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ORGANIZATION AND COMPONENTS
OF ORGANIZATION
Organization
An organization is not a random group of people who
come together by chance. They consciously and
formally establish it to accomplish certain goals that its
Members would be unable to reach individually.
A manager's job is to achieve high performance relative
to the organization's objectives.
For example, a business organization has objectives to
(1) make a profit
(2) provide its customers with goods and services;
(3) provide an income for its employees; and
(4) increase the level of satisfaction for everyone
involved.
7
An organization is a social entity, which is goal orients
and deliberately structured.
Organizations are not functioning in isolated but are linked to external
Dynamic environment.
Virtually all organization combines
(1) Raw material,
(2) Capital and
(3) labor &
(4) knowledge
to produce Goods and Services.
Types of organization
Formal: The part of the organization that has
legitimacy and official recognition.
Informal: The unofficial part of the organization.
Components of Organization:
A.Task
B.People
C.Structure
D.Technology
Task:
This component can be defined as a mission or purpose of the
existence of organization. Every organization is having a purpose of
existence that is accomplished by producing certain goods and
services as an output, which is termed as task.
People:
The workforce or human part of organization that performs
different operations in the organization.
Structure: Structure is the basic arrangement of
people in the organization
Technology: The intellectual and mechanical processes
used by an organization to transform inputs into products
or services
Leadership in Organization
Overview of Theories
• Great Man Theory
• Trait Theory
• Behavioural Theories
-Ohio state Studies and Michigan Studies
-Managerial Grid
• Contingency Theory :
- Fiedler’s Least Preferred Co-worker (LPC) Theory
-Cognitive Resource Theory
• Situational Theory :
-Hersey and Blanchard’s Situational Theory
-House’s Path Goal Theory
-Leader Participation Model
Great Man Theory
• Leaders are born, not made.
• This approach emphasized that a person is born with
or without the necessary traits of leaderships.
Early explanations of leadership studied the
“traits” of great leaders
 “Great man” theories (Gandhi, Lincoln, Napoleon)
 Belief that people were born with these traits and
only the great people possessed them
Great Man Theory
• Great Man approach actually emphasis
“charismatic” leadership. charisma being the Greek
word for gift.
• No matter what group such a natural leader finds
himself in, he will always be recognized for what he
is.
• According to the great man theory of leadership,
leadership calls for certain qualities like commanding
personality, charm, courage ,intelligence,
persuasiveness and aggressiveness.
Trait Theory
• What characteristics or traits make a person a
leader?
• Great Man Theory: Individuals are born either with
or without the necessary traits for leadership
• Trait theories of leadership sought personality, social,
physical or intellectual traits that differentiate
leaders from non leaders
• Trait view has little analytical or predictive value
• Technical, conceptual and human skills (Katz 1974)
Leadership Traits:
• Ambition and energy
• The desire to lead
• Honesty and integrity
• Self-confidence
• Intelligence
• Job-relevant knowledge
Trait Theories
Trait Theory
The trait theory is based on the great man theory, but it is more systematic in its analysis
of leaders. Like the great man theory, this theory assumes that the leader’s personal
traits are the key to leadership success.
Abilities
l Supervising Ability
Intelligence
Initiative
l
l
Personal Traits
Self-Assurance
Decisiveness
Masculinity/ Famininity
Maturity
Working Class Affinity
l
l
l
l
l
Motivators
Need for Occupational
Self-actualization
Power Over Others
High Financial Reward
Job Security
Achievement
l
l
l
l
l
Personality Traits
Traits of Leaders
• Intelligence
• Physical Features (height, color, shape)
• Inner Motivation
• Maturity
• Vision & Foresight
• Acceptance of Responsibility
• Open-Minded and adaptability
• Self-confidence
• Human Relations Attitude
• Fairness and Objectivity
Trait Theories
Limitations:
• No universal traits that predict leadership in all situations.
• Unclear evidence of the cause and effect of relationship of leadership
and traits.
• Distinguished leadership on appearance of leaders instead of
distinguishing on the bases of their effectiveness and ineffectivenes
Behavioural Theory
In contrast with trait theory, behavioural theory attempts
to describe leadership in terms of what leaders do, while
trait theory seeks to explain leadership on the basis of
what leaders are.
 Leadership according to this approach is the result of
effective role behavior.
 Leadership is shown by a person’s acts more than by
his traits.
 This is an appropriate new research strategy adopted
by Michigan Researchers in the sense that the
emphasis on the traits is replaced by the emphasis on
leader behavior (which could be measured).
Behavioural Theory
Theories proposing that specific behaviors
differentiate leaders from non leaders.
• Pattern of actions used by different individuals
determines leadership potential
• Examples
– Autocratic, democratic and laissez-faire
– Michigan Studies: Employee centered versus task
centered
Behavioural Theory
– Theories that attempt to isolate behaviors that
differentiate effective leaders from ineffective
leaders
– Behavioral studies focus on identifying critical
behavioral determinants of leadership that, in
turn, could be used to train people to become
leaders
Behavioual Leadership Studies
• The Ohio State Studies sought to identify
independent dimensions of leader behavior
– Initiating structure
– Consideration
• The University of Michigan Studies sought to
identify the behavioral characteristics of leaders
related to performance effectiveness
– Employee oriented
– Production oriented
11–21
Ohio State Studies
© 2003 Prentice Hall Inc. All rights reserved. 11–22
University of Michigan Studies
Managerial Grid ( Blake & Mouton)
Contingency Theories
& situational Theories of Leadership
Contingency Theories
– Fiedler Model
 Cognitive Resource Theory
– Hersey and Blencherd’s Situational Theory
– Leader-member Exchange Theory
– Path-Goal Theory
– Leader Participation Model
Contingency Theories
While trait and behavior theories do help us
understand leadership, an important
component is missing: the environment in
which the leader exists.
Contingency Theory deals with this
additional aspect of leadership effectiveness
studies.
Fiedler Model
• The theory that effective groups depend upon a proper match
between a leader's style of interacting with subordinates and
the degree to which the situation gives control and influence to
the leader.
• There are basically three steps in the model
1) Identifying Leadership Style
2) Defining the Situation
3) Matching leaders and situations
1) Identifying Leadership Style
• Fiedler believes a key factor in leadership
success is the individual’s basic leadership
style
So he created the Least Prefer Co-worker
(LPC) Questionnaire
• LPC:-An instrument that tells to measure
whether a person is task or relationship
oriented
Cont…
 If the low LPC score then the person is task oriented
 If the high LPC score then the person is relationship
oriented
Least Preferred Coworker (LPC) Scale
Pleasant 8 7 6 5 4 3 2 1 Unpleasant
Friendly 8 7 6 5 4 3 2 1 Unfriendly
Rejecting 8 7 6 5 4 3 2 1 Accepting
Tense 8 7 6 5 4 3 2 1 Relaxed
Cold 8 7 6 5 4 3 2 1 Warm
Supportive 8 7 6 5 4 3 2 1 Hostile
Boring 8 7 6 5 4 3 2 1 Interesting
Quarrelsome 8 7 6 5 4 3 2 1 Harmonious
Gloomy 8 7 6 5 4 3 2 1 Cheerful
Open 8 7 6 5 4 3 2 1 Closed
Backbiting 8 7 6 5 4 3 2 1 Loyal
Untrustworthy 8 7 6 5 4 3 2 1 Trustworthy
Considerate 8 7 6 5 4 3 2 1 Inconsiderate
Nasty 8 7 6 5 4 3 2 1 Nice
Agreeable 8 7 6 5 4 3 2 1 Disagreeable
Insincere 8 7 6 5 4 3 2 1 Sincere
Kind 8 7 6 5 4 3 2 1 Unkind
Scoring
• Your final score is the total of the numbers you
circled on the 18 scales
57 or less = Low LPC (task motivated)
58-63 = Middle LPC (socio-independent leaders,
self directed and not overly concerned with the
task or with how others view them)
64 or above = High LPC (motivated by
relationships)
2) Defining the Situation
 Fiedler identified three contingency dimensions that
define the key situational factors
 1. Leader-member relations:
The degree of confidence, trust, and respect,
members have in the leader
2. Task structure:
The degree to which the job assignments are
procedurized
3. Position Power:
The degree of influence a leader has over power
variables such as hiring, firing, promotion etc.
3) Matching leaders and Situations
• After knowing the leadership style through LPC and
defining all the situations, we will chose the leader
who will fit for the situation.
Two ways in which to improve leader effectiveness
1) Change the leader to fit the situation
2) Change the situation to fit the leader
Cognitive Resource Theory
• A theory of leadership states that stress
unfavorably effects the situation, and
intelligence of the leader
• Whereas, experience can lessen the influence
of stress on the leader.
Cont…
 A refinement of Fielder’s original model:
– Focuses on stress as the enemy of rationality and creator
of unfavorable conditions
– A leader’s intelligence and experience influence his or her
reaction to that stress
 Stress Levels:
– Low Stress: Intellectual abilities are effective
– High Stress: Leader experiences are effective
 Research is supporting the theory
Hersey & Blanchard’s Situational Leadership
(SLT)
 A model that focuses on follower “readiness”
– Followers can accept or reject the leader
– Effectiveness depends on the followers’ response to the
leader’s actions
– “Readiness” is the extent to which people have the
ability and willingness to accomplish a specific task
 A paternal model:
– As the child matures, the adult releases more and more
control over the situation
– As the workers become more ready, the leader becomes
more laissez-faire
Cont….
• Hersey and Blencherd identify four specific
leader behaviors
• The most effective behavior depends on the
follower’s ability and motivation
1. If followers are unable and unwilling to do a task,
the leader needs to give specific and clear directions.
2. If followers are unable and willing,
The leader need to display a high task orientation.
3. If the followers are able and unwilling,
The leader needs to use a supportive and participative
style.
4. If followers are both able and willing,
The leader doesn't need to do much.
Situational Leadership Theory
HR&LT
LT&LR
HT&HR
HT&LR
Mature
Immature
Leader-Member Exchange (LMX) Theory
Leaders create in-groups and out-groups, and subordinates with
in-group status will have higher performances ratings, less
turnover, and greater satisfaction with their superior.
LMX foundation:
 Because of time pressures, leaders form a special
relationship with a small group of followers: the “in-
group”
 This in-group is trusted and gets more time and
attention from the leader (more “exchanges”)
 All other followers are in the “out-group” and get
less of the leader’s attention and tend to have formal
relationships with the leader (fewer “exchanges”)
 Leaders pick group members early in the relationship
Leader-Member Exchange Theory
House’s Path-Goal Theory
• The theory states that a leader’s behavior is acceptable to till
they view it as a source of either immediate or future
satisfaction.
The Theory:
– Leaders provide followers with information,
support, and resources to help them achieve their
goals
– Leaders help clarify the “path” to the worker’s
goals
– Leaders can display multiple leadership types
Path-Goal Theory
Cont…
 Four types of leaders:
– Directive: focuses on the work to be done
– Supportive: focuses on the well-being of the worker
– Participative: consults with employees in decision-
making
– Achievement-Oriented: sets challenging goals
The Path-Goal Theory
Path-Goal Theory
Yroom & Yetton’s Leader-Participation Model
• A leadership theory that provides a set of rules to
determine the form and amount of participative
decision making in different situations.
 How a leader makes decisions is as important as what
is decided
 Premise:
– Leader behaviors must adjust to reflect task structure
– “Normative” model: tells leaders how participative to be in
their decision-making of a decision tree.
W.J.Reddin’s 3-D Management Style Theory
RelationshipDimension
Task Dimension
Three Dimensions of Leadership Style

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Organization and components of organization

  • 2. Organization An organization is not a random group of people who come together by chance. They consciously and formally establish it to accomplish certain goals that its Members would be unable to reach individually. A manager's job is to achieve high performance relative to the organization's objectives. For example, a business organization has objectives to (1) make a profit (2) provide its customers with goods and services; (3) provide an income for its employees; and (4) increase the level of satisfaction for everyone involved.
  • 3. 7 An organization is a social entity, which is goal orients and deliberately structured. Organizations are not functioning in isolated but are linked to external Dynamic environment. Virtually all organization combines (1) Raw material, (2) Capital and (3) labor & (4) knowledge to produce Goods and Services.
  • 4. Types of organization Formal: The part of the organization that has legitimacy and official recognition. Informal: The unofficial part of the organization.
  • 5. Components of Organization: A.Task B.People C.Structure D.Technology Task: This component can be defined as a mission or purpose of the existence of organization. Every organization is having a purpose of existence that is accomplished by producing certain goods and services as an output, which is termed as task. People: The workforce or human part of organization that performs different operations in the organization.
  • 6. Structure: Structure is the basic arrangement of people in the organization Technology: The intellectual and mechanical processes used by an organization to transform inputs into products or services
  • 8. Overview of Theories • Great Man Theory • Trait Theory • Behavioural Theories -Ohio state Studies and Michigan Studies -Managerial Grid • Contingency Theory : - Fiedler’s Least Preferred Co-worker (LPC) Theory -Cognitive Resource Theory • Situational Theory : -Hersey and Blanchard’s Situational Theory -House’s Path Goal Theory -Leader Participation Model
  • 9. Great Man Theory • Leaders are born, not made. • This approach emphasized that a person is born with or without the necessary traits of leaderships. Early explanations of leadership studied the “traits” of great leaders  “Great man” theories (Gandhi, Lincoln, Napoleon)  Belief that people were born with these traits and only the great people possessed them
  • 10. Great Man Theory • Great Man approach actually emphasis “charismatic” leadership. charisma being the Greek word for gift. • No matter what group such a natural leader finds himself in, he will always be recognized for what he is. • According to the great man theory of leadership, leadership calls for certain qualities like commanding personality, charm, courage ,intelligence, persuasiveness and aggressiveness.
  • 11. Trait Theory • What characteristics or traits make a person a leader? • Great Man Theory: Individuals are born either with or without the necessary traits for leadership • Trait theories of leadership sought personality, social, physical or intellectual traits that differentiate leaders from non leaders • Trait view has little analytical or predictive value • Technical, conceptual and human skills (Katz 1974)
  • 12. Leadership Traits: • Ambition and energy • The desire to lead • Honesty and integrity • Self-confidence • Intelligence • Job-relevant knowledge Trait Theories
  • 13. Trait Theory The trait theory is based on the great man theory, but it is more systematic in its analysis of leaders. Like the great man theory, this theory assumes that the leader’s personal traits are the key to leadership success. Abilities l Supervising Ability Intelligence Initiative l l Personal Traits Self-Assurance Decisiveness Masculinity/ Famininity Maturity Working Class Affinity l l l l l Motivators Need for Occupational Self-actualization Power Over Others High Financial Reward Job Security Achievement l l l l l Personality Traits
  • 14. Traits of Leaders • Intelligence • Physical Features (height, color, shape) • Inner Motivation • Maturity • Vision & Foresight • Acceptance of Responsibility • Open-Minded and adaptability • Self-confidence • Human Relations Attitude • Fairness and Objectivity
  • 15.
  • 16. Trait Theories Limitations: • No universal traits that predict leadership in all situations. • Unclear evidence of the cause and effect of relationship of leadership and traits. • Distinguished leadership on appearance of leaders instead of distinguishing on the bases of their effectiveness and ineffectivenes
  • 17. Behavioural Theory In contrast with trait theory, behavioural theory attempts to describe leadership in terms of what leaders do, while trait theory seeks to explain leadership on the basis of what leaders are.  Leadership according to this approach is the result of effective role behavior.  Leadership is shown by a person’s acts more than by his traits.  This is an appropriate new research strategy adopted by Michigan Researchers in the sense that the emphasis on the traits is replaced by the emphasis on leader behavior (which could be measured).
  • 18. Behavioural Theory Theories proposing that specific behaviors differentiate leaders from non leaders. • Pattern of actions used by different individuals determines leadership potential • Examples – Autocratic, democratic and laissez-faire – Michigan Studies: Employee centered versus task centered
  • 19. Behavioural Theory – Theories that attempt to isolate behaviors that differentiate effective leaders from ineffective leaders – Behavioral studies focus on identifying critical behavioral determinants of leadership that, in turn, could be used to train people to become leaders
  • 20. Behavioual Leadership Studies • The Ohio State Studies sought to identify independent dimensions of leader behavior – Initiating structure – Consideration • The University of Michigan Studies sought to identify the behavioral characteristics of leaders related to performance effectiveness – Employee oriented – Production oriented
  • 22. © 2003 Prentice Hall Inc. All rights reserved. 11–22 University of Michigan Studies
  • 23. Managerial Grid ( Blake & Mouton)
  • 24. Contingency Theories & situational Theories of Leadership Contingency Theories – Fiedler Model  Cognitive Resource Theory – Hersey and Blencherd’s Situational Theory – Leader-member Exchange Theory – Path-Goal Theory – Leader Participation Model
  • 25. Contingency Theories While trait and behavior theories do help us understand leadership, an important component is missing: the environment in which the leader exists. Contingency Theory deals with this additional aspect of leadership effectiveness studies.
  • 26. Fiedler Model • The theory that effective groups depend upon a proper match between a leader's style of interacting with subordinates and the degree to which the situation gives control and influence to the leader. • There are basically three steps in the model 1) Identifying Leadership Style 2) Defining the Situation 3) Matching leaders and situations
  • 27. 1) Identifying Leadership Style • Fiedler believes a key factor in leadership success is the individual’s basic leadership style So he created the Least Prefer Co-worker (LPC) Questionnaire • LPC:-An instrument that tells to measure whether a person is task or relationship oriented
  • 28. Cont…  If the low LPC score then the person is task oriented  If the high LPC score then the person is relationship oriented
  • 29. Least Preferred Coworker (LPC) Scale Pleasant 8 7 6 5 4 3 2 1 Unpleasant Friendly 8 7 6 5 4 3 2 1 Unfriendly Rejecting 8 7 6 5 4 3 2 1 Accepting Tense 8 7 6 5 4 3 2 1 Relaxed Cold 8 7 6 5 4 3 2 1 Warm Supportive 8 7 6 5 4 3 2 1 Hostile Boring 8 7 6 5 4 3 2 1 Interesting Quarrelsome 8 7 6 5 4 3 2 1 Harmonious Gloomy 8 7 6 5 4 3 2 1 Cheerful Open 8 7 6 5 4 3 2 1 Closed Backbiting 8 7 6 5 4 3 2 1 Loyal Untrustworthy 8 7 6 5 4 3 2 1 Trustworthy Considerate 8 7 6 5 4 3 2 1 Inconsiderate Nasty 8 7 6 5 4 3 2 1 Nice Agreeable 8 7 6 5 4 3 2 1 Disagreeable Insincere 8 7 6 5 4 3 2 1 Sincere Kind 8 7 6 5 4 3 2 1 Unkind
  • 30. Scoring • Your final score is the total of the numbers you circled on the 18 scales 57 or less = Low LPC (task motivated) 58-63 = Middle LPC (socio-independent leaders, self directed and not overly concerned with the task or with how others view them) 64 or above = High LPC (motivated by relationships)
  • 31. 2) Defining the Situation  Fiedler identified three contingency dimensions that define the key situational factors  1. Leader-member relations: The degree of confidence, trust, and respect, members have in the leader 2. Task structure: The degree to which the job assignments are procedurized 3. Position Power: The degree of influence a leader has over power variables such as hiring, firing, promotion etc.
  • 32. 3) Matching leaders and Situations • After knowing the leadership style through LPC and defining all the situations, we will chose the leader who will fit for the situation. Two ways in which to improve leader effectiveness 1) Change the leader to fit the situation 2) Change the situation to fit the leader
  • 33. Cognitive Resource Theory • A theory of leadership states that stress unfavorably effects the situation, and intelligence of the leader • Whereas, experience can lessen the influence of stress on the leader.
  • 34. Cont…  A refinement of Fielder’s original model: – Focuses on stress as the enemy of rationality and creator of unfavorable conditions – A leader’s intelligence and experience influence his or her reaction to that stress  Stress Levels: – Low Stress: Intellectual abilities are effective – High Stress: Leader experiences are effective  Research is supporting the theory
  • 35. Hersey & Blanchard’s Situational Leadership (SLT)  A model that focuses on follower “readiness” – Followers can accept or reject the leader – Effectiveness depends on the followers’ response to the leader’s actions – “Readiness” is the extent to which people have the ability and willingness to accomplish a specific task  A paternal model: – As the child matures, the adult releases more and more control over the situation – As the workers become more ready, the leader becomes more laissez-faire
  • 36. Cont…. • Hersey and Blencherd identify four specific leader behaviors • The most effective behavior depends on the follower’s ability and motivation 1. If followers are unable and unwilling to do a task, the leader needs to give specific and clear directions. 2. If followers are unable and willing, The leader need to display a high task orientation. 3. If the followers are able and unwilling, The leader needs to use a supportive and participative style. 4. If followers are both able and willing, The leader doesn't need to do much.
  • 38. Leader-Member Exchange (LMX) Theory Leaders create in-groups and out-groups, and subordinates with in-group status will have higher performances ratings, less turnover, and greater satisfaction with their superior. LMX foundation:  Because of time pressures, leaders form a special relationship with a small group of followers: the “in- group”  This in-group is trusted and gets more time and attention from the leader (more “exchanges”)  All other followers are in the “out-group” and get less of the leader’s attention and tend to have formal relationships with the leader (fewer “exchanges”)  Leaders pick group members early in the relationship
  • 40. House’s Path-Goal Theory • The theory states that a leader’s behavior is acceptable to till they view it as a source of either immediate or future satisfaction. The Theory: – Leaders provide followers with information, support, and resources to help them achieve their goals – Leaders help clarify the “path” to the worker’s goals – Leaders can display multiple leadership types
  • 42. Cont…  Four types of leaders: – Directive: focuses on the work to be done – Supportive: focuses on the well-being of the worker – Participative: consults with employees in decision- making – Achievement-Oriented: sets challenging goals
  • 45.
  • 46. Yroom & Yetton’s Leader-Participation Model • A leadership theory that provides a set of rules to determine the form and amount of participative decision making in different situations.  How a leader makes decisions is as important as what is decided  Premise: – Leader behaviors must adjust to reflect task structure – “Normative” model: tells leaders how participative to be in their decision-making of a decision tree.
  • 47. W.J.Reddin’s 3-D Management Style Theory RelationshipDimension Task Dimension Three Dimensions of Leadership Style