No one implements PMOs in the same way. Typically a lot get stuck in a bureaucratic overhead mode. This slide pack discusses 4 general styles of PMO and the value that they add. It also sets the PMO in the context of a general IT capability and governance model. Roderick Furmston-Evans i.furmston-evans@ntlworld.com

1. VABYDE
Value By Design
STYLES OF PMO
The role of the Programme Management Office is evolving to optimise value
and integrating with other aspects of IT Govenance.
This presentation suggests several evolutionary styles and where the PMO fits.
Typically a PMO may implement aspects of each style depending upon maturity
and the differing needs of IT organisations.

2. Styles of IT PMO VABYDE
Value By Design
Value Focus Integrated Change Governance
Integration with EA & IT Governance
Investment Alignment & Organisational Impact Analysis
Increases Business Value
Portfolio Balancing Programme Level DARIO
Benefits Tracking Management
Learning From Experience
Project & Programme Assurance
Project Authorisation
Project Engineering Support
Programme Status Reporting
Accounting Support
Standards
Resource Balancing
PM Training
Procurement Support
Basic Bureaucratic Control Delivery Optimisation
Increases PM Capability

3. Styles of IT PMO VABYDE
Value By Design
Establishes “basic control” for the CIO
Value Focus in the form of some high
Integrated Change Governance
level Programme Metrics,
Integration with EA & IT Governance
Investment Alignment & Organisational Impact Analysis
Portfolio Balancing Minimal help Level DARIO to PMs in
Programme provided
Benefits Tracking terms ofManagement and training,
templates
Learning From Experience
PMs tend to resent the bureaucracy.
Project & Programme Assurance
Project Authorisation
Project Engineering Support
Programme Status Reporting
Accounting Support
Standards
Resource Balancing
PM Training
Procurement Support
Basic Bureaucratic Control Delivery Optimisation
This is often the starting point for implementing PM and PMO
Processes, but is not a sustainable long term position.

4. Styles of IT PMO VABYDE
Value By Design
Builds on BBC to:
Value Focus Integrated Change Governance
Assure repeatability of process, Integration with EA & IT Governance
A higher likelihood of
Investment Alignment & Organisational Impact Analysis
Portfolio Balancing Programme Level DARIO
“technical” PM success
Benefits Tracking Management
& efficient resource use, Learning From Experience
Assures CIO of greater control,
Assists PMs with expert Project & Programme Assurance
Project Authorisation
PM administrators Reporting
Programme Status
Project Engineering Support
Accounting Support
Standards
Resource Balancing
PM Training
Procurement Support
Basic Bureaucratic Control Delivery Optimisation
This builds PM commitment by providing people to support them with
business cases, planning, tracking and controlling activities, costs and
bought in items. It addresses risks to do with resource bottlenecks.
It does little for business stakeholders except improve likelihood of
delivery on time and to budget.

5. Styles of IT PMO VABYDE
Value By Design
Value Focus Integrated Change Governance
Integration with EA & IT Governance
Investment Alignment & Organisational Impact Analysis
Portfolio Balancing Programme Level BBC to align IT
Builds on DARIO
Benefits Tracking Management
Learning From Management with
Change Experience
Business Strategy and to
assure that Value is Realised
Builds the relationship with
Project & Programme Assurance
Project Authorisation Business Stakeholders
Project Engineering Support
Programme Status Reporting
Accounting Support
Standards
Resource Balancing
PM Training Encourages the
Procurement Support
Business
to do What is Needed for
Basic Bureaucratic Control Success
Delivery Optimisation
This helps build the bridge between IT and the rest of the business by
Aligning IT investments with business priorities. It also demonstrates the
value of IT investments (building the appetite for future investment).
It encourages business stakeholders to commit effort to delivering benefits.

6. Styles of IT PMO VABYDE
Value By Design
Value Focus Integrated Change Governance
Optimises Value and Predictability
of Change Management. Integration with EA & IT Governance
Investment Alignment & Organisational Impact Analysis
Portfolio Balancing Programme Level DARIO
Addresses coherence and timing
Benefits Tracking Management
Issues across the whole Learning From Experience
Programme.
Takes a holistic approach to
Sustainable Value. Project & Programme Assurance
Project Authorisation
Project Engineering Support
Programme Status Reporting
Accounting Support
Provides hooks for integrating
Standards
Resource Balancing
PM Training
into wider Business Governance. Procurement Support
Basic Bureaucratic Control Delivery Optimisation
This builds on the other styles to ensure that change programmes are
integrated with all the other value and considerations of the business.
For example is the timing right? is the business attempting too much change
at once? Is the Programme conforming with acceptable design standards?
etc.

7. Where PMOs Fit in IT Capability VABYDE
Value By Design
Red Lines Show
High Intensity
Interfaces Corporate Governance
Minor Major Manage & Govern IT Users Their
Suppliers Vendors As Custom-
& & Custom- ers &
IT Performance BI
Vendor / Service IT Strategy IT Policy
IT Security ers Sales
Service & Continuity
Providers IT Sustainability Chann-
Provider
Architecture IT Enterprise Information els
Partners
Management PMO Risks & Opportunities Lifecycle & Quality
Office Management Management
Do IT Directors
IT User & Customer
Relationship
Management
Managers
IT Operational Retire
IT Projects IT Change
Service Operational
& Programmes Management
Delivery Services
General
Users
Support IT
IT Commercials &
IT Financial IT Skills & HR
Strategic Vendor IT Legal Advice
Control & Analysis Support
Management
IT Facilities &
Physical Security