Programme PMOs will go through the closing phase

Remember PMs are busy people!
7
PLANNING
RESOURCINGTRACKING
PEOP
MANAGEMDEADLINES
BUDGET
STAKEHOLDER
MANAGEMENT
COMMUNICATIONS
DOCUMENTATION

The Tightrope Walk – getting the balance right
Balance between Governance and supporting and enabling.
• Make the Governance functions as simple and easy to complete as possible
• Communicate and demonstrate that the PMO offers more than just a tick box exercise
• Approach all interactions with project members in a positive light
8

On-line information – Project Tool or Templates
10

Don’t stay in your box
• Look for trends
• Risks and Issues
• Questions to the PMO
• If there are items are consistently noted
then add them into templates.
• E.g. Risk Log – The risk of resource
constraints could impact timelines
• Organise cross-program/cross-
project/cross-department committees
• Reach out to other PMOs
• Take items outside your mandate to
areas that can help
11

For further details contact:
Tracy Bergamin | Head of Justice Enterprise Programme Office | CGI
Public Sector | CGI
tracey.bergamin@cgi.com | CGI-group.co.uk

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Association for Project Management

APM Project Management Awards - Hints and tips for a winning award entry webinar Thursday 18 April 2024 The APM Awards overview and the resources of this webinar: https://www.apm.org.uk/apm-awards/ Content description: Ahead of the APM Awards 2024, find out from our expert panel what elements make a winning APM Award entry. Learn how to choose the category best suited to you or your company. Answers provided to those all-important questions: -What importance does the criteria hold? -What are the judging panel looking for? -How should I structure my entry? -What additional evidence is acceptable? -What will give my entry an edge? X hashtag: #APMawards

The Vyrnwy Aqueduct Modernisation Programme webinar, 17 April 2024

Association for Project Management

The Vyrnwy Aqueduct Modernisation Programme webinar Wednesday 17 April 2024 APM North West Network Presented by: Katie Rowlands The link to the write up page and resources of this webinar: https://www.apm.org.uk/news/the-vyrnwy-aqueduct-modernisation-programme-webinar/ Content description: Spotlight on the Vyrnwy Aqueduct Modernisation Programme and the challenges facing a large project within Cheshire. The Vyrnwy Aqueduct Modernisation Programme is one of United Utilities largest projects focused on the modernisation of three 42” aqueducts that carry clean drinking water across the North West. This webinar covered the Vyrnwy project and an insight into the project challenges that face a live project within the Cheshire area.

Team Lead Succeed – Helping you and your team achieve high-performance teamwo...

Association for Project Management

APM event hosted by the London Network on 10 April 2024. Speaker: Nick Fewings, MD of Ngagementworks In March 2022, Nick Fewings, Ngagementworks, MD of Ngagementworks, published Team Lead Succeed, based on his 30+years of both leading operational and project teams, and subsequently facilitating team development around the world. It has become a best seller, with a 96% 5-star review rating, and has been read on 5 of the 7 continents. In this interactive session, Nick will share learning from Team Lead Succeed that can be applied immediately and make a positive difference to your teamwork. Nick will share the importance of knowing both WHO is in your team and also HOW effective your teamwork is. Only 10% of teams achieve high-performance, with 50% being average and 40% dysfunctional. In this session, delivered by award-winning conference speaker Nick Fewings, and author of best-seller Team Lead Succeed, Nick will share his 30+ years of leading teams and facilitating team development. Nick has profiled 1,000 of individuals and worked with 100s of teams. Those attending will benefit from understanding; Why many projects fail to achieve their goals. Not relying on just measuring KPIs. The importance of knowing WHO is in your team, both from a behavioural and technical skills aspect. The 16 areas of high-performance teamwork, and their importance. https://www.apm.org.uk/news/team-lead-succeed-helping-you-and-your-team-achieve-high-performance-teamwork-2/

Staurt Earl - ARCC Programme for APM Awards.pptx

Association for Project Management

Currently Knowledge Transfer Subject Matter Expert (Commercial) in the UKDT PMO on the Peru Reconstruction Plan. Stuart has more than 25 years’ track record of commercial and contract management experience working across both public and private sector projects, as well as more than 20 years’ experience in the development and delivery of professional training. As well as working for Gleeds in the UK and Peru, Stuart has also worked in China for Gleeds and has supported people development in Gleeds’ offices in Egypt and Poland. Stuart has been well placed to support the adoption of the NEC and UK Cost Management best practice in Peru – he was Chair of the RICS New Rules of Measurement (NRM) initiative and was heavily involved in the creation of the RICS Black Book Guidance (best practice in cost management).

If AI changes everything – do feelings still matter?

Association for Project Management

APM event hosted by the Midlands Network on 11 April 2024. Speaker: Carole Osterweil Data is power. AI changes everything. If the claims about both are true, how can we ensure we use data and AI well? And what does it mean for the very things which make us human - our feelings? In this workshop Carole will draw on material from her ground-breaking book, Neuroscience for Project Success: why people behave as they do to answer both questions. “We like to think our decision making is completely rational. However, once there's an element of uncertainty, conscious assessments are only part of the story. Two other inputs, both subconscious and driven by our innate need to survive, have a big impact. One, automatic reactions driven by cognitive biases, gets plenty of airtime. The other input, our raw visceral emotions might be scary to talk about and less understood - but that’s not a reason to pretend they don’t exist!” This interactive workshop will draw on material from Carole’s book, Neuroscience for Project Success: why people behave as they do, published by APM in 2022. You’ll come away with: a clear understanding of how the human brain works. a framework that: explains ‘why people behave as they do’. makes it easier to talk about feelings in a matter-of-fact way (so that they become part of your conscious data set) new insights into yourself and your projects in a world that’s often characterised by stress and disorder. Act on these insights and you’ll see the impact - on your teams and stakeholders, your decisions about how to use data and AI, and ultimately your project outcomes.

AI in the project profession: examples of current use and roadmaps to adoptio...

Association for Project Management

AI in the project profession: examples of current use and roadmaps to adoption webinar Wednesday 27 March 2024 Association for Project Management Speaker panel: Andy Murray, James White, James Garner, Karina Singh and Alex Robertson The link to the write up page and resources of this webinar: https://www.apm.org.uk/news/ai-in-the-project-profession-examples-of-current-use-and-roadmaps-to-adoption-webinar/ Content description: Disruptive technology and accelerating change is the now the norm within business. Advancements that feel relatively recent are already becoming embedded into business-as-usual activity. AI is one such advancement; it is already being used and having real-world impacts across the project profession. To help P3M professionals understand the implications of this change, APM invited representatives from organisations that have introduced or are preparing to introduce AI into their project workstreams, to explain their approach and share their insight with fellow professionals. This webinar on explored how AI is currently being used in project and programme management, and how organisations are gearing up for its adoption.

Katharine Fox, WRAP - Valuing sustainability

Association for Project Management

Katharine works for WRAP which is a climate action NGO working in more than 40 countries around the globe to tackle the causes of the climate crisis and give the planet a sustainable future. In this session, you will learn about WRAP’s plastics programme and how sustainability has been incorporated as a core value in delivery of the programme, with the aim of inspiring the audience to take action in their own work.

The silent project disruptor: Building AI solutions

Association for Project Management

Kai-Fu Lee predicted that AI would change the world more than anything in the history of humanity – even electricity. It would disrupt how we live and work, how we operate our businesses, the core products and services on offer and the way in which we build technology. However, in 2024 the impact of AI can no longer be discussed in future tense. With Microsoft copilot now publicly available, the change is already upon us. There is no consultation period or ‘unsubscribe’ button. Project management professionals are likely to be asked to manage AI projects - and we are expected to skilfully use AI in our daily work lives. While overwhelming, this is not the first time we’ve had to adapt. Sarah helps her audience sharpen their cutting-edge skills by answering: What do I need to know about AI right now? If I’m asked to work on an AI project, what techniques do I need to be successful? Where do I start my own learning journey to upskill and prepare? Sarah’s expertise in advanced agile and experience in highly regulated Finance environments give her a unique perspective into balancing governance with technical innovation. She uses her own experience building an AI solution in 2023 to share practical, widely applicable concepts in an “AI for project managers” 101 style session.

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