The document discusses the importance of organization and management for healthcare facilities. It outlines four major departments in a hospital's organizational structure: human resources, finance, healthcare providers, and inventory management. It emphasizes that proper organization allows facilities to run smoothly and protect their success. The use of technology is also described as key to improving patient services and access to health information. Overall, the document argues that organization and management are among the most important qualities for healthcare facilities to have in order to appeal to customers, ensure quality of care, and maintain long-term success.

1. Running Head: Organization and Management of a Health Care
Facility
Running Head: Organization and Management of a Health Care
Facility
Organization and Management of a Health Care Facility
Introduction
The organization that a health care facility can distinguish will
determine its potential success and the longevity of that success
because preparation, patience and organization are vital. Health
care facilities are constantly changing, advancing and
revamping. With this being a known unknown there is a major
need for organization throughout the entire infrastructure of the
organization. Organization is highly important because it
allows for facilities to function and run smoothly with little to
no confusion within each department acting as a well-oiled
machine (Cruz, 2013 p.472). It is very difficult for a facility or
organization to protect and flourish if there is no structure
present. After witnessing first-hand the lack of proper structure
and management take place, this caused a great deal of
confusion from the upper management as they could not
decipher the numerous departments’ primary responsibilities
and this took a huge toll on their success. This particular lack
of structure can and will decide an organizations fate if not
fixed immediately. Healthcare facilities management must be in
a sense bulletproof because of the many adversities which can
and will arise as the healthcare realm changes. The healthcare
realm changes and overlaps its previous methods for rules and

2. regulations. This comes about due to the constant need for
revitalization within the healthcare realm. If a facility lacks
organization there is no structure and no sense of direction it
will most likely fail. Of course there are spurts of success and
lagging success for every healthcare facility today. But the
elite healthcare facilities always find a way to revamp and
restructure in order to flourish. The most important entity any
facility or organization can acquire is the loyalty of its
consumers. Loyalty has been proven to provide not only
success but longevity of success for healthcare facilities and if
health providers implement this type of atmosphere success is
prominent.
Hospital Organizational Structure
In today’s’ world there is a major need for organizational
structure, rules and regulations that not only govern the conduct
within an organization but also protects customers’ rights and
interests. The structuring of a hospital needs to be configured
in a strategic way that will benefit all of its occupants
regardless of what their economic and ethnic background might
be. Without proper structure and legislation it’s highly difficult
for a hospital to thrive within the healthcare realm. One will be
able to recognize by the end of this reading a well-organized
structured system for any hospital organization to thrive for
many years to come and that is due to the proper planning,
methods and steps that are outlined to construct them.
There are four major departments which are the largest and most
noticeable departments in a hospital organization. The most
extensive department is human resources management and it
consist of nearly over 100 highly trained professionals with
organization, management, and efficiency skills within human
resource management. Secondly the finance department which
includes insurance and claims management is also one of the
most viable departments that is required to maintain a reliable
and well maintained hospital organization. The insurance claim
department consists of over seventy-five highly trained

3. professionals in claims and financial recovery. The majority of
the finance department which oversees the hospitals budget for
every department and allocates moneys toward the success of
the hospital also including advertisement, outreach, and new
start up projects, is the finance system management department
and they consist of over 100 auditors, accountants, and finance
professionals. This department is to manage, reconcile and
distribute the financial funds to and from the hospital itself
while also distributing the salaries employees, vendors and
partners. The third organization, which is the heartbeat of the
hospital organization is the professional and paraprofessional
healthcare providers. Without physicians, nurses, technicians,
maintenance, receptionist, and the entire staffing from top to
bottom, there is no organization. These front line workers are
the essential resource needed for the organization to run and
have continued success. The fourth largest entity is the
inventory and equipment management department and this
section houses over sixty-five inventory management and office
management trained professionals. Each department has
described skills and duties that also overlap between each other
to ensure safety and fluency throughout the facility, and there is
extensive training and seminars provided. For each department
these duties include analysis, experiments, and trials to ensure
that our targeted markets are satisfied with our performance,
quality of care, and quality of products.
Mission and Value Statements
In any hospital the most important asset that can be acquired are
the patients and customers that are served on a daily basis and
as an organization in the field of healthcare we are obligated to
supply the highest quality of care. A healthcare organization is
also obligated to provide the highest quality of products and
services that highly trained professionals can create to ensure
customers overall satisfaction, health and happiness. Providing
the highest quality of care, products and services leads to
success within the ever changing healthcare realm and that is
the overall goal to serve and satisfy the consumers and patrons

4. of this organization. The mission statement is as follows “To
provide the highest quality of care, products and services known
to man and everything else will fall into place”. I chose to
establish this bold and high risk mission statement because our
dream is much bigger and brighter than our competitors. In
order to ensure that the organization is upholding its’ end of the
bargain there are extensive and continued trainings in quality
care, patient service and in compassion. These three
characteristics will determine a facilities success because if we
lack in any of those three areas it will decide the longevity of
success for us all. The development for my particular mission
statement began with a small idea that came to me in a dream
one night before the grand opening. The mission statement
agreed upon by the governing board before, lacked definitive
style and taste which read “A hospital you can consider home,
as we are all family”. This generic statement was missing spark
and compassion however, in a round table discussion with
brilliant minds, what surfaced was the more direct mission
statement to our board of trustees it was a hit. The board
agreed that the new mission statement will attract and keep our
facility above the competitors while actually providing high
quality care and treatment to our customers. Once it was
decided we immediately changed the original statement and
received high praise from the patrons about the new mission
statement. This I can say was a huge success which started off
as a simple dream and now is a complete and destined reality
for our customers benefit.
Feasibility Plan for Hiring
Feasibility is always considered one of the hardest entities to
implement because everyone wants to acquire the best of the
best but may not be able to afford those attributes. That is
where the feasible part comes in which most nearly means to
work and strive within your means until your facility and
organization can obtain the high quality and quantity entities. I
have come up with a feasible plan for the hiring of nurses,
physicians and allied professionals. Since we have been blessed

5. with the opportunity to be sponsored by our neighboring
communities and global sponsors who believe in our mission
statement we can acquire these entities. The hiring process will
be extensive and managed directly so that we are effectively
screening, tasking and analyzing a potential nurse’s abilities
and quality of customer service. The nurse will be evaluated by
his or her prior experience and skill set in which we will also
contact their references and educational institute for a deeper
access to their personalities. Once chosen there will be a
probationary period that will enable us as an organization to
evaluate and assess the new hires abilities, compassion and
quality of customer service. The hiring physician’s process will
also be very extensive because nurses and physicians directly
affect our patient’s daily lives whether it’s with diagnostics,
surgery or physical therapy. Furthermore there will be the
hiring of healthcare professionals to ensure that we uphold our
innovative mission statement. There hiring process will also be
very extensive as these healthcare professionals directly interact
with our patients and customers and must possess high quality
attributes. As far as feasibility goes we do not have a certain
financial limit on whom and what we can afford but we are
conscious of our spending and our financial department
monitors that. When hiring these nurses, physicians and
healthcare professionals we will ensure that we hire the most
experienced and also the most compassioned medical
professional we can find. This will give our facility the edge
over our competitors because we have acquired the top nurses,
physicians and healthcare professionals in the country and are
all fully capable of providing quality care.
Use of Technology for Patient Services
Technology is the key to evolution in todays’ world and it will
continue to provide gateways of knowledge and success for
healthcare professionals and medical professionals to utilize.
“The pressure to be innovative, technologically advanced in
order to improve the quality of services has resulted in a
significant increase in spending whilst at the same time

6. governments are faced with budget constraints” (Guah, 2011
p.12) Improving technology for the patient services will only
prove as a reliable source of the known unknown information
that many patients and consumers will benefit from having this
access. The information in the past that was passed along from
physicians to nurses and later to the patient were substantial in
that era of time because of the limited technology that was
accessible. If there is no evolution of information technology
there would be more frequent untimely deaths and illnesses
because of the lack of knowing how a patients’ health is
progressing as they age. Lacking in information technology
proves to be a major problem as we look at hospitals access to
limited technology in the past to now in the 21st century where
highly advanced technology is present. (Pogzar 2012) The need
for information technology advances has never been more in
demand especially now that more and more people become well
aware and interested in their health and families health.
Honestly if there was no information technology advancement
within the world let alone the healthcare realm then there would
be higher spikes in illnesses. I also believe that the untimely
death toll will become much larger than normal because of that
very fact of lack of technology present. This technology is
utilized to perform screenings, tests and analyses of patients’
current health, and the patients’ health as they age and progress
in life. There is undoubtedly a high importance in the demand
and need for information technology to advance and progress
lite years faster than we as humans advance and progress to stay
ahead. This is to ensure that any probable epidemics or
scenarios that may play out can be accessed and solved before a
major outbreak or recurring scenario becomes present. These
are the reasons why I believe the use of advanced information
technology is highly needed and important.
Conclusion
In conclusion organizational management of a healthcare
facility is one of the most important entities that a facility can
acquire because it directly affects the customers. Also having

7. no sense of organization or management will eventually take a
toll on the potential success that a facility can have because of
the lagging organization and management. Customers, patients
and potential investors can sense when there is little or no
organization and this will turn those potential customers away
from that facility and cause outshopping to occur. It is highly
important and valuable to appeal to the most important entity an
organization can acquire which is the very customers and
patients it serves on a daily bases. Organization helps to
maintain important files and documents while also providing a
safety net in case something goes wrong as far as treatment is
concerned the well-organized facility will be able to pinpoint
this problem and immediately act on it. I believe this is true
because without customers or investors there is no need for a
hospital or organization to exist because there is no one to serve
or provide treatment. These are the reasons why I believe that
organization and management of a healthcare facility are the
most important qualities to possess.
References
Cruz, C. O., & Marques, R. C. (2013). Integrating Infrastructure
and Clinical Management in PPPs for Health Care. Journal Of
Management In Engineering, 29(4), 471-481.

8. doi:10.1061/(ASCE)ME.1943-5479.0000166
Guah, M. W. (2011). Healthcare Delivery Reform and New
Technologies : Organizational Initiatives. Hershey PA: IGI
Global.
Pozgar, G. D. (2012). Legal aspects of health care
administration. (11th ed.). Sudbury, MA: Jones & Bartlett
Learning.
LearnScape 1.0. (2013) Sudbury, MA: Jones & Bartlett
Learning.
HealthyPeople.gov. (2013). General format. Retrieved from
http://www.healthypeople.gov/2020/
Rural Healthy People 2010. (n.d.). Rural Healthy People 2010 -
Publications. Retrieved from
http://www.srph.tamhsc.edu/centers/rhp2010/publications.htm
Showalter, J. S. (2012). The law of healthcare administration
(6th ed.). Chicago: Health Administration
Press.
1
In the three-bus system shown below. Use Gauss-Seidel to
solve the load flow problem. Use MATLAB and limit the
number iterations to 50.