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P A T R I C I A T . D E S M O N D
485 GRAMATAN AVENUE, 5J · FLEETWOOD, NEW YORK 10552
(914) 255-2199 · patriciadesmondny@gmail.com
E X P E R I E N C E
Receptionist (Consultant)
Barclays November2015to Present
 Coverage of the reception desks, phones, meet & greet andassociatedservices for multiple trading floors and departments,
including senior executives, legal, investments and analytics.
Morgan Stanley Summer 2015
 Floating andfixedreceptionservices for the Investment Banking Group, Corporate Headquarters, andthe Trading Floor.
 Extensive use of the Datacraft Hospitality suite for conference room booking.
Executive Receptionist 2014
TheRenco Group
 First point of contact for this industrialinvestment holding company's busyexecutives.
 Provided sensitive andcritical reception servicesto the high-profile founder, the firm’s executives, clients andguests in a
heightenedsecurityenvironment. All callsscreened, evaluatedandappropriatelydispersed.
 Provisionedextensive catering daily, both breakfast andlunch, for up to 70 in conference andboard rooms. Maintained
pantry.
Executive Receptionist 2009through2013
Permal Group
 Lead contact inthe Office of the Chairman. Extensivelycovered the Chairman's andVice Chairman's phones.
 Routed calls on the mainline. Greetedclients, bookedconference rooms, sorted mail, managedcatering.
ExecutiveReceptionist(Consultant)
JPMorganChase & Co.
Asian and European Investment Banking Grp. and Corporate 2008
Office of the Chairman, The Gallery 2007
Receptionist, Part-time 2005through2007
MarkL. KornspanEA, Accounting & Tax Services
 Responsible for careful screening andresolutionof inboundcalls. Extensive use of Outlookfor scheduling appointments.
Executive Receptionist 2004through2005
Grotta, Glassman& Hoffman
 First point of contact for prominent hr law firm, responsible for allin-boundcommunications.
 Managed, maintained, andinventoried law library. Oversawgeneral facilities andoffice supplies upkeep. Greeted and
directedclients andprofessionals. Scheduled/managedconference rooms, orderedfood andbeveragesfor meetings and
events. Sortedand logged legal mail.
Executive Receptionist 2001through2003
MercerHuman ResourceConsulting
 Executive Receptionist for senior management at Mercer Consulting andMarsh & McLennancompanies. Greeted all visitors,
scheduledmeetings, maintained calendars, performed detailedandaccurate call screeningand message taking,
 InformationCenter receptionduties entailed screening a ndroutinghigh-traffic phone calls, welcoming visitors, distributing
printedmedia, andfaxing.
 Bookedconference rooms via Outlookand Excel, published dailyandweeklygroupschedules, managed in -office events, and
coordinatedsupplyorders.
S K I L L S & C A P A B I L I T I E S
Possesses exceptional interpersonal skills with an extremelypolishedprofessional image. Adept at pleasantlyapplyingcourtesyandtact
to ensure smooth office operation. Technical skills include general Microsoft Office (Outlook, Word, basic Excel), Lotus Notes, Google
services, Datacraft Hospitality, Android andInternet research. Expert on a wide varietyof phone systems andoffice equipment.

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Patricia_Desmond_Resume_2016

  • 1. P A T R I C I A T . D E S M O N D 485 GRAMATAN AVENUE, 5J · FLEETWOOD, NEW YORK 10552 (914) 255-2199 · patriciadesmondny@gmail.com E X P E R I E N C E Receptionist (Consultant) Barclays November2015to Present  Coverage of the reception desks, phones, meet & greet andassociatedservices for multiple trading floors and departments, including senior executives, legal, investments and analytics. Morgan Stanley Summer 2015  Floating andfixedreceptionservices for the Investment Banking Group, Corporate Headquarters, andthe Trading Floor.  Extensive use of the Datacraft Hospitality suite for conference room booking. Executive Receptionist 2014 TheRenco Group  First point of contact for this industrialinvestment holding company's busyexecutives.  Provided sensitive andcritical reception servicesto the high-profile founder, the firm’s executives, clients andguests in a heightenedsecurityenvironment. All callsscreened, evaluatedandappropriatelydispersed.  Provisionedextensive catering daily, both breakfast andlunch, for up to 70 in conference andboard rooms. Maintained pantry. Executive Receptionist 2009through2013 Permal Group  Lead contact inthe Office of the Chairman. Extensivelycovered the Chairman's andVice Chairman's phones.  Routed calls on the mainline. Greetedclients, bookedconference rooms, sorted mail, managedcatering. ExecutiveReceptionist(Consultant) JPMorganChase & Co. Asian and European Investment Banking Grp. and Corporate 2008 Office of the Chairman, The Gallery 2007 Receptionist, Part-time 2005through2007 MarkL. KornspanEA, Accounting & Tax Services  Responsible for careful screening andresolutionof inboundcalls. Extensive use of Outlookfor scheduling appointments. Executive Receptionist 2004through2005 Grotta, Glassman& Hoffman  First point of contact for prominent hr law firm, responsible for allin-boundcommunications.  Managed, maintained, andinventoried law library. Oversawgeneral facilities andoffice supplies upkeep. Greeted and directedclients andprofessionals. Scheduled/managedconference rooms, orderedfood andbeveragesfor meetings and events. Sortedand logged legal mail. Executive Receptionist 2001through2003 MercerHuman ResourceConsulting  Executive Receptionist for senior management at Mercer Consulting andMarsh & McLennancompanies. Greeted all visitors, scheduledmeetings, maintained calendars, performed detailedandaccurate call screeningand message taking,  InformationCenter receptionduties entailed screening a ndroutinghigh-traffic phone calls, welcoming visitors, distributing printedmedia, andfaxing.  Bookedconference rooms via Outlookand Excel, published dailyandweeklygroupschedules, managed in -office events, and coordinatedsupplyorders. S K I L L S & C A P A B I L I T I E S Possesses exceptional interpersonal skills with an extremelypolishedprofessional image. Adept at pleasantlyapplyingcourtesyandtact to ensure smooth office operation. Technical skills include general Microsoft Office (Outlook, Word, basic Excel), Lotus Notes, Google services, Datacraft Hospitality, Android andInternet research. Expert on a wide varietyof phone systems andoffice equipment.