Your Partner in Telecom




                          Updated March 15th, 2010
Overview

partnerTEL is one of the country's largest, independently-owned providers
of telecom consulting, procurement and managed services.

  Established in 1996

  Headquartered in Atlanta, GA
       Offshore office: San Jose, Costa Rica

  Areas of Expertise: TEM and Procurement Services

  partnerTEL has assisted over 4000 customers better manage their telecom
  services

  Non Intrusive Model

  Member of the Cost Management Group




                                                        “Your Partner in Telecom”
TEM and Audit/Optimization

partnerTel focuses on reducing your overall telecom expenses and creating a
reliable Telecom infrastructure for your company.
     Organizations often…

                     Overpay due to lack of auditing
                     Lack visibility in telecom spend
                     Pay unnecessary fees
                     Have inefficiencies processing bills and
                     supporting users

     Telecom Bills…

                     Are highly complicated
                     Often have a 7-12% error rate
                     Are difficult to parse and capture details
                     Are expensive to manage without proper resources



                                                          “Your Partner in Telecom”
Audit/Optimization



Fast turn around time for savings opportunities
Provide results within 30 days
Granular, detailed focus



Establish the standard for continuing savings
Accurate baseline for ongoing reference
Service Rationalization
Develop a pool of savings/refunds


Total Client Control
Process not only allows for, but requires client approval
Regular and on demand reporting
We don’t waste time – yours or ours




                                          “Your Partner in Telecom”
Deliverables


Audit recoveries
Inventory of audited services
Documentation
Billing errors and recoveries

Cost reduction recommendations
Service reductions and rearrangements
Service alternatives
Rate and contract negotiation

Implementation management
Full implementation responsibility
Project management
Supplier management
Proof of savings

Best Practice Review
“Answering the Why Question”
Service Optimization
Traffic Studies and Sizing
Technology assessment strategies
Consumption Management

                                 “Your Partner in Telecom”
Methodology



      Historical Audit   Optimization                    Inventory
                                                        Management


Audit invoices           Eliminate
                         unnecessary fees   Online Access            Auditing &
Identify errors in                           & Reporting             Validation
charges assessed         Remove unneeded
                         services
Engage vendors to
recover funds            Reduce cost of
                         service              Change                 Dispute &
                                            Management               Recovery




                                                         “Your Partner in Telecom”
Comprehensive Solutions

                       Savings                                                   Invoice & Inventory
                                                                                    Management
  Telecom         Contract         Wireless        Consumption
   Audit         Negotiation      Optimization     Management
                                                                                   Bill Receipt, Audit, &
                                                                                         Allocation
Forensic        RFP, Mid-         Rate Plan,       Service
Telecom         Term, and         Feature, &       Rationalization                       AP Feed
Audit           Incumbent-        Optimization




                                                                     Control
                                                                                MACD & Inventory Tracking
                Only Strategies
                                                   Consumption
                                  Contract Audit                                   Invoice Consolidation
Cost            Voice, Data, &                     metrics
Recovery        Wireless                                                                Reporting
                                  Managed
                Best-In-Class     Conversion       Consumption
Cost            Rates, Terms &    from Personal    behavior
Reduction       Conditions        to Corporate     modification                      Wireless
                Rate
                                  Liable                                            Management
“Auditing the   Verification M
Auditors”       anagement
                                                                                Invoice, Inventory and Asset
                                                                                            Mgmt
                                                                               Wireless Policy Development
                                                                                       Provisioning
                                                                                        Help Desk




                                                                               “Your Partner in Telecom”

PartnerTEL TEM Services

  • 1.
    Your Partner inTelecom Updated March 15th, 2010
  • 2.
    Overview partnerTEL is oneof the country's largest, independently-owned providers of telecom consulting, procurement and managed services. Established in 1996 Headquartered in Atlanta, GA Offshore office: San Jose, Costa Rica Areas of Expertise: TEM and Procurement Services partnerTEL has assisted over 4000 customers better manage their telecom services Non Intrusive Model Member of the Cost Management Group “Your Partner in Telecom”
  • 3.
    TEM and Audit/Optimization partnerTelfocuses on reducing your overall telecom expenses and creating a reliable Telecom infrastructure for your company. Organizations often… Overpay due to lack of auditing Lack visibility in telecom spend Pay unnecessary fees Have inefficiencies processing bills and supporting users Telecom Bills… Are highly complicated Often have a 7-12% error rate Are difficult to parse and capture details Are expensive to manage without proper resources “Your Partner in Telecom”
  • 4.
    Audit/Optimization Fast turn aroundtime for savings opportunities Provide results within 30 days Granular, detailed focus Establish the standard for continuing savings Accurate baseline for ongoing reference Service Rationalization Develop a pool of savings/refunds Total Client Control Process not only allows for, but requires client approval Regular and on demand reporting We don’t waste time – yours or ours “Your Partner in Telecom”
  • 5.
    Deliverables Audit recoveries Inventory ofaudited services Documentation Billing errors and recoveries Cost reduction recommendations Service reductions and rearrangements Service alternatives Rate and contract negotiation Implementation management Full implementation responsibility Project management Supplier management Proof of savings Best Practice Review “Answering the Why Question” Service Optimization Traffic Studies and Sizing Technology assessment strategies Consumption Management “Your Partner in Telecom”
  • 6.
    Methodology Historical Audit Optimization Inventory Management Audit invoices Eliminate unnecessary fees Online Access Auditing & Identify errors in & Reporting Validation charges assessed Remove unneeded services Engage vendors to recover funds Reduce cost of service Change Dispute & Management Recovery “Your Partner in Telecom”
  • 7.
    Comprehensive Solutions Savings Invoice & Inventory Management Telecom Contract Wireless Consumption Audit Negotiation Optimization Management Bill Receipt, Audit, & Allocation Forensic RFP, Mid- Rate Plan, Service Telecom Term, and Feature, & Rationalization AP Feed Audit Incumbent- Optimization Control MACD & Inventory Tracking Only Strategies Consumption Contract Audit Invoice Consolidation Cost Voice, Data, & metrics Recovery Wireless Reporting Managed Best-In-Class Conversion Consumption Cost Rates, Terms & from Personal behavior Reduction Conditions to Corporate modification Wireless Rate Liable Management “Auditing the Verification M Auditors” anagement Invoice, Inventory and Asset Mgmt Wireless Policy Development Provisioning Help Desk “Your Partner in Telecom”