This document provides information about personal interviews and skills. It defines an interview as a one-on-one conversation where the interviewer asks questions and the interviewee provides answers. Key skills for marketing and sales jobs are discussed. Tips are provided for improving personal skills, preparing for an interview, what to do during an interview, and following up after an interview. Common interview questions are listed and factors that influence hiring decisions. The document emphasizes the importance of smiling, making eye contact, having a firm handshake and speaking clearly during an interview.