This organizational development plan summarizes buy buy BABY's mission and areas for improvement. It identifies low wages, competition, and employee stress as challenges. It recommends selecting candidates based on skills and potential, placing employees in roles matching abilities, and managing diversity. It stresses training, group dynamics, competitive pay, and servant leadership to motivate employees.

1. Organizational
Development
Plan
buy buy BABY
By: DeAnna Mills
March 25, 2017

2. Description of
Organization
• Mission: “to ensure that new and
expectant parents have everything they
need to confidently welcome their baby
and navigate the transitions of life as a
family.” (buy buy BABY)
• Founded in 1996
• Headquarters: Union, New Jersey,
United States
• Number of locations: 135
• “buybuy BABY is an upscale retailer
committed to delivering a unique
selection of products including but not
limited to baby furniture, car seats, high
chairs, pack n plays, complete feeding,
safety, bath, health and nursing needs,
toys and complete lines of infant and
toddler clothing. “ (buy buy BABY)

3. Identified
Areas of
Improvement
• Low wages for their employees
o Cashiers and Customer Sales Associates
making on annual $19,474 per year
• Having to compete with other
competitors (Babies R Us, Target and
Wal-Mart) that sell other baby products
similar or same product
• Having to compete with online
competitors (Amazon and Ebay)
• Employees report of high stress and
reporting it is difficult to accomplish their
tasks when they must stop what they are
doing to pay their full attention to the
customer

4. Selection and
Placement
• Selecting the right employees for the right position is key for any
company to be successful. Understanding the skills this particular
employee may bring and also looking for potential areas of growth
in an area that will fit the employee well.
• When advertising for positions, it is key that buy buy BABY give a
detailed overview of the position in question. This will eliminate
confusion for potential candidates as to if they are qualified.
o List the job requirements in bullet form so that job seekers can scan the posting quickly.
o Use common industry terms, which speak to knowledgeable job seekers.
o Avoid organization-specific terms and acronyms, which would confuse job seekers.
o Use meaningful job titles (not the internal job codes of the organization).
o Use key words taken from the list of common search terms (to maximize the chance that a job
posting appears on a job seeker’s search).
o Include information about the organization, such as a short summary and links to more detailed
information.
o Highlight special intangibles and unusual benefits of the job and workplace (e.g., flextime, travel,
etc.).
o Specify the job’s location (and nearest large city) and provide links to local community pages (to
entice job seekers with quality-of-life information).
o (Cameron, G., Cameron, M. and Weikel, K, 16.5)
• Placing employees in the
proper areas it vital
o Example: Energetic and
good knowledge of
customer interaction
should be the face of
the company
• Having plans in place for
possible future dilemmas
on how to solve situations
before they possibly get
out of hand

5. Diversity
Management
– Remembering that every individual has their own quirks and skills
that will be beneficial to the company; knowing where each
employee will thrive is key
– Require management to diversify its company
– Encourage conversation with employees about diversity
management
– Have effective policies in place that will protect an employee against
age, gender, race, color, religion, sex and national orgin
– When deciding to hire for a particular position, remember to only
consider the potential candidate's skills and attributions to the
company

6. Job Design
– Keep a check that employees fully understand the job and all the
acquirements that go along with it
– Training for a particular job will have a certain length of appropriate
time for the position
– Keep employees knowledgeable of jobs that other employees do.
Cross train employees so they are not burning out on one specific
job
– Encourage further training for employees. Make means assessable
for employees to further their knowledge and training
– Offer words of encouragement and feedback to employees. List
areas of excellence and also potential areas of improvement
– Encourage new ideas among employees

7. Group
Dynamics and
Motivation
– Group dynamics in an organization can help employees interact with
on another. In a company like buy buy BABY it is key for individuals
to have a good understanding of working together because they are
the face of the company. Employees behind the doors should also
have skills of working in a group because employee behavior can
affect another employee in a positive or negative manner, therefore,
also affecting the company
– Make sure there is a good understanding of the requirements for
each group
– Employees in the group should have a feeling of belonging and
understanding for other group members
– Having diversity in these groups (different ages, gender, race) will
allow the group to be more diverse with potentially allowing the
group to think outside the box
– Have a goal of cohesion in the group

8. Compensation
and Rewards
• Compensation and Rewards should be given when employees excel
o An employee could be titled as employee of the month and receive an
extra weeks pay
• Give raises annually based on performance
• Have competitive pay in your area against competitive businesses

9. Servant
Leadership
• A servant leader is someone who
wants to personally creating a
better environment for their
employees by not only showing
leadership, but by leading these
employees to achieve greatness
• They value their employees and
their input
• Overall is a good hearted
individual who cares
• Wants their employees to reach
potential they see in them

10. Work Cited
– Cameron, G., Cameron, M., and Weikel, K. (2010) Principles of Management.
Retrieved from http://open.lib.umn.edu/principlesmanagement/chapter/1-1-
introduction-to-principles-of-management/ (Links to an external site.)
– https://www.buybuybaby.com/store/static/Careers
– https://www.buybuybaby.com/store/static/BabyAboutUs