Ajah Washington is seeking a position to continue developing her leadership and organizational skills while completing her Bachelor's degree in Biology at North Carolina Agricultural & Technical State University. She has a 3.7 GPA from Louisburg College where she graduated magna cum laude with an Associate's degree. Her professional experience includes customer service roles at Xerox and Whitaker & Associates, where she handled medical billing and claims. She also has experience in laboratory techniques like pipetting and skills in Microsoft applications.

1. Ajah Washington
902 Circle Dr.
Greensboro, NC 27405
(919)593-9858; awashington@aggies.ncat.edu
OBJECTIVE
To obtain a position that will continue to enhance leadership and organizational skills, and complete
educational requirements that will lead to a Bachelors of Biology
EDUCATION
Louisburg College
Magna Cum Laude Graduate Louisburg, NC
GPA=3.7
Associates of Arts, May 2016
North Carolina Agricultural & Technical State University Greensboro, NC
B.S., Biology, May 2018
PROFESSIONAL EXPERIENCE
Xerox Raleigh, NC
Customer Service Representative June 2016-August 2016
Responsible for up to 120 inbound calls per day, providing excellent customer service, organizing and
assisting customers with reserving vehicles.
Whitaker & Associates NC
Customer Service Analyst/Medical Billing Raleigh, NC
May 2014-August 2016
Responsible for answering all incoming calls pertaining to insured issues with medical claims and
nonpayment. Input data into multiple databases for insurance accuracy. Billed multiple insurance
carriers for reimbursement. Communicate with patients, physicians, and internal departments. Research
all discrepancies with medical adjustments. Process all inquiries for eligibility and authorization
Skills & Abilities
Excellent communication. Knowledgeable in ICD.9 and ICD.10 terminology and medical coding.
Proficient in all Microsoft applications. Pipetting and serial dilutions.
VOLUNTEER ACTIVITIES
 Lecture, Education, and Diversity Chair of Louisburg College Programming board 15-16
 New Student Orientation Leader at Louisburg College 15-16
 Student Government Association: Sophomore Senator 15-16
 Canes for Change: Community Service based residence 15-16
 Residence Assistant Summer 2015
HONORS & AWARDS
 National Society of High School Scholars
 Phi Theta Kappa Honor Society
References Available Upon Request