This document discusses Connecting-Expertise's solution for managing contingent workforces. It defines key terms like VMS, MSP, and contingent workforce. Connecting-Expertise provides a VMS SaaS platform that enables eSourcing, contract management, invoicing, and reporting for contingent workers. Their customers represent over €490 million in annual spend. While contingent workforces are important, they also present challenges around spend control, service quality, and compliance. Connecting-Expertise's solution aims to address these challenges through an automated and transparent procurement process.

1. Connecting-Expertise
Get a grip on Contingent Workforce
Value Proposal
April 2012

2. Agenda
Setting the scene
Connecting-Expertise
Contingent Workforce
Our solution
Partners
Summary/next steps

3. Setting the scene
Definitions:
VMS: (Vendor Management System): Web-based application that acts as a
mechanism for business to manage and procure Contingent Workforce. Typical
features include sourcing, contract management, ordering, consolidated billing and
significant enhancements in reporting capabilities outperforming manual systems and
processes.
MSP (Managed Service Provider): the practice of transferring day-to-day
related management responsibility as a strategic method for improved effective and
efficient operations.
Marketplace: The Internet allowed marketplaces to thrive by connecting buyers and
sellers allowing them to trade goods and/or services. The formation of online
marketplaces often occurs quickly in response to social or economic trends.
Contingent Workforce: Group of non-permanent workers known as freelancers,
independent professionals, temporary contract workers, interim labor, contractors or
consultants. CWM is the strategic approach managing an organization's CW in a way
that it reduces the company's cost in the management of contingent employees and
mitigates the company's risk in employing them.

4. Connecting-Expertise
Our profile:
Software company, with a focus on processes related to working with contingent labour
Founded in 2007 (www.connecting-expertise.com), independent, privately-held
3 partners
Peter De Buck:
Sales & Mktg at Service Providers; Procurement (sourcing) at Euroclear, Elia, …
Ludo Wijgaerden:
Sales Mgt at Software & Telco companies; Alliance Management
Patrick Verrept:
Functional design; interim labor front-office (Randstad & Tempo Team); VMS implementations (e.g.
Fieldglass)
Low overhead - maximum leverage

5. Connecting-Expertise
Our customers & users:
Software actively used in 10 European countries
Profitable growth from the start
> 900 suppliers, > 1750 users using the software
> € 490 Million annual spend
100% client retention

6. Contingent Workforce
Contingent workforce is important…
10% of a company’s workforce is contingent labour; in 2 years this will likely be 15%
59% of companies spend over € 35 million on contingent labour
100+ different suppliers on average to source contingent labour
55% of companies view contingent labour as high value to support business objectives
76% of companies do not have a contingent labour workforce strategy
Sources: 2010 Contingent Buyer Survey
by Staffing Industry Analysts;
Aberdeen Group June 2010

7. Contingent Workforce
…imposes various operational and tactical challenges…
Spend Reduction and control
Improve service to internal client
find the right consultant, at the right moment, at the right price
offer solutions for increasing talent shortages
increase retention
Improve the procurement & planning process
reduce elapse time
reduce (acquisition) cost
increase transparency
Supplier and Vendor Management
Reduce ‘backdoor selling’
Compliancy, regulations and risk
Focus on strategy/tactics (Vendor Management), less on operations
Reporting

8. Contingent Workforce
…and requires a long-term strategy
Source: 2011 Contingent Buyer Survey
by Staffing Industry Analysts

9. Our Core Solution
VMS SaaS enabling:
eSourcing
Benchmarking
Contract Management
Timesheet Management
Vendor Management
SLA Management
eInvoicing
Reporting
Benefits:
Stakeholders: Flexible eSourcing (T&M, Interim,
Project), workload reduction, throughput
Procurement, HR, Finance, time reduction, transparant reporting &
Operations, Key Suppliers… evaluation, realtime market prices,
increased buying power, …

10. Our Solution
Technology review:
Development
Connecting-Expertise owns the Intellectual Property and Development Rights
Multilingual and international software application
Third-party products and components for specific functionality (e.g. matching)
Secured web-based platform with 24/7 access
80% out of the box implementation; best of breed software
SaaS Solution, client data hosted in Europe
Interfacing and integration: open architecture
Based on HR-XML Standard
Web services or file transfer
Portal integration

11. Our Solution
Business benefits:
Potential spend reduction
of 7,5 – 17,5%
Spend, supplier and contractor
control via improved and automated
reporting
A fast, transparent and documented process:
process cost reduction between 10-20%
A Contingent Workforce strategy that keps track
of your evolving business needs and requirements.

12. Partners
Partnering strategy:
Provide a service layer to complement Connecting-Expertise’s software platform
Partner services include:
Software implementation
o process analysis and documentation
o application configuration and fine-tuning
o training
Daily operations
o contract handling,
o on/off-boarding,
o invoicing
o …
Business intelligence
o vendor management/negotiations
o trend analysis & reporting
o …
Operational support
International coverage

13. Wrap up
Questions & Answers
Next steps
peter.de.buck@connecting-expertise.com
+32 9 390 83 50