With the permission of the Department of Trade and Industry E-Commerce Office, sharing with you the "as of JULY 9 draft version" of the Philippines E-Commerce Roadmap presented last July 9 in a stakeholders consultation session at Baguio Country Club. Earlier, stakeholder consultations took place in Davao (June 30), Cebu (July 6), Manila (5 sessions), and online webinars (4 sessions).
Philippines E-Commerce Roadmap 2015 to 2020 (June 11 DRAFT)Janette Toral
With the permission of the Department of Trade and Industry E-Commerce Office, here is the June 11 draft of the Philippines E-Commerce Roadmap 2015 - 2020 as presented last June 11, 2015 via webinar. The word version of this document is being worked on and shall be presented for improvement by the various working groups on June 15.
With the permission of the Department of Trade and Industry E-Commerce Office, I am sharing the June 8 draft of the Philippines E-Commerce Roadmap. The updated version will be shared on June 11 (Manila time 10 AM via webinar). To join, sign-up at https://attendee.gotowebinar.com/register/8066115524495279362
Philippines E-Commerce Roadmap 2015 to 2020 - June 30 DRAFTJanette Toral
With the permission of the Department of Trade and Industry E-Commerce Office, herein is the June 30 version of the Philippines E-Commerce Roadmap draft. Its document version that is currently being edited can be found at http://bit.ly/ecomroadmap
Parties are encourage to give inputs by sending eco@dti.gov.ph an email.
Philippines E-Commerce Roadmap - July 16 DRAFTJanette Toral
With the permission of the Department of Trade and Industry E-Commerce Office, I am sharing the latest version of the Philippines E-Commerce Roadmap with revisions as of July 16, 2015.
E-Commerce in the Philippines 2016-2017Janette Toral
A webinar presentation delivered by Janette Toral last December 19, 2016 as part of her E-Commerce & Digital Marketing Mentoring Program for MSMEs (http://www.ecomsummit.asia/mentoring) Full blog post article about this topic at http://digitalfilipino.com/e-commerce-in-the-philippines-2016/
National Retail Payment System and the Philippine E-Commerce RoadmapJanette Toral
Brief document about the National Retail Payment System (NRPS) as presented during the Philippines E-Commerce Roadmap launch last February 2, 2016. The NRPS is a policy and regulatory framework that aims to establish a safe, efficient, reliable and affordable retail payment system in the Philippines.
Philippines E-Commerce Roadmap 2015 to 2020 (June 11 DRAFT)Janette Toral
With the permission of the Department of Trade and Industry E-Commerce Office, here is the June 11 draft of the Philippines E-Commerce Roadmap 2015 - 2020 as presented last June 11, 2015 via webinar. The word version of this document is being worked on and shall be presented for improvement by the various working groups on June 15.
With the permission of the Department of Trade and Industry E-Commerce Office, I am sharing the June 8 draft of the Philippines E-Commerce Roadmap. The updated version will be shared on June 11 (Manila time 10 AM via webinar). To join, sign-up at https://attendee.gotowebinar.com/register/8066115524495279362
Philippines E-Commerce Roadmap 2015 to 2020 - June 30 DRAFTJanette Toral
With the permission of the Department of Trade and Industry E-Commerce Office, herein is the June 30 version of the Philippines E-Commerce Roadmap draft. Its document version that is currently being edited can be found at http://bit.ly/ecomroadmap
Parties are encourage to give inputs by sending eco@dti.gov.ph an email.
Philippines E-Commerce Roadmap - July 16 DRAFTJanette Toral
With the permission of the Department of Trade and Industry E-Commerce Office, I am sharing the latest version of the Philippines E-Commerce Roadmap with revisions as of July 16, 2015.
E-Commerce in the Philippines 2016-2017Janette Toral
A webinar presentation delivered by Janette Toral last December 19, 2016 as part of her E-Commerce & Digital Marketing Mentoring Program for MSMEs (http://www.ecomsummit.asia/mentoring) Full blog post article about this topic at http://digitalfilipino.com/e-commerce-in-the-philippines-2016/
National Retail Payment System and the Philippine E-Commerce RoadmapJanette Toral
Brief document about the National Retail Payment System (NRPS) as presented during the Philippines E-Commerce Roadmap launch last February 2, 2016. The NRPS is a policy and regulatory framework that aims to establish a safe, efficient, reliable and affordable retail payment system in the Philippines.
E-Commerce Index Philippines August 2013Janette Toral
E-Commerce Index (ECI) Philippines is a monthly tracking and measurement study that determines the extent of e-commerce activities of the top corporations in three industries – manufacturing, retail and wholesale, and services.
Full details about this report can be found at http://digitalfilipino.com/e-commerce-index-philippines/
Report currently not downloadable as it is going through final audit.
A State of E-Commerce report in the ASEAN region. This data will be very useful for those pushing for the improvement of e-commerce in the region. The report was made last November 2010.
Many thanks to Dustin Andaya of Superius (http://www.superius.com) who gave permission for this report to be shared in this Slideshare account.
Benefits of Becoming an E-Commerce Specialist, Entrepreneur, ProfessionalJanette Toral
Janette Toral shares the opportunities of becoming an E-Commerce Specialist, E-Commerce Entrepreneur, and E-Commerce Professional today to meet the growing demands of businesses in looking for people who can help them in expanding their business online. More info at http://digitalfilipino.com/cep
How Blockchain will change E-Commerce & Digital Marketing?Janette Toral
Janette Toral shared insights on the impact of blockchain on e-commerce and digital marketing last July 6, 2017 at Blockchain Summit Manila (Belmont Hotel, Makati City).
The document discusses e-commerce in Pakistan, including causes of past failures and its future prospects. Some key causes of failure were lack of awareness, poor technology, low education levels, and limited infrastructure. However, the future of e-commerce in Pakistan is promising as it is growing rapidly, more companies are developing websites, and the government is taking actions like introducing more internet providers and incentives for IT institutes. Further improvements like expanding infrastructure and education around e-commerce could help Pakistan fully realize the potential of this digital marketplace.
The document discusses the mobile money landscape in Benin. It notes that mobile money has significantly increased financial inclusion in Benin, where mobile penetration is around 87% but banking penetration is only around 10%. Mobile money facilitates around 8 billion CFA francs in deposits and 7 billion CFA francs in withdrawals daily. The goal is to increase use of digital financial services like mobile money to 12% of Benin's adult population by 2019. Currently, mobile network operators generally require partnerships with banks to provide mobile money services, but some operators are seeking direct licenses to become electronic money issuers and distribute payment means independently.
This document summarizes a report on the e-commerce market in Malaysia from 2014-2019. It finds that the market is growing significantly due to rising internet penetration and mobile access. Increased government spending on IT is also fueling market growth. The entry of foreign players is increasing competition but also helping the overall market expand. The number of internet and mobile users is projected to keep growing, along with the use of smartphones, tablets, and smart watches. This will drive continued strong growth in both e-commerce and m-commerce markets in Malaysia through 2019.
Demographics and socio-economic classes (across gender, rural/urban, income groups)
Type and nature of internet usage (content consumption, service transactions, product transactions, etc.)
Source: Cases study done by Google & its research partner
The document provides an overview of the fintech industry in the Philippines in 2020. It notes that the Philippines has a population of over 100 million, with over half owning smartphones. The fintech sector in the Philippines was one of the few bright spots during an economic contraction due to the COVID-19 pandemic, experiencing exponential growth. The report serves as an essential reference on the development of fintech in the Philippines during this landmark period.
This document discusses the growth of e-commerce in rural India. It notes that e-commerce giants are starting to tap into the large rural market opportunity, as internet penetration increases in rural areas due to growing smartphone usage. Key factors driving rural e-commerce growth include increasing mobile internet access, customized features added by e-commerce companies like cash-on-delivery, use of local languages online, and growing cashless payment options. The government and private sector have also taken initiatives like Bharat Net and Digital India to improve rural broadband access and digitization, further fueling rural e-commerce growth. Overall, the rural e-commerce market has strong potential to reach $10-12 billion in size over the next four years
The document discusses digital marketing transformation. It outlines 7 phases of digital marketing transformation: 1) Incredible Business, 2) Trial, 3) Start Form, 4) New Direction, 5) Convergence, 6) Adaptation, and 7) Innovation. It also discusses basic concepts and benefits of digital marketing transformation, including connecting key pillars of actors, goods/services, and business to provide benefits. Additionally, it provides trends and examples of digital marketing in daily life.
Using E Commerce To Fuel Rural Growth In India by Sohag SarkarSohag Sarkar
This document discusses using e-commerce to fuel growth in rural India. It proposes a 5-star model to introduce e-commerce in rural areas through 5 steps: strategizing and setting up infrastructure, simplifying the technology, simulating online transactions, showcasing success stories, and spreading to new areas. Some challenges include lack of infrastructure, technology access, finance, and diversity across rural India. Solutions involve expanding telecommunications access, using wireless technologies, leveraging existing fiber networks, training local teachers, and promoting national languages. Successful case studies and potential e-commerce applications for rural areas are also outlined.
The document summarizes Indonesia's efforts to expand access to information and communication technologies (ICT). It notes that Indonesia has a large population that is unevenly distributed across its many islands. While internet usage is growing, access remains limited outside of major cities. The government has outlined plans to connect more public institutions and villages to ICT by 2015 and establish e-business and mobile commerce frameworks between 2009-2014 to further digital development and economic opportunities.
Globally internet has changed the way in which businesses were performed traditionally. Developed countries have benefited from implementing e-commerce. But, in case of emerging economies like India the adoption of e-commerce has been very slow due to challenges posed by a number of barriers. In India, though the large corporations have adopted e-commerce and successfully explored the business opportunities, the small and medium enterprises (SMEs) are yet to benefit from adopting e-commerce. This presentation reflects on the barriers that the SMEs face in India in process of adoption of e-commerce. It analyses both the external and internal factors that affect the adoption of e-commerce. In the end recommendations are also mentioned.
Indonesia has the 4th largest mobile market in the world with 278 million subscribers. It also has a large 3G market, with many users skipping fixed broadband for mobile. The mobile operators Telkomsel, Indosat, and XL Axiata dominate the market, though they have significant foreign ownership. Mobile internet usage is growing rapidly, with internet users expected to more than quadruple by 2016, driven primarily by smartphones and mobile data usage. The telecommunications industry provides many opportunities around enterprise services, e-commerce, digital advertising, and increasing data consumption.
AN EVALUATION OF THE PERCEIVED BENEFITS OF ELECTRONIC BUSINESS ADOPTION IN TH...ectijjournal
The study evaluated the perceived benefits of electronic business adoption in the Zimbabwean service sector
in Harare. A qualitative case study was adopted. The interview technique was deployed as a data gathering
instrument. Purposive sampling was used to select 100 service sector companies registered on the Zimbabwe
Stock Exchange (SZE).The findings revealed that electronic business is a catalyst to organisational
profitability and productivity. The study also discovered that electronic business improves communication
and open economy at national and international level. The study recommended that in order for the
sustainable growth of electronic business to take place, the institutional environment requires to be in favour
of the online trading systems.
Women in Tech #goab Philippines E-Commerce Index and E-Commerce Maturity Scor...Janette Toral
Presented by Janette Toral last September 27, 2013 during the Women in Tech breakfast session at Geeks on a Beach event Boracay. Learn more about this report at http://digitalfilipino.com/e-commerce-index-philippines/
July 2015 fit profile product and services highlightsRobert Kintu
FIT Uganda Ltd is an ISO certified business consulting company established in 1997 that specializes in agribusiness services. It provides market information, business development, value chain development, training, and e-based information dissemination services. FIT aims to be a leading provider of quality professional services in Uganda through competent staff and innovative technology solutions. Key services include an online agricultural market information system, a farmer record management system, and apps to support rural financial services and commodity trading. FIT has over 18 years experience in agribusiness consulting and works with various partners and clients in the public and private sectors.
This presentation discusses benchmarks for planning, monitoring, and evaluating an ICT for economic development project in Ethiopia. It outlines global reflections on ICT for economic and development based on surveys. The project aims to improve income and employment for 600,000 small-scale producers and entrepreneurs through better productivity, market access, financial services, and institutional development using ICT. Key performance indicators discussed include gross sales and membership numbers of farmer marketing organizations. Capacity building goals include training organizations and farmers on ICT integration and ensuring equal participation of men and women.
E-Commerce Index Philippines August 2013Janette Toral
E-Commerce Index (ECI) Philippines is a monthly tracking and measurement study that determines the extent of e-commerce activities of the top corporations in three industries – manufacturing, retail and wholesale, and services.
Full details about this report can be found at http://digitalfilipino.com/e-commerce-index-philippines/
Report currently not downloadable as it is going through final audit.
A State of E-Commerce report in the ASEAN region. This data will be very useful for those pushing for the improvement of e-commerce in the region. The report was made last November 2010.
Many thanks to Dustin Andaya of Superius (http://www.superius.com) who gave permission for this report to be shared in this Slideshare account.
Benefits of Becoming an E-Commerce Specialist, Entrepreneur, ProfessionalJanette Toral
Janette Toral shares the opportunities of becoming an E-Commerce Specialist, E-Commerce Entrepreneur, and E-Commerce Professional today to meet the growing demands of businesses in looking for people who can help them in expanding their business online. More info at http://digitalfilipino.com/cep
How Blockchain will change E-Commerce & Digital Marketing?Janette Toral
Janette Toral shared insights on the impact of blockchain on e-commerce and digital marketing last July 6, 2017 at Blockchain Summit Manila (Belmont Hotel, Makati City).
The document discusses e-commerce in Pakistan, including causes of past failures and its future prospects. Some key causes of failure were lack of awareness, poor technology, low education levels, and limited infrastructure. However, the future of e-commerce in Pakistan is promising as it is growing rapidly, more companies are developing websites, and the government is taking actions like introducing more internet providers and incentives for IT institutes. Further improvements like expanding infrastructure and education around e-commerce could help Pakistan fully realize the potential of this digital marketplace.
The document discusses the mobile money landscape in Benin. It notes that mobile money has significantly increased financial inclusion in Benin, where mobile penetration is around 87% but banking penetration is only around 10%. Mobile money facilitates around 8 billion CFA francs in deposits and 7 billion CFA francs in withdrawals daily. The goal is to increase use of digital financial services like mobile money to 12% of Benin's adult population by 2019. Currently, mobile network operators generally require partnerships with banks to provide mobile money services, but some operators are seeking direct licenses to become electronic money issuers and distribute payment means independently.
This document summarizes a report on the e-commerce market in Malaysia from 2014-2019. It finds that the market is growing significantly due to rising internet penetration and mobile access. Increased government spending on IT is also fueling market growth. The entry of foreign players is increasing competition but also helping the overall market expand. The number of internet and mobile users is projected to keep growing, along with the use of smartphones, tablets, and smart watches. This will drive continued strong growth in both e-commerce and m-commerce markets in Malaysia through 2019.
Demographics and socio-economic classes (across gender, rural/urban, income groups)
Type and nature of internet usage (content consumption, service transactions, product transactions, etc.)
Source: Cases study done by Google & its research partner
The document provides an overview of the fintech industry in the Philippines in 2020. It notes that the Philippines has a population of over 100 million, with over half owning smartphones. The fintech sector in the Philippines was one of the few bright spots during an economic contraction due to the COVID-19 pandemic, experiencing exponential growth. The report serves as an essential reference on the development of fintech in the Philippines during this landmark period.
This document discusses the growth of e-commerce in rural India. It notes that e-commerce giants are starting to tap into the large rural market opportunity, as internet penetration increases in rural areas due to growing smartphone usage. Key factors driving rural e-commerce growth include increasing mobile internet access, customized features added by e-commerce companies like cash-on-delivery, use of local languages online, and growing cashless payment options. The government and private sector have also taken initiatives like Bharat Net and Digital India to improve rural broadband access and digitization, further fueling rural e-commerce growth. Overall, the rural e-commerce market has strong potential to reach $10-12 billion in size over the next four years
The document discusses digital marketing transformation. It outlines 7 phases of digital marketing transformation: 1) Incredible Business, 2) Trial, 3) Start Form, 4) New Direction, 5) Convergence, 6) Adaptation, and 7) Innovation. It also discusses basic concepts and benefits of digital marketing transformation, including connecting key pillars of actors, goods/services, and business to provide benefits. Additionally, it provides trends and examples of digital marketing in daily life.
Using E Commerce To Fuel Rural Growth In India by Sohag SarkarSohag Sarkar
This document discusses using e-commerce to fuel growth in rural India. It proposes a 5-star model to introduce e-commerce in rural areas through 5 steps: strategizing and setting up infrastructure, simplifying the technology, simulating online transactions, showcasing success stories, and spreading to new areas. Some challenges include lack of infrastructure, technology access, finance, and diversity across rural India. Solutions involve expanding telecommunications access, using wireless technologies, leveraging existing fiber networks, training local teachers, and promoting national languages. Successful case studies and potential e-commerce applications for rural areas are also outlined.
The document summarizes Indonesia's efforts to expand access to information and communication technologies (ICT). It notes that Indonesia has a large population that is unevenly distributed across its many islands. While internet usage is growing, access remains limited outside of major cities. The government has outlined plans to connect more public institutions and villages to ICT by 2015 and establish e-business and mobile commerce frameworks between 2009-2014 to further digital development and economic opportunities.
Globally internet has changed the way in which businesses were performed traditionally. Developed countries have benefited from implementing e-commerce. But, in case of emerging economies like India the adoption of e-commerce has been very slow due to challenges posed by a number of barriers. In India, though the large corporations have adopted e-commerce and successfully explored the business opportunities, the small and medium enterprises (SMEs) are yet to benefit from adopting e-commerce. This presentation reflects on the barriers that the SMEs face in India in process of adoption of e-commerce. It analyses both the external and internal factors that affect the adoption of e-commerce. In the end recommendations are also mentioned.
Indonesia has the 4th largest mobile market in the world with 278 million subscribers. It also has a large 3G market, with many users skipping fixed broadband for mobile. The mobile operators Telkomsel, Indosat, and XL Axiata dominate the market, though they have significant foreign ownership. Mobile internet usage is growing rapidly, with internet users expected to more than quadruple by 2016, driven primarily by smartphones and mobile data usage. The telecommunications industry provides many opportunities around enterprise services, e-commerce, digital advertising, and increasing data consumption.
AN EVALUATION OF THE PERCEIVED BENEFITS OF ELECTRONIC BUSINESS ADOPTION IN TH...ectijjournal
The study evaluated the perceived benefits of electronic business adoption in the Zimbabwean service sector
in Harare. A qualitative case study was adopted. The interview technique was deployed as a data gathering
instrument. Purposive sampling was used to select 100 service sector companies registered on the Zimbabwe
Stock Exchange (SZE).The findings revealed that electronic business is a catalyst to organisational
profitability and productivity. The study also discovered that electronic business improves communication
and open economy at national and international level. The study recommended that in order for the
sustainable growth of electronic business to take place, the institutional environment requires to be in favour
of the online trading systems.
Women in Tech #goab Philippines E-Commerce Index and E-Commerce Maturity Scor...Janette Toral
Presented by Janette Toral last September 27, 2013 during the Women in Tech breakfast session at Geeks on a Beach event Boracay. Learn more about this report at http://digitalfilipino.com/e-commerce-index-philippines/
July 2015 fit profile product and services highlightsRobert Kintu
FIT Uganda Ltd is an ISO certified business consulting company established in 1997 that specializes in agribusiness services. It provides market information, business development, value chain development, training, and e-based information dissemination services. FIT aims to be a leading provider of quality professional services in Uganda through competent staff and innovative technology solutions. Key services include an online agricultural market information system, a farmer record management system, and apps to support rural financial services and commodity trading. FIT has over 18 years experience in agribusiness consulting and works with various partners and clients in the public and private sectors.
This presentation discusses benchmarks for planning, monitoring, and evaluating an ICT for economic development project in Ethiopia. It outlines global reflections on ICT for economic and development based on surveys. The project aims to improve income and employment for 600,000 small-scale producers and entrepreneurs through better productivity, market access, financial services, and institutional development using ICT. Key performance indicators discussed include gross sales and membership numbers of farmer marketing organizations. Capacity building goals include training organizations and farmers on ICT integration and ensuring equal participation of men and women.
The document summarizes a report from the Digital Advertising Association of Thailand (DAAT) on digital advertising spending in Thailand in 2014. Some key findings include:
- Total digital advertising spending in Thailand grew 43.95% in 2014 and is expected to continue growing.
- Top spending industries in 2014 were Communications, Motor Vehicles, and Skin Care/Hair Preparations.
- Facebook and Video advertising saw strong spending growth between 2013 and 2014.
- Most advertising agencies expect their digital spending to increase by at least 30% in 2015 compared to 2014.
Big Data and Enterprise Mobility by Richard Hurst, OVUMitnewsafrica
The document discusses big data and enterprise mobility trends from the perspective of a presentation given by Richard Hurst of Ovum. It summarizes key points on the macroeconomic outlook, global and African mobile markets, BYOD trends in South Africa, and a big data case study of Telefonica. The presentation covers topics such as continued growth of mobile capex and data usage, the rise of high-speed smartphones, how big data and mobile will increase together, and privacy concerns regarding Telefonica's use of location data analytics.
Big data combines information sources for an end-to-end view of the subscriber-operator interactions. To leverage big data, operators must modify how they gather, verify & make use of the information available.
http://blog.mahindracomviva.com/strategies-monetizing-big-data/
Direct carrier billing (DCB) has witnessed significant traction. Initially, the concept was introduced to make purchasing ringtones and wallpapers more convenient. Direct carrier billing is being used for a variety of functions, ranging from purchasing air tickets to paying parking fees.
Eyeota is proud to launch the Eyeota Index Q4 2014, which tracks audience data trends worldwide. If you are a marketer, media buyer or publisher, the report reveals advertising sectors that are leading the way in audience data usage and which segments they are interested in. How are your competitors using audience data in their digital advertising campaigns? Read the Eyeota Index to find out more.
Verdantix Report: Urjanet Supports Growth of Energy Management EcosystemUrjanet
Read this report to learn more about why and how leading energy services and software firms are choosing Urjanet for their source of utility bill and interval data.
Exploring a Multi-Trillion Dollar Opportunity
Hosted by Ovum analysts: Camille Mendler Alexander Harrowell Hwee Xian Tan
Slides from Webinar recording : January 2017
Econsultancy State of Marketing Attribution in Asia PacificChristian Bartens
- The document is a report on the state of marketing attribution in Asia Pacific produced by Econsultancy in partnership with Datalicious. It is based on a survey of over 400 marketers.
- Key findings include that while marketers recognize the opportunity in attribution, two-thirds do not conduct attribution beyond basic last-click analysis due to a lack of knowledge. Custom modeling is seen as the most effective approach but first and last click are still most commonly used.
- Turning attribution insights into action is a challenge, with 44% of companies agreeing insights are not fully actioned due to issues like disparate tech/data and data complexity.
10 Things You Need to Know about Mobile Money Services Mahindra Comviva
We have covered various aspects of mobile money services before. So, we thought we would cover 10 important facts that you need to know about it. There are various facts that are important, here’s our list of top 10 for you.
- TIM reported solid 2Q18 results amid a challenging macroeconomic environment in Brazil, with net service revenues growing 5.7% year-over-year.
- Key metrics such as EBITDA margin and mobile subscriber base quality improved, with the proportion of higher value 'pure postpaid' and 'control prepaid' customers increasing.
- The company continued expanding its 4G and fiber networks, adding new coverage areas and residential fiber households.
- TIM reported results for 1Q18 with continued growth in key metrics
- Net service revenues grew 3.5% YoY to R$3.7 billion driven by expansion in mobile and fixed broadband services
- EBITDA - Capex increased 38.9% YoY to R$0.8 billion as a result of improved profitability and operating leverage
- Mobile postpaid customer base grew with 3 million net adds over the last 12 months, while fixed broadband added 88k customers
This document contains confidential and proprietary information from Gartner's 2015 Annual CIO Survey. It summarizes the survey results including demographics of over 2,800 CIO respondents from 84 countries representing $12.1 trillion in revenues. It also discusses technology priorities, expected IT budget changes, and metrics used to evaluate investments. The document provides information to help CIOs in Latin America with their digital strategies and technology roadmaps.
Mobile POS is the next in thing in the mobile payment solution market in India. The Mobile POS market in India is growing at a 10% rate every year. The number of mobile terminals has grown by 50% in the last one year. Mobile POS makes it easy for businesses to accept payments where-ever you want and whenever you want. All you need is a mobile or a tablet and a good internet connection.
This document summarizes the key findings of a digital audit of 400 small and medium enterprises (SMEs) in the Greater Birmingham region conducted in January 2015. It finds that while most SMEs recognize the importance of digital technology for business growth, too few are fully taking advantage of it. Specifically, it reports that 57% of businesses do not fully understand the benefits of digital technologies, and 61% do not think there is sufficient training and support available. The audit also identifies lack of digital skills and unreliable or unaffordable connectivity as major barriers preventing SMEs from further adoption of digital. It concludes that investment in digital skills development, improved connectivity, and easier access to business support should be priorities to help SME
MSME Sector - Growth, Challenges & Opportunities Resurgent India
The document summarizes opportunities for growth in the MSME sector in India across various industries. It highlights that the MSME sector contributes significantly to India's GDP, exports, and employment. Key opportunities for MSMEs mentioned include in the electronics systems design and manufacturing industry, IT/ITeS sector, pharmaceutical industry, auto components sector, and other growing sectors like railways and defense. The document also outlines various government policies and initiatives to support the growth and development of MSMEs in India.
The document discusses marketing challenges posed by services. It notes that services differ from manufactured goods in several key ways that impact marketing, such as the inability to inventory most services, the dominance of intangible elements in value creation, the difficulty in visualizing services, and the potential for customer involvement in service delivery. These differences require marketers to take on tasks like smoothing demand through various strategies, managing customer perceptions of risk and quality, and ensuring positive customer-provider interactions. The chapter provides an overview of key services marketing concepts.
Similar to Philippines E-Commerce Roadmap (2015 - 2020) - JULY 9 (DRAFT) (20)
The Exciting and Challenging Marketing Communication CareerJanette Toral
A presentation made by Janette Toral at PitchCon (November 12, 2022) on marketing communication as a concept and career.
But more specifically, a presentation on the fascinating challenge of becoming a marketing practitioner that answers the question: "What do marketing communication practitioners actually do?"
Key Talking Points:
* General introduction to the concept marketing communication
* A day-to-day timeline of what they do as marketing professionals
* Challenges of their profession
Common myths in the marketing profession debunked
* Overview of what Marketing and PR professionals do in their daily lives at work and outside it
* What's in it for aspirants considering pursuing a similar path
Web Research V2 - Virtual Assistance 101Janette Toral
Lesson 1 of 5 in the Basic Virtual Assistance 101 learning series tackling Web Research. Delivered by Janette Toral.
Sign-up to be included at http://www.bloggingfromhome.com/2018/04/free-basic-virtual-assistance-101.html
Ad Standards Council Digital Guidelines for Non-Regulated and Regulated Categ...Janette Toral
This document provides guidelines for digital advertising materials in regulated and non-regulated categories. Non-regulated categories are generally post-screened, while regulated categories require pre-screening. Regulated categories include alcohol, OTC drugs, health supplements, products under the Milk Code, and airline promo fares. Claims like exclusivity, superiority, and absolutes require pre-screening for both regulated and non-regulated categories. User generated content and blogs are also post-screened but can be subject to complaints. Violations of the pre-screening process result in penalties.
Ad Standards Council (Philippines) For Responsible Advertising Guidebook (as ...Janette Toral
Thank you IMMAP Ed Mapa and Aye Ubalde for sharing a copy of this guidebook that contains policy and guidelines being observed by the council including Manual of Procedures, Code of Ethics, and Frequently Asked Questions.
Digital Guidelines for Non-Regulated Categories and Regulated CategoriesJanette Toral
This document outlines guidelines for digital advertising in regulated and non-regulated categories. For non-regulated categories, digital ads are generally post-screened, meaning they do not require pre-approval but can be reviewed after a complaint. For regulated categories like alcohol and medicines, some digital ads require pre-screening and approval if they contain certain claims around volume, exclusivity, comparisons, or product performance. The document provides details on requirements for pre-screening versus post-screening, conditions where above-the-line approved ads can be reused digitally without separate approval, and handling of user-generated content and testimonials.
Digital Influencers Panel: Travel & Tourism Internet User Survey 1st editionJanette Toral
The document summarizes the results of a survey of digital influencers in the Philippines on their travel and tourism habits. Some key findings include: Cebu was the most popular domestic and international destination visited; 47.5% traveled overseas in the past 6 years, spending an average of 36,818 pesos; 58% booked travel online through sites like Agoda and Booking.com, citing convenience and price. The majority used mobile devices to research and book trips.
When doing business online, entrepreneurs need to know about the Philippines E-Commerce Law or Republic Act 8792. Making sure their systems and processes are compliant. Know about the legal accountabilities indicated in the law.
Learn more at
http://ecommercebootcamp.digitalfilipino.com/lesson/the-e-commerce-law/
Read the full text at
http://digitalfilipino.com/the-philippines-e-commerce-law-republic-act-no-8792/
Protect the Thresher Shark Briefing #PHSayYes #WorldSayYesJanette Toral
Let us join the petition asking the Philippines delegation to CITES to vote YES in protecting the endangered thresher shark - pushing for its inclusion in the "Convention on the International Trade in Endangered Species of Wild Fauna and Flora" appendix II. You can join the appeal at https://www.change.org/p/philippines-vote-yes-for-threshers
This briefing was given by AA Yaptinchay of Marine Wildlife Watch of the Philippines (https://www.facebook.com/marinewildlifewatchofthephilippines/) last September 2 at the Bloggers Advocacy Briefing organized by Janette Toral.
The 4th Strategic Recruitment and Talent Selection SummitJanette Toral
Janette Toral will be one of the resource persons in "The 4th Strategic Recruitment and Talent Selection Summit" to talk on "Best Practices in Recruitment in HyperGrowth Organizations" this April 26 and 27, 2016 at The Pan Pacific Hotel Manila. Call Indu Inferentia Management Consultancy at tel: 506.0064 966.0449, 624.9233, 0917.551.6528, 0917.551.6582 for inquiries.
Developing a Full E-Commerce Business (March 31 Training Flyer)Janette Toral
I am glad to support the Department of Trade and Industry and Philippine Trade Training Center in conducting this training in partnership with several industry players focused on:
@ E-Commerce Marketplace - vendor accreditation
@ E-Commerce Shop - online store creation
@ Payment Provider - accept payments online
@ Mobile Payment provider - accept credit / debit / mobile payments through a mobile device.
Access to this training will be given to 35 MSMEs for free who will be able to submit the requirements as indicated. I hope you can participate.
The Bangko Sentral ng Pilipinas is pushing for the passage of the Payment Systems Act that aims to provide supervision and regulation on payment systems in the Philippines.
Tax Guidelines for E-Commerce EntrepreneursJanette Toral
Presented by Atty. Elenita B. Quimosing, Chief of Staff, Office of the Deputy Commissioner-Operations Group - Bureau of Internal Revenue last February 23, 2016 during the BIR Consultation on E-Commerce Taxation forum.
Philippine Roadmap for Digital Startups 2015 and BeyondJanette Toral
Document was launched at Geeks on a Beach (August 20, 2015) for public discussion. An initiative led by the Department of Science and Technology - Information and Communications Technology Office (DOST-ICTO).
Its action areas include:
1. Intellectual Property Rights
2. Internet Infrastructure
3. Science Parks and Innovation Hubs 4. Legislation/Policy
5. Grassroots Activities
6. Funding and Investment
7. Umbrella Organization
8. Research and Development
9. Education
10. Open-sourced Information
11. Collaboration
12. Government Role
The Philippine Competition Law was ratified into law last July 21, 2015. In the Philippines E-Commerce Roadmap, this law was deemed as a critical component in resolving Internet connectivity challenges on a long-term as it provides legal remedies for unfair competition that puts consumers in cost and service disadvantage. Salient features of the law can be found at http://digitalfilipino.com/salient-features-of-republic-act-10667-philippine-competition-act/
Tech Touch: Why Women should venture into e-commerce?Janette Toral
Last March 28, 2015 Janette Toral gave a "Tech Touch" talk at the 8th Annual Women Entrepreneurs Conference 2015 organized by the Network for Enterprising Women.
The SEO / search marketing sector is a highly competitive field. For newbies, it can be intimidating and can sometimes give you this feeling that you will not be able to cope up. However, rather than trying to be a master of everything, one way is to find a segment in the value chain. A niche where you can be good at. Sharing with you my short journey in this space. I hope you will find yours soon and let us keep in touch. :)
This presentation was shared in Peepcon last March 28, 2015 at The Heritage Hotel Manila.
About Potato, The scientific name of the plant is Solanum tuberosum (L).Christina Parmionova
The potato is a starchy root vegetable native to the Americas that is consumed as a staple food in many parts of the world. Potatoes are tubers of the plant Solanum tuberosum, a perennial in the nightshade family Solanaceae. Wild potato species can be found from the southern United States to southern Chile
Synopsis (short abstract) In December 2023, the UN General Assembly proclaimed 30 May as the International Day of Potato.
RFP for Reno's Community Assistance CenterThis Is Reno
Property appraisals completed in May for downtown Reno’s Community Assistance and Triage Centers (CAC) reveal that repairing the buildings to bring them back into service would cost an estimated $10.1 million—nearly four times the amount previously reported by city staff.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
A Guide to AI for Smarter Nonprofits - Dr. Cori Faklaris, UNC CharlotteCori Faklaris
Working with data is a challenge for many organizations. Nonprofits in particular may need to collect and analyze sensitive, incomplete, and/or biased historical data about people. In this talk, Dr. Cori Faklaris of UNC Charlotte provides an overview of current AI capabilities and weaknesses to consider when integrating current AI technologies into the data workflow. The talk is organized around three takeaways: (1) For better or sometimes worse, AI provides you with “infinite interns.” (2) Give people permission & guardrails to learn what works with these “interns” and what doesn’t. (3) Create a roadmap for adding in more AI to assist nonprofit work, along with strategies for bias mitigation.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Combined Illegal, Unregulated and Unreported (IUU) Vessel List.Christina Parmionova
The best available, up-to-date information on all fishing and related vessels that appear on the illegal, unregulated, and unreported (IUU) fishing vessel lists published by Regional Fisheries Management Organisations (RFMOs) and related organisations. The aim of the site is to improve the effectiveness of the original IUU lists as a tool for a wide variety of stakeholders to better understand and combat illegal fishing and broader fisheries crime.
To date, the following regional organisations maintain or share lists of vessels that have been found to carry out or support IUU fishing within their own or adjacent convention areas and/or species of competence:
Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR)
Commission for the Conservation of Southern Bluefin Tuna (CCSBT)
General Fisheries Commission for the Mediterranean (GFCM)
Inter-American Tropical Tuna Commission (IATTC)
International Commission for the Conservation of Atlantic Tunas (ICCAT)
Indian Ocean Tuna Commission (IOTC)
Northwest Atlantic Fisheries Organisation (NAFO)
North East Atlantic Fisheries Commission (NEAFC)
North Pacific Fisheries Commission (NPFC)
South East Atlantic Fisheries Organisation (SEAFO)
South Pacific Regional Fisheries Management Organisation (SPRFMO)
Southern Indian Ocean Fisheries Agreement (SIOFA)
Western and Central Pacific Fisheries Commission (WCPFC)
The Combined IUU Fishing Vessel List merges all these sources into one list that provides a single reference point to identify whether a vessel is currently IUU listed. Vessels that have been IUU listed in the past and subsequently delisted (for example because of a change in ownership, or because the vessel is no longer in service) are also retained on the site, so that the site contains a full historic record of IUU listed fishing vessels.
Unlike the IUU lists published on individual RFMO websites, which may update vessel details infrequently or not at all, the Combined IUU Fishing Vessel List is kept up to date with the best available information regarding changes to vessel identity, flag state, ownership, location, and operations.
This report explores the significance of border towns and spaces for strengthening responses to young people on the move. In particular it explores the linkages of young people to local service centres with the aim of further developing service, protection, and support strategies for migrant children in border areas across the region. The report is based on a small-scale fieldwork study in the border towns of Chipata and Katete in Zambia conducted in July 2023. Border towns and spaces provide a rich source of information about issues related to the informal or irregular movement of young people across borders, including smuggling and trafficking. They can help build a picture of the nature and scope of the type of movement young migrants undertake and also the forms of protection available to them. Border towns and spaces also provide a lens through which we can better understand the vulnerabilities of young people on the move and, critically, the strategies they use to navigate challenges and access support.
The findings in this report highlight some of the key factors shaping the experiences and vulnerabilities of young people on the move – particularly their proximity to border spaces and how this affects the risks that they face. The report describes strategies that young people on the move employ to remain below the radar of visibility to state and non-state actors due to fear of arrest, detention, and deportation while also trying to keep themselves safe and access support in border towns. These strategies of (in)visibility provide a way to protect themselves yet at the same time also heighten some of the risks young people face as their vulnerabilities are not always recognised by those who could offer support.
In this report we show that the realities and challenges of life and migration in this region and in Zambia need to be better understood for support to be strengthened and tuned to meet the specific needs of young people on the move. This includes understanding the role of state and non-state stakeholders, the impact of laws and policies and, critically, the experiences of the young people themselves. We provide recommendations for immediate action, recommendations for programming to support young people on the move in the two towns that would reduce risk for young people in this area, and recommendations for longer term policy advocacy.
2. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
E-Commerce Definition
ž Philippines E-Commerce Law – Republic Act 8792.
Passed June 2000.
¡ Any kind of data message and electronic document
used in the context of commercial and non-
commercial activities to include domestic and
international dealings, transactions, arrangements,
agreements, contracts and exchanges and storage of
information.
¡ Electronic transactions made through networking
among banks, or linkages thereof with other entities
or networks, and vice versa.
ž E-Commerce Back-Office Operations Thrive (now
referred to as Business Process Outsourcing)
2
3. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
The Philippines’ IT-BPM Industry by Sector
Sources: BPAP, ACPI, CCAP, GDAP, HIMOAP, PSIA
67.0%
18.6%
9.0%
Share of Total PH IT-BPM, 2012
100% = US$13.1 billion
Voice
KPO/Back Office
ITO
HIM
ESO
Animation
Game Dev
1.6%
1.0%
3.5%
0.4%
4. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Philippine IT-BPO industry size
2006–2012; US$ billion
x%
YoY Growth
1Philippines IT-BPO market as percentage of global offshore services market, in revenue terms
Sources: BPAP, ACPI, CCAP, GDAP, HIMOAP, PSIA
# FTEs
(~‘000)
236 383 424 527
Global
share1 5% 6% 6% 7% 8%
3.4
4.5
6.1
7.1
8.9
11.0
13.2
2006 2007 2008 2009 2010 2011 2012
34%
17%
25%
24%
FTEs Revenue
(US$M)
Rev %
inc.
fr ’11
Voice BPO 497,000 8,697 18%
Non-voice
BPO/KPO
154,380 2,470 20%
ITO 57,078 1,160 17%
Health Info
Mgt & Care
45,000 460 66%
Engineering
Services
10,836 206 20%
Animation 9,000 132 3%
Game
Development
3,500 50 251%
TOTAL FTEs 776,794 13,174 19%
19%
284 640
9.5%
777
Philippines 2012 Performance
31%
45%
5. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Framework
for
the
Promo.on
of
E-‐Commerce
in
the
Philippines*
5
*E-Commerce Office-Department of Trade and Industry, Philippines
“Trust is central
to any commercial
transaction”
I
NF
R
A
DE
V
E
L
O
P
M
E
N
T
6. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Background
ž Last August 2014, Senator Bam Aquino at the
Senate Hearing on Trade about E-Commerce
Concerns tasked the Department of Trade
and Industry to develop an E-Commerce
Roadmap to fulfill the implementation of the
E-Commerce Law (Republic Act 8792).
ž Meetings began last December 2014 and the
DTI E-Commerce Office is currently working
on completing this roadmap.
6
7. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
A Joint Project of
WITH THE SUPPORT OF
Philippines E-Commerce Index
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
8. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 1: Extent of Online Engagement in the Manufacturing Industry
Overall Index, Weighted to Actual Values
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
JAN 2015 – MAR 2015 AUG 2013 – MAR 2015
9. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 5: Extent of Online Engagement in the Manufacturing
Industry Percentage of Revenues By Sector
Food & Beverage = 23%
Textiles = 39%
Paper = 8%
Publishing, Printing = 19%
Fuel, Chemicals, Pharmaceuticals = 24%
Rubber & Plastic = 19%
Non-Metal Construction Materials = 20%
Basic Metals = 23%
Fabricated Metal = 21%
Machinery & Equipment = 26%
Communication Equipment, Appliances = 40%
Motor & Transport Equipment = 32%
AUG 2013 – MAR 2015
Source: I-Metrics Asia-Pacific Corporation Survey, March 2015
Note: Percentage of revenues derived online are based on interviews with a sample of 174 supply chain
executives of top manufacturing companies based in the Philippines drawn from a probability sample of 600
top manufacturing corporations representing the top manufacturing corporations in the Philippines.
10. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 9: Extent of Online Engagement in the Manufacturing
Industry Percentage of Purchases By Sector
Average for Manufacturing
Industry
Food & Beverage = 34%
Textiles = 36%
Paper = 11%
Publishing, Printing =40%
Fuel, Chemicals, Pharmaceuticals = 18%
Rubber & Plastic = 40%
Non-Metal Construction Materials = 30%
Basic Metals = 24%
Fabricated Metal = 28%
Machinery & Equipment = 40%
Communication Equipment, Appliances = 43%
Motor & Transport Equipment = 30%
AUG 2013 – MAR 2015
Source: I-Metrics Asia-Pacific Corporation Survey, March 2015
Note: Percentage of revenues derived online are based on interviews with a sample of 174 supply chain
executives of top manufacturing companies based in the Philippines drawn from a probability sample of 600
top manufacturing corporations representing the top manufacturing corporations in the Philippines.
11. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 4: Extent of Online Banking in Manufacturing,
Unweighted
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
JAN 2015 – MAR 2015 AUG 2013 – MAR 2015
12. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 1: Extent of Online Engagement in the Retail/
Wholesale Industry Overall Index, Weighted to Actual Values
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
JAN 2015 – MAR 2015 AUG 2013 – MAR 2015
13. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Retail = 14%
Wholesale = 28%
Chart 15: Extent of Online Engagement in the Retail/
Wholesale Industry Percentage of Revenues By Sector
Average for Retail/Wholesale
Industry
AUG 2013 – MAR 2015
Source: I-Metrics Asia-Pacific Corporation Survey, March 2015
Note: Percentage of revenues derived online are based on interviews with a sample of 94 supply chain
executives of top Retail/Wholesale companies based in the Philippines drawn from a randomly selected
panel of 200 top retail/wholesale corporations.
14. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Retail = 26%
Wholesale = 35%
Chart 19: Extent of Online Engagement in the Retail/Wholesale
Industry Percentage of Purchases By Sector
Average for Retail/Wholesale
Industry
AUG 2013 – MAR 2015
Source: I-Metrics Asia-Pacific Corporation Survey, March 2015
Note: Percentage of revenues derived online are based on interviews with a sample of 94 supply chain
executives of top Retail/Wholesale companies based in the Philippines drawn from a randomly selected
panel of 200 top retail/wholesale corporations.
15. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
JAN 2015 – MAR 2015 AUG 2013 – MAR 2015
Chart 5: Extent of Online Banking in Retail/Wholesale
(Unweighted)
16. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 1: Extent of Online Engagement in the Services Industry
Overall Index, Weighted to Actual Values
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
JAN 2015 – MAR 2015 AUG 2013 – MAR 2015
17. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Construction = 25%
Electricity, Gas, and Water = 3%
Hotels & Restaurants = 9%
Transportation = 31%
Postal, Media & Telecomm = 7%
Banking and Finance = 22%
Provident and Insurance Co’s = 5%
Real Estate = 6%
Miscellaneous Business Activities = 16%
Health and Social Work = 13%
Business & Knowledge Processing = 34%
Chart 5: Extent of Online Engagement in the Services
Industry Percentage of Revenues By Sector
Average for Services Industry
AUG 2013 – MAR 2015
Source: I-Metrics Asia-Pacific Corporation Survey, March 2015
Note: Percentage of revenues derived online are based on interviews with a sample of 94 supply chain
executives of top Services companies based in the Philippines drawn from a probability sample of 300 top
services corporations representing the top services corporations in the Philippines.
18. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 5: Extent of Online Engagement in the Services
Industry Percentage of Purchases By Sector
Average for Services Industry
Construction = 25%
Electricity, Gas, and Water = 14%
Hotels & Restaurants = 43%
Transportation = 30%
Postal, Media & Telecomm = 8%
Banking and Finance = 22%
Provident and Insurance Co’s = 10%
Real Estate = 13%
Miscellaneous Business Activities = 21%
Health and Social Work = 3%
Business & Knowledge Processing = 33%
AUG 2013 – MAR 2015
Source: I-Metrics Asia-Pacific Corporation Survey, March 2015
Note: Percentage of revenues derived online are based on interviews with a sample of 94 supply chain
executives of top Services companies based in the Philippines drawn from a probability sample of 300 top
services corporations representing the top services corporations in the Philippines.
19. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
JAN 2015 – MAR 2015 AUG 2013 – MAR 2015
Chart 5: Extent of Online Banking in Services, Unweighted
20. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Chart 7: E-Commerce Engagement as a Percent of GDP (2014)
Ecommerce Intensity Index:
Purchases of Top Corporations in
Manufacturing, Retail/Wholesale,
and Services Transacted Online as
a Percentage of GDP .
E-Commerce Intensity Index: Revenues
of Top Corporations in Manufacturing,
Retail/Wholesale, and Services Done
Online as a Percentage of GDP
Copyright 2014, I-Metrics Asia-Pacific Corporation. All rights reserved.
21. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Vision: E-Commerce as an
Economic Growth Contributor &
Philippines Competitive
Advantage
Business
Objectives
& Success
Criteria
50,000
SMEs do
E-Commerce
E-Commerce
at 25% GDP
50 million
Filipinos do
E-Commerce
Fast & Cost
Competitive
Internet
Access
Cybercrime
Enforcement
&
Prosecution
E-
Government
E-Payment
Implementati
on
22. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Philippines
ECommerce
Roadmap
Internet
Access
E-Government
Logistics
Consumer
Protection
Law
Enforcement
Tax
system
Electronic
Payment
E-BankingData
Privacy
Information
Security
Policies
Seal of
Trust
Education
Sector
development
Leadership
23. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
E-Commerce Supply Chain
UPSTREAM
• Internet
access
• Logistics
• E-Payment
• E-Banking
INTERNAL
VALUE CHAIN
• Consumer
Protection
• Law
enforcement
• E-Government
• Tax system
for e-
commerce
• Data Privacy
Commission
• Policy
Creation
DOWNSTREAM
• Seal of Trust
• Education
• Sector
development
• Private Sector
Leadership
24. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Upstream
Internet Access
Cost
Accessibility
WIFI propagation
Partnership
Logistics
Presence
COD
Taxes
Customs Process
ONLINE
STRATEGY
25. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Internet Access
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of Internet
infrastructure
standards &
master plan.
Impacts quality
performance
and pricing
competitiveness
.
Lack of players
offering
Internet
services
Philippine Internet
Broadband
Masterplan
Update the
Telecommunications
Law and NTC
Charter.
Fair Competition
Law
Get new telecoms &
VAS players.
2015
2017
2015
continuing
NTC, Telcos,
DTI, DOST,
Congress DILG,
Private Sector
25
26. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Logistics
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of
awareness on
Customs taxes
and duties
causes
confusion
among SMEs
buying and
selling products
online.
Philippine National
Trade Repository
Implementation of
National Single
Window Project v.2
(make it mandatory)
Philpost as COD
outlet.
Approve Customs
Modernization Law.
2015 BOC, DTI, DOF,
BIR, DOST-ICTO,
PhilPost, all
concerned
government
agencies,
Couriers,
Private Sector
40 players
(computerizatio
n)
26
27. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Logistics
NEED OUTPUT TARGET
DATE
PLAYERS
Various import
permit
documents not
yet automated
for
application /
approval.
Philippines not
fully ready for
cross-border e-
commerce
Import permit
electronic
application /
approval across
agencies to be fully
implemented. (those
that are necessary
only)
Guidelines for cross-
border mutual
recognition of digital
signatures,
electronic
communication &
contracts.
2015 BOC, DTI, BIR,
PhilPost,
Couriers,
Forwarder,
Private Sector
BOC, DTI, DA,
DOH, NTC, DOF,
BIR,
government
agencies,
forwarders,
courier, private
sector27
29. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – E-Payment
NEED OUTPUT TARGET DATE PLAYERS
Lack of e-
payment & e-
wallet
monitoring
authority for
non-banks
offering non-
legal tender
services
(commodity)
poses risks and
problems to
merchants &
consumers.
E-Payment and
E-Wallet
Guidelines for
Non-Banks
Payment
Gateway
Registration
National Retail
Payment System
Payment System
Act
2015 DTI, BIR, BSP,
Private Sector
29
30. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – E-Banking
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of E-
Banking
Services
Standards
hampers
adoption of e-
banking by all
banks offering
updated
minimum
services needed
today including
IBFT and
Escrow.
E-Banking Services
Standards
(covering updated
minimum e-
banking services)
2015 BSP, DTI, BAP,
RBAP, Private
Sector
30
31. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
INTERNAL
Consumer
Protection
E-Promotions
Advertising Claims
Web Presence Guide
Complaints Handling
Law
Enforcement
Complaints Handling
Cooperation
Public awareness
Public Attorneys
ONLINE
STRATEGY
32. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Consumer
Protection
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of online process
for consumer
complaints affects
consumer confidence
in doing e-commerce.
Merchant and
Consumer Complaint
Online Dispute
Resolution Process.
2015 DTI,
DOH, DA,
Consume
rNet,
Private
Sector
The Consumer
Protection Act needs to
adjust and recognize
changes in merchant-
consumer landscape
Update the Consumer
Protection Act.
Merchant / Consumer
Feedback System (
Improve sales
promotion approval
process
Sales Promotion for
Online.
Online Application for
Sales Promotion.
32
33. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Law Enforcement
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of online
process for
cybercrime
reporting and
legal assistance
making it
difficult for
consumers to
file reports and
sustain their
complaint.
Cybercrime Online
Reporting and Legal
Assistance Network
Cybercrime
Investigation &
Coordination Center
National Computer
Emergency
Response Center
2015
2016
2016
PNP, NBI, DOJ,
DOST-ICTO,
National
Security Council
AFP, DTI, BSP,
Private Sector
33
34. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
INTERNAL
E-Government
E-Payment
Data Privacy
Transparency
Funding
Data Privacy
Commission
Complaint handling
Guidelines
Reporting of breaches, data
privacy compromise
ONLINE
STRATEGY
35. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – E-Government
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of efficient
e-government
services to serve
stakeholders
making e-
commerce
redundant and
tedious.
Government E-Payment
Implementation Plan (use
of PH-PAY)
Allow government
agencies to purchase
online using credit card
by reimbursement.
Expansion of the National
PKI, Digital Certificate for
Public & Private Sector
2015 DBM, DTI, DOST
ICTO, BSP, DOF,
Bureau of
Treasury,
Congress,
Private Sector
35
36. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Data Privacy
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of Data
Privacy
Commission not
giving an
avenue for
complaints to
be filed in
violation of the
Data Privacy
Law
Data Privacy
Guidelines for the
Government
Push for the
creation of Data
Privacy Commission
Data Privacy
Guidelines for the
Private Sector
2015 DTI, DBM,
DOST-ICTO,
DOF, Bureau of
Treasury, BSP,
COA, Private
Sector
DTI, Private
Sector
36
37. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
INTERNAL
Tax System
Process consultation
Electronic Invoice &
Official Receipt
Tax guidelines
Education
Policy Creation
Sales Promotion Guidelines
Online Advertising Claims
Product Safety Verification
E-Government Fund
ONLINE
STRATEGY
38. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Policy Creation
NEED OUTPUT TARGET DATE PLAYERS
Lack of e-
notary
guidelines
affecting
implementation
on e-commerce
for transactions
requiring
notarization
Rules on E-
Notary
2015 Supreme Court,
Department of
Justice, PNP,
NBI, DOJ, DOST-
ICTO, DTI, BIR,
BSP, SEC, DILG,
Private Sector
38
39. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Tax System
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of easily
accessible and usable
invoicing and official
receipt tools for use
by freelancers, online
direct sellers, and
small e-commerce
sites online.
Build a System for
Online Sales Invoice
and Official Receipt
Issuance
2015 BIR, SEC,
DTI, Private
Sector
Guidelines for Online
Sales Invoice & Official
Receipt Issuance
Tax simplification Push amendments to
Tax Code / Law
39
40. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
DOWNSTREAM
Seal of Trust
Accreditation Guidelines
Privacy Seals
Security Seals
Verified Seals
Education
E-Learning Adoption
B.S. E-Commerce
Diploma E-Commerce
K-12
ONLINE
STRATEGY
41. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Seal of Trust
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of seal
providers to
authenticate e-
commerce sites
offering
products and
services online
Accreditation for
Data Privacy,
Security, and
Identity Verification
Seal Issuers.
2015 Philippine
Accreditation
Bureau, DTI,
BIR, BSP, SEC,
DILG, Private
Sector
Lack of
accredited
digital
signatures
issuers for local
Internet users.
Update Guidelines
on accreditation of
certificate
authorities.
2015 Philippine
Accreditation
Bureau, DTI,
BIR, BSP, SEC,
DILG, Private
Sector
41
42. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Seal of Trust
NEED OUTPUT TARGET
DATE
PLAYERS
Consumers need
to know if an
online store is
registered and
can be trusted.
BIR Registered Seal
to be given to
active taxpayers (at
least 1 year). To be
listed online.
2015 BIR, DTI, BSP,
SEC, DILG,
Private Sector
Sellers asking if
online business
requires
separate
registration
BIR Guideline for
Online Business
whether website is
primary office or
branch.
2015 BIR, DTI, BSP,
SEC, DILG,
Private Sector
42
43. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Education
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of e-
commerce
education
curriculum to
meet industry
demand on e-
commerce
adoption.
B.S. E-Commerce
E-Commerce
subjects
offering in Colleges
Diploma in E-
Commerce offering
in vocational
schools
E-Commerce
Education in K-12
2015 DTI, CHED,
TESDA, DepEd,
Private Sector
43
44. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
DOWNSTREAM
Sector
development
Manufacturing
Retail / Wholesale
Services
Start-up
Private Sector
Leadership
Associations
RITECC
Consumer Groups
Online Communities
ONLINE
STRATEGY
45. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Sector
Development
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of
programs to
support
businesses in
adopting e-
commerce.
Establishment of E-
Commerce Office in
DTI to develop
programs, issue
policies, resolve
concerns, and monitor
e-commerce adoption
2015 DTI, DBM,
Private Sector
One Stop Shop
Business Center
DTI, SEC, CDA,
DILG, BIR,
private sector
45
46. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Policy Creation
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of digital
certificate
registration
authority to
facilitate in
identity
verification.
Philippines PKI
Forum
• Encourage growth
in Certificate
Authority and
Registration
Authority entities.
2015 DTI, BIR, BSP,
SEC, DILG,
DOST-ICTO,
Private Sector
Improve Internet
Governance Towards
Trustworthy &
Secure E-Commerce.
46
47. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Deliverable – Private Sector
Leadership
NEED OUTPUT TARGET
DATE
PLAYERS
Lack of
organized
multi-private
sector
participation to
work with the
government in
developing and
monitoring e-
commerce
growth in the
country.
Establishment of E-
Commerce
Promotion Council
comprised of the
government and
private sector
whose tasked is to
work on the various
deliverables in this
roadmap.
2015 DTI, DBM, BSP,
DOF, Bureau of
Treasury, BIR,
COA, DOJ, PNP,
NBI, Private
Sector
Associations,
Online
Communities
47
49. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
RISK MANAGEMENT
RISK CONSEQUENCE MITIGATION CONTINGENCY ASSIGNED
Internet
speed, cost,
& access not
improving.
Filipinos
unable to do
e-commerce.
Create
Internet
Roadmap
with telcos
Work on how
to encourage
more players
in the
market.
NTC, DTI,
private
sector
Unregulated
payment
gateways,
virtual
currencies
and
electronic
wallet close
shop
affecting
consumers.
Filipinos
merchants,
consumers
unable to get
back their
funds.
Create
payment
gateway,
virtual
currency, and
e-wallet
regulation for
non-bank
entities.
Use legal
means to
penalize and
ensure
consumers
will get their
money back.
DTI, BSP, law
enforcement,
private
sector
50. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
RISK MANAGEMENT
RISK CONSEQUENCE MITIGATION CONTINGENCY ASSIGNED
Philippines
unable to
participate in
cross-border
ASEAN Single
Window
Filipinos
unable to
reap ASEAN
Single Window
opportunities
and
advantages.
Implement
National Single
Window.
Work on policies
for cross border
electronic
communication &
digital certificate
recognition
Work with 3rd
party players
that will
allow private
sector
entities
participate
and meet
requirements
necessary.
DTI, BOC,
DOST,
private
sector
Cybercrime,
data privacy,
consumer
complaint
concerns
increase with
no resolution.
Filipinos
confidence in
doing e-
commerce
low.
Creation of
merchant and
consumer online
dispute
resolution
process.
Cyber Crime
Reporting &
Legal Assistance
Seek cross-
border legal
assistance as
needed for
tracking
cybercrime
perpetrators
outside of
PH.
DTI, BSP,
law
enforcemen
t, DOJ,
private
sector
51. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
RISK MANAGEMENT
RISK CONSEQUENCE MITIGATION CONTINGENCY ASSIGNED
Consumer
information
privacy gets
compromised
Pose damage,
inconvenience
to affected
consumers.
Creation of
Data Privacy
Commission.
DTI to release
data privacy
guidelines on
e-commerce
in government
& private
sector
Apply penalties
and legal
liabilities for
violating Data
Privacy,
Cybercrime, E-
Commerce
Law.
DTI, law
enforcement,
private sector
Unsustained
leadership in e-
commerce
implementation.
Roadmap does
not get
implemented.
Benefits not
realized.
Private-public
sector
partnership
towards
implementation
of e-commerce.
Congressional
Oversight on E-
Commerce to
monitor
roadmap.
Private sector
leadership
proceed with
roadmap
implementatio
n and pushing
government to
adhere to its
commitment.
Private sector
groups.
Government
agencies.
Congressional
Oversight on
E-Commerce
Law
52. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
Roadmap completion timeframe
ž TWG sign-up / Public document creation for
input elicitation:
¡ Citizen / Business Stakeholders - May 18 and June 1
¡ Government Stakeholders - May 25 and June 8
ž Webinars for public consultation
¡ May 22, May 29, June 4, June 11
ž Philippine E-Commerce Roadmap Presentation at
E-Commerce Law anniversary on June 15.
ž Stakeholder commitment support gathering
(ongoing)
ž Signing of Philippines E-Commerce Roadmap (to
be announced)
52
53. Enabling Business,
Empowering ConsumersConfidential. For authorized use only.
For your inputs, contact
ž We need your inputs. Copy of Roadmap at
http://bit.ly/ecomroadmap
ž Submit your inputs to DTI E-Commerce Office
¡ eco@dti.gov.ph
¡ Call 02-9765703
¡ Fax: 02-896-7889
53