The organisations’ expectations of HR have shifted - from it being transactional to having critical strategic capabilities. Modern-day HR are increasingly being asked to support their wider organisations on a range of key business priorities, from talent optimisation to staff motivation. Technology enables HRs to diminish their tasks and take help of data for more strategic HR decision making - probably why workforce analytics as a discipline is expected to be worth £1.44 billion by 2025.
Managing motivation across the organisation became another tedious transaction for HR. Modern rewards and recognition platforms stepped right in to fill that gap.
While the technical implementation of recognition and rewards platforms is easier today due to advancements like cloud deployment, mobile enablement, and social technologies, a significant effort is needed to design processes that support the technology solution implementation.
In this guide we take a deeper look at how to seamlessly implement a reward and recognition program at your organisation that motivates employees.
Employees Salary Management PowerPoint Presentation Slides: Manage salaries and create payroll using professionally designed Employees Salary Management PowerPoint Presentation Slides. Keep a track of company’s records of its employees, salaries, wages, bonuses, taxes, and a lot more. Incorporate employee’s salary management PowerPoint slideshow to calculate funds and taxes. This professionally designed content-ready employees salary management PowerPoint deck comprises of templates like recruitment tracker, recruitment budget, employee information management, employee self-service, training management, goal setting & tracking, performance evaluation, leave tracker management, loan management, claim management, and exit clearance tracker. Get access to this tailor-made easy-to-understand employee salary management PPT templates to keep a tab on the employees’ attendance, leaves, overtime, allowances, loans, advance, bonus, encashment, deductions, and more. This deck is completely editable. You can customize each template as per your need. Edit color, text, icon, and font size if needed. Grab this ready-to-use employees salary PowerPoint presentation to manage employee salary. Express your individual interpretation with our Employees Salary Management Powerpoint Presentation Slides. Elaborate on the factors behind your inclination.
Employees Salary Management PowerPoint Presentation Slides: Manage salaries and create payroll using professionally designed Employees Salary Management PowerPoint Presentation Slides. Keep a track of company’s records of its employees, salaries, wages, bonuses, taxes, and a lot more. Incorporate employee’s salary management PowerPoint slideshow to calculate funds and taxes. This professionally designed content-ready employees salary management PowerPoint deck comprises of templates like recruitment tracker, recruitment budget, employee information management, employee self-service, training management, goal setting & tracking, performance evaluation, leave tracker management, loan management, claim management, and exit clearance tracker. Get access to this tailor-made easy-to-understand employee salary management PPT templates to keep a tab on the employees’ attendance, leaves, overtime, allowances, loans, advance, bonus, encashment, deductions, and more. This deck is completely editable. You can customize each template as per your need. Edit color, text, icon, and font size if needed. Grab this ready-to-use employees salary PowerPoint presentation to manage employee salary. Express your individual interpretation with our Employees Salary Management Powerpoint Presentation Slides. Elaborate on the factors behind your inclination.
Help desk ticket categories and classification schemeBuild a Help Desk
With a proven 6 step Help Desk ticket classification methodology such as CREATE, companies can Build a Help Desk Ticket Classification scheme that increases ticket trend reporting efficiency, enhance the ticket escalation process and reduce overall support costs. Every Help Desk needs a ticket classification scheme to handle the customer’s issues when they contact the Help Desk for support. Proper ticket classification of an issue when a Help Desk ticket is created enables the Help Desk Agent to sort the issue into support buckets. These buckets will allow knowledge to be presented to the Help Desk agent when trying to provide proper support, enable proper routing of escalated tickets and allow trend reporting of ticket types.
Chatbots and automation in the digital workplaceSam Marshall
Slides from webinar between ClearBox Consulting and FLEX Automation, Feb 2018.
www.clearbox.co.uk
What are enterprise chatbots?
What are the challenges and opportunities?
What do digital workplace and intranet managers need to know?
What are the promising use cases?
Employee benefits and services (Philippines)geomarbalajo
This is a brief summary report of the Philippine Employee benefits and services, under the Labor Code of the Philippines. This report excludes the monetary type of compensation, thus, it only focuses on Indirect type of compensation which are the benefits and services of different entities.
Informatica to ODI Migration – What, Why and How | Informatica to Oracle Dat...Jade Global
Learn about the First and Only Automated Solution for Informatica to Oracle Data Integrator (ODI) conversion
Do you want to know:
“What” is Informatica vs ODI?
“Why” do you need to move to ODI?
“How” is the migration from Informatica to ODI possible?
Learn how you can achieve up to 90% automated conversion, up to 90% reduced implementation time, up to 50% cost savings and up to 5X productivity gain.
Know more please visit: http://informaticatoodi.jadeglobal.com/
Help desk ticket categories and classification schemeBuild a Help Desk
With a proven 6 step Help Desk ticket classification methodology such as CREATE, companies can Build a Help Desk Ticket Classification scheme that increases ticket trend reporting efficiency, enhance the ticket escalation process and reduce overall support costs. Every Help Desk needs a ticket classification scheme to handle the customer’s issues when they contact the Help Desk for support. Proper ticket classification of an issue when a Help Desk ticket is created enables the Help Desk Agent to sort the issue into support buckets. These buckets will allow knowledge to be presented to the Help Desk agent when trying to provide proper support, enable proper routing of escalated tickets and allow trend reporting of ticket types.
Chatbots and automation in the digital workplaceSam Marshall
Slides from webinar between ClearBox Consulting and FLEX Automation, Feb 2018.
www.clearbox.co.uk
What are enterprise chatbots?
What are the challenges and opportunities?
What do digital workplace and intranet managers need to know?
What are the promising use cases?
Employee benefits and services (Philippines)geomarbalajo
This is a brief summary report of the Philippine Employee benefits and services, under the Labor Code of the Philippines. This report excludes the monetary type of compensation, thus, it only focuses on Indirect type of compensation which are the benefits and services of different entities.
Informatica to ODI Migration – What, Why and How | Informatica to Oracle Dat...Jade Global
Learn about the First and Only Automated Solution for Informatica to Oracle Data Integrator (ODI) conversion
Do you want to know:
“What” is Informatica vs ODI?
“Why” do you need to move to ODI?
“How” is the migration from Informatica to ODI possible?
Learn how you can achieve up to 90% automated conversion, up to 90% reduced implementation time, up to 50% cost savings and up to 5X productivity gain.
Know more please visit: http://informaticatoodi.jadeglobal.com/
Austin Recruiter Network Meeting April 25, 2024Dan Medlin
Presentation material and additional notes from the ARN Meeting on April 25, 2024. Host and Sponsor, Insperity. Topic: New Recruiting Technology Tools for Talent Acquisition Leaders.
Workforce Management (WFM) is an integrated set of processes that the company uses to optimize the productivity of its employees and it should mainly consist of five main pillars I.e. Procurement, Recruitment, Human Resource, Operation and finance. It involves monitoring supply status and
current inventory, recruitment process lifecycle, resource allocation and
utilization, invoicing process and approvals, forecasting labor requirements effectively and creating and managing staff schedules to accomplish a task on a day to day and hour to hour basis and analytics.
The current available Workforce Management Solution software mainly focuses on Human Resource as the core entity which may extend to include operations or finance but most of them lack the complete eco system to
implement a full fledge Workforce Management solution.
Workforce Management solution should be operational end to end which means it should start with the procurement of the resources to recruiting those resources after which human resource comes in to play and a swift operational process which
ends in analytics mainly focusing on finance.
In January 2015, HP commissioned Forrester Consulting to conduct a custom study of 271 IT and business decision-makers from companies with more than 500 employees. The study explored the business priorities, technology initiatives, and mobility maturity in support of field service workers.
According to the Yankee Group 38% of American workers are already part of the mobile workforce, and that number is going to grow exponentially. Creating strategies to enable the mobile workforce is critical to enabling productivity of the modern workforce. Organizations need systems, processes, and managers who can manage the growing mobile workforce effectively. The webinar will discuss important factors in creating a mobile strategy
After completing this presentation, attendees will leave with a thorough understanding of:
Aligning mobile strategy with organizational strategy
Key triggers that drive a mobile strategy
How to get started on developing your mobile strategy
Measuring and driving ROI from a mobile strategy
6 Steps to Confirm Successful Workday DeploymentZaranTech LLC
Workday HCM Training & Certification provided Online from USA industry expert trainers with real time project experience
Workday HCM Tutorial for Beginners | Learn Workday HCM Online | Workday HCM training - This is a video recording of a Live Webinar presentation by our Sr. SAP Solution Architect and trainer who is also a Manager in handling SAP Implementation projects.
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Revolutionizing Workforce Management The Power of HR and Payroll Software.pdfRealcoderzSeo
In the dynamic landscape of modern business, effective management of human resources is crucial for organizational success. As companies strive for efficiency and productivity, Human Resource (HR) departments play a pivotal role in shaping the workforce. The advent of technology has ushered in a new era, offering innovative solutions to streamline HR processes. One such game-changer is the integration of HR and Payroll Software, a powerful tool that has transformed the way businesses manage their personnel.
MBA Intern-ship Making of Digital Marketing ERPHarnoor Singh
The presentation includes my work done in digital marketing agency in fulfilment of my MBA degree. The creation of ERP from scratch for a digital marketing domain. It covers understanding of business flow, defining the business rules, analysing the AS IS process and based on it suggesting the TO BE process. The business continuity was kept in mind so the system could be made flexible and not risk the business.
In today’s competitive job market, companies need to streamline their recruitment processes to attract and retain top talent. Recruitment CRM (Customer Relationship Management) software has become an essential tool for HR professionals and recruiters, enabling them to manage candidate relationships efficiently and effectively. As a CRM software development company in Ahmedabad, Skyward Techno understands the importance of choosing the right recruitment CRM software to meet your business needs. In this blog, we will explore some of the best recruitment CRM software options available, highlighting their features and benefits.
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
With the COVID-19 pandemic posing new obstacles to traditional recruitment practices like in-person interviews, the importance of human resource management and cutting-edge technology has never been higher for businesses than it is in 2022.
The month of November & December hold unexpected joys and surprises, which spill over into the next year. In keeping with its spirit of conclusion and climax, these months are dotted with occasions, get-togethers, and celebrations.
The calendar has a stream of ideas and activities to add spice and spark to work, every day. Fun and meaningful celebrations you shouldn’t miss. Explore the hints and cues of how your teams can come together to make a more meaningful difference to stakeholders and society.
Let’s cap off these months with the energy and cheer it deserves.
Measurement is the first step that leads to control and eventually to improvement. If you cannot measure something, you cannot understand it. If you cannot understand it, you cannot control it. If you cannot control it, you cannot improve it.” ― H. James Harrington
Workplace surveys are one of the most common tools used to sense employee pulse and learn what is important to employees. They are generally used to measure satisfaction levels, concerns, and confidence at work. Surveys provide hidden insights on specific as well as broad issues that go unnoticed by the management.
However, conducting a survey is only the first step towards greater engagement. The biggest failure of a survey happens when a survey is conducted before any action is taken for the last survey conducted. Creating a plan to act on the results and implement changes that are visible to others is equally important.
Over the years, employee recognition has evolved from being a nice way to thank employees for their years of service, to something that can have a significant and meaningful impact on your workforce and your business. And because of this, it’s no longer seen as a “nice to do'', but a “have to do”.
However, as with anything in life and in business, it’s all about how you do it - do it the right way and you reap the benefits, do it the wrong way and you waste your time, energy and your company’s money.
It’s this “right way” of doing recognition that we will explore in this guide, sharing tips and stories to help you achieve the many positive impacts that it can deliver to your employees and your company.
Company culture is an area that’s received more attention and focus over the years as businesses have seen and felt the power and difference it can make. In fact, in 2014 Merriam-Webster announced that “culture” was the word of the year, with more lookups than any other word. And in that same year, a global survey conducted by McKinsey & Co. found that spending time on culture was a key priority of C-Suite executives.
This is exactly why the world’s most successful companies understand that everything starts and ends with culture, and use culture as a competitive advantage. They clearly define it, effectively weave it into everything they formally and informally do, and consistently and effectively deliver against it across the entire organization. And if you want further proof of the importance of culture, just look at how many HR roles now have the word “culture” in the job title.
“Culture is the underlying fabric that holds an organization together. When the fabric is strong, groups can endure major challenges and thrive during better times. If the fabric is tattered, groups may manage to get by, but employees, projects and clients fall through the gaps.” Kevin Oakes - ‘Culture Renovation’
In this Guide, you’ll learn more on
What is Culture
Why is Culture Important
How to build your Culture
Maintaining your Culture “Garden”
Workplace flexibility plays a key role in attracting and retaining the best employees. Today’s organizations need to align their flexibility strategy with their core strategy to realize maximum benefits.
Leading organizations understand the need for workplace flexibility, but every organization must define how flexibility will work in their particular case. One size does not fit all.
While defining flexible strategies, you need to consider answering questions like - Are managers prepared to direct remote teams? Is the organization’s technology up to the mark? What is the relationship between the value employees derive from flexibility and the value it brings to the business?
In this document, you can learn the various nuances of an elastic workplace and explore how Empuls helps to build a new-age elastic digital workplace - the new reality in which employees need to get work done with zero face-to-face interaction.
The complete guide to increasing quality and quantity of survey responsesXoxoday
In an attention-hungry world, people ignore surveys for several reasons. But, it doesn’t have to be this way. Today, every stakeholder, be it a researcher, marketer, or a CXO understands the importance of good quality surveys and the role incentives play in boosting response rates.
Good survey design can assuage and resolve several challenges faced by surveyors across the globe.
Xoxoday has created this guide to teach you the best practices for creating surveys, walk you through the various reward systems, and show how a leading market research company automated survey incentives to achieve its business goals.
The guide is all about how surveyors can create quality surveys that respondents would like to fill. It has the following sections:
Reasons why people ignore surveys.
Best practices to conduct surveys.
How to maximize ‘Show Rate’ with rewards.
To differentiate between manual and automated systems for rewards.
How Nielsen used Xoxoday Rewards to automate survey rewards.
Reward ideas for your surveys.
Removing survey response bias.
Remote work is different, if not hard. There are times when it seems to have solved world problems, on the other hand, it reminds us that we are a collective being and we need to exist with our people to keep those motivation juices flowing. No, we are not debating if it is here to stay or not, but we are breaking down how companies can leverage technology to set up systems that ensure that our people are motivated and aligned to the shared values.
In today's digital world, customers are just a click away. "Grow Your Business Online: Introduction to Digital Marketing" dives into the exciting world of digital marketing, equipping you with the tools and strategies to reach new audiences, expand your reach, and ultimately grow your business.
website = https://digitaldiscovery.institute/
address = C 210 A Industrial Area, Phase 8B, Sahibzada Ajit Singh Nagar, Punjab 140308
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
[Google March 2024 Update] How To Thrive: Content, Link Building & SEOSearch Engine Journal
March 2024 disrupted the SEO industry. Websites were deindexed, and manual penalties were delivered—all to produce more helpful, more trustworthy search results.
How did your website fare?
Watch us as we delve into the seismic shifts brought about by Google's March 2024 updates and explore strategies to not just survive, but thrive in this dynamic digital landscape.
You’ll learn:
- How to create content that is valuable to users (not just search engines) using E-E-A-T.
- How to build links that can boost rankings and withstand algorithm updates.
- Best practices for content creation and link building so you can thrive during algorithm updates.
With Vince Ramos, we'll examine the implications of the latest algorithm changes on content creation, link building, and SEO practices, and offer actionable insights from businesses like yours that have remained steadfast amidst the volatility.
Using real-life case studies, we’ll also show you the effectiveness of manual link building techniques and person-first content strategies.
Whether you're a seasoned SEO professional, a budding content creator, or anyone in between, this webinar will help you weather the changes in Google's algorithms and capitalize on them for sustained success.
Check out this webinar and unlock the secrets to thriving in the new Google era.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
What’s “In” and “Out” for ABM in 2024: Plays That Help You Grow and Ones to L...Demandbase
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Capstone Project: Luxury Handloom Saree Brand
As part of my college project, I applied my learning in brand strategy to create a comprehensive project for a luxury handloom saree brand. Key aspects of this project included:
- *Competitor Analysis:* Conducted in-depth competitor analysis to identify market position and differentiation opportunities.
- *Target Audience:* Defined and segmented the target audience to tailor brand messages effectively.
- *Brand Strategy:* Developed a detailed brand strategy to enhance market presence and appeal.
- *Brand Perception:* Analyzed and shaped the brand perception to align with luxury and heritage values.
- *Brand Ladder:* Created a brand ladder to outline the brand's core values, benefits, and attributes.
- *Brand Architecture:* Established a cohesive brand architecture to ensure consistency across all brand touchpoints.
This project helped me gain practical experience in brand strategy, from research and analysis to strategic planning and implementation.
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
Google Ads Vs Social Media Ads-A comparative analysisakashrawdot
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Mastering Dynamic Web Designing A Comprehensive Guide.pdfIbrandizer
Dynamic Web Designing involves creating interactive and adaptable web pages that respond to user input and change dynamically, enhancing user experience with real-time data, animations, and personalized content tailored to individual preferences.
Enhancing a Luxury Furniture E-commerce Store with Expert Shopify ManagementSunTec India
SunTec India's expertise in Shopify store management has been a game-changer for a luxury furniture e-commerce business. Through meticulous optimization of product listings, strategic SEO practices, and an enhanced user experience, this case study details the successful outcomes of their collaboration, including increased traffic, higher conversion rates, and stronger brand presence.
Read more- https://shorturl.at/yl3MU
In the digital age, businesses are inundated with tools promising to streamline operations, enhance creativity, and boost productivity. Yet, the true key to digital transformation lies not in the accumulation of tools but in strategically integrating the right AI solutions to revolutionize workflows. Join Jordache, an experienced entrepreneur, tech strategist and AI consultant, as he explores essential AI tools across three critical categories—Ideation, Creation, and Operations—that can reshape the way your business creates, operates, and scales.This talk will guide you through the practicalities of selecting and effectively using AI tools that go beyond the basics of today’s popular tools like ChatGPT, Claude, Gemini, Midjourney, or Dall-E. For each category of tools, Jordache will address three crucial questions: What is each tool? Why is each one valuable to you as a business leader? How can you start using it in your workflow? This approach will not only clarify the role of these tools but also highlight their strategic value, making it perfect for business leaders ready to make informed decisions about integrating AI into their workflows.
Key Takeaways:
>> Strategic Selection and Integration: Understand how to select AI tools that align with your business goals and how to conceptually integrate them into your workflows to enhance efficiency and innovation.
>> Understanding AI Tool Categories: Gain a deeper understanding of how AI tools can be leveraged in the areas of ideation, creation, and operation—transforming each aspect of your business.
>> Practical Starting Points: Learn how you can start using these tools in your business with practical tips on initial steps and integration ideas.
>> Future-Proofing Your Business: Discover how staying informed about and utilizing the latest AI tools and strategies can keep your business competitive in a rapidly evolving digital landscape.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
This session will aim to comprehensively review the current state of artificial intelligence techniques for emotional recognition and their potential applications in optimizing digital advertising strategies. Key studies developing AI models for multimodal emotion recognition from videos, images, and neurophysiological signals were analyzed to build content for this session. The session delves deeper into the current challenges, opportunities to help realize the full benefits of emotion AI for personalized digital marketing.
2. 1. Introduction
2. Choosing a Rewards and Recognition software vendor
2.1 Priorities of CXOs
2.2 Priorities of the chief financial officer
2.3 Priorities of the IT team
2.4 Priorities of the Employees
2.5 Priorities of the Line managers
3. The four phases of implementing a Rewards and Recognition software
3.1 Phase One: Assessment
3.2 Phase Two: Design
3.3 Phase Three: Execution
3.4 Phase Four: Evaluation
4. Rewards and recognition implementation best practices
4.1 Align Recognition Strategy With Relevant Workforce Demographics
4.2 Clarity on Requirements Before Crafting an RFP
4.3 Supporting User Experience to Drive Utilization and Engagement
4.4. Integration Strategy and Architecture
4.5 Look for Workforce Insights and Business Impact
4.6 Plan to Sustain Program Participation
4.7 Build Agility to Adapt as Your Business Changes
Table of Contents
3. The organisations’ expectations of HR have shifted - from it being transactional to having
critical strategic capabilities. Modern-day HR are increasingly being asked to support their
wider organisations on a range of key business priorities, from talent optimisation to staff
motivation. Technology enables HRs to diminish their tasks and take help of data for more
strategic HR decision making - probably why workforce analytics as a discipline is expected to
be worth £1.44 billion by 2025.
Managing motivation across the organisational levels and matrices became another tedious
transaction for HR. Modern rewards and recognition platforms stepped right in to fill that gap.
Even though these dedicated rewards and recognition technology tools are a relatively recent
addition to the HCM technology landscape and they have rapidly advanced in terms of
usability, capability and manageability.
While the technical implementation of recognition and rewards platforms is easier today due
to advancements like cloud deployment, mobile enablement and leveraging of social
technologies, significant effort is needed to put processes that support the technology
solution implementation. The most successful use cases of this RnR technology
implementations are in organizations who exhibit ardent top-down efforts to drive culture,
transparency and collaboration.
Examples of such organisations amongst high-performers are many. Even amidst the supplier
ban that the US imposed on them that choked their supply chain in July 2019, Huawei is said
to have rewarded their staff for boosting revenue over the first-half despite difficulties. About
the same time even General Motors announced the deployment of employee recognition and
engagement software globally to its 160,000 employees.Unilever unveiled their home-grown
employee total rewards software uFlexReward in August 2019, after a year-long of
development efforts.
Introduction
4. 2. Choosing a Rewards and
Recognition software vendor
HR professionals can only achieve their strategic ambitions if the rewarding basics are taken
care of – and the solution providers can speed this up preferably with fit-for-purpose
assistance and great usability. Fortunately, today’s RnR systems are capable of so much more
than basic reward allocation tasks; they have the potential to boost employee engagement,
empower employees, improve cross-company communication, integrate with business
systems to eliminate duplicate data entry and deliver sophisticated reports and management
information.
A modern RnR software provider needs to
have adopted the advances in technology
such as growing mobility, cloud-based
software provision, and the increased
security considerations that come with
managing sensitive personal data digitally.
Each of the following groups’ needs should
be carefully considered, and they should
be consulted with and involved in the
decision-making process:
HR’s Checklist
Budgeting Capabilities
Data And Reporting
Workflow Processing
Dashboard Functions
Mobile App Functions
System Administration
End User Environment
Collaboration Capabilities
Integration Capabilities
2.1 Priorities of CXOs
Live Info On Employee
Sentiments & Issues
Access To Real-Time
Engagement Gaps
BI And
Actionable Insights
Set Organizational
Tone, Culture and Values
Tools For Inclusion
And Diversity
Reinforce
Organisational Values
5. 2.2 Priorities of the Chief Financial officer
For the chief financial officer (CFO), the accuracy and currency of data, and the quality and
flexibility of reporting, will be top priorities. As well as being able to understand the financial
impact of reward programs, the CFO will find it useful if HR software can help to identify scope
for efficiency savings and cost reduction.
The CFO will also be acutely aware of the risk associated with having a self-service monetary
reward system - like fraudulent use of reward funds. A good RnR system will mitigate such
risks through strong workflows. They’ll also be concerned about the risk of employee data
breaches.The EU General Data Protection Regulation (GDPR) is designed to address many of
these issues. It demands that employers take these measures very seriously, too: penalties of
up to €20 million or 4% of annual worldwide turnover (whichever is greater) may be due if
sensitive personal information is breached and the employer is found to have been negligent.
Accuracy And
Currency Of Data
Scope For Efficiency
Savings And Cost Reduction
Quality And
Flexibility Of Reporting
Detection Of Fraudulent
Use Of Reward Funds
Most chief executives have a more hands-on role in their organisations today than they did
10 or 20 years ago. In the knowledge and service economies, organisations are only as good
as their people – so the chief executive will want to have a strong handle on the mood, and
calibre of their workforce at all times. These busy people will want to get a quick snapshot of
the engagement levels as and when they need it.
It’s also up to the chief executive to set the tone, culture and values of their organisation,
and encourage line managers and employees to buy into the organisation’s identity. One,
often overlooked, way to do this is through the look and feel of the company’s RnR portal: an
inclusive system can act as a hub for news, updates and recognition.
6. Experts in the IT department will naturally want to
examine any RnR software you might be considering
implementing closely. If the goal is to make this a
platform for enhanced company communication and
employee self-service, a browser-based portal
approach will be preferable, because it is easy to
administer centrally, while at the same time offering
employees maximum flexibility to use the software
from anywhere, on any device. Cloud-based systems
are prefered and by 2020 more than half of all
enterprises will rely on cloud-based or hybrid
cloud/on-premise solutions.
2.3 Priorities of the IT team
Employee experience is at the forefront of HR professionals’ minds today. To attract and hold
on to the best talent, organisations need to be as attentive to their own people as they are to
their customers. A good work-life balance and a welcoming workplace atmosphere are among
the top traits that candidates are seeking in employers, so organisations are having to invest
in those areas.
Simple things, such as being able to quickly find out who the people are around you if you’re
a new joiner, understand company protocol, or interpret what’s going on, make it much easier
to settle in. Meanwhile, online company directories, look-up tools, and collaboration and
communication facilities make it easier for dispersed teams to collaborate and feel
connected. Self Service capabilities and ability to look back through past rewards and
recognition, discovering important information online can add further value for employees.
2.4 Priorities of the Employees
A Browser-Based
Portal
Cloud-Based Or Hybrid
Cloud/ On Premise Solution
Data Encryption
And Security
Ease To
Administer Centrally
enhanced employee
experience
collaborate and
feel connected
understand protocol or
interpret what’s going on
peer to peer
recognition
7. Having instant access to rewarding and budgeting are of critical priority for line managers to
instantly recognise their team members. Automated notifications can be an important aid to
ensuring that an important employee event does not go unnoticed and this removes the need
for managers to set up reminders for themselves. Rather than become involved in deciding
individual rewards, a workflow-driven RnR system could reduce their involvement in
approvals.
To implement total rewards strategies successfully, high performing organizations follow a
disciplined process that consist of 4 phases : assessment, design, execution and evaluation.
In the assessment phase, the project team gathers data to evaluate the effectiveness of the
organization’s current RnR system. This data is used to guide the design phase, during which
2.5 Priorities of the Line managers
Instant Access
To Rewarding
Workflow-Driven
RnR System
Reducing Approvals
Automated
Notifications On
Employee Events
Budgeting
Capabilities
3. The four phases of implementing a
Rewards and Recognition software
Assessment
Design
Evaluation
Execution
8. the team identifies and analyzes potential reward strategies. In the execution phase, the newly
identified reward strategies are put into operation. Last, the team evaluates the effectiveness
of the strategies that have been executed.
For instance, a 12-plant manufacturing division of a multibillion-dollar food-products firm
assessed, designed, implemented, and evaluated changes in their RnR systems based on this
cycle that led to transformations in supervisory participation, employee motivation,
productivity, and other positive outcomes. The following sections take a closer look at these
four phases in the implementation process.
During the assessment phase, the project team evaluates the company’s current total rewards
system and generates ideas for improving it. To carry out this phase effectively, your project
team must take responsibility for a lengthy series of tasks. These tasks include conducting
focus groups and industry benchmark surveys, examining current reward strategies and
employee attitudes toward them, reviewing reward related literature, and creating a report
documenting the team’s findings and recommendations.
3.1 Phase One: Assessment
1 2 3 4 5
Evaluate current RnR
process and generate ideas
for improvement
Reviewing
Literature
Examining
Current RnR
Conduct
Focus Groups
Surveying
Employee
Attitudes
Writing The
Assessment
Report
The Process
9. 3.1.1 Conducting Focus Groups
The project team can use focus groups to begin gathering data on the effectiveness of the
company’s current rewards system and generating ideas for ways to enhance the system.
These groups can raise team members’ awareness of all issues the team must address during
the implementation process. To get the most useful information from focus groups, assemble
one for management and one for employees. Encourage participants to voice concerns and
questions about the current total rewards system. Focus groups can also help to generate
survey items and test pilot surveys. Ensure that focus-group participants truly represent the
members who will be impacted by changes in the RnR program.
‘How To’ Online Articles
Case Studies
Industry Best Practices
Industry Bench Marks
Latest On RnR Platforms
HR Tech Events
Research Articles And Books
3.1.2 Examining Current RnR
The current records can shed valuable light on an employer’s stance toward RnR priorities..
Strategic and operational records may show how current reward programs fit into the
enterprise’s larger business goals—such as lowering turnover or attracting workers. Previous
associate surveys may show employee attitudes toward total rewards. And HR databases
should contain information on how rewards were given for employees.
Rewarding
Process
Reward
Transactions
Employee
Sentiments
Previous
Employee Surveys
Strategic
Priorities
Strategy MOMs,
Reports
Recognition
Process
Office Intranet, Award
Ceremony Reports
10. 3.1.3. Surveying Employee Attitudes
3.1.4. Reviewing the Literature
Surveying employees’ attitudes towards existing reward programs can generate additional
valuable information for the project team during the assessment phase. The survey needs to
be designed with high reliability and a systematic procedure should be developed to collect
back the survey results with confidentiality. Employees need to know that their input was
carefully considered; otherwise you may lose valuable support for the project.
The total rewards project team can gain
additional insight during the assessment
phase by reviewing the many “how to”
articles and case studies published on the
subject.WorldatWork (www.waw. org) and
the Society for Human Resource
Management (www.shrm. org) are great
sources for such literature.
Min. Groups: 2 –
Management And Employees
Representation:
From Across Functions
Ideal Group Size: 10-12
One Moderator And
One Note Taker/Recorder
Introductions
Opening Questions:
On Current RnR Process
Main Questions: Encourage
Voicing Of Concerns
Closing: Expectation Setting
on suggestions
Plan Focus Groups Develop You Focus
Group Protocol
Develop survey questionnaire
Pre-test with a pilot group
Ensure confidentiality
Administer the questionnaire
2. Use survey to validate this data
1. Collect qualitative data from
step 2 and step 3
11. 3.1.5. Writing the Assessment Report
3.2 Phase Two: Design
First step of concluding the assessment is to verify the consistency of data across the
different sources. At an event of discrepancy, conduct further investigation to help resolve.
Second the data needs to be presented to the senior management and their insights on what
part of the current system needs to be changed (on priority) needs to be taken. Third is to
create a rewards reports that should address questions such as:
During the design phase, the project team identifies which employee and organizational
attributes to reward Employees. Most employee recognition systems provide rewards that are
relatively inexpensive compared to compensation, benefits, and personal and professional
growth. Given heightened employer competition for talent and the need to minimize labor
costs, employers today are placing as much emphasis on recognition as financial
incentives—sometimes even more.
The design phase needs to bring out stark details on the following:
• How will the new rewards system
be funded?
• What level will the employees be
involved during implementation?
• What is the estimated time frame
for implementation?
• What approvals are necessary to
implement the system?
What kind of employee
behaviors and values should be
rewarded and recognised?
Who should be eligible
for rewards and recognition?
What types of rewards and
recognition would work best
for different employee cohorts?
12. 3.3 Phase Three: Execution
3.3.1 Eligibility
The execution phase of the implementation process deals with putting the new system in
place in the organization. During this phase, the team must address a range of conditions that
were defined in the design phase, such as:
Based on the design guidelines, the execution phase should adopt the eligibility criteria for
rewards. Newer rewarding mechanisms ensure the entire spectrum of employees are
rewardeed - not just the front end staff, that helps to drive inclusion and elimantes any form
of discrimination that could be inbuilt into these programs. Teams need to withhold all these
conditions during execution.
Follow The
Recognition Eligibility
That Was Designed
Get Leadership
Buy In
Measure Employee
Performance That
Can Be Rewarded
Communication,
Personalization,
Training
Eligibility Top Management
Support
Measurement Project
Management
13. 3.3.2 Top Management Support
Since implementing a RnR program is a large-scale organizational intervention, ensuring top
management buy-in where they show visible support for the intervention, is important.
Executives must not only verbally advocate the plan but also should be active participants to
the program.
3.3.3 Measurement
3.3.4 Project Management
In deciding which rewards to offer to which employees, organizations must determine whether
employees have met the criteria defined for receiving each reward. Those criteria may include
aspects of performance such as individual productivity, customer service, and group or
company profitability. To determine whether employees have met these criteria—and
therefore deserve a particular reward—employers must measure (gather data on) these
aspects of performance.
Successfully executing a total rewards plan requires strong project management skills. The
implementation team needs to have clarity on the following questions:
1. When is the new program project to become operational ?
2. How will you explain the new total rewards program to your workforce ?
3. How will you train different users in the new system?
4. How will you handle employees’ concerns about the system?
5. How will you handle cross-border cultural differences?
• Make more information about the rewards system freely available to employees
• Personalization of the rewards program
• Use of socio-technological communication vehicles
• Encourage supervisors to educate employees about the new reward program
14. 3.4 Evaluation
Probably the most often overlooked phase of total rewards implementation is evaluation. In
this phase, the project team compares the actual results of the executed total rewards
strategies against the desired results.
Organisations today have employees from varied demographics belonging to 5 generational
segments and their reward programs need to keep up with times. A great way to personalise
these programs is by integrating various HR systems with the reward systems, which sadly is
reported to be the next biggest challenge for organisations - satisfaction with vendors'
integration capabilities is in steady decline. Below given are a few best practices that if
followed, will help you address the challenges from an RnR program implementation
beforehand.
The following practices can help in the evaluation phase:
• Compare measurements of important
criteria taken before and after execution.
• Consider whether any other variables not
studied may have influenced the outcomes
• Compare with industry benchmarks and
best practices
• Measure outcomes over time in several
time periods after execution.
Compare Measurements
Of Before And After
Compare Results With
Industry Benchmarks
Measure Outcomes
Over Time
Detect Any Other Factor
That Needs To Be Considered
4. Rewards and recognition
implementation best practices
15. Though RFPs provide you a tabular, effective format to compare vendor attributes so as to
quickly decide and shortlist on a best match, having any list of requirements does not make
the cut. These RFPs need to be reflections of the exact need of the hour and needs to be
prioritised based on the organisational needs. Vendors will tend to say ‘yes’ to even moderately
compliant items and only say ‘No’ to completely unviable features - making it tough to figure
the differences in their offerings. It is important to categorise RFP requirements into
Age demographic of the workplace is rapidly evolving and currently encompasses up to five
generations and is growing becoming more culturally diverse. In this context a top-down
approach to rewards and recognition deems highly inefficient. There are even other factors like
digital dexterity that lets you assess the modes of rewarding and recognition that would be the
most impactful. Modern RnR providers offer a wide variety of these modes like redeemable
points, experiences, time off or monetary rewards and also allows to choose between highly
public vs. private acknowledgment of praise. Rewarding needs to also take into consideration
the regional aspects of the office - like demography, culture, regulations and economy. For
instance, RnR mechanisms like gamification and leaderboards may be applicable for an
individualistic culture, while not so much in a collectivistic one.
4.1 Aligning your Rewards and Recognition
Strategy With Workforce Demographics
4.2 Get absolute clarity on your requirements
before drafting an RFP
“Align Rewards With Relevant Workforce
Demographics Of Region, Age, Interests
and Digital Dexterity”
16. ‘must-haves’ (needs) and ‘good to haves’ (wants) so that the vendor has absolute clarity on
your priority. It would also be ideal to internally allocate different weights to each of these
requirements depending on their criticality. These weighted scoring methods can help you
score vendors and differentiate their value offerings. It is also advised to include
use-case-based questions rather than single lined requirements to further obtain vendor
solution details during the RFP process.
Get Clarity On
Requirements Before RFP
Questions that need to be answered:
Getting employee engagement on the platform is essential to the success of a program. A lot
of how the platform is used is a factor of user experience it offers. Since recognition now can
be given and received by any organisational users, their user experience is paramount.
• What are the business and workforce
strategies you are looking to support?
• What are top business use cases that
need to be addressed?
• What are the conditions for
recognition-related rewards?
• How are you to measure the success of
the program?
• What are the future requirements that
the system needs to address?
• How does the system address global or
multicountry deployments?
4.3 Through User Experience, Drive platform
Utilization and Engagement
17. Use Experience Prerequisites:
• A consumer-grade user experience that provides an intuitive navigation
with minimum number of user actions and streamlined user flows.
• Custom labelling of the app helps with employee branding
• The user flow in creating the recognition event (one of the most basic
operations) needs to be intuitive and straightforward.
• Irrespective of the different approaches of mobile delivery — whether through
native apps or a responsive page - it needs to bring in ease to the end users.
• Personalised landing pages for different users, incorporating social web
best practices
• Use of rich media like video and images helps employees easily share
information and learn with high-impact imagery.
• Gamification capabilities that encourage and sustain participation likes leader
boards and badges
“User Experience To Drive Utilization And Engagement”
• Ongoing Recognition Events
• Social Portal
Groups View All
Show more
5
• Mobile Experience
• Gamification
Townhall
18. A Few Rules Of Thumb
• If you don't have a diverse landscape of HRIS solutions and you don't have a
global master, then the recognition technology can be deployed as a
stand-alone solution that takes feeds from one or more core workforce
recordkeeping solutions.
• If you have a talent management application in place, then evaluate the
pre-built integrations of your recognition vendor with your talent
management provider : specifically for performance management,
succession planning or compensation and incentive planning.
• If it is inevitable that the RnR needs to be deployed in a silo despite the
complex IT landscape is complex then ensure that the updated employee
data are in quickly synchronisable forms and regular mechanism are built
for integration
Another best practice to be followed while implementing an RnR software is to ensure there
are mechanisms of synchronising employee data from the HRMS system. These DB updates
need to be regular frequency (if not real time). These can either be achieved through a flat file
upload, or APIs/Web services — synchronous or asynchronous. The frequency of these updates
need to be decided and the mode - manual or automatic- also needs to be considered.
4.4. Evaluate the Integration Strategy and Architecture
“ Integration Strategy And Architecture”
If There Are No
Diverse HRIS Solutions:
Deploy Stand-Alone RnR
If PMS Is Present:
Ask For Integrate With
Your Recognition Vendor
If RnR Is Siloed:
Have A Fully
Updated Employee DB
19. In addition to driving adoption the system should also generate actionable insights and
analytics of the workforce that relate to employee engagement, turnover, workplace
satisfaction and productivity. There should be a comprehensive set of reports for
administrators and managers to track use and compliance. These reports or dashboards,
needs give insights into program use, reward redemption tracking, and benchmarking. Alerts
and notifications regarding changes in utilization levels should also be sent to the admins
and managers. Best practices in reporting would also include measures of culture that
provide rich insights. Analytics offering may also alert managers to potential flight risks.
Discussing the targeted marketing support in the form of campaigns, messaging and
communications that are offered by the provider to stimulate adoption -at least the early or
re-ignite stages of deployment. Enquire with the vendor on what marketing, graphic design
and campaign management services it offers, and their pricing.
HRs and program admins need to work with vendors for communication that segment the
workforce to create a series of highly targeted, personalized and contextual messages. Post
marketing efforts, its effectiveness needs to be evaluated using usage analytics the platform
offers.
4.5 Requirement to provide Workforce
Insights and Business Impact
4.6 Sustaining Program Participation
“ Look For Workforce Insights And Business Impact”
• Measures Of Culture And Talent
• Alert Managers To Potential Flight Risks
• Customizable Dashboards
• Alerts and Notifications
5 5
Monthly
20. “ Build Agility To Match Your Business ”
Communication Collaterals
4.7 Options to build Agility to Adapt as
Your Business Changes
It is nearly impossible to create a timeless RnR program. Employee aspiration and more
importantly, business priorities evolve with time. A major reason why programs run out of
steam is because it loses relevance with time. HR needs to ensure that a particular offering
has the ease and flexibility to be reconfigured based on changing business needs. Cloud
delivery helps organisations receive the content and functionality upgrades from vendors
instantly but importantly, admins require platforms that can be easily tweaked without
depending on professional support.
“ Plan With The Vendor To Sustain Program Participation ”
Campaign Management Services
5
5
Multiple Options
For reward
Redemption
Cloud
Delivery
Internal Resources
To Monitor And
Evolve RnR
Manager Training
On Tool And Best
practices
21. Checklist To Evaluate Agility
• Controls/configuration: Evaluate the extent to which admins can
create and modify workflows for various levels of approvals.
• Can you modify the award workflows?
• Can you modify the amounts of different awards?
• Does the solution contain privacy settings that control the audience
of announcements?
• Rewards fulfilment: Ensure that the vendor provides multiple options
for reward fulfilment Does the vendor offer different modes of fulfilment
such as merchandise, compensation, time off, social recognition,
experiences and perks?
• How easy is it to upgrade, downgrade or extend the types of rewards
available over time?
• Training: Understand the manager training offered by the vendor to ensure
overall program success.
• What training programs are offered by your prospective vendor?
• Are tool utilization training provided?
• Does the training also include best practices around cultural transformation,
communication essentials and other impacts/cautions/ leading approaches?
• Do they support evaluating the effectiveness of employee recognition programs?
• Are "train the trainer" programs offered?
• What level of change management support do they offer?
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