This document outlines grooming standards for male and female employees. It provides detailed guidelines on hair, makeup, uniforms, accessories, shoes and general hygiene. For hair, it specifies that it must be neatly trimmed and brushed, with no unnatural colors. Makeup should be natural and subtle. Uniforms must be clean, wrinkle-free and consistent with the company standard. Accessories should be modest and professional. Proper shoes and attire are also mandated. Overall grooming is to be well-kept to ensure a polished appearance.

1. Grooming Standard

2. Why Grooming?
Costumes are the first
impression that you have of
the character before they
open their mouth-it really
does establish who they are –
Colleen Atwood
You will never get a second chance to
make a first impression – unknown
The first 30 seconds will make the first
impression and 90% of it, lies on what we
are wearing

3. Female Grooming
Standards

4. Hair - Female
• Hair should be neatly and nicely
brushed
• Hair should be regularly trimmed so
it will not lose its style and
manageability
• Ponytails should only be tied up with
black or dark brown hair band
• Untied hair down should not cover
any part of your face (e.g. eyes)
and should still be neatly in place.

5. Hair – Female (Contd.)
• Only black or brown hair pins should
be used.
• Highlight or hair coloring should be in
line with skin tone, no extreme hair
color (e.g. pink, blue, green)
• Fringes should not cover the eye, and
sit maximum above the eyebrow.

6. Make Up – Female
• Make up should already be applied before the morning
briefing
• Use colors that are natural and suitable to your skin tone
(NOT pale nor too dark and overly colorful)
• Lipstick should always be visible during working hours
• Touch up to be done only in the powder room

8. Uniform - Female
• Uniforms should be clean and free
of crease
• CSRs, VIP Assistants and Executive
Assistants should always wear the
uniform provided by the Company
• Uniform for other positions will be a
set of jacket and trousers/skirt or
jacket or a one piece dress ( of
classic style and color)
• Jacket or suits should be in one
coordinated color

9. Accessories – Female
• Tasteful and professional
accessories and jewelries are
allowed.
• Eye glasses should present you
professionally, no trendy frames in
bold colors or fancy frames
• Contact lenses should be in
natural color, no colorful lenses
that may appear distracting or
disturbing
• Only one earring on each
earlobe is allowed. No extra
piercing.

10. • Bangles or bracelets are
discouraged
• No loud or offensive jewelry
• Anklets are not allowed
• Watches should have professional
shape and no oversized watch is
allowed
• No Sport Watch is allowed (except
for IT and O.A)
• No visible Tattoos

11. Shoes & Stockings
Female
• Female employees wearing skirts
should always wear black or dark gray
panty hose
• Female employees may wear trousers
with matching corporate top
• Panty hose should always be free of
running holes.
• Only black shoes is allowed for CSRs
• No open toes shoes are allowed for
CSRs
• Minimum heels for the shoes is 5 cm
• Shoes should be regularly polished. No
broken soles or worn out straps
allowed

12. Male Grooming
Standards

13. Hair – Male
• Hair should be trimmed
regularly
• Length of hair should not
exceed the collar of the shirt
• No trendy hairstyle is allowed
(Mohawk, skinhead, zigzag etc)
• Highlight or hair coloring should
be in line with skin tone, no
extreme hair color

14. Face – Male
• Facial hair should be shaved on
a daily basis
• Side burns should not be longer
than the middle of the ear and
only straight line cut is allowed
• Avoid using a strong smelling
aftershave
• Clean face regularly to
maintain a fresh look (not oily or
perspired)
• No Beard or Moustache
allowed

15. Uniform – Male
• Uniforms should be clean and free of
crease
• Office Assistants should always wear
the uniform provided by the Company
• Uniform for other positions will be a set
of long sleeves shirt with a tie and
trousers
• Jacket or suits when worn should be in
one coordinated color
• Undershirts should be plain with no
design or pattern

16. Accessories – Male
• Specs should present a
professional business look, no
trendy frames with extreme color
and shapes allowed
• Contact lenses should be in
natural color only
• Black Belt with plain buckle
• No Earrings

17. Accessories – Male
(Contd.)
• Watches should have professional
shape
• No Sport Watch is allowed (except
for IT and O.A)
• Ring should only be worn on the
ring finger and maximum of one
ring on each hand
• No fashion ring is allowed
• No visible Tattoos

18. Tie, Shoes & Socks – Male
• Ties must be of Classic or plain
print. No cartoon characters or
bold patterns.
• Tie design & Color should match
the shirt
• Only black socks is allowed, no
visible print and design
• Socks should be free of holes
• Only black shoes is allowed
• Shoes should be regularly
polished and well kept

19. General Hygiene –
Male/Female
• Shower on a daily basis
• Brush teeth regularly
• Use deodorant or perfume
modestly
• After smoking, brush your teeth or
chew gum
• Trim nails regularly. Length of nails
should not be longer than .05cm.
• Females may only wear nail polish
with natural and neutral colors.

20. And don’t forget
your most
important
accessory:
Your
SMILE!
It makes you more
beautiful

21. In need of a
?
CONTACT US NOW at sales@ceosuite.com