Managing Growing Business (BCA) #BusinessTalk #PUCEL

1. Managing Growing business
trough Portfolio analysis and
Service Management
Leonardus Satrio Wicaksono
Business Portfolio & Service Management
Transactional Banking Division
Bank Central Asia, TBK

2. Point of Discussion
• Background: Payment business as the “new sexy”
• Indonesian and global payment landscape overview
• Portfolio Analysis and Service Management as a strategy
• What can we learn and challenge ahead

3. Payment Business as the new sexy
• 2008 GFC effect?
1. Global Trade contraction
• Global Liquidity problem
• European credit crisis
• Prolonged credit crunch in US and EU
• Shifting in global consumer power
• The rise of china and Asia
• Globalization and openness of goods and services
• Rise of global marketplace power

4. Indonesian and Global payment industry

5. Indonesian and Global payment industry (2)

6. Indonesian and Global payment industry (2)

7. Potential Global Player

8. Business Portfolio analysis as a strategy
Identify
• Value
Proposition
• Soft Spot
Screening/Analizing
• Business Model
• Flow
• KPI
Suggestion
• Scrum
• Mini Company

9. Business Portfolio analysis as a strategy
• Transactional banking new proposition
1. Digitalization
2. Multi channel
3. Reliable infrastructure (cloud, otomatization)
4. Reliable reporting (real time)
5. Sensible but reliable risk management tools

10. Business Portfolio analysis as a strategy
• BCA Story
1. Implementing mini company scheme
2. Scrum à more agile
3. Customer Due Diligence
4. Branch optimalization
5. Total solution sales and management
6. New KPI scheme

11. Challenge ahead
• Rise of non bank Fintech
• In need of more collaboration
• To big competitive scheme hence affecting cost and fee structure
• Global player threat
• Political turmoil

12. Thank You
Leonardus Satrio Wicaksono
Business Portfolio & Service Management
Bank Central Asia
Leonardus_satrio@bca.co.id/Leonardussatrio30@gmail.com