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When and How to Pivot
@dbinetti
A Bit About Me
• Business Model Designer atVotizen
• Mentor at Hacker Dojo
• Six Startups both Agile and Fixed
@dbinetti
A Bit AboutYou
• Startups?
• Something else?
• Unsure?
@dbinetti
@dbinetti
Why Lean?
• Mitigates your reality distortion field.
• Helps avoid (expensive) false positives.
• Converts market risk to technical risk
@dbinetti
Lean Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
Lean Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
Lean Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
Lean Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
On Pivots
@dbinetti
On Pivots
• Pivots are restatements of your business
model; not synonymous with change.
• Pivots are a consequence of learning about
your business, not just your product.
• Pivots are vision-driven, not testing-driven.
@dbinetti
The Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
1.0 1.1 2.0 3.0
Model Hypothesis
Product Facebook for politics
Problem People want a stronger voice
Channel Social networks
Demand Viral (self-perpetuating demand)
Market Resegmented (donations engine)
Competitive Hyper-fragmented
@dbinetti
Metric Description
Acquisition Creates account
Activation Certified authenticity
Referrals Forwards to friends
Retention Uses system thrice or greater
Revenue Supports causes
1.0 1.1 2.0 3.0
@dbinetti
The Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
The Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
When to Pivot
• Surveys,A/B testing, landing pages, etc. are
all good ways to find a local maximum for
a given set of assumptions.
• If you’ve hit that local max and your
model isn’t a sustainable business, it’s
time to restate your assumptions (ie, to
pivot.)
@dbinetti
How to Pivot
• Put down the dry erase and step away
from the whiteboard.
• You earned what you learned; don’t flail.
• Vision + Learning = Inspiration
@dbinetti
The Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
The Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot
@dbinetti
Focus on Revenue
• Website, analytics, dashboards.
• Custom work specific to your issue.
• People loved it! Let’s Build!
@dbinetti
Don’t Underestimate
• Easy to fool yourself
• “ShowYourself the Money”
• This is why PR and vanity metrics are so
dangerous.
@dbinetti
The Framework
Formulate 

Model
Iterate, Release & 

Measure
Pivot

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Pivot

  • 1. When and How to Pivot @dbinetti A Bit About Me • Business Model Designer atVotizen • Mentor at Hacker Dojo • Six Startups both Agile and Fixed @dbinetti A Bit AboutYou • Startups? • Something else? • Unsure? @dbinetti
  • 2. @dbinetti Why Lean? • Mitigates your reality distortion field. • Helps avoid (expensive) false positives. • Converts market risk to technical risk @dbinetti Lean Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot @dbinetti Lean Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot @dbinetti Lean Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot
  • 3. @dbinetti Lean Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot @dbinetti On Pivots @dbinetti On Pivots • Pivots are restatements of your business model; not synonymous with change. • Pivots are a consequence of learning about your business, not just your product. • Pivots are vision-driven, not testing-driven. @dbinetti The Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot
  • 4. @dbinetti 1.0 1.1 2.0 3.0 Model Hypothesis Product Facebook for politics Problem People want a stronger voice Channel Social networks Demand Viral (self-perpetuating demand) Market Resegmented (donations engine) Competitive Hyper-fragmented @dbinetti Metric Description Acquisition Creates account Activation Certified authenticity Referrals Forwards to friends Retention Uses system thrice or greater Revenue Supports causes 1.0 1.1 2.0 3.0 @dbinetti The Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot @dbinetti The Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot
  • 5. @dbinetti When to Pivot • Surveys,A/B testing, landing pages, etc. are all good ways to find a local maximum for a given set of assumptions. • If you’ve hit that local max and your model isn’t a sustainable business, it’s time to restate your assumptions (ie, to pivot.) @dbinetti How to Pivot • Put down the dry erase and step away from the whiteboard. • You earned what you learned; don’t flail. • Vision + Learning = Inspiration @dbinetti The Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot @dbinetti The Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot
  • 6. @dbinetti Focus on Revenue • Website, analytics, dashboards. • Custom work specific to your issue. • People loved it! Let’s Build! @dbinetti Don’t Underestimate • Easy to fool yourself • “ShowYourself the Money” • This is why PR and vanity metrics are so dangerous. @dbinetti The Framework Formulate 
 Model Iterate, Release & 
 Measure Pivot