1. MIKE WANGSMO
mike@wangsmo.org
www.linkedin.com/in/mwangsmo Eating whales one bite at a time since 1994 29607 Imperial Creek Drive
(713) 202-4780 Tomball, TX 77377
PROFILE TOOLBOX EDUCATION TECHNICAL CAPABILITIES ON THE JOB
PROFESSIONAL PROFILE DASHBOARD
15 years – Technology
Sustainable IT
Executive leader of corporate technology utilization
10 years – People management
Leadership
Delivery of high performance infrastructure
10 years – Project management
Measurable ROI
10 years – Marketing/Biz development
Departmental building/rebuilding/M&A
7 years – Engineering industry
Efficient and dependable IT department
7 years – Director level management
Staff management
6 years – Professional services
Budget oversight
5 years – Software development
Strategic planning Building a Better
4 years – Construction industry
Highest quality service to internal customers Corporate World
2 years – Small business ownership
Alignment of the company with external customers
for All
Formal Work History Begins on Page 3
EXECUTIVE IT QUALITIES
• Strategic planning & TOOLBOX
management
Quality Assurance Leadership Technology
• Capital planning & control Six Sigma/TQM/SPC Strategic Planning IT Governance
• Emerging technologies Control Charts Key Process Indicators Project Management
architecture Statistical Sampling Daily Huddle Change Management
• Partnership alignment of Root Cause Analysis Team Building Best Practices
services Ishikawa Diagram Public Speaking SQA Test Development
Peer Review Accountability Chain Repeatability/Reliability
• ROI assessment of initiatives Benchmarking Time Management Vendor Management
• Internal functional Fiscal Management Mentoring Managed Services
alignment 1/3/5 year budgets Performance Management SLA Contracts
• Outsources service models Monthy/Quarterly Budget Collaboration Consultant Management
• IT infrastructure design Alignment Job Shadowing Sandbox Development
ROI Analysis Continuing Education AGILE Software Methods
• Executive Visibility and Time Value of Money Emotional Intelligence SaaS/IaaS – Cloud Tools
Leadership Expenditure Tracking Social Networking SNMP Monitoring/Mangement
• Change Management
Controls
EDUCATION “Mike Wangsmo is a very
From day 1 I will deliver…. hardworking, self-motivated
MS degree – Management Engineering
individual and without
• Operational acumen and BS degree – Mathematics
reservation I recommend
leadership readiness
him for any job that he
himself feels capable of
• Responsible fiscal performing.
management of operational Licensed Professional Engineer (PE) …
budget Electrical Engineering
Mike Wangsmo is a very
capable individual, who will
• Analytic approach to MT #16747 be a success at whatever
problem solving he chooses to pursue.”
• First 100 days agenda
• A strong sense of urgency to Leadership in Energy Efficient Design JerryStephens, Ph.D,
(LEED)
P.E., Associate Professor,
understand the business
Accredited Professional
Montana State University
• My sleeves rolled up
Character is doing the right thing when nobody is watching. - J.C. Watts

2. MIKE WANGSMO (713) 202-4780 mike@wangsmo.org Page 2 of 4
When you are a leader, your job is to have all the questions. You have to be incredibly comfortable looking like
the dumbest person in the room. - Jack Welch
IT ENERGY/RESOURCE MANAGEMENT
• Measurement and Verification STAFFING/OPERATION/MANAGEMENT
• End of life planning Professional development programs
• HVAC Controls Evaluation of facilities for M&A consideration
• Commissioning Energy management and reduction planning
• LEED/Green Globes/Energy Star Business analysis, needs assessment
• Smart Building Control Systems Budgeting, lifecycle analysis, ROI modeling
• Facility Evaluation Hiring, termination, utilization management
• Site generation (solar, wind, turbine) Process and program efficiencies
• Occupant education KPI development, tracking
Facility improvements, construction oversight
You can observe a lot by watching. - Yogi Berra
TECHNICAL CAPABILITIES
• Lighting, Power, Special Systems, Lighting Control Systems, Power Managment
Electrical • Short circuit calculations, Load diversity calculations, Lighting models
Engineering • Service entrances, switch gear, equipment specification
• Lighting design, fixture selections, energy modeling
• AGILE development methods
• Revision management (CVS, Bitkeeper, Git)
Software • Bug/ticket tracking systems
Engineering • Structured coding methods, OOP, K&R
• Artificial Intelligence, genetic algorithms
• Porting, low level coding, debugging, SQA
Industrial • Human Factors studies, Ergonomics
Engineering • JIT Supply Chain, Order Processing, Batch processing
• Project Management – PMP, KPI/metrics management
• Six Sigma, TQM
• Defect Analysis, Statistical analysis
Quality • Control charting, out of control indications
Assurance • Peer review, post mortem analysis
• MS Thesis: Quality Assurance in a Free Software Environment
• Numerical methods, modeling, iterative solution methods, simulation
• Analytical solutions, proofs, derivation of results
Mathematical • Statistical analysis, sampling, design of experiments, factorial analysis
• Correlation study, transformations
ENGINEERING PRODUCTION
AutoCAD/Revit production environments Filesystem data management
Contract/construction Document production Project based organization/management
Field/Site observation experience SAN data storage environments
Contractor management/oversite Engineering operations requirements
Winning isn’t everything, it’s the only thing. There is no second place, either you’re first,
or you’re last. - Vince Lombardi

3. MIKE WANGSMO (713) 202-4780 mike@wangsmo.org Page 3 of 4
Director of Operations – 2012 – Present
Perficient, Inc, Houston, TX
Perficient is a large, publicly traded (PRFT) national technology based professional
services consultancy. This role is responsible for the day to day oversight and
management of operations within the Houston business unit of Perficient. This unit is
one of the largest in the company and has its primary market base in oil and gas
companies including Halliburton, Shell and BP.
The primary responsibilities of this role are:
• Project management and client engagement management
• Staff management
• Operational efficiency and improvements
Within these areas, the role has oversight for activities such as the lifecycle of employees in their careers including
professional development plans, reviews, hiring/terminations, salary and benefits, alignment of staff skill sets with client
needs, matching staff availability with sales pipeline, maximizing utilization rates, developing and improving staffing
connections with Perficient and providing for future advancement opportunities for staff.
Client engagement management is focused on the quality assurance practices of defining client satisfaction, measure our
performance in delivering client satisfying solutions, analyzing the process to locate root causes of problems, modifying the
operational process to improve the workflows and control the consistency of the operation to make results repeatable.
Project management responsibilities include managing projects and establishing the PMO for the local business unit. In this
capacity, large scale systems and operations were the norm while working on projects with companies such as Waste
Management, Intertek, BP and Halliburton.
Director of Information Technology – 2004-2011 “It was a pleasure to work with an
MKK Consulting Engineers, Billings, MT
experienced person such as Mike. Mike
Develop IT strategy and manage all infrastructure
is an innovative engineer and an
excellent strategist with huge knowledge.
operations at 3 physical business sites including full He is deadline oriented and a smart,
budget responsibility. Responsible for entire detail oriented expert. He is extremely
infrastructure including server operations, desktop
technically minded and has the ability to
computing environments, networking systems,
communicate with simple, friendly
language with a great sense of humor. I
managed service providers and staff management. Charged with the highly recommend Mike.”
management of suppliers, contracts, expenditures, service providers and
operational policies. Also included under the direction of the IT department; Bob Roark, Executive Director, Istonish,
support and management of the infrastructure for the ERP and HRIS systems.
Inc.
• Reorganized the IT department from a traditional internally staffed “I can personally attest to Mike’s caliber
paradigm to included managed services where appropriate. This and ethics as well as his ability to
conversion resulted in dramatically higher service levels and technical successfully lead diverse teams of
competency across the company and in all branch offices while
people in one of the most challenging
reducing costs by 25%.
environments I’ve ever been a part of.
He has the unique quality of having a
• Led a series of network infrastructure and services upgrade, replacing deeply technical understanding of
mostly obsolete systems and poorly performing WAN connections complex situations but at the same time,
between the branches. Upon completion of the project, the amount of
is able to deliver that knowledge in a
usable bandwidth available between the offices quadrupled and the
digestible format for other executives to
consume.
bandwidth to the Internet increased on average by about 7 times. All …
new services were contracted keeping monthly recurring costs nearly In conclusion, if the opportunity arose to
flat.
work with Mike again, I would do so
• .Developed a new budgeting process for the IT department that
without question and would encourage
anyone considering him for hire to so
provides 3 years of visibility and tracks all expenditures against budget. without hesitation. He will be a bargain
This new process provides quarterly KPI’s to monitor OpEx and CapEx at any cost.”
spending ensuring that costs remain in control. Became a model
template for other business operational groups in the company.
Boz Boswell, Vice President, The
• Instigated a printer equipment program that put the burden of printing
Yellowstone Club
costs on vendors rather than the company. The partnership program

4. MIKE WANGSMO (713) 202-4780 mike@wangsmo.org Page 4 of 4
ensures that the company has the latest technology printing equipment while carrying no risk of ownership or leasing.
The program has provisions for termination with no liability to the company and the overall program is saving the
company approximately 10% annually.
• Responsible for management of all product suppliers and service providers , including CDW, Verizon Wireless, Level 3,
Qwest, Lasercycle, United Reprographics, Webroot, Google/Postini, Cisco, OCx, Consolidated Networks, Greystone
Technologies, Lifesize, Shoretel.
• License agreements/contract negotiation with software providers including Microsoft, Autodesk, Bluebeam, Trane
CDS.
• Initial role at MKK started in the engineering department where the essential electrical engineer skills needed for the
primary work of the company were quickly acquired. Earned the Professional Engineer (PE) license in 18 months.
Gaining this licensure usually takes typical engineers 4-8 years to accomplish.
Director of Quality Assurance- 1997-1999 “During his tenure with Red
Software Engineering Manager – 1999-2000 Hat, Mike designed and
Red Hat Software, Research Triangle Park, organized the first software
NC quality assurance department
Started at Red Hat as employee number 20 and grew with the company to over 1,000 within engineering. His efforts
employees. Participation in virtually every aspect of a high technology company
formed the foundations for the
work that continues in that
including marketing, business development, software development, M&A, public group today. He later formed a
relations, quality assurance and system administration. The experience gained in group of research and
growing with a startup company through several rounds of venture capital through a development to deliver
successful IPO cannot be understated. This was truly a lifetime of experience in a few
clustering capabilities to Red
Hat's enterprise level
years. customers.
Some of the specific accomplishments at Red Hat include: His ability to adapt theoretical
• Created and built the software quality assurance department from the
concepts learned during his
education with the unique
ground up including staffing, processes, infrastructure, vendor partnerships realities of developing software
and the development of a 2,500 square foot test lab facility with 100’s of collaboratively over the Internet
computer systems used for development and testing of the Red Hat Linux made him a pioneer in this
operating system.
field. The many awards that
Red Hat Linux earned during
• Development processes utilized agile development techniques and followed the period Mike was
rapid weekly and monthly deployment schedules. responsible for quality
• Created a new engineering department focused on bringing clustering and assurance at Red Hat speak
high availability components to the Red Hat Linux operating system. This role
highly of his contribution.”
had a diverse team of developers and staff located in many countries around Bob Young, Co-founder, Red
the world. Responsible for team direction and management along with high Hat Software, Inc.
level software engineering architecture and quality assurance.
• Multiple speaking engagements, partner development projects, marketing
presentations and evaluation/integration of companies/technologies as a result of M&A activity.
• Managed and architected Red Hat's Piranha clustering software:
• Ported Linux's PVM (Parallel Virtual Machine, Beowulf) code to the 64-bit Alpha
• Leveraged the Mozilla team to convert Bugzilla from TCL to Perl, release it as Open Source
• Tested and validated all versions of Red Hat's signature installation system, including the system once it was re-
written in Python from NEWT
• Countless revisions of the RPM packaging system were QA'd in my department
• Wrote the book on QA for many of the Open Source software suites in use today
Owner/co-founder – 2000-2002
Carefree Ranch, Chapel Hill, NC
A joint venture with a former Red Hat employee, this was the creation of a new business from the ground up
focused on providing horse related services and adventures to people in the central North Carolina area. Sold
my stake to my partner when I had to return to Montana to assist with a family friend’s construction business.