The deck from the first CRO meetup in Bucharest - funnel optimization
Prezentarea de la primul Conversion Rate Optimization Meetup Bucharest - 18 august 2015
5 maladii ale magazinelor de comert electronic - Valentin Radu Gpec 2019Valentin Radu
Ca si oamenii, companiile sufera.
Cateodata, in tacere, fara sa le vada nici chiar creatorii lor.
Dupa 13 ani de comert electronic, am identificat cateva dintre aceste boli.
Simptomele nu sunt tot una cu cauzele, iar preventia e mai buna decat vindecarea.
Cum sa valorifici Top 10 Trends in ecommerce - TeCOMM 30 Oct 2014Radu Vilceanu
Rezumat pentru 10 trenduri majore identificate in comertul electronic Romanesc, de catre Radu Vilceanu, CEO ContentSpeed, pe baza experientei obtinute prin implementarea magazinelor online precum: QuickMobile, DRESSBOX, ZorileStore, IL Passo, Chicco, Panasonic, Hotpoint sau Austral.
The deck from the first CRO meetup in Bucharest - funnel optimization
Prezentarea de la primul Conversion Rate Optimization Meetup Bucharest - 18 august 2015
5 maladii ale magazinelor de comert electronic - Valentin Radu Gpec 2019Valentin Radu
Ca si oamenii, companiile sufera.
Cateodata, in tacere, fara sa le vada nici chiar creatorii lor.
Dupa 13 ani de comert electronic, am identificat cateva dintre aceste boli.
Simptomele nu sunt tot una cu cauzele, iar preventia e mai buna decat vindecarea.
Cum sa valorifici Top 10 Trends in ecommerce - TeCOMM 30 Oct 2014Radu Vilceanu
Rezumat pentru 10 trenduri majore identificate in comertul electronic Romanesc, de catre Radu Vilceanu, CEO ContentSpeed, pe baza experientei obtinute prin implementarea magazinelor online precum: QuickMobile, DRESSBOX, ZorileStore, IL Passo, Chicco, Panasonic, Hotpoint sau Austral.
BrandedClick: Un instrument puternic pentru interactiunea cu consumatorii, cu scopul promovarii, al colectarii de informatii si al cresterii vanzarilor cu costuri de marketing optime.
Cum sa vinzi de 3x mai mult facand un singur lucruGomag
Afli cum sa folosesti sondajele pentru a primi raspunsuri reale, cu adevarat folositoare, direct de la clienti
Descoperi instrumentele pe care le vei utiliza apoi pentru a recupera banii investiti in trafic
Primesti sfaturi, idei, exemple de bune practici si studii de caz in folosirea chestionarelor si moduri de aplicare a raspunsurilor pentru o strategie mai buna de marketing si vanzare
Bonus: Primesti o fisa personalizata ce iti va simplifica treaba, pe care o poti utiliza imediat pentru a pune in aplicare informatiile descoperite la webinar.
Evenimentul se adreseaza atat antreprenorilor cu experienta in comertul online, care au deja una sau mai multe afaceri precum si celor incepatori, care tocmai si-au lansat un site. Pentru acestia, webinarul este astfel structurat incat sa descopere metodele de acces in mintea clientilor, pentru a formula abordari cat mai atragatoare.
Cum sa construiesti un model de Business CastigatorGomag
In momentul in care iti proiectezi propriul model de business, obtii si un plan de afaceri sustenabil, firma ta este mai organizata, gata sa iasa in intampinarea nevoilor clientilor si sa ii impresioneze, pentru a se transforma, in timp, intr-un brand.
Inscrie-te acum la Academia de eCommerce si asigura-te ca esti prezent la eveniment, deoarece ti-am pregatit un dosar bonus cu toate materialele de care ai nevoie pentru crearea modelului tau de business, pe care il primesc doar participantii.
Pentru ca fara un model de business puternic, sansele ca ideea ta de afacere sa reuseasca pe termen lung scad drastic. Iar daca vrei sa fii si tu un antreprenor inteligent, trebuie sa te asiguri ca faci toti pasii necesari pentru succesul afacerii tale.
Primul pas este tocmai crearea unui model de business propriu, pe baza caruia incepi intregul proces de constructie, lansare si crestere a firmei tale.
Seteaza funnel-uri si obiective pentru a-ti creste rata de conversie. Totul despre eCommerce Tracking - Claudiu Murariu, Web Marketing Specialist GECAD ePayment
Etravel conference prezentare Valentin Radu (Marketizator)Valentin Radu
Prezentarea sustinuta de Valentin Radu pe 15 octombrie 2014 la eTravel Conference:
> Cum sa ai mai multe coversii cu acelasi trafic
> Care sunt principalele canale de media
> Ce inseamna performance marketing
“Ce produce cu adevarat valoarea economica a unui produs – lipsa sau abundenta?“. In cazul afacerilor online, raspunsul se gaseste in ABUNDENTA, adica cu cat sunt mai multe noduri (utilizatori), cu atat afacerea are premisele mai bune. Daca socotim cea mai simpla derivata, aceea ca valoarea retelei este data de numarul de utilizatori la patrat atunci constatam o crestere exponentiala a valorii la cresterea numarului de utilizatori.
Growth for SaaS using conversion optimizationValentin Radu
Why and How to increase conversion rate for Software as a service companies - presentation made by Valentin Radu.
Webinar by GrowthMarketingConference, Business2Community & Omniconvert
BrandedClick: Un instrument puternic pentru interactiunea cu consumatorii, cu scopul promovarii, al colectarii de informatii si al cresterii vanzarilor cu costuri de marketing optime.
Cum sa vinzi de 3x mai mult facand un singur lucruGomag
Afli cum sa folosesti sondajele pentru a primi raspunsuri reale, cu adevarat folositoare, direct de la clienti
Descoperi instrumentele pe care le vei utiliza apoi pentru a recupera banii investiti in trafic
Primesti sfaturi, idei, exemple de bune practici si studii de caz in folosirea chestionarelor si moduri de aplicare a raspunsurilor pentru o strategie mai buna de marketing si vanzare
Bonus: Primesti o fisa personalizata ce iti va simplifica treaba, pe care o poti utiliza imediat pentru a pune in aplicare informatiile descoperite la webinar.
Evenimentul se adreseaza atat antreprenorilor cu experienta in comertul online, care au deja una sau mai multe afaceri precum si celor incepatori, care tocmai si-au lansat un site. Pentru acestia, webinarul este astfel structurat incat sa descopere metodele de acces in mintea clientilor, pentru a formula abordari cat mai atragatoare.
Cum sa construiesti un model de Business CastigatorGomag
In momentul in care iti proiectezi propriul model de business, obtii si un plan de afaceri sustenabil, firma ta este mai organizata, gata sa iasa in intampinarea nevoilor clientilor si sa ii impresioneze, pentru a se transforma, in timp, intr-un brand.
Inscrie-te acum la Academia de eCommerce si asigura-te ca esti prezent la eveniment, deoarece ti-am pregatit un dosar bonus cu toate materialele de care ai nevoie pentru crearea modelului tau de business, pe care il primesc doar participantii.
Pentru ca fara un model de business puternic, sansele ca ideea ta de afacere sa reuseasca pe termen lung scad drastic. Iar daca vrei sa fii si tu un antreprenor inteligent, trebuie sa te asiguri ca faci toti pasii necesari pentru succesul afacerii tale.
Primul pas este tocmai crearea unui model de business propriu, pe baza caruia incepi intregul proces de constructie, lansare si crestere a firmei tale.
Seteaza funnel-uri si obiective pentru a-ti creste rata de conversie. Totul despre eCommerce Tracking - Claudiu Murariu, Web Marketing Specialist GECAD ePayment
Etravel conference prezentare Valentin Radu (Marketizator)Valentin Radu
Prezentarea sustinuta de Valentin Radu pe 15 octombrie 2014 la eTravel Conference:
> Cum sa ai mai multe coversii cu acelasi trafic
> Care sunt principalele canale de media
> Ce inseamna performance marketing
“Ce produce cu adevarat valoarea economica a unui produs – lipsa sau abundenta?“. In cazul afacerilor online, raspunsul se gaseste in ABUNDENTA, adica cu cat sunt mai multe noduri (utilizatori), cu atat afacerea are premisele mai bune. Daca socotim cea mai simpla derivata, aceea ca valoarea retelei este data de numarul de utilizatori la patrat atunci constatam o crestere exponentiala a valorii la cresterea numarului de utilizatori.
Growth for SaaS using conversion optimizationValentin Radu
Why and How to increase conversion rate for Software as a service companies - presentation made by Valentin Radu.
Webinar by GrowthMarketingConference, Business2Community & Omniconvert
How to Find Hidden Gems in Google Analytics to Convert More Valentin Radu
> Data-driven conversion rate optimization process
> Applying Pareto's law in GA segmentation
> How to find anomalies in Google Analytics
> Data-driven hypothesis for CRO
Marketizator: the 3 in 1 conversion suiteValentin Radu
Marketizator product presentation for ecommerce conversion rate optimization
Marketize your website in 3 easy steps:
Segmented Surveys
AB Testing
Real Time interactions.
Webinar Marketizator & PayU - Tot ce ai nevoie sa stii ca incepator in ale ra...Valentin Radu
Despre segmentare, metode de crestere a conversiei, despre AB testing si MVT, despre personalizare online si despre tot ce ai nevoie sa stii ca incepator in ale ratei de conversie
The good and the bad about exit-intent interactions for eCommerce websites #e...Valentin Radu
You've heard of it. Actually, you are overwhelmed, intrigued, tricked, annoyed by it. Exit-intent surveys & exit-intent popups are actually used by the big guys in the eCommerce field, and they make it somehow that are not annoying at all. In this presentation, I will disclose why it works, how it works and how much can you do with exit intent for eCommerce websites, including 8 real case studies from companies like Iberia, Avon, BFashion or Samsung.
The presentation was held by Valentin Radu, CEO at Omniconvert - awarded conversion rate optimization platform for International eCommerce Day Nov 2016
Search Engine Optimization e aproape o filosofie prin care contentul pe care îl creezi ajunge mai ușor la consumator. Ce secrete ascunde un SEO ninja? Află de la Alina Hasnaș, CEO Seolitte.com!
Ce am învăţat din greşelile mele în online marketingGECAD ePayment
Ce am invatat din greselile mele in online marketing: mereu sa alegi metodele care sunt masurabile si cu ROI pozitiv dar sa tii cont si de efectul asupra brandului si importanta diferentiatorului.
2011.02.19 Marius LAZARESCU - Cum sa castigi mai mult din afiliere prin campa...Lumea SEO PPC
Marius LĂZĂRESCU a susținut o prezentare pe tema "Cum să câștigi mai mult din afiliere prin campanii SEM" la Orange Concept Store București, în data de 19 februarie 2011. Detalii pe http://lumeaseoppc.ro/
Dupa ce ai pornit o campanie de Google AdWords un element important este monitorizarea unei campaniei pe care o desfasori. Trebuie sa intelegi foarte bine ce inseamna sa optimizezi o campanie, de ce si cand se face, care sunt actiunile de optimizare, precum si sa analizezi datele din AdWords si din Analytics. Nu este de neglijat nici partea de buget si strategia de bidding.
11 metode de crestere a vanzarilor Business to Business (B2B) folosind o solu...Allen Nedelcu
Cuprins: Managementul Oportunitatilor de Vanzare
Cum obtinem Controlul Fortei de Vanzari B2B?
Evaluarea Obiectiva a Reprezentantilor de Vanzari
Cum calculam automat costul de achizitie a clientilor
Avantajele integrarii ERP & CRM
Licentierea solutiei CRM
10 Lucruri esentiale despre performance marketing pe care nu ti le-a spus ni...Bogdan Aron
1. Performance marketingul capteaza cererea
2. Google AdWords nu mai e atat de simplu
3. Inceteaza sa tot inveti tool-uri
4. Invata programare
5. Marketingul afiliat nu e un canal de promovare
6. Gestionat corect, un program de afiliere iti va aduce intre 5 si 30% vanzari suplimentare
7. Probabil ca anul acesta va fi un afiliat care va obtine peste 100.000 de EUR din afiliere intr-o singura luna.
8. TV-ul e mai ieftin decat Youtube-ul.
9. Model attribution e util. E complicat insa de implementat si e utilizat de multe ori gresit.
10. E dificil sa masori online.
Conferinta Marketing B2B. Stabilitate in recesiune?Daniel Roșca
Sinteza Conferinta Marketing B2B, Exemplu pozitionare Blue Ocean Strategy in Romania. Optimizare performante Business la nivel Strategic, Tactic si Operational. Strategie Business 2013 » Anticipare » Diferentiere » Inovatie » Proces Marketing Strategic 2012 / 2015.
Prezentare Conferinta Marketing B2B, Athenee Palace Hilton, Bucuresti, 19.04.2012
How to increase CLV & decrease CAC - Valentin Radu Valentin Radu
No doubt about it: CLV is the north star metric of any retailer.
However, it is also one of the most misunderstood, neglected, and ignored KPI.
As we're collectively saying RIP to cookies, there are 3 jobs to be done by eCommerce leaders:
1. Nail acquisition:
Acquire the right customers at a decent CAC
2. Nail conversion:
Ethically convert customers by matching them with the right products, using the right narrative
3. Nail retention:
Onboard and nurture the right customers so that you make them come back and promote you
All of these 3 activities fall into a broader methodology, called Customer Value Optimization
Customer Experience in eCommerce: Net Promoter ScoreValentin Radu
There is one metric that gives you a lot of hints about how was your customers' experience with your store and that is NPS.
Learn more about Customer Experience and how to apply the NPS in any eCommerce store by signing up our Customer Value Optimization course https://academy.omniconvert.com/courses/cvo-course
Some of your products affect your business more than you think. Find out how to optimize your product assortment.
Learn more about product optimization and how to apply it in any eCommerce store by signing up to our Customer Value Optimization course https://academy.omniconvert.com/courses/cvo-course
Why Customer Lifetime Value matters in eCommerceValentin Radu
Where is eCommerce heading right now? It seems like the old formula of e-commerce growth is broken. Discover what are the metrics that already make a difference in eCommerce and will count in the future.
Expand your eCommerce horizons by joining our Customer Value Optimization course https://academy.omniconvert.com/courses/cvo-course
Do you want to segment customers by their purchase history and relevancy? Then, RFM segmentation is for you.
If you want to learn even more about the RFM segmentation, sign up for the Customer Value Optimization course https://academy.omniconvert.com/courses/cvo-course
E commerce strategy during covid 19 downturn - B2C Growth Summit by GMCValentin Radu
As the whole world is affected by uncertainty, there are still some learnings from the previous downturns.
What are these learnings and how we can apply them to craft a dynamic strategy that takes into account the psychographic segmentation and behavior insights?
How To Web Valentin Radu - Lessons Learned in Getting Our Ideal Customers & K...Valentin Radu
Ignaz Semmelweis & the germs theory: how we decreased our churn by 89% by focusing on what matters in a SaaS company.
From all targets, all markets to our ICP, this is our 3-years journey and 5 of the lessons learned along the way.
The king is dead! Long live the... God? Customer-centricity is becoming a must!Valentin Radu
He knows more about your products than you do. He connects instantly with all the other customers. If he’s not pleased, he can pretty much do anything to send a company into oblivion.
RIP, Thomas Cook.
Omnipotent, omniscient, omnipresent. The customer is not the king anymore. He is more like a God.
In this incredibly demanding, competitive and connected market, we need to understand our customers better than ever.
In this session, I am offering you the means to understand and please the eCommerce God.
You don’t need offerings.
You just need the right offers.
How customer experience will look in an ai driven era - innowaveValentin Radu
They have all the data. But companies keep on ignoring their customers. The companies that will be able to use AI to unify the data and adapt the treatment they offer to each individual, on all the channels, according to the customer expectation, will be the ones thriving and surviving.
RIP Thomas Cook.
Cognitive biases & machine learning in eCommerce OptimizationValentin Radu
The human brain has around 103 cognitive biases.
After a deep analysis of 41k A/B testing experiments made in the last 6 years, we have identified the most impactful 12 cognitive biases in eCommerce and we have built a product to address them through machine learning.
Meet Automated by Omniconvert:
https://www.omniconvert.com
Drive growth for SaaS through LinkedIn HTW 2018Valentin Radu
SaaS is not an easy game, as companies spend $1.18 to generate $1 in revenue.
In this presentation, I address the acquisition problem by comparing Linkedin Organic with Linkedin Outreach against other channels and disclosing the method to use this to generate growth for SaaS
Customer Journey Optimization - GpEC Summit 2018 PresentationValentin Radu
We're close to live in the experience economy.
But people are still forgetting that we buy emotions, not goods.
In this presentation, I've come up with great customer experience stories, the difference between a standard customer journey and a well-staged customer journey + a bonus regarding how to identify the true loving customers and how to deliver them a great customer journey.
What's being hidden in your Magento - MeetMagento Cluj 2018Valentin Radu
Time and time again, we discover that eCommerce growth is a question of retention, not of acquisition.
But still, 90% of the marketing efforts are towards acquisition, while new customers generate less than 10% of the total margin.
In this presentation that I've held at Meet Magento, I've focused my attention on the untapped opportunity of retention rate optimization, by using the RFM segmentation.
That helps eCommerce managers in 5 different ways:
1. Know your ideal customer profile
Why?
Because you segment them with RFM, you can understand the true lovers: survey them and ask their demographics, barriers and reasons to buy from your website
2. Better advertising costs
Why?
Because you understand who’s your ideal customer ans focus on acquiring more relevant customers with more relevant messages and products for them
3. Higher retention rate & customer lifetime value
Why?
Because you understand who to focus at, offer special prices & experiences to who matters and acquire more customers you actually want
4. More relevant products
Why?
Because you find the brands, products and categories that make your customers churn
5. Better customer service
Why?
Because you can understand who matters and provide priority support, better response rates or tailor-made return programmes
Humans are so irrational.
Yes we are.
But how irrational and how can we determine and use the cognitive biases as eCommerce marketers?
See in this presentation:
How to deliver sustainable growth for e commerce websites Digital OlympusValentin Radu
How to deliver sustainable growth for eCommerce websites:
1. Measure the right KPIs
2. Set strategic Objectives
3. Brainstorm and generate strategic initiatives
4. Prioritization
5. Experimentation
How & Why to Make Your Magento eCommerce Customer Centric Valentin Radu
In this talk held at Meet Magento, Valentin Radu, CEO at Omniconvert points out to the hidden leverage of eCommerce growth: retention rate & lifetime value optimization + how to become customer-centric by using RFM segmentation.
More on https://www.omniconvert.com
Best Practices in E-Commerce App SelectionValentin Radu
Choosing your E-Commerce platform and planning for your online business requires research and an in depth understanding of what is needed and how to manage the platform when over time. Your digital store needs to be future proof and convert on launch day.
Performance marketing prezentare webinar 26 februarie
1.
2. - Prima platforma integrata de optimizare a conversiilor
- AB testing, personalizare si sruvey-uri sub acelasi acoperis
- 29 de tipuri de segmente in engine-ul propriu
- tehnologie Amazon web services
- Prezenta dedicata in 5 tari (Germania, Polonia, Austria, Serbia, Bulgaria, Turcia, Romania)
- >1500 website-uri testeaza cu Marketizator
4. Daca crezi ca poti, sau crezi ca nu
poti, ai dreptate in ambele cazuri.
5. Valentin Radu
> 34 de ani
> Tata de 2, sot de 1 ;)
> Antreprenor din 2001, primul exit in 2004
> Co-fondator al rca-ieftin.ro (leader in asigurari online in .ro)
> fondator si CEO Marketizator (prima platforma de optimizare a ratei de conversie din
Romania)
6. 1. Ce inseamna performance marketing?
2. Metodologia pentru performance marketing
3. Puterea KPI-urilor
4. Funnel design
5. Platesti sau atragi?
6. Conversia
8. Obiectivele de business > Strategia de business
Strategia de business > Obiective de marketing
Obiectivele de marketing > Strategia de marketing
9. Performance marketing este ce nu este nemasurabil.
Performance marketing este ce nu este “awareness”
Performance marketing este “rezultate: vanzari, lead-uri etc”
10. Sfanta trinitate a marketing-ului de performanta
Conversii
Branding Trafic
11. Dar, pentru a atinge toate astea este nevoie de:
Inovatie
Diferentiere
Oameni
extraordinari
Instrumente
Metodologie
Research
15. Simptome ale celor care o aplica:
> Se ghideaza mai mult dupa nas decat dupa date
> Analizeaza pompieristic fiecare oferta de reclama venita de la cine stie ce site obscur
> Nu au un algoritm de estimare a ROI-ului
> Nu au un buget de marketing
> Nu se ghideaza dupa KPI-uri
> Intra in Google Analytics “de curiozitate”
> Nu au rapoarte saptamanale / lunare
> Mimeaza ce face concurenta (e pe emag, tre sa facem si noi!)
> Nu au un roadmap pentru dezvoltarile web pt marketing
> Fac brainstorming oricand le vine o idee, intrerupand orice proces deja existent
23. Aici obiectivul este ca
vizitatorii sa ...
intre pe pagina de produs
se aboneze la newsletter
adauge produse in cos
nu abandoneze cosul
revina si sa cumpere
spuna tuturor despre noi
24. Aici masuram
CTR catre search, categorie,
produs
Subscription rate
Add to cart rate
Abandonment rate
LTV, RPR, DBT
NPS
30. Same old story:
Nu ii credem pe vanzatori.
Ii credem pe colegi, prieteni, profesori, vecini, parinti.
Focuseaza-te pe puterea retelei.
Adica pe viralizare.
Din gura in gura always wins.
34. Ce poti face pentru a creste rata de conversie?
1. Atragere de trafic relevant - de preferat own media
2. Constructie de brand
3. Analiza cantitativa - segmentare
4. Analiza calitativa - voice of customer, buyer persona
5. Segmentare
6. AB testing
7. Personalizare
36. Profit mai mare cu 12 milioane $
…
dupa ce au facut AB testing pe formularul de comanda si au eliminat un singur camp
37. Venituri mai mari cu 42,68% pe un segment de trafic - dupa ce au folosit personalizarea prin
Marketizator pentru a recupera vizitatorii care intentionau sa iasa de pe site fara a cumpara.