The document discusses Paytm Mall's payment lifecycle including when payments are transferred, how to check commission approval status, and how to view payout details. Payments are typically transferred the day after an order is delivered. Sellers can view commission approval status and download settlement and order-wise payout reports that provide payment details like total amount settled and order-level deductions. Sellers can also raise queries about any payment issues.

1. Payment lifecycle
In this module, we will discuss:-
1. When is the payment transferred?
2. What is the Paytm Mall commission update?
3. How to approve the updated Paytm Mall commission?
4. How to check the Paytm Mall commission approval status?
5. How can you check your payout?

2. When is the payment transferred ?
Once your product is delivered to the customer, your payment will be processed
Payment initiated
Order received Order processed Order delivered

3. Example of a payment transfer
• The payment is transferred everyday except on bank holidays and is processed
during the banking hours only
• The payment will be released on the day after the date of the delivery of the
product
For example –
1. Product delivered - 16th (Tuesday)
2. Payment released - 17th (Wednesday)

4. Click on the Payments tab1
Click on Payouts
Click on the Settlements tab to view the date-wise payout details
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Note- To know more about the Payments tab, kindly visit http://gobig.paytmmall.com/payments/
If you want to check your payment details according to the payment date, follow these steps -
How can you check your payment?

5. Click on the Orderwise Payouts tab to view the orderwise payout details4
Date filter- You can use this filter to select the date range as per your requirements5
4 5
How can you check your payment?

6. Final Payout = Selling Price – Commission – TCS
Note – Commission here includes the Paytm Mall commission, the PG fee, and the applicable taxes.
How is your payout calculated?

7. How is your payout calculated?
Your final payout is made after the various commissions & fee deductions from the selling price
Payout
Selling price Rs 15000
(-) Paytm Mall Marketplace commission Rs 750 (5% *15000)
(-) Payment gateway fee @2.7% Rs 405 (2.7%*15000)
= Final Payout Rs.13500.73 [15000-(750+405+207.9 +136.37)]
Example : Product- Men’s T-shirt
DEDUCTIONS
(-) GST@ 18% Rs 207.9 [18%*(750+405)]
Rs 136.37 [1%*(15000-(750+405+207.9)]TCS (1%) on base price

8. Paytm Mall Commission
Update and Approval

9. The Paytm Mall commission update is the updated or new version of the commission that is shared by Paytm Mall
in case of any change in the commission structure.
Reasons for Paytm Mall Commission Update
Promotional Campaign
• Promotional Events keep on taking place to boost your sales. So, if there are any changes made in the Paytm Mall commission
during a Promotional Campaign, you’ll be notified with a commission update
Changes in Paytm Mall’s policy
• If there are any changes in the commission structure, the updated Paytm Mall commission will be sent to you on your Panel
New category added by you
• If you add any new Category to your catalogue, you will receive an updated Paytm Mall commission request
What is the Paytm Mall Commission update?

10. Once you have logged in to the panel, the new Paytm Mall Commission structure will be visible to you. You will be
required to approve the same.
Click on the Download tab to download and view the CSV file that contains the updated Paytm Mall commission
details
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How to approve the updated Paytm Mall Commission?

11. To approve the updated Paytm Mall commission, follow these steps -
Click on the Approve tab1
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How to approve the updated Paytm Mall Commission?
2 Click on the OK tab
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12. Click on the Proceed tab3
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How to approve the updated Paytm Mall Commission?

13. In case of any variation, you can also reject the updated Paytm Mall commission
Click on the Reject tab1
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How to approve the updated Paytm Mall Commission?
2 Enter your reason for the rejection
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Note - In the case of rejection, all payments for the orders fulfilled during the validity period (for that specific category) will be
processed as per the current/standard Paytm Mall commission

14. Click on the OK tab3
How to approve the updated Paytm Mall Commission?
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15. Click on the Proceed tab4
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How to approve the updated Paytm Mall Commission?

16. Click on the Payments tab1
2 Click on the Commission & Approval tab
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2
How to check the Paytm Mall commission approval
status?

17. Click on the Commission Approval tab3
4 Apply the Date filter
How to check the Paytm Mall commission approval
status?
You can check the Paytm Mall commission approval status by applying the Date Filter as well as the
Search Filter
5 Click on the Search tab to apply the search filter
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18. 6
Here, you have to select the commission status and click on Submit
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Actionable Commission -
Check the status of your
actionable commissions
Pending Commissions -
Check the status of your pending
commissions
Rejected Commissions -
Check the status of your rejected
commissions
Approved Commissions -
Check the status of your
commissions which have been
approved
Note – The final payout is done post the deduction of the Paytm Mall commission, the PG fee and the applicable taxes from the
selling price
How to check the Paytm Mall commission approval
status?

19. How can you check your payments?
You can check your payments in these two ways -
Settlements Reports
The order-wise details for a specific date
frame of expected payouts can be viewed in
the following formats:
• Multiple orders detail report of expected
payout
• Expected payout of a specific order
The payout reports will be downloaded in
a zip file and will consist of the following
reports:
• Payment Transactions report
• Order level detail report
• Packaging adjustments report
• Damage product adjustment report
(Inventory in FC)
Order-wise Reports

20. Overview of the settlement-wise payout report
If you want to check your payment details according to the payment date, follow these steps -
Click on the Payments tab1
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Click on Payout
Click on the Settlements tab
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4 Click on the Orderwise
Payouts tab
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21. Overview of the settlement-wise payout report
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4c
Date filter- You can use this filter to select the date range as per your requirement
Select the date range for which you want to check the payment details. You can select a maximum of 31 days
Click on Apply
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4c
4a

22. Overview of the settlement-wise payout report
Click here to view the Total Amount Settled/Payout Received from Paytm Mall5
Here, you can view the Date-wise Payments
The payments that have been settled against a number of orders – Revenue Based
Click on Show Details to view the detailed payment transaction
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23. Overview of the settlement-wise payout report
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Click here to view the total amount settled/payout received from Paytm Mall9
View all your deductions in the payout
Click on the tab to view the detailed payment transaction
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24. Overview of the settlement-wise payout report
Click on the icon to download
the payout report for the
selected date
Click on the icon to download
the payout report
a) Two files will be downloaded
in the zip format:
• Merchant payout report
• Order summary report
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If you want to download the individual settlement-wise payment details in the excel format, follow
these steps -
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25. Overview of the settlement-wise payout report
Click on the Download
Payment Details tab to
download the payout of the
selected date filter
Click on the download icon to
download the payout report
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If you want to download the payment details from a selected date range in the excel format, follow
these steps -
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26. If you want to check your payment details according to the orders, follow these steps -
1 2
Click on the Orderwise Payouts tab1
Select the Download Order Details tab2
Overview of the order-wise payout report

27. 3
Click on Search and then apply the item status filter to view the order status3
Overview of the order-wise payout report

28. Check the status of the payout4
Click on ‘More Details’ to view the deduction made in the payout5
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Overview of the order-wise payout report

29. 6
If you have any issue regarding the payment, you can raise a payment query
5b
View the UTR (if paid)
View the deduction made in the
payout
If you have any query or issue
related to payment, click on the
Payment Queries tab
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5a 5b
5a
Overview of the order-wise payout report

30. 6a Select the issue6a
Overview of the order-wise payout report

31. Thanks everyone!
For any query, please raise a ticket using the Seller Helpdesk tab on
your seller panel.