Provides a framework of 12 parameters to evaluate Martech. Outlines features, user experience, security, flexibility, product roadmap, interoperability, ecosystem, set-up costs, license costs, maintenance costs, contracts, SLAs and Cultural Fit
Static Testing: We Know It Works, So Why Don’t We Use It?TechWell
We know that static testing is very effective in catching defects early in software development. Serious bugs, like race conditions which can occur in concurrent software, can't be reliably detected by dynamic testing. Such defects can cause a business major damage when they pop up in production. Despite its effectiveness in early defect detection and ease of use, static testing is not very popular among developers and testers. Meena Muthukumaran discusses reasons why static testing is not commonly used or not used optimally: lack of awareness, lack of time, and myths about cost and effort requirements. Meena explains ways to perform effective static testing—identifying your needs, shortlisting the tools based on your needs, creating awareness and a culture for proactively eliminating defects early in the lifecycle, and encouraging effective usage of static testing. She offers various implementation solutions to suit different development methodologies and ways to measure the benefits realized with static testing.
The Murex Datamart, built on a strong foundation, often gets overloaded with inorganic, quick-fix reporting codes and backend tables. The fast-paced demands of reporting exerts a lot of pressure on the platform. Mindtree’s framework enables financial institutions to derive the best out of it. This ensures that performance levels do not decline, even after making it scalable for higher volumes.
Provides a framework of 12 parameters to evaluate Martech. Outlines features, user experience, security, flexibility, product roadmap, interoperability, ecosystem, set-up costs, license costs, maintenance costs, contracts, SLAs and Cultural Fit
Static Testing: We Know It Works, So Why Don’t We Use It?TechWell
We know that static testing is very effective in catching defects early in software development. Serious bugs, like race conditions which can occur in concurrent software, can't be reliably detected by dynamic testing. Such defects can cause a business major damage when they pop up in production. Despite its effectiveness in early defect detection and ease of use, static testing is not very popular among developers and testers. Meena Muthukumaran discusses reasons why static testing is not commonly used or not used optimally: lack of awareness, lack of time, and myths about cost and effort requirements. Meena explains ways to perform effective static testing—identifying your needs, shortlisting the tools based on your needs, creating awareness and a culture for proactively eliminating defects early in the lifecycle, and encouraging effective usage of static testing. She offers various implementation solutions to suit different development methodologies and ways to measure the benefits realized with static testing.
The Murex Datamart, built on a strong foundation, often gets overloaded with inorganic, quick-fix reporting codes and backend tables. The fast-paced demands of reporting exerts a lot of pressure on the platform. Mindtree’s framework enables financial institutions to derive the best out of it. This ensures that performance levels do not decline, even after making it scalable for higher volumes.
Scalable cloud governance, risk management and compliancePeter HJ van Eijk
Cloud consumers are primarily worried about security. If you are a cloud provider, or cloud broker, learn how to get improve your trustworthiness to your customers efficiently and scalable, by integrating governance, risk management and compliance.
• Make Versus Buy
• Benefit of Outsourcing
• Source of Supplier Information
• Strategis Selection
• Supplier Relationship Management (SRM)
• Industry Example
Selection of a standard collaboration platform and toolset used to be easy: Microsoft or IBM Lotus. Now there are many competitors in this market, fueled by the rise of Web 2.0 collaboration paradigms, requiring organizations to know what the problem is they are trying to solve.
This storyboard will help you:
•Understand and identify collaboration opportunities that exist within your organization.
•Identify leading vendors and compare capabilities.
•Select the right solution to implement.
Organizations are embracing the need to support teams with enterprise collaboration solutions.
Wondering what selection criteria you should consider when researching and identifying a new ATS? Download this checklist to learn what you should consider now.
Mr. Shullich recently managed a successful project to execute a product selection for an ERP system which will replace many back office systems. This presentation is a case study of the project.
Applicant Tracking System Vendor Criteria ChecklistMatt Charney
Here's an easy to use spreadsheet for helping recruiting and staffing professionals as well as HR leaders with selecting which applicant tracking system (ATS) to use while considering new HR Technology. Use this sample vendor evaluation matrix during your own RFP processes for a side-by-side comparison of the recruiting software vendors currently under consideration.
vendor validation is important now a days in pharmaceutical industries.
vendor is authorizes seller of raw material,equipment and packaging material to the pharmaceutical organization.
Vendor Management - Compliance Checklist Manifesto SeriesContinuity Control
Regulatory examiners are expecting to see and review your financial institution's vendor management program, which is to include a process for assessing specific vendor risk, vendor selection, contracting, and ongoing oversight. This webinar will demonstrate that implementing a repeatable process will provide consistency and reduce your institution's Compliance Tax by saving you time and resources, including helping to ensure your valuable dollars are spent wisely.
Objectives:
- Understanding of the regulatory requirements for the vendor management program
- High level overview of the key elements
- Provide guidance in developing your program
Scalable cloud governance, risk management and compliancePeter HJ van Eijk
Cloud consumers are primarily worried about security. If you are a cloud provider, or cloud broker, learn how to get improve your trustworthiness to your customers efficiently and scalable, by integrating governance, risk management and compliance.
• Make Versus Buy
• Benefit of Outsourcing
• Source of Supplier Information
• Strategis Selection
• Supplier Relationship Management (SRM)
• Industry Example
Selection of a standard collaboration platform and toolset used to be easy: Microsoft or IBM Lotus. Now there are many competitors in this market, fueled by the rise of Web 2.0 collaboration paradigms, requiring organizations to know what the problem is they are trying to solve.
This storyboard will help you:
•Understand and identify collaboration opportunities that exist within your organization.
•Identify leading vendors and compare capabilities.
•Select the right solution to implement.
Organizations are embracing the need to support teams with enterprise collaboration solutions.
Wondering what selection criteria you should consider when researching and identifying a new ATS? Download this checklist to learn what you should consider now.
Mr. Shullich recently managed a successful project to execute a product selection for an ERP system which will replace many back office systems. This presentation is a case study of the project.
Applicant Tracking System Vendor Criteria ChecklistMatt Charney
Here's an easy to use spreadsheet for helping recruiting and staffing professionals as well as HR leaders with selecting which applicant tracking system (ATS) to use while considering new HR Technology. Use this sample vendor evaluation matrix during your own RFP processes for a side-by-side comparison of the recruiting software vendors currently under consideration.
vendor validation is important now a days in pharmaceutical industries.
vendor is authorizes seller of raw material,equipment and packaging material to the pharmaceutical organization.
Vendor Management - Compliance Checklist Manifesto SeriesContinuity Control
Regulatory examiners are expecting to see and review your financial institution's vendor management program, which is to include a process for assessing specific vendor risk, vendor selection, contracting, and ongoing oversight. This webinar will demonstrate that implementing a repeatable process will provide consistency and reduce your institution's Compliance Tax by saving you time and resources, including helping to ensure your valuable dollars are spent wisely.
Objectives:
- Understanding of the regulatory requirements for the vendor management program
- High level overview of the key elements
- Provide guidance in developing your program
Importance of having a right Sourcing strategy is key to success for CXO. It has to be correct blend of partners both internal as well as external. The strategy can be arrived only if business goals are understood correctly. This deck shares an approach and ways to arrive at IT Sourcing Strategy.
SmartERP Webinar
Did you know that approximately 55% of work activities can be automated using Robotic Process Automation (RPA) technology? Automating business processes in Finance is now considered a business imperative. RPA enables organizations to power people and automates business operations by leveraging this game-changing technology.
RPA has become one of the most popular choices for improving operational efficiency with tactical automation. 59% of Finance & Accounting leaders believe RPA will make their business more competitive over the next two years.
In this webinar, you will learn how to:
How to utilize RPA to transform your organization
Fix broken manual processes
Integrate RPA with your Finance applications
Easily scale large and often changing logic systems
Perform a vast array of key essential tasks; quickly and precisely
Use RPA with AI, to augment tasks that need human intelligence
Benefits:
Increase productivity across your organization
Enables cost reduction for your organization
Improve your accuracy and increase efficiency
Enhances your customer’s experience
These slides use concepts from my (Jeff Funk) course entitled Biz Models for Hi-Tech Products to analyze the business model for Zenefits, a supplier of cloud-based human resource (HR) software. Traditionally, HR departments have dealt with benefits brokers, who act as intermediaries between HR departments and insurance companies. Zenefits offer HR software that replaces these benefits brokers thus enabling HR departments to deal with insurance companies through the software. Zenefits offers its software for free to HR departments and takes a commission from insurance that is purchased through its software. This commission is much lower than that taken by traditional benefits brokers because Zenefits has simplified the process of purchasing the insurance. These slides describe the value proposition, customers, scope of activities, method of value capture, and method of strategic control for Zenefits.
Technology is a key enabler for achieving the synergies and savings associated with a shared services delivery model and are important tools for running an HR service center. This is the second session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we reviewed a range of HR technologies to consider as you plan your shared services operation. We discuss the key functions of different types of technologies, important requirements and tips for evaluating different solutions, and guidelines for estimating technology costs.
For more information, please visit www.scottmadden.com.
Technology is a key enabler for achieving the synergies and savings associated with a shared services delivery model and are important tools for running an HR service center. This is the second session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we reviewed a range of HR technologies to consider as you plan your shared services operation. We discuss the key functions of different types of technologies, important requirements and tips for evaluating different solutions, and guidelines for estimating technology costs.
For more information, please visit www.scottmadden.com.
Forrester Wave | BPM Platforms for digital business 2015Rick VARGAS
Pegasystems Leads The Pack
Forrester’s research uncovered a market in which
Pegasystems, Appian, and IBM continue to lead
the pack. Software AG, Oracle, Newgen Software,
OpenText, Bizagi, K2, and DST Systems offer
competitive options. Red Hat and TIBCO
Software lag behind.
The BPM Platforms Market Is Growing As EA
Pros Accelerate Digital Transformation
The BPM platforms market is growing because
more EA professionals see BPM as a way to
address emerging challenges for customer
experience and digital business. This market
growth is, in large part, because EA pros
increasingly trust BPM platform providers to act
as strategic partners, helping them transform
how they use technology to win, serve, and retain
customers in the digital age.
Implementing rewards & recognition program Xoxoday
The organisations’ expectations of HR have shifted - from it being transactional to having critical strategic capabilities. Modern-day HR are increasingly being asked to support their wider organisations on a range of key business priorities, from talent optimisation to staff motivation. Technology enables HRs to diminish their tasks and take help of data for more strategic HR decision making - probably why workforce analytics as a discipline is expected to be worth £1.44 billion by 2025.
Managing motivation across the organisation became another tedious transaction for HR. Modern rewards and recognition platforms stepped right in to fill that gap.
While the technical implementation of recognition and rewards platforms is easier today due to advancements like cloud deployment, mobile enablement, and social technologies, a significant effort is needed to design processes that support the technology solution implementation.
In this guide we take a deeper look at how to seamlessly implement a reward and recognition program at your organisation that motivates employees.
HfS Webinar Slides: Standard Bank Case Discussion - Improving Customer Experi...HfS Research
This webinar replay shares how Standard Bank transformed its onboarding process by deploying Smart Process Automation. Standard Bank’s insights will enable organizations to clearly make the case for Automation as part of their service delivery strategies.
Learn from practitioners and experts on Smart Process Automation from HfS Research, WorkFusion and Standard Bank as they share their experiences about improving business outcomes through more integrated automation technologies.
Watch this replay and learn:
How did Standard Bank approach the automation of key processes—how did the deployment work and what were the results?
What can you learn from a leading service buyer about the future of Smart Automation?
How do Cognitive Computing and Machine Learning enhance the quality and agility of service delivery?
What is the impact of Smart Automation? What are the main use cases and insights?
Watch the webinar replay: http://www.hfsresearch.com/pointsofview/hfs-webinar-standard-bank-case-discussion-improving-customer-experience-through-rpa-ai-powered
Digital transformation is the cultural, organizational, and operational change of an establishment, industry, or
ecosystem through a smart integration of digital technologies, processes and competencies across all levels
and functions in a staged and strategic way.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
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Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Outsourcing Technology Vendor Evaluation Selection best practices
1. Vendor Evaluation and Selection from Ephor Group
Based on our expertise in the technology outsourcing arenas, Ephor Group, for a limited time, is offering
complimentary support for technology sourcing including evaluation and selection as well as
implementation advisory services.
Our expertise areas include outsourcing software, VAR solution providers, and technology enabled
business services (TEBS).
Questions Answered by Ephor Group:
I. Opportunity. Who are the key players, key providers? What are the trends and drivers, pricing
intelligence, “Unit of One Economics” and other key criteria buyers should know before buying?
II. Landscape. Who will be around in 3 years? Which providers have the best service? The best
operating model? Also includes: history and satisfaction.
III. SWOT. What are pros and cons of each?
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E Greenway Plaza Suite 440 | Houston, TX 77046
2. Solving the Value Equation
Sourcing Advisory Sequence of Events:
Vendor Evaluation and Selection Best Practices
VEST Sequence of Events:
Step One:
Review Short-List of
Best Alternatives:
Typically a 15 to 30
minute Discussion.
Vendor Evaluation Selection Tools
provided include:
I. Short-list of providers
II. Excel templates
III. Research reports, use
case presentations, and
fact sheets.
Step Two:
Compare Pros, Cons,
ROI, and key criteria.
Step Three: *For solution providers and
Have Vendors provide software players, we will create
“Use-Case” demos and publishable industry reports as
complete scorecard requested.
ranking scoring system.
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E. Greenway Plaza Suite 404 | Houston, TX 77046
3. Solving the Value Equation
Ephor Group Focus Areas
We research, advise and monitor these outsourcing technology and service sectors.
Sector: Financial Human Resources Information Technology Sales & Marketing
Platform Providers: ERP Payroll Cloud and/or Hosted CRM
Financial Management HRIS – HRMS ITSM Web
PRM (Partner)
App Providers: Expense Management Talent Acquisition Network Management SPM (Sales Performance
Spend Management Talent Management Security and Compensation)
Time and Attendance Workforce Optimization Backup and Bus. Continuity Marketing (Automation,
Billings Asset Management Lead Gen and Nurturing)
Reconciliation
VAR Leaders:
ERP Implementation HR Software Implementation Software Implementation Software Implementation
QuickBooks Support Fractional HR Services ITO Outsourced Services
Fractional IT Services Providers
The most common tools adopted in the marketplace by small businesses include:
Solution Most Common Tools Used by SMBs
Communication Tools Microsoft Outlook, Google Apps, SharePoint, Social Networking Sites, Intranet
Customer Relationship Management SalesForce.com, Microsoft CRM, Zoho, SugarCRM, NetSuite, SalesLogix
Marketing Automation Hubspot, Eloqua, InfusionSoft, Pardot, Marketo
Enterprise Resource Management Microsoft Dynamics, QuickBooks Enterprise
Financial Management QuickBooks, Microsoft Dynamics, Peachtree
Productivity Basecamp, Google Apps, Microsoft Suite
Security McAffee, Norton, Zenith, Microsoft
Storage Dell, HP, EMC
Workforce Management ADP, Ceridian, Paychex
Expense Management Concur, SpringAhead, Nettime, ExpenseCloud
Technology adoption findings among small and mid-market buyers:
Nearly 80% of small to medium bossiness outsourcing at least one function. The “big bang” approach
has given way to a focused by function and/or deliverable scope as opposed to a “lift and shift.”
Approximately 10% of the market evaluating outsourcing a new/additional function. While buyers
continue to be cautious, the percentage of companies using outsourcing is growing, and the functions
being outsourced are too.
40% believe the value proposition of outsourcing is achievable or attained for their company.
Overall, the market is characterized with national and regional software leaders and then highly
fragmented implementation service providers. While competition is prevalent, regional leaders
continue to strengthen their standing in their local markets through expansion and acquisitions.
BestInClass performers have Gross Margins > 70% but Net Income (EBITDA) is single digits or zero
(< 10% have multiyear contracts). < 10 % using offshore. The majority have started bundling of
products and services, services and management, technology and services
While still evolving, BPO and technology platforms have been consolidated to a few major players paving the way for
global, national and regional service providers to approach the mid-market. Adoption is increasing along with vertical
specialization (i.e. focusing on healthcare dental practices, or restaurants or professionals) with the primary reason for
buying being to bypass technology ERP upfront costs while gaining access to the capabilities and benefits of BPO.
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E. Greenway Plaza Suite 404 | Houston, TX 77046
4. Solving the Value Equation
Defining the Buyer for SaaS Technology Solutions & Implementation:
Today, the vast majority of business outsource some function(s) and administrative processes with the
scope of services depending upon the company’s maturity and complexity.
I. Accordingly, BPO (business process outsourcing) and SaaS (software-as-a-service) has grown
beyond providing tax services, bookkeeping, and receivables management to multi-process, multi-
functional providers delivered via a SaaS platform.
II. The demand drivers have shifted from license software to SaaS solutions, from cost savings to
capability enabling solutions, and from functional specific to business-centric solutions.
III. Adoption and utilization of software is improving based on the latest technologies ability to meet
today’s work requirements (one-click reporting and drill-down, mobile and tablet ready, etc.).
What will satisfy the needs of buyers is simplifying the technology and functional processes with a
business-centric mindset. Common reasons for adopting technology include:
Automation of key processes:
o Financial: billing and collection across online payment processing tied to bank and financial
reporting integration which allows for better cash collection, cash management, and
visibility.
o Human Resources: Streamline employee performance management, job and career
development, talent acquisition, talent management, workforce optimization and workforce
planning.
o Information Technology: Asset management, security and productivity.
o Sales & Marketing: Improve revenue.
Efficiency of transactional processing from an average of $15 per transaction to a few dollars.
Governance including regulatory compliance and risk mitigation (Leap into 3rd generation
security, risk mitigation and governance practices!).
Global features including embedded language, user preferences regulatory compliance and
reporting across global operations.
Complex services such as revenue forecasting, revenue-recognition complexities, total
compensation reporting, global payroll capabilities, etc..
Replaces “people dependent” model with a “process dependent” BPO model (P2P, O2C,
R2R1).
Personnel cost savings:
o Rather than hire and build fiefdom’s, leverage outsourced partners people, technology
investments, and expertise. i.e. rather than staff a department, hire on-demand a well oiled
professional team with 15+ years average experience.
Shifts the burden and costs of technology upgrades from the buyer to the BPO provider.
1
Functions: Record to Report (R2R), Order to Cash (O2C), Source to Pay (S2P), Procure to Pay (P2P).
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E. Greenway Plaza Suite 404 | Houston, TX 77046
5. Solving the Value Equation
Replaces “fixed-cost” model with a flexible cost model.
Reduction in DSO, asset recovery, spending, slippage, mistakes.
Improvement in inventories and/or labor and job scheduling and costing.
Trends include:
Buyers continue to be cautious and implementations are done via a phased approach by
module, process, or function one or two at a time.
The hybrid pricing model continues to become the dominant pricing model (annual retainer plus
FTE-based pricing in combination with either transaction-based pricing models).
Beyond efficiency of operations, cost savings, and business process improvements, buyers
requirements include strategic support in the areas of financial and operational analytics,
capital and financing, and overall support of the new role and agenda of today’s CFO including
sourcing procurement, ITO, HRO, Risk, and other key functions.
Clients demanding more than labor cost arbitrage; SaaS platform plus analytics an upfront
requirement along with broad scope of expertise and then point specific processes and functions
delivered via a transaction based pricing model.
The State of Adoption and Utility:
The scope of outsourcing is growing and as technology evolves the cost to implement decreases. With the
demand for efficiencies risen executives can meet their efficiency of operations requirements with shared
service centers.
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E. Greenway Plaza Suite 404 | Houston, TX 77046
6. Solving the Value Equation
The Business Case for Buyers of BPO Solutions:
Over the past few years we have seen the BPO market expand as the ability to deploy BPO via SaaS
coupled with companies adoption of more agile/flexible cost structures. Primarily, executives are turning
to BPO solutions for:
1. Controls
2. Intelligence
3. Real-time KPIs, Knowledge, Analytics
4. Performance Capabilities
5. SaaS Platform
Today, by eliminating non-value added processes,
automating key processes, and gaining access to
resources as needed is key to profitability.
Every day more executives make the decision to
outsource business process and functions. In fact,
the average business outsources part or all of at
least two (2) business processes and/or functions. Furthermore, once executives make the decision to
outsource the number of processes/functions expands as evidenced by a recent survey: Over 75 percent
of the finance executives plan to expand their outsourcing programs in 2010 and over 85 percent of the
finance executives are satisfied with the benefits from BPO2.
Consistent with economic and competitive pressures, the market demand for BPO continues. Of course,
the ROI depends on the exact situation and requirements; however, for emerging enterprises, the
business case is compelling. Historically, companies had the option to buy an industry specific financial
management software, or they could invest
in ERP (enterprise resource planning)
software. The ERP included financial
management software that cost hundreds of
thousands (Sage, Microsoft) or millions
(Oracle, SAP) in up-front costs, before
counting the cost of implementation, setup,
maintenance, training costs and process
improvements.
Driving the adoption and use of BPO are the
benefits of a variable pricing model delivered
via a SaaS model, combined with technology
capabilities and business process excellence
deployed via F&A.
Companies can leverage a SaaS BPO
platform to outsource an entire function or
single process.
Clients financial benefits include reduced
operating costs via a pay-as-you-go pricing model, thereby cutting capital expenditures. More importantly
than the financial benefits, the capability benefits really drive the adoption of BPO. Technology
advancements available today are incredible, like automated processing of payables/receivables and other
2
WNS Annual CFO Survey 2010.
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E. Greenway Plaza Suite 404 | Houston, TX 77046
7. Solving the Value Equation
processing event transactions (no internal human resource costs), or streamlined administration so that
reports are generated automatically: the ability to provide operational and financial reporting dashboards
and reports in near real-time. Today's BPO platform provides an alternative to building internal back-
office fiefdoms before a company has the time and resources that are appropriate. In addition to gaining
enterprise controls and intelligence, cost savings for every business are a priority. And it's even more
import for service businesses that depend on their people to offload and automate transactional and
routine tasks so that ALL current employees can focus on revenue and client related tasks and processes.
Not only are companies challenged with becoming more efficient to maintain the status quo, competition
is eroding margins, globalization is causing changes in cost structures, and technology is either a
hindrance or a helper.
Did you know that the average cost of internally processing a document is $15 per invoice when done
manually?
3
The chart is clear to business owners, the time and resources spent on processing transactions must be
reduced! In the future, companies will spend less time processing and more time on the core business.
Almost all of the transactional processing can be done by technology that did not exist 10 years ago.
Companies will spend less time processing and more time on the core business.
Demand for real-time financial reports as well as non-financial reports and intelligence.
World-class companies are able to close within one day.
Controls and financial reporting reduce risk, cost overruns/rework/errors/theft and
variances.
Rising Costs of Processing:
Average cost of $15 per invoice done manually.
Almost all of accounting can be done by technology that did not exist 10 years ago.
Time spent processing transactions must be reduced!
Rising Complexities:
Contingent workers make up a third of the workforce.
Profitability depends on the success of client, job or project specific teams.
Variances and changes in cash, contracts, and margins must be managed in real-time!
3
Sources: http://www.BPOtoday.com/BPO-today-resource-guide, http://www.outsourcingsuppliers.com/e/everest.html, Everest
Group, Outsourcing Institute, http://www.globalservicesmedia.com/, Equaterra
Ephor Group | 1 (800) 379-9330 | www.ephorgroup.com | 24 E. Greenway Plaza Suite 404 | Houston, TX 77046