The document discusses how a seller's payout on Paytm Mall is calculated. The selling price has deductions for marketplace commission, payment gateway fees, logistics charges, fixed closing fees, deal setup fees, penalties if applicable, and TDS. It provides examples of calculating logistics charges based on product weight and shipping type. The document also defines key terms like SLA, types of fraud, and tips to avoid penalties.

1. How is your payout calculated?
In this module, we will discuss :
1. How is your payout calculated?
2. How can you check your commission details?
3. What is Fixed Closing Fee?
4. What are the different modes of logistics?
5. How can you measure the weight of a packedproduct?
6. What are the logisticcharges at Paytm Mall?
7. What are the different types of frauds?
8. What is a service level agreement (SLA)?
9. How to avoid penalties?
10. How is your payout calculated?

2. How is your payout calculated?
Your final payout is made after various commissions & fee deductions from the selling price
The components which are deducted from the selling price are as follows -
Charges Definitions Rates
Marketplacecommission Fee charged for listing your products on the Paytm Mall marketplace
% of the selling price (varies at the category/product
level)
Paymentgateway Fee paid for the transfer of money via Paytm Mall payments gateway 2.7% of the selling price
Logisticscharges Charges for using the services of Paytm Mall logistics partners Based on the mode of shipment
FixedClosingFee
This fee is charged on every successful sale on Paytm Mall's marketplace platform
that is successfully delivered to a customer. This fee does not apply to orders that
are returned or cancelled and varies based on the product price range.
Depends on the product price
DealSet-upFees
A standard rate will be charged on every order (upto 1500 orders) as Deal Set-up
Fees. This will be applicable for all the PIDs with which you would be participating
in the social commerce deal(s)
Rs.2
Penalty
A fraud is a deliberate action of deceiving Paytm Mall or its partners to secure
unfair gains.
Depends on the type of fraud

3. How can you check your commission details?
Click on Profile
You can download your agreement history by going to the seller panel, where you can read the terms and conditions along with the
commission details of your products
Click on AgreementHistory

4. How can you check your commission details?
Click on ‘ClickTo Download’
Note– You have to download the latest version of the agreement history.

5. What is Fixed Closing Fee?
This fee is charged on every successful sale on Paytm Mall's marketplace platform that is successfully delivered to a customer. This fee
does not apply to orders that are returned or cancelled and varies based on the product price range
PriceRange(₹) FixedClosingFee (₹)
0-500 2
501 to 2000 5
2001-5000 10
Above 5000 15
Note – All the fee mentioned above is exclusive of taxes.

6. What are the different modes of logistics ?
Expressshipment
Standard sized shipments (less than 5 kg) which are serviced through the aerial mode
Local shipment
These are intra-city shipments i.e. whose pickup & drop locations fall in the same city
Zonal shipment
All pincodes assigned to specific zones (north, south, east, west). If pickup and delivery
fall in the same zone (not cities), zonal rates will be charged
Nationalshipment
These are inter-zone shipments i.e. whose pickup & delivery pincodes fall in different
zones

7. What are the logistics charges at Paytm Mall?
Below are the weight slab rates for logistics in Paytm Mall
Forward shipping charges
Express
Weight Local Zonal National
First 250 grams ₹ 27 ₹ 35 ₹ 50
More than 250 Grams to 500 grams ₹ 30 ₹ 42 ₹ 60
Additional per 500 grams ₹ 21 ₹ 30 ₹ 45
Surface
Up to first 1 Kg ₹ 42 ₹ 55 ₹ 75
Up to first 2 Kg ₹ 55 ₹ 70 ₹ 90
Up to first 3 Kg ₹ 65 ₹ 85 ₹ 105
Additional 3-10 Kg (charge per kg ) ₹ 11 ₹ 12 ₹ 22
Additional10-30Kg (charge per kg ) ₹ 9 ₹ 11 ₹ 20
Additional 30-60 Kg (charge per kg ) ₹ 9 ₹ 11 ₹ 20
Additional kg >60 Kg (charge per kg ) ₹ 8 ₹ 10 ₹ 20
Note– All the fee mentioned above is exclusive of taxes. For more details click here
– In case of any issue withLogistic Charges or ProductWeight, a request to be raised for assistance within3 months of the Order date. Anyquery/dispute raised after this timeline will not be entertained
and courier fee charged will be deemed to be final.

8. How can you measure the weight of a packed product?
The weight of a product can be calculated in 2 ways - dead weight and volumetric weight. The higher of the two is used to calculate the
logistic charges
Deadweight = weight of package
Length 5 inches
Width 6 inches
Height 4 inches
Volumetricweight 393.28Grams
Volumetricweightin grams =
(𝑙𝑒𝑛𝑔𝑡ℎ × 𝑏𝑟𝑒𝑎𝑑𝑡ℎ × ℎ𝑒𝑖𝑔ℎ𝑡 × 2.543
)
5
Note: length, breadth and height in
inches
Weight of the packet measuredon the weighing
machine = 900grams
Deadweight= 900 Grams
Weight
Volumetric
weight
Deadweight
Formula Example
In this case, the deadweight will be considered since it is greater than the volumetric weight

9. How can you calculate the logistic charge?
Note – All the fee mentioned above is exclusive of taxes.
Example 1. If the weight of your product is 250 gm
Shipping charges
Express
Slab Local Charges Weight breakup Calculation Final
First 250 Grams ₹ 27 250 gm 27 27
Total 250 gm ₹ 27

10. How can you calculate the logistic charge?
Note – All the fee mentioned above is exclusive of taxes.
Example 2. If the weight of your product is 500 gm
Shipping charges
Express
Slab Local Charges Weight breakup Calculation Final
More than 250 Grams to
500 Grams
₹ 30 500 gm 30 30
Total 500 gm ₹ 30

11. How can you calculate the logistic charge?
Note – All the fee mentioned above is exclusive of taxes.
Example 3. If the weight of your product is 1 kg
Shipping charges
Surface
Slab Local Charges Weight breakup Calculation Final
Up to first 1 Kg ₹ 42 1 Kg 42 42
Total 1 Kg ₹ 42

12. How can you calculate the logistic charge?
Note – All the fee mentioned above is exclusive of taxes.
Example 4. If the weight of your product is 5 kg
Shipping charges
Surface
Slab Local Charges Weight breakup Calculation Final
Up to first 3 Kg ₹ 65 3 Kg 65 65
Additional 3-10 Kg (charge per kg ) ₹ 11 2 Kg 11*2 22
Total 5 Kg ₹ 87

13. How can you calculate the logistic charge?
Note – All the fee mentioned above is exclusive of taxes.
Example 5. If the weight of your product is 20 kg
Shipping charges
Surface
Slab Local Charges Weight breakup Calculation Final
Up to first 3 Kg ₹ 65 3 Kg 65 65
Additional 3-10 Kg (charge per kg ) ₹ 11 7 Kg 11*7 77
Additional 10-30 Kg (charge per kg ) ₹ 9 10 Kg 9*10 90
Total 20 Kg ₹ 232

14. What are the different types of fraud?
Note- 1. This list is just for illustrative purposes and doesn’t include all cases
2. Paytm Mall reserves the right to block your seller account or to disable your listings depending on the severity of the case
Typesof fraud
Dispatch/Deliveryof EmptyBoxor
Fake/Duplicate/Defective/Partial/
Damaged/Used/WrongProductor productof
lesser/inflatedvalue
Self-Ordering/ SellerBuyerCollusion MRPissues
If parcel has other things instead of the actual
product or selling fake branded products
purchased from local trolley without
authorization
Taking advantage of offers and promotions
meant for customers
Altering original MRP
Penalty
3*GMV + cash back + 15000/(Litigation
expenses)
GMV + Cashback + Claim (If paid) + 15000/
(Litigation expenses)
GMV + Cashback + 15000/(Litigation
expenses)

15. What are the different types of fraud?
Note- 1. This list is just for illustrative purposes and doesn’t include all cases
2. Paytm Mall reserves the right to block your seller account or to disable your listings depending on the severity of the case
Typesof fraud
No response Sellercancellation
If you don't process order and order crosses the SLA If you cancel the order
Penalty SLA breach penalty + Cancellation penalty
Pre SLA seller cancellation = Cancellation penalty
Post SLA seller cancellation= SLA breach penalty +
cancellation penalty

16. What is a service level agreement (SLA)?
A Service Level Agreement (SLA) is your promise to ship your products to your customers within a certain number of days. You have to
ensure that all the orders are marked Shipped within SLA.
Example:
Note- 1. If SLA is breached, the order will be cancelled and you will be charged an SLA breach penalty and a cancellation penalty
2. SLA breach and cancellation penalties are defined at the category level of the product
3. Avoid SLA breaches as they affect your seller performance on PaytmMall.

17. Penalty structure
The SLA breach and cancellation penalties are defined at the category level of the product
SLA breachpenalty,‘X%’of sellingprice
All categories 3
Cancellationpenalty, ‘Y%’ of sellingprice
All categories 7
There will also be a minimum cancellation penalty amount and minimum SLA breach penalty amount. This means that the seller will be charged
the higher of the minimumpenalty amount OR Y%/X% of SP.
Note- 1. The minimum penalty amount will be Rs.35 on both SLA breaches and Cancellations by the Seller
2. These charges are exclusive of taxes

18. How to avoid penalties?
• Maintain physicalstock of products
• Add inventoryonly if you have its physicalstock
• Procure genuineproducts only
• You must have authorizationsfrom brands
for all products
• Ship productswith an MRP sticker
• Alwaysmatch the MRP of the product with the
MRP listed in your catalogue
• Ensure that the warranty you offer on
the product is valid
• Maintain a record of purchases • Do not indulge in fraudulent methods to
obtain induced orders.

19. How is your payout calculated?
Your final payout is made after the various commissions & fee deductions from the selling price
Note – The rate of TDS is 0.75% from 1 October 2020 to 31 March 2021 and 1% thereafter. However,in cases wherein the PAN is unavailable or invalid, TDS at 5% will be applicable. For more details click here
– In case of any issue regrading Commission charged, a request should be raised with Support within 3 months of the order date. Any dispute after this timeline will not be entertained and the commission charged will be deemedto
be final and accepted
– In case of any issue with Logistic Charges or Product Weight, a request to be raised for assistance within 3 months of the Order date. Any query/dispute raised after this timeline will not be entertained and courier fee charged will
be deemedto be final
Payout
Selling price ₹ 1000
(-) Marketplace commission (eg. 12.43%) ₹ 124.3 (12.43%*1000)
(-) Payment gateway fee @2.7% ₹ 27 (2.7%*1000)
(-) Logistic charges ₹ 30 (500 grams)
Example : Product-Men’sT-shirt
DEDUCTIONS
₹ 0(-) Additional minor deduction/penalty
(-) GST@ 18% ₹ 33.89 [18%*(124.3+27+30+5+2)]
₹ 9 [1%*(Selling price- applicable GST on the product)](-) TCS (1%) on base price
= Payoutbreakout ₹ 762.11 [1000-(124.3+27+30+5+2+33.89+9+6.7)]
₹ 5(-) Fixed closing fee (as per product price)
₹ 6.7 [0.75%*(Sellingprice- applicable GST on the product)](-) TDS (0.75%*)on base price
₹ 2(-) Deal Set-up Fees

20. Thankseveryone!
For any query, please raise a ticket using the Support tab on your seller panel.