Pamela J Hays is seeking a position that utilizes her organizational skills, education background in medical office management from Kaplan University, and excellent customer service abilities. She has experience as a field representative for the US Census Bureau, a tax preparer for Jackson Hewitt Tax Service, and a retention specialist for Empire Today LLC. Her education includes an Associate's degree in Medical Office Management and certification in Basic Life Support.

1. Pamela J Hays
Greenville, MS 662-931-1989 Email: Mshays02@gmail.com
OBJECTIVE
To obtain a position that will enable me to use my organizational skills, educational background
and give me the ability to use my excellent customer service skills.
EDUCATION
Kaplan University, Davenport, IA 2013-2015
Associates of Applied Science in Medical Office Management
G.P.A 3.78
Kaplan University Externship 2015
Oakes Family Medical Care Greenville, MS
 Assist with Calling Patients and checked patients in
 Checked Patients insurance
EXPERIENCE
US Census Bureau, Greenville, MS 2015-Current
Field Representative
 Perform interview with respondents
 Explain the surveys to respondents
 Follow up with respondents after interviews
Jackson Hewitt Tax Service, Greenville, MS 2009-Current
Tax Preparer
 Prepare Taxes
 Educate clients on the new tax laws
 Print Customer Checks
Empire Today LLC, Junction City, KS 2005-2007
Retention Specialist
 Handled Customer Concerns over the phone
 Scheduled Customer appointments
 Saved Customers order by offering an incentive
Membership:
National Society of Collegiate Scholars 2015
Certification:
Basic Life Support (BLS) American Heart Association 2015-2017
Skills: Microsoft Word 2010(Excel, Word, PowerPoint), Customer service, Medical billing and
coding Google chrome, Email