Patient and public engagement in healthcare research is essential for a patient-centric approach for the delivery of quality of care. These slides are a sample from our Peer Interviewing Training Workshop.
This course was developed to assist Supervisors, Quality Staff or additional Leadership in delivering effective feedback sessions to staff. Deck also includes a list of do's and don'ts, as well as proven communication methods.
Some of the most important data we can receive from others consists of feedback related to our behaviour. Such feedback can provide learning opportunities for each of us if we use the reactions of others as a mirror for observing the consequences of our behaviour.
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
__________________________________
Be Open Minded
Listen to all content; suspend judgment about its value
Treat Feedback as Opportunity
This is your opportunity to understand your reviewer’s thinking process. Interrupt and you miss that opportunity to improve.
Clothe With Receptiveness
Adopt an attitude of 100% receptiveness, don’t ever begin to defend or justify your action.
Ask for Clarification. Always
Clarifications are to improve your understanding precisely, not to defend or negate the feedback.
Do not Debate
Whether or how you actually use the feedback is for you to decide later
Finally, Let Silence do the Heavy Lifting
Five signs that indicate silence is needed
Interrupting by talking over some one else
Formulating your response while some one is talking
Using a break in the conversation to create a distraction to change topics
Talking in circles
Monopolizing airtime
___________________
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Rajesh Soundararajan
@rajeshsound
The Insights For You feedback toolkit is here to help you understand the importance of feedback and to guide you in how to give and receive feedback at work.
This course was developed to assist Supervisors, Quality Staff or additional Leadership in delivering effective feedback sessions to staff. Deck also includes a list of do's and don'ts, as well as proven communication methods.
Some of the most important data we can receive from others consists of feedback related to our behaviour. Such feedback can provide learning opportunities for each of us if we use the reactions of others as a mirror for observing the consequences of our behaviour.
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
__________________________________
Be Open Minded
Listen to all content; suspend judgment about its value
Treat Feedback as Opportunity
This is your opportunity to understand your reviewer’s thinking process. Interrupt and you miss that opportunity to improve.
Clothe With Receptiveness
Adopt an attitude of 100% receptiveness, don’t ever begin to defend or justify your action.
Ask for Clarification. Always
Clarifications are to improve your understanding precisely, not to defend or negate the feedback.
Do not Debate
Whether or how you actually use the feedback is for you to decide later
Finally, Let Silence do the Heavy Lifting
Five signs that indicate silence is needed
Interrupting by talking over some one else
Formulating your response while some one is talking
Using a break in the conversation to create a distraction to change topics
Talking in circles
Monopolizing airtime
___________________
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Rajesh Soundararajan
@rajeshsound
The Insights For You feedback toolkit is here to help you understand the importance of feedback and to guide you in how to give and receive feedback at work.
All about listening Skills meaning types benefits how to do effective listening Skills,etc,like , informative and important
In order to be a good speaker be a good listener
Devlop your personality
Feedback mechanism, Types of Feedback, Positive Feedback, Developmental Feedback, Self Reflection and Self Preparation, Models of Giving Feedback, Effective Feedback, Sandwich Model, Boost Model, Aid Model, Process for Giving Feedback, How to Give Feedback
Six Things To Remember While Writing Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Ask yourself these questions…
Am I Being Specific?
State facts and give examples in support of the feedback being given
Am I Showing The Way To Grow And Develop This Person?
Your job as a reviewer is to develop and grow people. Pointing to short comings does not help the cause.
Can This Person Really Do Something About This?
Think before if this person can do something about this or if you can help changing this behavior? If answer is no, that particular feedback is best left unsaid.
Will This Add Value To This Person?
Focus the feedback on the value it will have for the receiver
Does This Represent Facts?
Write feedback promptly when the incident is fresh in your mind. Do not let other unrelated incidents influence your feedback. Good Managers maintain a small notepad, to jot down incidents when they occur.
Finally, Let Silence do the Heavy Lifting
Five signs that indicate silence is needed
Interrupting by talking over some one else
Formulating your response while some one is talking
Using a break in the conversation to create a distraction to change topics
Talking in circles
Monopolizing airtime
--------
Six Things To Remember While Writing Feedback(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Rajesh Soundararajan
@rajeshsound
Interview is a formal, structural and systematic interaction between the interviewer and the interviewee in which the Interviewer’s goal is to select a right candidate and the interviewee’s goal is to get a right job.
It is not only concerned with your subject knowledge. It is a test to assess your communicative skills—confidence—patience---adaptability—time management skills- positive attitude—total personality
All about listening Skills meaning types benefits how to do effective listening Skills,etc,like , informative and important
In order to be a good speaker be a good listener
Devlop your personality
Feedback mechanism, Types of Feedback, Positive Feedback, Developmental Feedback, Self Reflection and Self Preparation, Models of Giving Feedback, Effective Feedback, Sandwich Model, Boost Model, Aid Model, Process for Giving Feedback, How to Give Feedback
Six Things To Remember While Writing Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Ask yourself these questions…
Am I Being Specific?
State facts and give examples in support of the feedback being given
Am I Showing The Way To Grow And Develop This Person?
Your job as a reviewer is to develop and grow people. Pointing to short comings does not help the cause.
Can This Person Really Do Something About This?
Think before if this person can do something about this or if you can help changing this behavior? If answer is no, that particular feedback is best left unsaid.
Will This Add Value To This Person?
Focus the feedback on the value it will have for the receiver
Does This Represent Facts?
Write feedback promptly when the incident is fresh in your mind. Do not let other unrelated incidents influence your feedback. Good Managers maintain a small notepad, to jot down incidents when they occur.
Finally, Let Silence do the Heavy Lifting
Five signs that indicate silence is needed
Interrupting by talking over some one else
Formulating your response while some one is talking
Using a break in the conversation to create a distraction to change topics
Talking in circles
Monopolizing airtime
--------
Six Things To Remember While Writing Feedback(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Rajesh Soundararajan
@rajeshsound
Interview is a formal, structural and systematic interaction between the interviewer and the interviewee in which the Interviewer’s goal is to select a right candidate and the interviewee’s goal is to get a right job.
It is not only concerned with your subject knowledge. It is a test to assess your communicative skills—confidence—patience---adaptability—time management skills- positive attitude—total personality
Exhibit quiet confidence.
Organize your thoughts and apply your knowledge, skills and abilities.
Think globally! Relate “outside” experiences to demonstrate your qualifications.
“Interview” refers to a one-on-one conversation between an
interviewer and an interviewee
Importance of Interview
Objectives of Interview
Features of Interview
Forms of Interview
TYPES OF INTERVIEW
HOW TO PREPARE FOR AN INTERVIEW ???
DURING THE INTERVIEW
AFTER THE INTERVIEW
INTERVIEW DO’S AND DONT’S
Sample pages diabetes health profile e book development & applications 2018Keith Meadows
The Diabetes Health Profile (DHP) is a disease-specific instrument developed to capture prospectively the impact of living with diabetes has on the patient’s psychological and behavioural functioning (Meadows et al 1996; Meadows et al 2000).
Gamification for Better Survey Design and Higher ROI in Healthcare Research?Keith Meadows
Surveys are an important means of data collection in healthcare research, but conventional survey designs are often perceived as dull and unengaging, resulting in negative respondent behaviour.
How to get the most from your clinical outcome assessment (COA) measure - Tes...Keith Meadows
Establishing measurement properties e.g. construct validity of a clinical outcome assessment (COA) is a major requirement in its development process. QuesTReviewTM incorporating our proprietary QuestAnalyzerTM diagnostic test, benchmarks your mobile, tablet, desktop or paper COA against key parameters of questionnaire design good practice.
How you can get the best out of your next survey questionnaireKeith Meadows
QuesTReviewTM (incorporating our proprietary QuestAnalyzerTM diagnostic test) benchmarks the questionnaire against key parameters of good questionnaire design e.g. wording, sensitivity, appropriate response options etc. We use this information to create detailed feedback for the developer to provide an optimal version of the questionnaire prior to going into the field.
Turning numbers into data. workshop sample slidesKeith Meadows
Our workshop covers the fundamentals of using data visualisation for story telling based on 5 key lessons. The focus being how to effectively communicate data findings.
The workshop includes the makeover of examples collected from participants in advance to illustrate how these lessons can be applied.
How many patients does case series should have In comparison to case reports.pdfpubrica101
Pubrica’s team of researchers and writers create scientific and medical research articles, which may be important resources for authors and practitioners. Pubrica medical writers assist you in creating and revising the introduction by alerting the reader to gaps in the chosen study subject. Our professionals understand the order in which the hypothesis topic is followed by the broad subject, the issue, and the backdrop.
https://pubrica.com/academy/case-study-or-series/how-many-patients-does-case-series-should-have-in-comparison-to-case-reports/
Medical Technology Tackles New Health Care Demand - Research Report - March 2...pchutichetpong
M Capital Group (“MCG”) predicts that with, against, despite, and even without the global pandemic, the medical technology (MedTech) industry shows signs of continuous healthy growth, driven by smaller, faster, and cheaper devices, growing demand for home-based applications, technological innovation, strategic acquisitions, investments, and SPAC listings. MCG predicts that this should reflects itself in annual growth of over 6%, well beyond 2028.
According to Chris Mouchabhani, Managing Partner at M Capital Group, “Despite all economic scenarios that one may consider, beyond overall economic shocks, medical technology should remain one of the most promising and robust sectors over the short to medium term and well beyond 2028.”
There is a movement towards home-based care for the elderly, next generation scanning and MRI devices, wearable technology, artificial intelligence incorporation, and online connectivity. Experts also see a focus on predictive, preventive, personalized, participatory, and precision medicine, with rising levels of integration of home care and technological innovation.
The average cost of treatment has been rising across the board, creating additional financial burdens to governments, healthcare providers and insurance companies. According to MCG, cost-per-inpatient-stay in the United States alone rose on average annually by over 13% between 2014 to 2021, leading MedTech to focus research efforts on optimized medical equipment at lower price points, whilst emphasizing portability and ease of use. Namely, 46% of the 1,008 medical technology companies in the 2021 MedTech Innovator (“MTI”) database are focusing on prevention, wellness, detection, or diagnosis, signaling a clear push for preventive care to also tackle costs.
In addition, there has also been a lasting impact on consumer and medical demand for home care, supported by the pandemic. Lockdowns, closure of care facilities, and healthcare systems subjected to capacity pressure, accelerated demand away from traditional inpatient care. Now, outpatient care solutions are driving industry production, with nearly 70% of recent diagnostics start-up companies producing products in areas such as ambulatory clinics, at-home care, and self-administered diagnostics.
CHAPTER 1 SEMESTER V - ROLE OF PEADIATRIC NURSE.pdfSachin Sharma
Pediatric nurses play a vital role in the health and well-being of children. Their responsibilities are wide-ranging, and their objectives can be categorized into several key areas:
1. Direct Patient Care:
Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
This includes tasks like:
Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
3. Collaboration and Advocacy:
Objective: Collaborate effectively with doctors, social workers, therapists, and other healthcare professionals to ensure coordinated care for children.
Objective: Advocate for the rights and best interests of their patients, especially when children cannot speak for themselves.
This includes tasks like:
Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
4. Professional Development and Research:
Objective: Stay up-to-date on the latest advancements in pediatric healthcare through continuing education and research.
Objective: Contribute to improving the quality of care for children by participating in research initiatives.
This includes tasks like:
Attending workshops and conferences on pediatric nursing.
Participating in clinical trials related to child health.
Implementing evidence-based practices into their daily routines.
By fulfilling these objectives, pediatric nurses play a crucial role in ensuring the optimal health and well-being of children throughout all stages of their development.
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CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfSachin Sharma
This content provides an overview of preventive pediatrics. It defines preventive pediatrics as preventing disease and promoting children's physical, mental, and social well-being to achieve positive health. It discusses antenatal, postnatal, and social preventive pediatrics. It also covers various child health programs like immunization, breastfeeding, ICDS, and the roles of organizations like WHO, UNICEF, and nurses in preventive pediatrics.
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Telehealth Psychology Building Trust with Clients.pptxThe Harvest Clinic
Telehealth psychology is a digital approach that offers psychological services and mental health care to clients remotely, using technologies like video conferencing, phone calls, text messaging, and mobile apps for communication.
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
2. What makes a good survey
interviewer?
• Active BUT a neutral listener. E.g. avoid “ I totally
understand…”
• Is friendly, BUT neutral in attitude and behaviour
• Unexceptional in appearance
• An observer of non-verbal behaviour
• Is neutral in response to respondent’s answer
• Does not discuss their own experience, showing
surprise
Copyright DHP Research & Consultancy
2015
3. Gaining cooperation
• Be positive and optimistic. An air of apology or defeat can
sometimes trigger a refusal. Do not invite refusals.
• Be friendly, confident, and positive manner, assertive but,
not aggressive, will usually yield positive effects.
• Listen carefully to the respondents comments, and try to
determine the basis for his or her concerns or objections.
Then, target your responses to those concerns or
objections.
• Listening is one of the most important skills of successful
Field Interviewers.
Copyright DHP Research & Consultancy
2015
4. Establishing Rapport
• Rapport is one of the most important tools of any
Field Interviewer.
• As a Field Interviewer, your first responsibility is
to establish rapport with the respondent.
• You establish rapport by being?
– sensitive to his or her situation. Rapport begins as you
introduce yourself and the survey and continues
throughout the interviewing process.
Copyright DHP Research & Consultancy
2015
5. The one fundamental rule that applies
to all questions and
questionnaires is that interviewers
must not vary the wording or order
of questions except as permitted by the
instructions.
Copyright DHP Research & Consultancy
2015
6. Dealing with respondent’s
misunderstanding of the question
Copyright DHP Research & Consultancy
2015
STEP 1: Simply repeat the question
exactly as it is written and do not
offer any explanations beyond what
is provided in the questionnaire.
“What do you mean
by health care
provider?”
“I’m still not sure
what you mean by
health care
provider?”
“Whatever ‘health care
provider’ means to you.”
STEP 2
7. Closing the interview
• Under no circumstances should the interview finish on a negative or
distressed note
• A well designed survey should not close with a demanding or
distressing question
• The interviewer should undertake a quick review to see all
questions have been answered
• Respondents should be asked whether they have any questions
• A thank you and an assurance their cooperation has been
worthwhile
Copyright DHP Research & Consultancy
2015