The document discusses Paytm Mall's payment cycle and how sellers can track their commission payments. It provides details on when payments are processed and transferred, how to check payment status and download reports. These include settlement reports to view expected payouts by date, order-wise reports for order-level details, and how to check commission structures and invoices. Sellers can also download GST reports to file their GST returns.
The document discusses Paytm Mall's payment cycle and how sellers can track their commission payments. It provides details on when payments are processed and transferred, how to check payment status and download reports. These include settlement reports to view payment amounts and dates, as well as sales reports to see order details. The document also explains how sellers can view and approve commission updates, check commission structures, and download commission invoices and GST reports.
1. Payments are transferred after order delivery except on bank holidays or outside banking hours. You can check payments in the settlement or order-wise reports on the seller panel.
2. If payment is not received, it may be due to a bank holiday, recent change to bank details, or an issue with the ticket to update details. You can modify bank details and check the ticket status on the seller panel.
3. The actual payment amount can differ from expected payout due to returns, high logistics charges due to incorrect packaging, or penalties. Reach out to support for any discrepancies.
The document discusses how a seller's payout on Paytm Mall is calculated. The selling price has deductions for marketplace commission, payment gateway fees, logistics charges, fixed closing fees, deal setup fees, penalties if applicable, and TDS. It provides examples of calculating logistics charges based on product weight and shipping type. The document also defines key terms like SLA, types of fraud, and tips to avoid penalties.
This document provides information and instructions for downloading and using a GST report from the seller panel. It discusses what a GST report is and how it can help with filing GST returns. It explains how to download the report, how to differentiate between B2B and B2C orders using the customer GSTIN column, and how to obtain a GST filing proof by accessing the GST government website and following the outlined steps. The document aims to help sellers easily file their GST returns and reduce errors by utilizing the GST report available on their seller panel.
The document discusses Paytm Mall's payment lifecycle and commission approval process. It provides details about when payments are transferred, how to check payment status and payouts, and how to approve updated commissions. The key points are:
1) Payments are transferred daily after order delivery except holidays and processed during banking hours.
2) Sellers can check order-wise payout details and settlement reports to view payment status.
3) Paytm Mall may update commissions and sellers must approve the changes by downloading, reviewing, and approving or rejecting the updated details.
This document discusses the Tax Deducted at Source (TDS) reimbursement process for Paytm Mall merchants. It defines what TDS is and provides details on the required documents, processing timelines, and applicable TDS rates. It then outlines the steps a merchant needs to take to raise a ticket for TDS reimbursement, which includes downloading a format, filling it with invoice and certificate details, uploading the required documents, and submitting the ticket for processing within 25 working days.
The document discusses various aspects of the payment lifecycle for sellers on an e-commerce platform. It explains when payments are transferred, typically within 10-12 days of order delivery. It provides steps to check payments via settlement reports and order-wise reports. These reports show payment status, deductions for commissions, taxes, penalties etc. The document also addresses reasons for delays in payment or differences from expected amounts, such as bank holidays, account changes, returns, logistics costs and penalties. Sellers can update bank details by submitting a ticket with required information via the seller panel.
The document discusses the settlements-wise payout report, which contains details of payouts credited to a seller's account. It contains 7 sub-reports that provide order-level details, payment details, adjustments, taxes, and more. The report helps sellers understand deductions from their account, reconcile payments, and check order details. It also explains how to download the report and understand the various attributes in each sub-report sheet, such as order details, shipping charges, taxes, commissions and adjustments.
The document discusses Paytm Mall's payment cycle and how sellers can track their commission payments. It provides details on when payments are processed and transferred, how to check payment status and download reports. These include settlement reports to view payment amounts and dates, as well as sales reports to see order details. The document also explains how sellers can view and approve commission updates, check commission structures, and download commission invoices and GST reports.
1. Payments are transferred after order delivery except on bank holidays or outside banking hours. You can check payments in the settlement or order-wise reports on the seller panel.
2. If payment is not received, it may be due to a bank holiday, recent change to bank details, or an issue with the ticket to update details. You can modify bank details and check the ticket status on the seller panel.
3. The actual payment amount can differ from expected payout due to returns, high logistics charges due to incorrect packaging, or penalties. Reach out to support for any discrepancies.
The document discusses how a seller's payout on Paytm Mall is calculated. The selling price has deductions for marketplace commission, payment gateway fees, logistics charges, fixed closing fees, deal setup fees, penalties if applicable, and TDS. It provides examples of calculating logistics charges based on product weight and shipping type. The document also defines key terms like SLA, types of fraud, and tips to avoid penalties.
This document provides information and instructions for downloading and using a GST report from the seller panel. It discusses what a GST report is and how it can help with filing GST returns. It explains how to download the report, how to differentiate between B2B and B2C orders using the customer GSTIN column, and how to obtain a GST filing proof by accessing the GST government website and following the outlined steps. The document aims to help sellers easily file their GST returns and reduce errors by utilizing the GST report available on their seller panel.
The document discusses Paytm Mall's payment lifecycle and commission approval process. It provides details about when payments are transferred, how to check payment status and payouts, and how to approve updated commissions. The key points are:
1) Payments are transferred daily after order delivery except holidays and processed during banking hours.
2) Sellers can check order-wise payout details and settlement reports to view payment status.
3) Paytm Mall may update commissions and sellers must approve the changes by downloading, reviewing, and approving or rejecting the updated details.
This document discusses the Tax Deducted at Source (TDS) reimbursement process for Paytm Mall merchants. It defines what TDS is and provides details on the required documents, processing timelines, and applicable TDS rates. It then outlines the steps a merchant needs to take to raise a ticket for TDS reimbursement, which includes downloading a format, filling it with invoice and certificate details, uploading the required documents, and submitting the ticket for processing within 25 working days.
The document discusses various aspects of the payment lifecycle for sellers on an e-commerce platform. It explains when payments are transferred, typically within 10-12 days of order delivery. It provides steps to check payments via settlement reports and order-wise reports. These reports show payment status, deductions for commissions, taxes, penalties etc. The document also addresses reasons for delays in payment or differences from expected amounts, such as bank holidays, account changes, returns, logistics costs and penalties. Sellers can update bank details by submitting a ticket with required information via the seller panel.
The document discusses the settlements-wise payout report, which contains details of payouts credited to a seller's account. It contains 7 sub-reports that provide order-level details, payment details, adjustments, taxes, and more. The report helps sellers understand deductions from their account, reconcile payments, and check order details. It also explains how to download the report and understand the various attributes in each sub-report sheet, such as order details, shipping charges, taxes, commissions and adjustments.
The document discusses how a seller's payout on Paytm Mall is calculated. Various deductions like marketplace commission, payment gateway fees, logistics charges, closing fees, penalties, TCS, and TDS are subtracted from the selling price to determine the final payout amount. It also provides examples of how logistics charges are calculated based on shipment weight and details on service level agreements, breach penalties, and ways for sellers to avoid penalties.
This document discusses Paytm Mall's payment lifecycle and provides information on when payments are transferred, how payouts are calculated, and how sellers can check payment details, download sales reports, commission invoices, and GST reports. It also covers the TDS reimbursement process, noting the required documents, processing time, applicable TDS rates, and points to ensure the TDS amount matches Paytm Mall's records for reimbursement.
The document discusses Paytm Mall's payment lifecycle and provides guidance on checking payment details, downloading reports, and claiming TDS reimbursement. Key details include:
- Payments are transferred daily after order delivery and initiated the following day. Payout is calculated as Selling Price - (Commission + TCS).
- Settlement and order-wise reports in the Payments tab allow viewing payment transactions and expected payouts.
- Sales, commission invoices, and GST reports can be downloaded for a selected date range.
- TDS reimbursement requires Form 16A and commission invoice. Claims are processed within 15 days if details are correct.
The document discusses Paytm Mall's payment lifecycle and processes, including when payments are transferred, how payouts are calculated, and how sellers can check payment details, download reports, and process tax reimbursements. Key details covered include payment being initiated the day after delivery, final payout being calculated as selling price minus commissions and taxes, and sellers being able to view settlement-wise or order-wise payment reports and download them in excel format for record keeping. The document also outlines the tax deducted at source (TDS) reimbursement process for sellers.
This document provides information about the payment lifecycle for sellers on Paytm Mall, including when payments are transferred, how payouts are calculated, and how to check payment details. Key points covered include how to download sales reports, commission invoices, and GST reports. It also explains the TDS reimbursement process and important points to remember regarding TDS filing and reimbursement claims.
This document provides information about the payment lifecycle on Paytm Mall, including when payments are transferred, how payouts are calculated, and how sellers can check payment details, download reports, and access the TDS reimbursement process. Key details covered include that payments are transferred daily after order delivery, payouts are calculated as the selling price minus commissions and taxes, and payment and sales reports can be downloaded in the seller panel to view order-level payment information.
This document provides information about the payment lifecycle on Paytm Mall, including when payments are transferred, how payouts are calculated, and how to check payment details. Specifically, it discusses that payments are initiated after order delivery, payouts are calculated as selling price minus commissions and taxes, and payment details can be viewed in settlement reports and order-wise reports downloaded from the payments tab. It also covers downloading sales reports, commission invoices, GST reports, and the TDS reimbursement process.
The document discusses Paytm Mall's payment lifecycle including when payments are transferred, how to check commission approval status, and how to view payout details. Payments are typically transferred the day after an order is delivered. Sellers can view commission approval status and download settlement and order-wise payout reports that provide payment details like total amount settled and order-level deductions. Sellers can also raise queries about any payment issues.
This document discusses commission invoices provided by Paytm Mall to sellers. It explains that commission invoices are issued monthly and include details of all fees deducted from orders in that month. The invoice is available in PDF and CSV formats, with the PDF providing summarized fee amounts and the CSV including order-level details. It outlines how sellers can download the invoices and describes the various data fields included in the commission invoice CSV file to help sellers understand the fees deducted for each order.
This document discusses commission updates on the Paytm Mall platform. It provides steps for sellers to approve updated commissions, check the commission approval status, and view the current commission structure. Reasons for commission updates include promotional campaigns, policy changes, or adding new product categories. To approve an update, sellers click the "Approve" tab and can optionally reject updates by providing a reason in the "Reject" tab. Sellers can check the approval status and view category-level commission structures by downloading CSV files in the "Commission & Approval" and "Payments" tabs.
In this module we will discuss:
How is your payout calculated?
How can you check your commission details?
What are the different modes of logistics?
How can you measure the weight of the packed product?
What are the logistics charges at Paytm?
What are the different types of fraud?
What is a service level agreement (SLA)?
How to avoid penalties?
How is payout calculated?
How can you check your expected payout on the Paytm seller panel?
The document discusses the payment lifecycle for sellers on the marketplace. It covers topics like when payments are transferred after order delivery, how sellers can check their payments through settlement and order-wise reports, reasons for delays in receiving payments, and how to change bank details on the seller panel. The document also provides overviews of the different reports available to sellers to view payment details and check ticket statuses.
The document discusses the payment lifecycle on the seller panel, including when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to change bank details. Payments are transferred daily after order delivery. Sellers can check payments via settlement reports that provide order details and payment amounts. Delays may occur due to bank holidays or recent bank detail changes. Sellers can modify their bank details by submitting a ticket with required information through the seller panel.
The document discusses the payment lifecycle on an e-commerce platform, including when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to update bank details. Payments are initiated within 1 day of order delivery. Sellers can check payments and download reports via the seller panel. Delays may occur due to bank holidays or recent bank detail changes. Tickets can be used to inquire about discrepancies or update bank information.
The document discusses the payment lifecycle for sellers on the platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to update bank details. Key details include that payments are processed daily except holidays, payments are reflected within 7-10 days of order delivery, sellers can check payments and download reports from the payments tab, and bank details can be updated via the seller panel.
The document discusses the payment lifecycle on an e-commerce platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to update bank details. Payments are initiated within 1 day of order delivery. Sellers can view settlement reports and download order-level payment details. Delays may occur due to bank holidays or recent bank detail changes. Returns or high logistics charges can result in adjusted payout amounts.
The document discusses the payment lifecycle for sellers on the platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in payments, and how to update bank details. Key details include:
1. Payments are transferred daily except on bank holidays, and the payout process begins after an order is delivered.
2. Sellers can check payments in settlement reports or order-wise reports, which provide payment date, order details, deductions, and bank account information.
3. Delays can occur due to bank holidays or changes to bank details. Payments are typically received within 10-12 days of delivery.
4. Sellers can update their bank
Manage your working hours and weekly holiday - B2Cpaytmslides1
This document discusses how to manage working hours, weekly holidays, and scheduled holidays for warehouses on the Paytm Mall seller panel. Sellers can log into their panel, select a warehouse, and edit the working hours, weekly holiday, or apply for scheduled holidays by following the steps outlined. Changes to working hours or weekly holidays will apply to new orders the next day, while sellers must give at least 7 days notice for scheduled holidays and changes to those must be made 3 days in advance.
In this module we will discuss:
What are various fee & commission charged by Paytm?
How can you download your agreement?
What are the different modes of logistic?
How can you measure weight of the packed product?
What are the logistics charges at Paytm?
How can you calculate logistics charge?
1. The payment is transferred everyday except bank holidays and is processed within 10-12 working days of order delivery.
2. Sellers can check payments via settlement reports that provide order details, payment amounts, and bank account information.
3. Payments may be delayed due to bank holidays, recent changes to bank details, or deductions for returns, logistics penalties, or other adjustments. Sellers should update bank details via their seller panel if needed.
This document discusses Paytm Mall's payment lifecycle and provides instructions on how sellers can check their payment details. It covers when payments are transferred (once an order is delivered), how payouts are calculated (final payout is selling price minus commissions and taxes), and how to approve updated commissions or check payment details. Sellers can check payments by downloading settlement reports or viewing order-wise details for a given date range and check order status and payment breakdown.
Wholesale - How and when a seller receives the paymentpaytmslides1
This document discusses various aspects of the payment lifecycle for sellers on an e-commerce platform. It covers when payments are transferred, how sellers can check their payments through settlement reports and order-wise reports, and addresses common questions about payment status. The document provides steps to view payment details and download reports in different formats.
The document discusses how a seller's payout on Paytm Mall is calculated. Various deductions like marketplace commission, payment gateway fees, logistics charges, closing fees, penalties, TCS, and TDS are subtracted from the selling price to determine the final payout amount. It also provides examples of how logistics charges are calculated based on shipment weight and details on service level agreements, breach penalties, and ways for sellers to avoid penalties.
This document discusses Paytm Mall's payment lifecycle and provides information on when payments are transferred, how payouts are calculated, and how sellers can check payment details, download sales reports, commission invoices, and GST reports. It also covers the TDS reimbursement process, noting the required documents, processing time, applicable TDS rates, and points to ensure the TDS amount matches Paytm Mall's records for reimbursement.
The document discusses Paytm Mall's payment lifecycle and provides guidance on checking payment details, downloading reports, and claiming TDS reimbursement. Key details include:
- Payments are transferred daily after order delivery and initiated the following day. Payout is calculated as Selling Price - (Commission + TCS).
- Settlement and order-wise reports in the Payments tab allow viewing payment transactions and expected payouts.
- Sales, commission invoices, and GST reports can be downloaded for a selected date range.
- TDS reimbursement requires Form 16A and commission invoice. Claims are processed within 15 days if details are correct.
The document discusses Paytm Mall's payment lifecycle and processes, including when payments are transferred, how payouts are calculated, and how sellers can check payment details, download reports, and process tax reimbursements. Key details covered include payment being initiated the day after delivery, final payout being calculated as selling price minus commissions and taxes, and sellers being able to view settlement-wise or order-wise payment reports and download them in excel format for record keeping. The document also outlines the tax deducted at source (TDS) reimbursement process for sellers.
This document provides information about the payment lifecycle for sellers on Paytm Mall, including when payments are transferred, how payouts are calculated, and how to check payment details. Key points covered include how to download sales reports, commission invoices, and GST reports. It also explains the TDS reimbursement process and important points to remember regarding TDS filing and reimbursement claims.
This document provides information about the payment lifecycle on Paytm Mall, including when payments are transferred, how payouts are calculated, and how sellers can check payment details, download reports, and access the TDS reimbursement process. Key details covered include that payments are transferred daily after order delivery, payouts are calculated as the selling price minus commissions and taxes, and payment and sales reports can be downloaded in the seller panel to view order-level payment information.
This document provides information about the payment lifecycle on Paytm Mall, including when payments are transferred, how payouts are calculated, and how to check payment details. Specifically, it discusses that payments are initiated after order delivery, payouts are calculated as selling price minus commissions and taxes, and payment details can be viewed in settlement reports and order-wise reports downloaded from the payments tab. It also covers downloading sales reports, commission invoices, GST reports, and the TDS reimbursement process.
The document discusses Paytm Mall's payment lifecycle including when payments are transferred, how to check commission approval status, and how to view payout details. Payments are typically transferred the day after an order is delivered. Sellers can view commission approval status and download settlement and order-wise payout reports that provide payment details like total amount settled and order-level deductions. Sellers can also raise queries about any payment issues.
This document discusses commission invoices provided by Paytm Mall to sellers. It explains that commission invoices are issued monthly and include details of all fees deducted from orders in that month. The invoice is available in PDF and CSV formats, with the PDF providing summarized fee amounts and the CSV including order-level details. It outlines how sellers can download the invoices and describes the various data fields included in the commission invoice CSV file to help sellers understand the fees deducted for each order.
This document discusses commission updates on the Paytm Mall platform. It provides steps for sellers to approve updated commissions, check the commission approval status, and view the current commission structure. Reasons for commission updates include promotional campaigns, policy changes, or adding new product categories. To approve an update, sellers click the "Approve" tab and can optionally reject updates by providing a reason in the "Reject" tab. Sellers can check the approval status and view category-level commission structures by downloading CSV files in the "Commission & Approval" and "Payments" tabs.
In this module we will discuss:
How is your payout calculated?
How can you check your commission details?
What are the different modes of logistics?
How can you measure the weight of the packed product?
What are the logistics charges at Paytm?
What are the different types of fraud?
What is a service level agreement (SLA)?
How to avoid penalties?
How is payout calculated?
How can you check your expected payout on the Paytm seller panel?
The document discusses the payment lifecycle for sellers on the marketplace. It covers topics like when payments are transferred after order delivery, how sellers can check their payments through settlement and order-wise reports, reasons for delays in receiving payments, and how to change bank details on the seller panel. The document also provides overviews of the different reports available to sellers to view payment details and check ticket statuses.
The document discusses the payment lifecycle on the seller panel, including when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to change bank details. Payments are transferred daily after order delivery. Sellers can check payments via settlement reports that provide order details and payment amounts. Delays may occur due to bank holidays or recent bank detail changes. Sellers can modify their bank details by submitting a ticket with required information through the seller panel.
The document discusses the payment lifecycle on an e-commerce platform, including when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to update bank details. Payments are initiated within 1 day of order delivery. Sellers can check payments and download reports via the seller panel. Delays may occur due to bank holidays or recent bank detail changes. Tickets can be used to inquire about discrepancies or update bank information.
The document discusses the payment lifecycle for sellers on the platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to update bank details. Key details include that payments are processed daily except holidays, payments are reflected within 7-10 days of order delivery, sellers can check payments and download reports from the payments tab, and bank details can be updated via the seller panel.
The document discusses the payment lifecycle on an e-commerce platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to update bank details. Payments are initiated within 1 day of order delivery. Sellers can view settlement reports and download order-level payment details. Delays may occur due to bank holidays or recent bank detail changes. Returns or high logistics charges can result in adjusted payout amounts.
The document discusses the payment lifecycle for sellers on the platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in payments, and how to update bank details. Key details include:
1. Payments are transferred daily except on bank holidays, and the payout process begins after an order is delivered.
2. Sellers can check payments in settlement reports or order-wise reports, which provide payment date, order details, deductions, and bank account information.
3. Delays can occur due to bank holidays or changes to bank details. Payments are typically received within 10-12 days of delivery.
4. Sellers can update their bank
Manage your working hours and weekly holiday - B2Cpaytmslides1
This document discusses how to manage working hours, weekly holidays, and scheduled holidays for warehouses on the Paytm Mall seller panel. Sellers can log into their panel, select a warehouse, and edit the working hours, weekly holiday, or apply for scheduled holidays by following the steps outlined. Changes to working hours or weekly holidays will apply to new orders the next day, while sellers must give at least 7 days notice for scheduled holidays and changes to those must be made 3 days in advance.
In this module we will discuss:
What are various fee & commission charged by Paytm?
How can you download your agreement?
What are the different modes of logistic?
How can you measure weight of the packed product?
What are the logistics charges at Paytm?
How can you calculate logistics charge?
1. The payment is transferred everyday except bank holidays and is processed within 10-12 working days of order delivery.
2. Sellers can check payments via settlement reports that provide order details, payment amounts, and bank account information.
3. Payments may be delayed due to bank holidays, recent changes to bank details, or deductions for returns, logistics penalties, or other adjustments. Sellers should update bank details via their seller panel if needed.
This document discusses Paytm Mall's payment lifecycle and provides instructions on how sellers can check their payment details. It covers when payments are transferred (once an order is delivered), how payouts are calculated (final payout is selling price minus commissions and taxes), and how to approve updated commissions or check payment details. Sellers can check payments by downloading settlement reports or viewing order-wise details for a given date range and check order status and payment breakdown.
Wholesale - How and when a seller receives the paymentpaytmslides1
This document discusses various aspects of the payment lifecycle for sellers on an e-commerce platform. It covers when payments are transferred, how sellers can check their payments through settlement reports and order-wise reports, and addresses common questions about payment status. The document provides steps to view payment details and download reports in different formats.
The document discusses Paytm Mall's payment lifecycle and processes, including when payments are transferred, how payouts are calculated, and how sellers can check payment details, download reports, and process tax reimbursements. Key details include that payments are transferred daily except holidays and initiated after order delivery, payouts are sales price minus commissions and taxes, and sellers can check payments and download reports by settlement date or order in the payments section of their seller panel. It also outlines the tax deducted at source (TDS) reimbursement process.
The document discusses various aspects of the payment lifecycle for sellers on an e-commerce marketplace. It covers when payments are transferred, how sellers can check their payments through settlement and order-wise reports, and reasons why payments may not be received or differ from expected amounts. Sellers can view order details, deductions, and bank account information in reports and resolve any issues regarding commissions or logistics charges within 3 months.
How and when a seller receives the payment - WholesalePaytm
The document discusses various aspects of the payment lifecycle for sellers on the platform. It covers topics like when payments are transferred, how sellers can check their payments through settlement reports and order-wise reports, reasons why payments may be delayed, and how sellers can change their bank details. It also addresses why a seller may receive a different payment amount than expected, such as due to returns, logistics charges, or penalties.
The document discusses the payment lifecycle for sellers on the platform including when payments are transferred after order delivery, how sellers can check their payments through settlement reports and order-wise reports, reasons why a seller may not have received a payment yet, and how to update bank details through the seller panel. It also covers how to check ticket histories and potential reasons a seller may receive a different payment than expected such as returns, logistics charges, or penalties.
The document discusses various aspects of the payment lifecycle for sellers on the platform including: when payments are transferred after order delivery, how sellers can check their payments through settlement and order-wise reports, reasons why a seller may not receive an expected payment or receive a different payment amount than expected including delays, returns, logistics charges, packaging deductions or penalties, and how sellers can update their bank details through their account on the seller panel.
The document discusses the payment lifecycle for sellers on the platform. It covers topics like when payments are transferred, how sellers can check their payments, reasons for delays in payments or differences from expected amounts. Key details include that payments are processed daily except holidays and are credited within 7-10 days of delivery. Sellers can check order-wise or settlement-wise payment reports and download statements. Reasons for differences may include returns, logistics costs, packaging deductions or penalties. Sellers can update bank details or raise tickets for payment issues.
In this module we will discuss :
When is the payment transferred?
What is Paytm Mall commission update?
How to approve updated Paytm Mall commission?
How to check the Paytm Mall commission approval status?
How can you check your payout?
The document discusses various aspects of the payment lifecycle for sellers, including when payments are transferred, how sellers can check their payments, reasons for delays in receiving payments, and how to change bank details. It provides details on payment timelines, accessing settlement and order-wise payment reports, downloading payment details, raising queries about payments, and factors that could result in payments different than expected such as returns, logistics charges, packaging deductions, and penalties.
How seller payout is calculated - Wholesalepaytmslides1
The document discusses how a seller's payout on Paytm Mall is calculated. The final payout is made after deducting various commissions and fees from the selling price, including marketplace commission, payment gateway fee, logistics charges, taxes, and penalties if applicable. It provides examples to illustrate how the deductions are made and the final payout amount is calculated. It also discusses where sellers can check commission details and agreement history, as well as policies around logistics charges, product weight measurement, fraud prevention, service level agreements, and how to avoid penalties.
How seller payout is calculated - Wholesalepaytmslides3
Your final payout after various commission and fee deductions from the selling price is calculated as follows:
1. Deductions include marketplace commission, payment gateway fee, logistics charges, taxes, and penalties if any.
2. You can check commission details by downloading your agreement history from your seller panel.
3. Commission is broken down into marketplace commission, payment gateway fee, and logistics charges. If their sum exceeds the commission value, marketplace commission is adjusted positively.
In this module we will discuss :
When is the payment transferred?
What is Paytm Mall commission update?
How to approve updated Paytm Mall commission?
How to check the Paytm Mall commission approval status?
How can you check your payout?
The document discusses various topics related to the payment lifecycle for sellers on the platform. It covers when payments are transferred, how payouts are calculated, the different types of fraud, and how sellers can check their payments. It provides details on how to view settlement-wise and order-wise payment reports, reasons for delays in receiving payments, updating bank details, checking ticket histories, and why a seller may receive a different payment than expected.
The document discusses the payment lifecycle for sellers on the platform. It covers when payments are transferred after order delivery, how sellers can check their payments via settlement reports and order-wise details, potential reasons for delays in receiving payments like bank holidays, and how to update bank details or check ticket status through the seller panel.
In this module we will discuss :
When is the payment transferred?
What is Paytm Mall commission update?
How to approve updated Paytm Mall commission?
How to check the Paytm Mall commission approval status?
How can you check your payout?
Payments cycle of Paytm Mall Shop in English Paytm
In this module we will discuss :
When is the payment transferred?
What is Paytm Mall commission update?
How to approve updated Paytm Mall commission?
How to check the Paytm Mall commission approval status?
How can you check your payout?
The document discusses the payment lifecycle for sellers on a marketplace. It covers when payments are transferred after order delivery, how sellers can check their payments through settlement reports and order-wise reports downloaded from the seller panel, and potential reasons why a seller may not have received an expected payment such as bank holidays or a change in bank details. The document also provides instructions on how sellers can update their bank details via the seller panel.
The document discusses the payment lifecycle for sellers on a marketplace. It covers when payments are transferred after order delivery, how sellers can check their payments through settlement reports and order-wise reports downloaded from the seller panel, and potential reasons why a seller may not have received an expected payment such as bank holidays or a change in bank details. The document also provides instructions on how sellers can update their bank details via the seller panel.
The document discusses the payment lifecycle for sellers on a marketplace, including when payments are transferred after order delivery, how sellers can check their payments through settlement reports and order-wise reports downloaded from the seller panel, and reasons why a seller may not have received an expected payment such as bank holidays or a change in bank details. Sellers can update their bank details and check ticket statuses via the seller panel as well.
This document discusses the order processing steps for automobiles. It outlines the order lifecycle from when a customer places an order through delivery. The key steps are:
1) Processing the order by acknowledging, entering courier details, and uploading documents.
2) Marking the order as shipped once handed over to the courier.
3) Checking the status of shipped and delivered orders.
4) Verifying the uploaded documents by order ID.
multiple items order processing (lmd) multiple shipmentsPaytm
This document provides instructions for sellers on Paytm Mall to process orders with multiple items that require multiple shipments. It covers confirming such orders, identifying them, packing items, requesting pickups, and checking shipped and delivered orders. Sellers can process multiple item orders by confirming each item, packing all items together, and requesting pickup once ready. They can view shipment status on the "Shipped" and "Delivered" tabs and download duplicate documents if needed.
single item order processing (lmd) multiple shipmentsPaytm
1. The document discusses the process of handling single item orders with multiple shipments through Paytm Mall's logistics partners. This includes confirming orders, packing orders, requesting pickups, and tracking shipped and delivered orders.
2. Paytm Mall offers sellers the ability to use their logistics partners for fulfillment. This provides benefits like flat shipping rates nationwide, easy tracking, and automated payouts.
3. The key steps for processing a single item order are confirming the order details, packing the item, requesting a pickup by providing packaging details, and then tracking the order status. Sellers can also download duplicate documents like packing slips or manifests.
This document discusses how to cancel orders individually or in bulk on an e-commerce platform and check cancelled orders. It provides the following steps:
1. To cancel a single order, select the order and choose a cancellation reason from a dropdown menu before confirming cancellation.
2. To cancel orders in bulk, download a CSV file of selected orders, upload it after choosing a cancellation reason, and confirm cancellation.
3. To check cancelled orders, go to the Cancelled tab under Orders and view orders cancelled by the merchant or customer along with order details and status.
This document provides an overview of order management on an e-commerce platform. It discusses the orders tab interface, order types and stages, service level agreements (SLAs) for order fulfillment, and penalties for SLA breaches and order cancellations. The orders tab allows sellers to view, filter, and manage orders by status. Orders can be single-item or multiple-item. SLAs define the standard and expedited timelines for order shipping. Penalties of 3-7% of the order value are charged for late shipping or cancellations beyond grace periods. Tracking tools help sellers monitor SLA compliance and avoid financial penalties.
The document discusses how to create new products and upload products in bulk on an e-commerce platform. It provides step-by-step instructions on single product creation, including selecting categories, filling mandatory and optional attributes, uploading images, and submitting the product. It also outlines the process for bulk product uploads using a template, with details on selecting brands, downloading image links, filling the template, and submitting it. Finally, it defines the quality check process, where products are approved or rejected within 2-3 days before going live.
This document discusses how sellers can track order returns on their panel. It explains how to check cancelled orders, returns before delivery, and returns after delivery. For cancelled orders, sellers can view order details and download order files. For returns before delivery, sellers can filter orders by date or status. For returns after delivery, sellers can view orders by status like approved, picked, or returned, and raise disputes. The document provides guidance on tracking return order statuses and details.
This document discusses how sellers can track order returns on their panel. It explains that sellers can check cancelled orders by going to the Orders tab and selecting Cancelled. Returns before delivery can be found under the Returns tab by clicking on Returns before delivery. Returns after delivery are also under the Returns tab, with the status changing as the return progresses from Approved to Picked to Returned. Sellers are able to filter and download order details to track returns on their seller panel.
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to product returns. It outlines the cases where sellers can file PSA claims, such as damaged, missing, or wrong products. Sellers must submit supporting documents like product photos within 48 hours of receiving a disputed return. The document provides instructions for filing a PSA claim in the seller panel by clicking on tabs for returns and raising disputes. It also lists timelines for resolving different types of return issues under the PSA.
1. To track returns before delivery, sellers can check the Returns Before Delivery tab to view orders cancelled by customers before products are delivered. Order status options are Return Initiated and Return Delivered.
2. To track returns after delivery, sellers can check the Returns After Delivery tab. They can filter orders by date, order ID, item ID, etc. and view order status in stages like Approved, Picked, and Returned.
3. Sellers can view full order details, download order CSVs, and check parent order IDs for partial returns from these return tracking tabs.
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to returns. It outlines the process for filing a PSA claim within 48 hours of a disputed return. Sellers can file claims for delayed delivery, damaged/missing items, wrong items, or lost products. Claims require supporting photos/videos. To file a claim, sellers access the Returns tab and click "Raise Return Dispute" to submit details and attachments about the disputed item. The document also lists turnaround times for raising queries about different types of return issues.
This document provides information about Paytm Mall Seller Assurance (PSA) which protects sellers in the event of return damages or losses. It outlines the cases where a PSA claim can be raised such as delayed delivery, damaged products, missing items, or wrong products. It describes the process for raising a PSA claim through the seller panel by clicking on the Returns tab and filling out a ticket submission form along with required documentation. Finally, it lists the turnaround times (TATs) for raising queries for different types of return issues.
This document discusses how sellers can track product returns on their panel before and after delivery. It provides steps to check returns before delivery by going to the Returns tab and clicking on Returns before delivery. It also explains how to check returns after delivery by going to the Returns tab and clicking on Returns after delivery to view returns by status such as Approved, Picked, Returned, and All. The document provides guidance on filtering returns by date and other criteria and describes the various return stages visible to sellers on the returns panels.
1. The document discusses managing returns by defining what returns are, the types of returns, reasons for returns, and how to manage returns.
2. It defines returns as orders that are cancelled and sent back by customers, which can be returns before or after delivery.
3. It provides tips for reducing returns such as providing detailed product descriptions and packaging and processing orders on time.
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Payment cycle for Wholesale
1. Payment cycle
In this module, we will discuss :-
1. What is the payment cycle?
2. How is the payment calculated?
3. How to track your payments?
4. How to download your commission invoice?
5. How to download GST report?
2. When is the payment transferred ?
Once your product is delivered to the customer, your payment will be processed
Payment initiated
Order received Order processed Order delivered
3. Example of payment transfer
• The payment is transferred everyday except bank holidays and is processed
during banking hours only
• The payment will be released the day after the date of the delivery of the product
For example –
1. Product delivered - 16th (Tuesday)
2. Payment released - 17th (Wednesday)
4. What are the various commissions?
Your final payout is made after various commissions & fee deductions from the selling price
The components which are deducted from the selling price are as follows -
Charges Definitions Rates
Marketplace commission
Fee charged for listing your products on the
Paytm Mall marketplace
% of the selling price (varies at the
category/product level)
Payment gateway
Fee paid for the transfer of money via Paytm
Mall payments gateway
2.7% of the selling price
Logistics charges
Charges for using the services of Paytm Mall
logistics partners
Based on the mode of shipment
Penalty
A fraud is a deliberate action of deceiving
Paytm Mall or its partners to secure unfair
gains.
Depends on the type of fraud
5. How can you check your commission details?
You can download your agreement history by going to the seller panel, where you can read the terms
and conditions along with the commission details of your products
Click on Profile1
2
3
Click on Agreement History
Click on ‘Click To Download’
Note – You have to download the latest version of the agreement history.
1
3
2
6. Below are the weight slab rates for logistics in Paytm Mall
What are the logistics charges?
Note – All the fee mentioned above is exclusive of taxes.
Shipping charges
Surface
Weight slab
Local Zonal National
Up to first 1 Kg Rs 55 Rs 65 Rs 80
Additional kg 1-2 Kg Rs 70 Rs 85 Rs 110
Additional kg 2-3 Kg
Rs 80 Rs 95 Rs 120
Additional kg 3-5 Kg
Rs 95 Rs 110 Rs155
Additional kg >5 Kg
Rs 12 Rs 17 Rs 25
7. The weight of a product can be calculated in 2 ways - dead weight and volumetric weight. The higher of
the two is used to calculate the logistic charges
Dead weight = weight of
package
Length 5 inches
Width 6 inches
Height 4 inches
Volumetric weight 393.28 Grams
Volumetric weight in grams =
(𝑙𝑒𝑛𝑔𝑡ℎ × 𝑏𝑟𝑒𝑎𝑑𝑡ℎ × ℎ𝑒𝑖𝑔ℎ𝑡 × 2.543
)
5
Note: length, breadth and
height in inches
Weight of the packet measured on the
weighing machine = 900 grams
Dead weight = 900 Grams
Weight
Volumetric
weight
Deadweight
Formula Example
In this case, the dead weight will be considered since it is greater than the
volumetric weight
How can you measure the weight of a packed product?
8. What is a service level agreement (SLA)?
A Service Level Agreement (SLA) is your promise to ship your products to your customers within a
certain number of days. You have to ensure that all the orders are marked Shipped within SLA.
Note- 1. If SLA is breached, the order will be cancelled and you will be charged an SLA breach penalty and a cancellation penalty
2. SLA breach and cancellation penalties are defined at the category level of the product
3. Avoid SLA breaches as they affect your seller ratings and performance on Paytm Mall.
Example:
STAGES OF ORDERS TIMESTAMP PENALTIES
Order placed on 4th Dec 2018 at 08:00 pm No penalty
SLA as agreed 2 days No penalty
Order to be moved to "To Handover" by On or before 5th Dec 2018, before 12:00 pm No penalty
Order to be handed over & marked 'Shipped' by On or before 6th Dec 2018, before 08:00 pm No penalty
Ship deadline (SLA breached) 6th Dec 2018 at 08:00 pm SLA breach penalty
Grace period of 1 day 7th Dec 2018 at 08:00 pm SLA breach penalty
Extended deadline (Auto cancelled) 7th Dec 2018 at 08:00 pm SLA breach penalty + Cancellation penalty
9. Penalty structure
The SLA breach and cancellation penalties are defined at the category level of the product
Note- 1. These charges are exclusive of taxes
2. The minimum penalty amount will be Rs.50 on both SLA breaches and Cancellations by the Seller
3. To know more details on penalty click here
There will also be a minimum cancellation penalty amount and minimum SLA breach penalty amount.
This means that the seller will be charged the higher of the minimum penalty amount OR Y%/X% of SP.
SLA breach penalty, ‘X%’ of selling price
All categories 10
Cancellation penalty, ‘X%’ of selling price
All categories 10
10. How is your payout calculated?
Your final payout is made after the various commissions & fee deductions from the selling price
Payout
Selling price + Shipping Fee (collected from the customer) Rs 1000 (980+20)
(-) Commission (including GST) (Eg. 5%) Rs 50 (5% *1000)
(-) Logistic charges (per unit) + GST (18%) (Eg. 20/unit) Rs 23.6 (20 + 20*18%)
= Final Payout Rs.917.14 [1000-(50+23.6+9.26)]
Example : Product- Men’s T-shirt
DEDUCTIONS
Rs 0(-) Additional minor deduction/penalty
Rs 9.26 [1%*(1000-(50+23.6))]TCS (1%) on base price
Note- You can claim the deducted TCS amount.
12. How can you check your payments?
You can check your payments in these two ways -
Settlements Reports
Order-wise details for specific date frames
of expected payouts can be viewed in the
following formats:
• Multiple orders detail report of expected
payout
• Expected payout of a specific order
Payout reports will be downloaded in a zip
file and will consist of the following
reports:
• Payment Transactions report
• Order level detail report
• Packaging adjustments report
• Damage product adjustment report
(Inventory in FC)
Order-wise Reports
13. Overview of the settlement-wise payout report
If you want to check your payment details according to the payment date, then follow these steps -
Click on the Payments tab1
2
3
Click on Payout
Click on the Settlements tab
1
2
3
14. Overview of the settlement-wise payout report
4b
4a
4c
Date filter- you can use this filter to select the date range as per your requirement
Select the date range for which you want to check the payment details. You can select a maximum of 31 days
Click on Apply
4b
4c
4a
15. Overview of the settlement-wise payout report
Click here to view the total amount settled/payout received from Paytm Mall5
Here, you can view the date-wise payments
The payments that have been settled against a number of orders – Revenue-based & Adjustment-based
Click on Show Details to view the detailed payment transaction
6
7
8
5
6 7 8
16. Overview of the settlement-wise payout report
View your UTR and date of
payment
9
View all your deductions in
the payout
View your new order level
details & adjustment level
details
10
11
9
10
11
17. Overview of the settlement-wise payout report
Click on the icon to download
the payout report for the
selected date
Click on the icon to download
the payout report
a) Two files will be downloaded
in the zip format:
• Merchant payout report
• Order summary report
12
13
If you want to download the individual settlement-wise payment details in the excel format, then follow
these steps -
13
12
18. Overview of the settlement-wise payout report
Click on Download payment
details to download the payout
of the selected date filter
Click on the icon to download
the payout report
14
15
If you want to download payments details from a selected date range in the excel format, then
follow these steps-
15
14
19. Overview of the settlement-wise payout report
Here, you can check the amount which is under process and will be credited/debited
accordingly in your account within the upcoming days
16
16
20. Overview of the order-wise payout report
If you want to check your payment details according to the orders, then follow these steps -
Click on Orderwise Payouts1
2 Select the required date frame
1
2
21. Overview of the order-wise payout report
Click on Search and you can
apply the item status filter to
view the order status
3
3
22. Overview of the order-wise payout report
Check the status of the
payout
4
5 Click on More Details to view
the deduction made in the
payout
4
5
23. Overview of the order-wise payout report
If you have any issue regarding the payment, you can raise a payment query
View the UTR (if paid)
View the deduction made in
the payout
5b
If you have any query or issue
related to the payment, then
click on the Payment queries
tab
5c
5a
5a
5b
5c
24. Overview of the order-wise payout report
Select the issue related to
Payments from the drop-down
6
6
25. Overview of the order-wise payout report
You can check the common
FAQs here
Enter the description of the
issue
6a
6b
Click on the checkbox only if
you want a call back from us
6c
6d Click on Submit Ticket
6a
6b
6c
6d
27. How to download the Order-wise payout report?
Click on Payments
Click on Payouts
1
2
1
2
To download the order wise payout report, follow these steps-
28. How to download the Order-wise payout report?
Click on Orderwise Payouts3
3
29. How to download the Order-wise payout report?
Select the date range
Here you can select a
maximum of 31 days
Click here to download the
report
4
5
4
5
30. An Order-wise payout report will be
shared to your registered email ID
6 7 Also, an Order-wise payout report will be
downloaded in the File center
Click here to download it in your system
How to download the Order-wise payout report?
6
7
Note – To understand the orderwise payout report, click here.
32. What is a sales report?
This report is a new report specifically created for you so that all the details pertaining to an order within a
selected time period are available to you in a single file.
This helps you to :
Download all order details
in a single excel file
Download sales report for a
selected time period
(maximum of 31 days)
Check status of all your orders
in a single file
Easy management of
your sales
33. How to download the sales report?
To download the sales report, follow these steps -
Click on Payments1
1
2
Click on Payouts2
34. How to download the sales report?
3
Click on Orderwise Payouts3
35. How to download the sales report?
4
5a
5b
Click here to select the date range for which you want to download the sales report4
Select the date range and click on the Apply button. Maximum limit – 31 days5
36. How to download the sales report?
6
7
Click on Download Sales Report6
Click on the Download icon, sales report will be downloaded in your system7
37. How to download the sales report?
This is a sample sales report -
Note – To understand the sales report, click here.
39. A commission is the updated or new version of the commission that is shared by Paytm Mall in case of
any change in the commission structure.
What is a commission update?
Reasons for the commission update-
• Promotional Events keep on running to boost your sales. So, if there are any changes made in the commission
during such Promotional Campaigns, you’ll be notified with a commission update.
Promotional campaign
• If there is any policy change in Paytm Mall, the updated commission will be sent to you on your Panel.
Changes in Paytm Mall’s policy
• If you add any new Category to your catalogue, you will receive an updated commission request.
New category added by you
40. How to approve the updated commission?
Once you have logged into the panel, the new commission structure will be visible to you. You will be
required to approve the same.
Click on the download tab to download and view the CSV file that contains the updated
commission details
1
1
41. How to approve the updated commission?
In case you do not take any action within the given timeline, the commission will be auto-approved by
the system
2
2
42. How to approve the updated commission?
To approve the updated commission, follow these steps -
Click on the Approve tab1
1
43. How to approve the updated commission?
Click on the Reject tab2
Enter the reason for rejection
Click on the Ok tab
Click on the Proceed tab3
4
In case of any variation, you can also reject the updated commission
5
Note- In the case of rejection, all payments for the orders fulfilled during the validity period (for that specific category) will be
processed as per the current/standard commission.
2
5
4
3
44. How to check the commission approval status?
Click on the Payments
tab
Click on the Commission
& Approval tab
1
2
1
2
To check commission approval status follow these steps-
45. How to check the commission approval status?
You can check the commission approval status by applying both the date and search filters
Click on the Commission Approval tab3
Apply the date filter4
Click on the Search tab to apply the search filter & Submit5
3
54
46. How to check the commission approval status?
Here, you have to select the commission status and click on Submit
Actionable commission -
check the status of your
actionable commissions
Pending commissions -
check the status of your
pending commissions
Rejected commissions -
check the status of your
rejected commissions
Approved commissions -
check the status of your
commissions which have been
approved
6
6
48. How to check the commission structure?
Click on the Payments
tab
Click on the Commission
& Approval tab
1
2
1
2
To check your commission structure, follow these steps -
49. How to check the commission structure?
Here, you have to select the
commission type as per
your agreement with Paytm
Mall
3
3
50. How to check the commission structure?
Click on Commission-Category4
Here we have taken an example of a category-level commission
4
51. How to check the commission structure?
Click on Download
Category Commissions
5
5
52. How to check the commission structure?
This is a sample data of a commission structure
Here, you can check the commission structure category-wise6
6
54. Invoice Number
Commissions charged
by Paytm Mall
• A commission invoice is a commercial document issued monthly by Paytm Mall.
• It includes all the commission details, like the marketplace fee, logistics fee ,payment gateway fee etc.
What is a commission invoice?
1
2
Sample of a commission
invoice
B-10 11 Meghdoot building 94
Nehru Place
New Delhi, Delhi-110019
TIN No:
B-10 11 Meghdoot building 94
Nehru Place
New Delhi, Delhi-110019
1
2
55. How to download the commission invoice?
Click on the Payments tab
Click on Invoice
1
2
Steps to download the Commission invoice via the seller panel -
1
2
56. How to download the commission invoice?
1
2
Click on Commission3
Choose the desired Year
Choose the desired Month
Click on the link and the Commission invoice PDF will be downloaded in your system
4
5
6
3
5
64
58. How you can download the GST report
Click on the Payments
tab
Click on GST Report
1
2
1
2
To download the GST report, follow these steps -
59. Select the year3
Select the month
Click on the link to download the
GST report
4
5
Note – The GST report for a particular month will be published on the 2nd of the next month.
3
4
5
How you can download the GST report
60. The GST report will be downloaded in the file center and will also be sent to your registered email ID
Click on the Download Icon to
download the GST report in
your system
6
6
How you can download the GST report
61. Sample of the GST report
How you can download the GST report
62. How you can segregate between B2B and B2C orders
When the customers place the orders, they can provide their GSTIN details. In these steps, you can
identify those particular orders
The orders in which the GSTIN details are mentioned will be considered for the Registered category during the GST return
filing and are called B2B orders
1
The orders in which the GSTIN details are not available will be considered for the Unregistered category during the GST
return filing and are called B2C orders
2
Note - You have to pay the GST over goods to the government and pass the GST input benefit to the customer where the GSTIN is
mentioned by the customer. Paytm Mall will not be held liable for input credit loss to the customer.
2
1