The human resource who is working in a Health and Social Care organization are also major part of the business as they work as pillars for the firm. Sample Report on Personal And Professional Development

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Personal And Professional
Development
.
A Sample Report on Personal And Professional Development
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TABLE OF CONTENTS
INTRODUCTION................................................................................................3
TASK 1.............................................................................................................3
1.1 Reflecting personal values and principles ..........................................................................3
1.2 Own culture influencing way that offer support .................................................................4
1.3 New developments in health and social care and also changes in personal value................4
TASK 2.............................................................................................................5
2.1 SWOT analysis required for seeking career in health and social care .................................5
2.2 Holistic development plan for personal and professional development...............................6
2.3 Discussing the arrangements to monitor the progress of PDP plan .....................................7
2.4 PDP plan with duties as a care taker in HSC ......................................................................8
TASK 3.............................................................................................................8
3.1 Different professional relationship in health and social care context...................................8
3.3 Issues encountered in developing the professional relationship ..........................................9
3.2 Effectiveness of different models in health and social care...............................................10
TASK 4.............................................................................................................10
4.1 Personal contribution while working with other in a team................................................10
4.2 Contribution influencing the effectiveness of the teams ...................................................11
4.3 Barriers for effective team working and their effectiveness..............................................12
4.4 Limits in work role and its impact on work with others....................................................12
CONCLUSION.................................................................................................12
REFERENCES..................................................................................................14

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INTRODUCTION
As per the recent market situation, personal and professional values are regarded as assets
for a business. Along with this, the human resource who is working in a Health and Social Care
(HSC) organization are also major part of the business as they work as pillars for the firm. It has
been understood that with an initiation of improvement in management practices and changing
requirements of business operations, the firm should focus on the grooming development of
personal and professional values, as this is essential for employees in health care homes. The
current report described the personal and professional skills and values that are in context to
Health and Social Care sector of UK.
TASK 1
1.1 Reflecting personal values and principles
As per the analysis, it can be stated that the personal values of a person in an organization
are traits, skills, ability, belief, trust factor, capabilities etc. these are the factors that defines his
personality in reality. Along with personal values, there are some of the professional values
which are responsible for defining information, working experiences and subjective or practical
knowledge for this occupation. In HSC organizations, it is compulsory for the staff that they
understand human emotions and have an urge to treat patients and their families in proper
manner. Being a care taker in one of the HSC organization, it is my utmost duty to provide best
of the health services to the patients in order to give them more of the satisfaction. Further, my
personal values and principles will influence the work contribution significantly in HSC
organization. Moreover, there exists different types of values namely personal, political, social,
economic, religious values, etc. It has been observed that with the help of positive response from
health care staff, the patients and their belongings are able to feel better while availing medical
services. My personal values means the dignity, courage, attitude of care, independence and
friendliness with patients for curing them in best and possible manner. With having excellent
creative skills, I can serve my patients in best of the possible manner. Further, cultural values
comprises ethnicity of people, tradition, regional and linguistic ties which generally helps HSC
in binding with sound hospital culture and patients will be treated in the best possible manner.

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Trustworthiness and reliability are other two main sources of work effectiveness as if individuls
who are working HSC start trusting one another then they can significantly work with free of
bias and tension (Manley and McCormack, 2003). This is become they will have as sense of
belonging that whatever the co-workers are doing in current and healthy manner.
1.2 Own culture influencing way that offer support
Different cultural values and belief impact the support and care service uses in workplace
differently. The values and principles consists of equal rights, diversity, confidentiality,
protection from abusive intent and harm to patients. Further, I consist of my own culture and
belief which generally influence the care for the service users. Generally, I am a vegetarian and I
avoid skipping meals which are related to non-vegetarian. In order to meet this, I don't want my
patients to eat such kind of dishes even if they are eating them. Therefore, being a care taker I
will serve my service as pure individuals for those patients only who are away from meats and
other non-veg foodies. Further, my culture is on other side and which has taught me to treat each
and every person in equal and friendly manner. Further, in order to accomplish and fulfil my
duties I will not discriminate any patient in HSC according to his/her cast, creed, religion, gender
,etc.
Moreover, considering the proper comparison of personal and professional values on the
basis of principles and standards of health care and safety firms, it can be analysed that there
need to be proper balance between them in the firm. With the adequate use of human resources
in organizations, the management is able to build suitable business plan. Along with the proper
management of staff, it is possible to make the business operations smoother than before
regarding serving patients and industrial customers in health care centre. All the personal and
professional traits are assessed in proper manner so that the management is able to select a
candidate in HSC.
1.3 New developments in health and social care and also changes in personal value
This will help the management of HSC to provide patients better quality services and at
the same time can meet their organizational goals and objectives. The major personal values are
the decision making ability and also the team cooperation which constitutes doctors, nurses and
care takers. Moreover, as per the actual changes in management policies and advancement of
technology, it can be stated that medical services and care needs to be executed effectively. For

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bringing proper control over management operations, there are various resources which are
responsible such as human resource etc.
Further, there also been few more development in the legislation priorities, principles and
values, research, etc. Moreover, organization is successfully implementing the Sex
discrimination Act, 175; Carers (Recognition and Service) act, 1995; Carers disable children act,
2000; Disabled persons act, 1986. As currently I am acting as a care taker in HSC, so it is my
duty to work and follow all the acts which are stated above. Also, there are a Carers (Equal
opportunitues) act, 2004 which is for all the care takers in order to ensure their rights and duties.
This act states that the authorized individual have to assess their basic needs and have to give
priority to their wishes and should provide effective training whenever care takers are need of it
for proper and effective functioning in HSC.
The interpersonal and personal skills are actually accessed with the help of managers or
leaders so that the accomplishment of customers and team management in HSC can be done
properly. For the management of the medical team in hospitals, there is requirement of decision
making and leadership skills in the manager. Therefore it is essential for the managers that they
assess individual goals and objectives of whole team.
TASK 2
2.1 SWOT analysis required for seeking career in health and social care
The SWOT analysis is helpful for assessing current skills and ability set of medical
practitioner (Manley and McCormack, 2003). Lifelong learning is considered as a way of
learning personally from varied sources and techniques. I have conducted SWOT analysis of my
own and for developing it I have taken the help of my mentor, friends and family members.
SWOT analyses are as follows:
 My strengths are that I am dedicated towards my work and have keenness to learn new
and skillful things. Moreover, I have good and healthy familiar behavior with individuals.
 My weakness is that, I get tensed very easily and even I am quite short tempered.
 I have opportunities of learning new skills and also have a good job and healthy office
environment. In context to it, I am further focusing on extending my knowledge and
talent by continuing my further studies as a Human Resource student.

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 Recession, outdated study material, competition in jobs, lack in approach, etc. are threat
for me.
Further, acting as a HSC practitioner in this organization, there are some roles,
responsibilities, accountability and duties that are assigned to me and I have to accomplish them
in order to achieve my self goals along with the organization. Further, understanding of ethical
aspects for staff and patients in HSC, assessment of personal values and professional skills of a
medical staff is possible and it is needed to be accomplished in a best and desired manner.
Moreover, as a care worker, personal progress plays a crucial role and these roles are
quite important and are linked with the skills, talents and abilities of individuals. Further,
learning styles for individuals vary from person to person and these learning styles tends to
achieve the different experiences. Furthermore, learning from experiences in the outside world
can be generally categorized as assimilating the learning styles. Individual can earn four new
ways of learning styles and these are watching, writing, reading and listening. This is considered
as a linguistic learning method. Further, I tend to follow all the different learning methods but it
also depends on the context that what I am learning.
2.2 Holistic development plan for personal and professional development
Being a care taker in HSC, I have to acquire all the necessary skills, learning new things,
need to develop career, etc. further, these all skills are considered as a main part of personal and
professional development. Moreover, PDP plan is necessary for all the individuals no matter
whether, they are superior, employee or a student. Therefore, this plan plays a crucial role for me
also and this PDP plan can be of short term or long term.
Learning
Objective/
Goal
Current
Proficiency
Skills That Are To
Developed
Available
Opportunities
Criteria For
Judging
Skill
Development
Time
Scale
Written and
Verbal
communicat
Good In
writing
Can understand
what patient is
saying but need to
Through
practicing,
learning from
By measuring
performance,
Oral or Written
4

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ion develop verbal
communication
skills
superiors,
internet
Test Months
IT skills Know basis
operations of
computers
Perfectionist in IT
knowledge s it has
an effective impact
on health and social
care management
By reading more
of the books, by
joining coaching
classes
Performance
feedback,
written test
10
Months
Negotiation
skills
Listening
others patiently
Failed to put own
demand for self
satisfaction and
actualization
By talking with
friends and
family members
Through oral
communication
6
Months
Planning
and
organizing
Can set
achievable
objectives
Managing time,
setting priorities
Reading books,
internet, getting
help from mentor
Performance
feedback
3
Months
Computing
skills
Word
processing
skills
Excel, Database
access, designing
web page and
programming skills
Coaching class,
internet, books
Performance
feedback,
written test
1 Year
2.3 Discussing the arrangements to monitor the progress of PDP plan
The progress of my PDP program can be effectively monitored with the help of outcomes
and the job performance in the hospital organization. For instance if I undertake IT and
leadership skills as my PDP plan then it can be only evaluated with my record keeping in the
mentioned hospital organization, saving the patient's data and also to handle the electronic device
with better care and safety. With effective functioning and successfully achievement of the PDP
plan, I will be appreciated with healthy promotion or with performance appraisal within hospital
organization

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Further, I will focus on accomplishing all these skills within required time period and
within this time frame I will also come to know that what are the additional skills which I can
develop for effectively achieving the organizational goals and objectives.
2.4 PDP plan with duties as a care taker in HSC
The major roles of a medical practitioner in HSC are managing and taking care of
medical services for the patients suffering from medical diseases. Along with this, the
managerial roles are planning operations and guiding team mates. In addition to this, the
execution of medical services and care to patients can be done so that homely services to them as
well as taking care of medicine doses as per schedules can be given. There are some
responsibilities of medical practitioner that is handling critical medical cases and diseases and
provide immediate treatment as per care of health and safety in HSC.
As a care worker, my personal development plan is very important. Further, IT skills,
computing, planning and organizing and decision making are included in my personal
development plan. Moreover, as a care worker in mentioned organization, IT knowledge helped
me to keep all the medical records in a digital format. I can easily find out information from
computer or any electronic devices in no time. Further, decision making is another important
aspect. For instance, if any weak client tell that he is not able to move and breathe properly and
also he doesn't even know what happened to him last night. Moreover, he only knows that he did
not take any food last night. In the mentioned situation I have to take quick, effective and
appropriate decision otherwise something can happen seriously anytime to that patient. In this
context, these skills have been developed in PDP plan for taking fast and healthy actions.
TASK 3
3.1 Different professional relationship in health and social care context
It has been observed that there are multiple issues which are related to the management of
the H&S during making of professional relationship among employees as well as with
management. Professional relationship is considered as a process where staff within
organization develops relationship with the individuals, users of service, workers and also with
the external agencies. Some professional relationship has been discussed below:

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 Relationship with service user: Patients are the soul of hospital organization and all the
patients should be respected and they can choose any of the service which hospital is
providing with discussion of the doctor or care taker. Further, HSC cannot discriminate
anyone that they will not provide service to this class of group or something. If they did
so, then they will be grasped for discriminating and hospital goodwill will be thrashed.
 Engagement with co-workers: A healthy understanding and work relationship need to be
established among the staff members and more of them should work in a team for the
best of the result for mentioned hospital organization. Further, employees can make a
work relationship among them but it is restricted to develop emotional relationship as this
can harm engagement among the employees.
 One-one-One relationship: This relationship is for the person individual care for as
employees within the organization have to listen and observe while delivering care
(Mills, 2013). This is the most important relationship that workers in hospital can
establish because this model is used in adult social care service and they require more
contribution as compared to other patients.
3.3 Issues encountered in developing the professional relationship
As a social care worker in HSC, I will focus on protecting the rights and also will try to
promote the interest of service users. This states that I will treat each and every person as an
individual and will respect their privacy and promote their individual views and wishes for both
service users and carers. In addition to this, I will also focus on promoting the equal
opportunities, respect diversity and different cultures and values for service users and other
career who are working in the hospital organization. Further, I will attempt to establish and
maintain trust and confidence of service users and carers. It means that I will be honest,
trustworthy, communicate in an appropriate, open and accurate way with the colleagues and
clients. In addition, I will be reliable and dependent, honoring to service users and carers. Also, I
will be adhering to policies and procedures about accepting gifts and money from service users
and carers.
It has been the HR department in my H&S care home which reacts so that it can monitor
in better manner and can evaluate staff performance. This kind of action helps them to bring
suitable appreciation for each of the employees that are associated to the organization. In

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addition, with this, there are some personal and professional disputes that are generally managed
by managers and senior staff who the management thinks as keen responsible for it. They are
also responsible for observing the causes of issues and resolving them accordingly.
3.2 Effectiveness of different models in health and social care
Each and every model comprising its own effectiveness and some of them has been
discussed below:
 Conventional medical model: This model is formed through NHS and different western
health care systems in UK. This model leads to protect the illness and disability as its
major concentration is to cure the patients in best and effectual manner. Further, this
model gives a chance to conduct medical research more effectively.
 Bio-psychological model: This model usually focuses on psychological, emotional,
social as well as mental problem. With the help of this model, doctors can seek the
mental needs of patient with more clear and precise way (Your guide to care and support.
2015). Further, this model also seeks a point that the disease or illness can not be studied
or treated in isolation from social and cultural environment.
 NHS social care model: This model emphasis on improving the care of patients for long
term conditions so that patient will get maximum satisfaction. Further, it also focuses on
early detection of the infection and disease which patient is suffering from as this will
reduce the complications. Further, it also focuses on improving effective medical
management.
TASK 4
4.1 Personal contribution while working with other in a team
As per the experience gained by me during my work experience in H&S care
organization, there have been many activities and practices that have certain limits of working
principles and standards which has been managed by me. Apart from this, there have been
various roles and responsibilities have influenced my performance in team and being in team I
tried to understand them deeply. There is a complete mixture of both emotional and professional
aspect while making any sort of decisions in the medical services. There has been complete

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support from me to my team members so that they are able to coordinate according to demand of
business operations.
Furthermore, I have been also able to provide some motivational speeches and lectures to
my colleagues. With this, the management of assigned job within quality standards and
timeliness has been under my observations. With the help of the following suggestions, some
team mates were able to enhance efficiency in executing job. Throughout my working, it has
been my objective to encourage people to understood feelings of patients. This will lead them to
provide effective medical services and care to the patients on time. There has been a demotion in
the treatments and medical health care as due to the implementation of management and
operational practices in H&S. There has been many people who got influenced with my behavior
and working phenomenon and have tried to achieve the deadlines as per management guidelines.
4.2 Contribution influencing the effectiveness of the teams
Considering the time I spend in H&S organizations as an employee, I have tried my level
best to contribute for team work management. There were some issues which I have faced along
with some hurdles which helped me to fight in order to seek my career in H&S (Rouse, 2004).
The major among them is working experience and knowledge of medical issues, staffing
conflicts and leadership has enhanced my potential for working in an efficient way. I have been
offered the roles and responsibilities of manager of medical teams, so during this I have
supported by assessing the staff issues and disputes that they have with the management. With
the help of the effective team work, there has been proper coordination, cooperation, leadership
and communications.
Furthermore, during the working partnership in health care home, it has been analyzed by
me that I have been involved in suggesting many team mates to be grouped and act as a team. It
has been understood that with the help of effective planning and control over medical health and
safety care, it is required for the most of the team members to perform efficiently. As per the
previous research, it has been noticed that with the help of better planning of working
partnership, there can be resolutions provided related to the staffing issues and disputes. With the
help of my communication practices, I have been involved in motivating staff and management
to act upon technological advancement.

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Moreover, I have a clear idea about the role of individuals which they perform in HSC.
So, I can specify their roles and let them know that what changes they can implement in order to
achieve their individual goals and objectives. In addition, I am aware of different cultures and
values and I act in a way what individuals want.
4.3 Barriers for effective team working and their effectiveness
Effective teamwork plays a crucial role but it comprises various barriers and these are
likely to get overcome. Poor leadership skills, interpersonal and communication skills,
professional codes, team dynamics, lack of trust from patients, high work pressure are the basic
barriers for an effective teamwork. But being a care taker of NHS, it is my prior responsibility to
minimize these barriers for proper and effective functioning.
As a social care worker I am required to work with my colleagues as well as various
professionals doctors and it is a type of daily happening for me. Further, these professionals
could be doctors, nurses, physiotherapists, occupational therapist's laboratory technicians and
pharmacists and many others. Employees are from different cultures and they have different
values too. Leadership has a great impact of team working because almost everything flows from
here. It is leader's fault if a team can not perform in proper way. Team members are not aware of
their roles and can not perform well which reduce the productivity of team work.
4.4 Limits in work role and its impact on work with others
Every individual has limitations of their roles and responsibility and these are generally
influenced by others. As a care management trainee in HSC organization, I have faced some
limitations too. For instance, I am not allowed to give any new medication to patient at any
condition. Further, in addition I work in a management position, I should not involve in care
work and I am not allowed to gather any kind of personal information from both colleagues and
clients (Bates, 2013). Failing in functioning any of the role then Colleagues may not trust and
respect. Also, employees may not listen to me and I can be frustrated. As a result, work outcome
can be reduced sharply in the health care organization.
CONCLUSION
With the help of the present report, there are complete clarifications regarding issues that
are occurring in the medial homes. With this the report reveals that there were some major

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disputes between team members which are on the assignment of job, the level of work pressure,
the choice of job as per the qualification and the quality of team management in the firm while in
task. Due to this there was a complete influence on many people and they tried to get rid of such
issues. So on whole, with the help of my work role suggestions and contribution in health and
social care, there were number of staff and colleagues who got solutions for effective team
working and partnership.

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REFERENCES
Journal
Bates, P., 2013. Exploring boundary attitude. Journal of Adult Protection. 15(1). pp.26–36.
Calnan, M. and Rowe, R., 2006. Researching trust relations in health care: Conceptual and
methodological challenges–an introduction. Journal of Health Organization and
Management. 20(5). pp.349–358.
Findlater, G. S. and et.al., 2012. Development of a supported self-directed learning approach for
anatomy education. Anatomical Sciences Education. 5(2). pp. 114-121.
Gross, R. and et.al., 2009. Working together?. Teamwork in treating diabetes and hypertension in
Israeli managed care organizations. International Journal of Health Care Quality
Assurance. 22(4). pp.353–365.
Manley, K. and McCormack, B., 2003. Practice development: purpose, methodology, facilitation
and evaluation. Nursing in Critical Care. 8(1). pp.22-29.
Mickan, S. M. and Rodger, S. A., 2005. Effective health care teams: a model of six
characteristics developed from shared perceptions. Journal of inter-professional care. 19(4).
Pp.358-370.
Rouse, M. J., 2004. Continuing professional development in pharmacy. Journal of Pharmacy
Technology. 20(5). pp.303-306.
A Sample Report on Personal And Professional Development
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