Gulfstream has implemented an SMS program using Q-Pulse software across its 12 product support facilities, 2 manufacturing facilities, and engineering and operations organizations. The SMS business model provides centralized oversight with site-level accountability. Q-Pulse was selected for its strong customer support, local adaptability, and ability to follow Gulfstream's existing SMS processes. Gulfstream has customized Q-Pulse modules, integrated it with their SMS processes, and modified classifications and risk assessments to fit their needs while preparing for future growth.
Using Q-Pulse to Manage Maintenance & ErrorsFionaMacGael
At the 2014 Gael User Group, we invited customers to share their experiences of utilising Gael's solutions in their business.
Harry Van Soestbergen of Dassault Aviation Services explains how Q-Pulse from Gael helps their organisation manage their maintenance and errors.
To Upgrade or to Re-implement Dynamics NAV? That is the Question | BDO Connec...BDO IT Solutions
With the new functionality added between your current version of Microsoft Dynamics NAV and NAV 2016, it may be feasible to replace some of your modifications with current functionality. We’ll discuss the pros and cons between these two implementation methodologies.
Altus Alliance 2016 - How to Plan a Pain-Free UpgradeSparkrock
Presentation by Diana Budreau on February 5th, 2016.
With the fast innovative pace of today’s technology, you are likely to upgrade you Altus Dynamics solution every 2 to 3 years. View this presentation to determine the right timing, the right plan for going forward, and what upgrade option will work best for your organization. Both the Evergreen upgrade plan and the traditional upgrade method will be covered.
Using Q-Pulse to Manage Maintenance & ErrorsFionaMacGael
At the 2014 Gael User Group, we invited customers to share their experiences of utilising Gael's solutions in their business.
Harry Van Soestbergen of Dassault Aviation Services explains how Q-Pulse from Gael helps their organisation manage their maintenance and errors.
To Upgrade or to Re-implement Dynamics NAV? That is the Question | BDO Connec...BDO IT Solutions
With the new functionality added between your current version of Microsoft Dynamics NAV and NAV 2016, it may be feasible to replace some of your modifications with current functionality. We’ll discuss the pros and cons between these two implementation methodologies.
Altus Alliance 2016 - How to Plan a Pain-Free UpgradeSparkrock
Presentation by Diana Budreau on February 5th, 2016.
With the fast innovative pace of today’s technology, you are likely to upgrade you Altus Dynamics solution every 2 to 3 years. View this presentation to determine the right timing, the right plan for going forward, and what upgrade option will work best for your organization. Both the Evergreen upgrade plan and the traditional upgrade method will be covered.
Pivotal’s Rapid Productivity Methodology (RPM) is a unique proprietary methodology applied by the Pivotal Professional Services team to ensure your CRM implementation meets business objectives
Facilities Management integrated with Enterprise Service ManagementJade Global
Facilities Management professionals are constantly challenged to provide efficient services with a disparate tool suite of email, phone, spreadsheets, and homegrown software. ServiceNow provides a scalable platform that enables the consolidation of requests for Facilities Services and Space Planning in an intuitive and efficient manner
An ITIL certified professional. My experience is cross-functional across Incident, Problem, Change and Escalation management. I've managed some of the most critical incidents and helped create processes.
Critical Facilities Operations Process: Explanations and illustrative examples.
For training videos, please visit https://m.youtube.com/channel/UCYw2fG4p7buyhJD0EYHahuQ
Pivotal’s Rapid Productivity Methodology (RPM) is a unique proprietary methodology applied by the Pivotal Professional Services team to ensure your CRM implementation meets business objectives
Facilities Management integrated with Enterprise Service ManagementJade Global
Facilities Management professionals are constantly challenged to provide efficient services with a disparate tool suite of email, phone, spreadsheets, and homegrown software. ServiceNow provides a scalable platform that enables the consolidation of requests for Facilities Services and Space Planning in an intuitive and efficient manner
An ITIL certified professional. My experience is cross-functional across Incident, Problem, Change and Escalation management. I've managed some of the most critical incidents and helped create processes.
Critical Facilities Operations Process: Explanations and illustrative examples.
For training videos, please visit https://m.youtube.com/channel/UCYw2fG4p7buyhJD0EYHahuQ
In traditionally planned projects – we typically try and understand all of the requirements up front in order to estimate cost and schedule. We then aggressively managed changes to requirements so we could deliver on our cost and schedule estimates.
For agile we assume date is fixed and cost is also fixed (can only add so many developers to a project without slowing everything down) and we focus on delivering the most valuable requirements or Features.
We don’t plan for too much at a time. We don’t want to plan too far ahead because it is wasted effort if we don’t actually do the work on those features. We want to add more detail, incrementally as we get closer to execution.
At the 2014 Gael User Group, we invited customers to share their experiences of utilising Gael's solutions in their business. David Deveau of Jazz Aviation presents SMS records and workflow, demonstrating how Gael's solution help Jazz manage their SMS.
This resource guide from Pall Mall Estates covers the tricky topic of office relocation. By splitting up what's involved in a move Pall Mall Estates have clearly laid out all of the main details needed to be able to kick start your planning and moving process.
«Коммуны» в городских квартирах: совместная жизнь и либертарное будущееAutonomousAction
Слово "коммуна" обычно ассоциируется у нас с чем-то очень далёким: в пространстве или во времени. Это или героическая Парижская Коммуна позапрошлого века, или поселения радикальных примитивистов далеко в сибирской тайге. Между тем, вполне настоящие коммуны окружают нас в повседневной жизни, хотя зачастую сами себя так не называют.
Заседание дискуссионного клуба "Автоном" 7 декабря 2014 года было посвящено городским коммунам - практике совместной жизни нескольких человек, формально не являющихся семьёй, в одной большой городской квартире. Эти практики вызваны не идеологическими или религиозными, а вполне практическими причинами. Именно поэтому они получают всё большее распространение не только среди субкультурной молодёжи или бесправных мигрантов из Средней Азии, но и среди казалось бы вполне интегрированных в "мэйнстримный" социум людей.
По некоторым оценкам, такая коммунитарная практика в большинстве случаев ведёт к позитивным изменениям в мировоззрении у тех, кто живёт вместе. Мы поговорили о возможных либертарных перспективах и проблемах, связанных с таким образом жизни. С небольшим рассказом о городских коммунах выступили Лена, Вадим и Андрей, участники подобных проектов. После доклада, как всегда, состоялась дискуссия.
http://avtonom.org
Le storie di Mario : Epistolario - Lettere private dal 4 Febbraio al 29 MarzoAlessandro Mazzarisi
Storie private di gente semplice, gente di strada come Mario e sua moglie che si sono imbattuti come accade sempre, in persone estranee, di un'altra generazione, illudendosi di poter stabilire relazioni reciproche di profonda amicizia.
In un fraintendimento generale dovuto alle differenti esperienze personali vissute nel proprio mondo e nel proprio tempo, il carteggio epistolare tra Mario e la sua amica Amina lascia intravedere uno strisciante conflitto emotivo, generazionale e di valori della vita spesso completamente differenti, dipingendo una storia che attraverso il carteggio, è solo l’inizio di un thriller che metterà tutti a dura prova.
Il carteggio epistolare suddiviso in quattro parti è base della trama del racconto finale che comincia con la partecipazione di Mario e Amina a un concorso bandito da una Business School di Roma blasonata. I due sperimenteranno contemporaneamente il lavoro di gruppo fatto via rete e la gestione di relazioni emotive da proteggere da entrambe le parti.
In un rapporto di uno a sei per Mario questo primo carteggio pone l’attenzione sul diverso uso dei media per comunicare tra persone appartenenti a mondi diversi, per via del loro diverso uso del tempo.
Участник Московской либертарной технической группы рассказывает о современном состоянии информационных технологий и средств коммуникации, их проблемах с социальной точки зрения, практиках личной информационной безопасности, порассуждает на тему отношения к информационной безопасности в анархическом движении, о социальной значимости приватности.
https://libtech.org
https://avtonom.org
Marlabs Capabilities Overview: IT Service DeskMarlabs
Marlabs’ Managed IT Services provides 24x7 comprehensive Incident Management, Problem Management, Release Management, Availability Management and Continuous Improvement Services for datacenter and application infrastructure. Our services are delivered through transparent, cost effective, and efficient processes modeled on ITIL, ISO, and industry best practices.
OpenSpan Webinar Sept. 17th with Donna Fluss, DMG Consulting - Desktop Analyt...Frank Wagman
Join Donna Fluss – founder of DMG Consulting and industry expert – as she discusses desktop automation and analytics and how companies are utilizing this technology to drive revenue, agent performance and the customer experience cross–industry.
DMG Consulting's Donna Fluss Discusses Desktop Automation and Analytics - Opt...OpenSpan
Desktop Automation and Analytics have become hot topics in technology discussions in the contact center marketplace over the last two years. As companies realize the impact that improved agent performance can have on the customer experience, it is critical to understand what this solution is – and what it is not. View this presentation by Donna Fluss – founder of DMG Consulting and industry expert – that covers desktop automation and analytics and how companies are utilizing this technology to drive revenue, agent performance and the customer experience cross–industry.
Just Say No to Spreadsheets: A Practical Approach to Automating Capacity Mana...Precisely
Many companies, even medium-sized and larger firms, still rely on a spreadsheet-based foundation for managing capacity, even if they’ve added other application- and platform-specific tools to the mix. Meanwhile, staffing and processes have, naturally, conformed to fit that collection of tools.
While everything might be working well enough for now, it’s only a matter of time before the looming risk of a serious failure becomes a reality. Capacity management functions that rely on spreadsheets are inherently risky, prone to failure and might not comply with today’s regulations. Even if they try to be structured like a database, or have been dressed up like an app using VBS, spreadsheets are flat files and have limitations.
Yet the prospect of throwing out years’ worth of processes and investing in an automated capacity management solution can seem overwhelming. Join this webinar to learn a practical approach to transitioning away from manual processes and spreadsheets while adopting automation that is right fit for your organization’s needs.
View this webinar with CMG on-demand, where we cover:
• Risks and limitations of a spreadsheet-based approach to capacity management
• Capacity Management Automation: Options and Advantages
• Best practices and real-world examples
Destination Digital: Tracking Progress to Continue First Class PerformanceNGA Human Resources
Your Digital HR journey doesn't stop once you have gone live. The continuous innovations that keep digital HR processes efficient, and your HR team high performing, need to be integrated and optimized to ensure you continue to reach your performance objectives.
In this webinar we talk you through the maintenance of your new HR platform, vital to ensure that it remains optimized in line with the quarterly SuccessFactors updates.
In addition, we reveal to you the value of the business intelligence insights that Digital HR gathers, analyzes and reports on as part of the digital data processes.
These real-time and retrospective insights make it easy for you to make smart strategic decisions and meet KPIs.
Marlabs services cover all personal and commercial lines of insurance. Our insurance rating solutions simplify the rating development cycle by building automated rating and underwriting services from existing models. We help customers integrate policy administration systems and enable straight through processing.
Marlabs Capabilities Overview: Application Maintenance Support Services Marlabs
Marlabs application development and support services include application design, development, systems integration/consolidation, re-engineering, and implementation of packages.
Operating a Highly Available Cloud ServiceDepankar Neogi
Operating a highly available cloud service is not just about technology and architecture. It has a lot to do with people and processes. Everything fails all the time. So, how do you ensure you have the right people and the right processes in the right places to run a highly available web service. This talk covers people, processes and technology and tools required to run a highly available web service.
This presentation will give you insights into where the testing industry will be in 2020 and what are the skills required to survive in the testing world.
Technical Project Manager; recent implementation MS Dynamics, SharePoint 2013, MS365, SAP, many ERP implementations, major contributor to PMO start-up in Fortune 100 company, integration specialist
Enhancing Research Orchestration Capabilities at ORNL.pdfGlobus
Cross-facility research orchestration comes with ever-changing constraints regarding the availability and suitability of various compute and data resources. In short, a flexible data and processing fabric is needed to enable the dynamic redirection of data and compute tasks throughout the lifecycle of an experiment. In this talk, we illustrate how we easily leveraged Globus services to instrument the ACE research testbed at the Oak Ridge Leadership Computing Facility with flexible data and task orchestration capabilities.
We describe the deployment and use of Globus Compute for remote computation. This content is aimed at researchers who wish to compute on remote resources using a unified programming interface, as well as system administrators who will deploy and operate Globus Compute services on their research computing infrastructure.
Providing Globus Services to Users of JASMIN for Environmental Data AnalysisGlobus
JASMIN is the UK’s high-performance data analysis platform for environmental science, operated by STFC on behalf of the UK Natural Environment Research Council (NERC). In addition to its role in hosting the CEDA Archive (NERC’s long-term repository for climate, atmospheric science & Earth observation data in the UK), JASMIN provides a collaborative platform to a community of around 2,000 scientists in the UK and beyond, providing nearly 400 environmental science projects with working space, compute resources and tools to facilitate their work. High-performance data transfer into and out of JASMIN has always been a key feature, with many scientists bringing model outputs from supercomputers elsewhere in the UK, to analyse against observational or other model data in the CEDA Archive. A growing number of JASMIN users are now realising the benefits of using the Globus service to provide reliable and efficient data movement and other tasks in this and other contexts. Further use cases involve long-distance (intercontinental) transfers to and from JASMIN, and collecting results from a mobile atmospheric radar system, pushing data to JASMIN via a lightweight Globus deployment. We provide details of how Globus fits into our current infrastructure, our experience of the recent migration to GCSv5.4, and of our interest in developing use of the wider ecosystem of Globus services for the benefit of our user community.
Globus Compute wth IRI Workflows - GlobusWorld 2024Globus
As part of the DOE Integrated Research Infrastructure (IRI) program, NERSC at Lawrence Berkeley National Lab and ALCF at Argonne National Lab are working closely with General Atomics on accelerating the computing requirements of the DIII-D experiment. As part of the work the team is investigating ways to speedup the time to solution for many different parts of the DIII-D workflow including how they run jobs on HPC systems. One of these routes is looking at Globus Compute as a way to replace the current method for managing tasks and we describe a brief proof of concept showing how Globus Compute could help to schedule jobs and be a tool to connect compute at different facilities.
Paketo Buildpacks : la meilleure façon de construire des images OCI? DevopsDa...Anthony Dahanne
Les Buildpacks existent depuis plus de 10 ans ! D’abord, ils étaient utilisés pour détecter et construire une application avant de la déployer sur certains PaaS. Ensuite, nous avons pu créer des images Docker (OCI) avec leur dernière génération, les Cloud Native Buildpacks (CNCF en incubation). Sont-ils une bonne alternative au Dockerfile ? Que sont les buildpacks Paketo ? Quelles communautés les soutiennent et comment ?
Venez le découvrir lors de cette session ignite
A Comprehensive Look at Generative AI in Retail App Testing.pdfkalichargn70th171
Traditional software testing methods are being challenged in retail, where customer expectations and technological advancements continually shape the landscape. Enter generative AI—a transformative subset of artificial intelligence technologies poised to revolutionize software testing.
First Steps with Globus Compute Multi-User EndpointsGlobus
In this presentation we will share our experiences around getting started with the Globus Compute multi-user endpoint. Working with the Pharmacology group at the University of Auckland, we have previously written an application using Globus Compute that can offload computationally expensive steps in the researcher's workflows, which they wish to manage from their familiar Windows environments, onto the NeSI (New Zealand eScience Infrastructure) cluster. Some of the challenges we have encountered were that each researcher had to set up and manage their own single-user globus compute endpoint and that the workloads had varying resource requirements (CPUs, memory and wall time) between different runs. We hope that the multi-user endpoint will help to address these challenges and share an update on our progress here.
Developing Distributed High-performance Computing Capabilities of an Open Sci...Globus
COVID-19 had an unprecedented impact on scientific collaboration. The pandemic and its broad response from the scientific community has forged new relationships among public health practitioners, mathematical modelers, and scientific computing specialists, while revealing critical gaps in exploiting advanced computing systems to support urgent decision making. Informed by our team’s work in applying high-performance computing in support of public health decision makers during the COVID-19 pandemic, we present how Globus technologies are enabling the development of an open science platform for robust epidemic analysis, with the goal of collaborative, secure, distributed, on-demand, and fast time-to-solution analyses to support public health.
Your Digital Assistant.
Making complex approach simple. Straightforward process saves time. No more waiting to connect with people that matter to you. Safety first is not a cliché - Securely protect information in cloud storage to prevent any third party from accessing data.
Would you rather make your visitors feel burdened by making them wait? Or choose VizMan for a stress-free experience? VizMan is an automated visitor management system that works for any industries not limited to factories, societies, government institutes, and warehouses. A new age contactless way of logging information of visitors, employees, packages, and vehicles. VizMan is a digital logbook so it deters unnecessary use of paper or space since there is no requirement of bundles of registers that is left to collect dust in a corner of a room. Visitor’s essential details, helps in scheduling meetings for visitors and employees, and assists in supervising the attendance of the employees. With VizMan, visitors don’t need to wait for hours in long queues. VizMan handles visitors with the value they deserve because we know time is important to you.
Feasible Features
One Subscription, Four Modules – Admin, Employee, Receptionist, and Gatekeeper ensures confidentiality and prevents data from being manipulated
User Friendly – can be easily used on Android, iOS, and Web Interface
Multiple Accessibility – Log in through any device from any place at any time
One app for all industries – a Visitor Management System that works for any organisation.
Stress-free Sign-up
Visitor is registered and checked-in by the Receptionist
Host gets a notification, where they opt to Approve the meeting
Host notifies the Receptionist of the end of the meeting
Visitor is checked-out by the Receptionist
Host enters notes and remarks of the meeting
Customizable Components
Scheduling Meetings – Host can invite visitors for meetings and also approve, reject and reschedule meetings
Single/Bulk invites – Invitations can be sent individually to a visitor or collectively to many visitors
VIP Visitors – Additional security of data for VIP visitors to avoid misuse of information
Courier Management – Keeps a check on deliveries like commodities being delivered in and out of establishments
Alerts & Notifications – Get notified on SMS, email, and application
Parking Management – Manage availability of parking space
Individual log-in – Every user has their own log-in id
Visitor/Meeting Analytics – Evaluate notes and remarks of the meeting stored in the system
Visitor Management System is a secure and user friendly database manager that records, filters, tracks the visitors to your organization.
"Secure Your Premises with VizMan (VMS) – Get It Now"
Advanced Flow Concepts Every Developer Should KnowPeter Caitens
Tim Combridge from Sensible Giraffe and Salesforce Ben presents some important tips that all developers should know when dealing with Flows in Salesforce.
Code reviews are vital for ensuring good code quality. They serve as one of our last lines of defense against bugs and subpar code reaching production.
Yet, they often turn into annoying tasks riddled with frustration, hostility, unclear feedback and lack of standards. How can we improve this crucial process?
In this session we will cover:
- The Art of Effective Code Reviews
- Streamlining the Review Process
- Elevating Reviews with Automated Tools
By the end of this presentation, you'll have the knowledge on how to organize and improve your code review proces
Understanding Globus Data Transfers with NetSageGlobus
NetSage is an open privacy-aware network measurement, analysis, and visualization service designed to help end-users visualize and reason about large data transfers. NetSage traditionally has used a combination of passive measurements, including SNMP and flow data, as well as active measurements, mainly perfSONAR, to provide longitudinal network performance data visualization. It has been deployed by dozens of networks world wide, and is supported domestically by the Engagement and Performance Operations Center (EPOC), NSF #2328479. We have recently expanded the NetSage data sources to include logs for Globus data transfers, following the same privacy-preserving approach as for Flow data. Using the logs for the Texas Advanced Computing Center (TACC) as an example, this talk will walk through several different example use cases that NetSage can answer, including: Who is using Globus to share data with my institution, and what kind of performance are they able to achieve? How many transfers has Globus supported for us? Which sites are we sharing the most data with, and how is that changing over time? How is my site using Globus to move data internally, and what kind of performance do we see for those transfers? What percentage of data transfers at my institution used Globus, and how did the overall data transfer performance compare to the Globus users?
Accelerate Enterprise Software Engineering with PlatformlessWSO2
Key takeaways:
Challenges of building platforms and the benefits of platformless.
Key principles of platformless, including API-first, cloud-native middleware, platform engineering, and developer experience.
How Choreo enables the platformless experience.
How key concepts like application architecture, domain-driven design, zero trust, and cell-based architecture are inherently a part of Choreo.
Demo of an end-to-end app built and deployed on Choreo.
Why React Native as a Strategic Advantage for Startup Innovation.pdfayushiqss
Do you know that React Native is being increasingly adopted by startups as well as big companies in the mobile app development industry? Big names like Facebook, Instagram, and Pinterest have already integrated this robust open-source framework.
In fact, according to a report by Statista, the number of React Native developers has been steadily increasing over the years, reaching an estimated 1.9 million by the end of 2024. This means that the demand for this framework in the job market has been growing making it a valuable skill.
But what makes React Native so popular for mobile application development? It offers excellent cross-platform capabilities among other benefits. This way, with React Native, developers can write code once and run it on both iOS and Android devices thus saving time and resources leading to shorter development cycles hence faster time-to-market for your app.
Let’s take the example of a startup, which wanted to release their app on both iOS and Android at once. Through the use of React Native they managed to create an app and bring it into the market within a very short period. This helped them gain an advantage over their competitors because they had access to a large user base who were able to generate revenue quickly for them.
Innovating Inference - Remote Triggering of Large Language Models on HPC Clus...Globus
Large Language Models (LLMs) are currently the center of attention in the tech world, particularly for their potential to advance research. In this presentation, we'll explore a straightforward and effective method for quickly initiating inference runs on supercomputers using the vLLM tool with Globus Compute, specifically on the Polaris system at ALCF. We'll begin by briefly discussing the popularity and applications of LLMs in various fields. Following this, we will introduce the vLLM tool, and explain how it integrates with Globus Compute to efficiently manage LLM operations on Polaris. Attendees will learn the practical aspects of setting up and remotely triggering LLMs from local machines, focusing on ease of use and efficiency. This talk is ideal for researchers and practitioners looking to leverage the power of LLMs in their work, offering a clear guide to harnessing supercomputing resources for quick and effective LLM inference.
TROUBLESHOOTING 9 TYPES OF OUTOFMEMORYERRORTier1 app
Even though at surface level ‘java.lang.OutOfMemoryError’ appears as one single error; underlyingly there are 9 types of OutOfMemoryError. Each type of OutOfMemoryError has different causes, diagnosis approaches and solutions. This session equips you with the knowledge, tools, and techniques needed to troubleshoot and conquer OutOfMemoryError in all its forms, ensuring smoother, more efficient Java applications.
Quarkus Hidden and Forbidden ExtensionsMax Andersen
Quarkus has a vast extension ecosystem and is known for its subsonic and subatomic feature set. Some of these features are not as well known, and some extensions are less talked about, but that does not make them less interesting - quite the opposite.
Come join this talk to see some tips and tricks for using Quarkus and some of the lesser known features, extensions and development techniques.
Designing for Privacy in Amazon Web ServicesKrzysztofKkol1
Data privacy is one of the most critical issues that businesses face. This presentation shares insights on the principles and best practices for ensuring the resilience and security of your workload.
Drawing on a real-life project from the HR industry, the various challenges will be demonstrated: data protection, self-healing, business continuity, security, and transparency of data processing. This systematized approach allowed to create a secure AWS cloud infrastructure that not only met strict compliance rules but also exceeded the client's expectations.
1. Adapting Q-Pulse to your SMS
Business Model
Patrick Manley
Gulfstream Safety Management Systems
2. Gulfstream Worldwide Installations
Gulfstream
SMS as of 2014
• 12 Product Support facilities around the world including CLS
• 2 manufacturing & 2 Completion Center facilities in Savannah GA
• Engineering organization
• Flight Operations
• Sales and Marketing
Gulfstream Proprietary2
3. Gulfstream SMS Business Model
• Provide a practical, functional and compliant program for
managing risk
– Centralized program oversight at a corporate level
– Site level accountability and responsibility via site focal
– Scalable, consistent process design allowing for operational
differences
• lean the process, yet bolster the resulting effects
– Procure a software program with:
• strong customer service support
• local adaptability
• a capability to follow existing SMS processes
• a capability that leans/enhances existing SMS process
Gulfstream Proprietary3
4. End User Base
• 13000~ person user base for reporting via web
• 200~ investigators using client
• 17 SMS Managers/Coordinators using client
• 7 SMS Corporate level program managers per business
unit using client
Engineering &
Flight Operations
Production Materials
Sales &
marketing
Repair Stations
Gulfstream Proprietary4
5. A Practical SMS
Disciplinary
determination
Y/N?
Dispute
Appeals
Process
Management team
engagement
GAC Safety
Performance
Monitoring
Site Safety Council
Event Review
Team (ERT)
Prevention/Reduction
strategy oversight
Recommendations
Investigation results
Monthly Site Safety
Review
Event
Risk Assessment
Hazard Report
Gulfstream Proprietary5
6. Q-Pulse Design & Installation Considerations
• Module use
– Occurrence Reporting
– Audit/Assessment
– CA/PA
– Documents
• Hosted or firewalled servers
• Shared workstations, individual computer access or both
• Audience differences
• iPad usage and who will use it
• Roll out (stepped or blanket)
Gulfstream Proprietary6
7. Transition (Paper to Pixels)
• Things to consider when planning the transition
– Workforce capability
– What does employee engagement look like
• What is the pulse of the people…pun intended
– Employee-base opportunity and availability to access the
program/web
– Ease of use for your predominant population
• Largely computer friendly or limited computer knowledge
Gulfstream Proprietary7
9. Report Types Available
• Custom Made Reports
– Resemble previously
used legacy paper
reports
– Little end-user change
experience
Gulfstream Proprietary9
10. Locations Upgrade
• Allowed for
streamlined report
access
– Previous version
required a form each
type for each location
– Routing configuration
the largest, most useful
enhancement to date
Gulfstream Proprietary10
11. Incident Management
• Stages modified to follow GAC SMS process model
• Investigation and Root Cause stages are separated to allow for better
data capture
• Contributing factors versus Root Cause
Gulfstream Proprietary11
12. Classifications Use
• Maintenance Error
Decision Aid (MEDA)
• Human Factors
Classification Systems
• Continuing to advance the
categories from “other” as
more defined information
becomes available and
with repetition
Gulfstream Proprietary12
13. Risk Assessments using SPE Model
• Severity/Probability/Exposure
• Allows for tempering of what could always be considered
“catastrophic”
Gulfstream Proprietary13
14. Managing the Information Bow Wave
• Prepare your teams
– That people will test your system with seemingly minor/irrelevant
reports
• Act anyway…builds system confidence
– Talk to others if it doesn’t work
– Once confidence is gained by the masses, reporting rate will double
• Exercise your process vigorously at first and find your
balance
– Stabilize and manage program/employee expectations
• Give feedback to the reporter at every opportunity if your
process and population supports it
– Some may not elect to have emails at every status change
Gulfstream Proprietary14
15. Start, Stop and Continue
• Start
– Communications early and don’t stop
– Leveraging Q-Pulse adaptability
– Leveraging Q-Pulse’s powerful analysis engine
• Stop
– Making excuses, make differences
– Tweaking a good program where not appropriate
• Continue
– Delivering meaningful and actionable metrics
– Communications
– Exercising patience, objections to new programs will subside
Gulfstream Proprietary15
16. Stabilizing a System While Preparing for Growth
• It will become popular to business leaders when real
capabilities and metrics are known, understood and
monitored
– Occurrence Reporting and Risk Management
– Plan early and communicate
– Q-Pulse is highly adaptable
• Engage your internal business partners and Gael Q-Pulse
representative to understand your growth and Q-Pulse
advantages available to you.
Product Damage Employee Injury IQI Security
Quality Escapes Entry into Service Field Service Air Safety Reports
Ground Safety Reports Normal Event Reports
Gulfstream Proprietary16
