This document discusses machine-to-machine (M2M) communication and the Internet of Things. It describes how the physical and digital worlds are converging, with companies leveraging devices, data, and connectivity to transform their business models. The document outlines Orange Business Services' end-to-end value proposition for supporting customers' M2M initiatives throughout the entire lifecycle, including managing connectivity, application development, and integration. Key takeaways are that data and M2M are important for business intelligence, Orange can deliver customized M2M solutions, and they can help articulate M2M's potential.

1. machine-to-machine
the Internet of Things, new business models &
innovative applications

2.  M2M business trends
 core competencies required to successfully
manage your M2M initiative
– managing the business application
– managing connectivity
– our end-to-end value proposition
 customer testimonial
 key takeaways
agenda

3. convergence of the two worlds
physical world
brick-and-mortar business
 traditional manufacturing
companies
 service companies
 retail organizations
 challenged to capitalize on the
power of Internet
Internet world
web-based business
 born into the internet generations
 completely disrupted traditional
players and sales channel
 extremely flexible and
knowledgeable about their
customer base

4. convergence of the two worlds
 deep insight into their customer base
 flexibility into their product and
services
 leverages their asset and information
to win over competition
eWorld
fusion of Web & traditional business model

5. 5 Orange Group restricted
data driven company
BIG DATA internet of thingssocial media
data warehouse
..big data and analytics
driven companies show
5%-6% higher
productivity rates and
profitability..
MIT Study

6.  “What decisions could we make if we had all the
information we need?”
 “Identify the business opportunity and determine
how the model can improve performance”
 “Move to a data driven decision culture”
 IT has a crucial role to play to drive M2M
– evangelize and provide thought leadership
– bridge the gap between operations, service and
technology
– embed within service offer development
– enable business to drive short, rapid innovation
project
IT engagement with business

7. traditional m2m projects driven by process
optimization and cost reduction

8. today, we are connecting people and machines

9. and tomorrow we will be connecting enhanced things

10. how to best manage
the business application

11. size & complexity require
competencies that are at the heart
of telecom operators’ everyday
business
managing scalability
 a successful M2M project means managing thousands of
mobile devices and subscriptions
 transforming your company into a mobile operator having the
size of a small national operator but with an international
coverage
your mobile company

12. the Intelligent Apps Enabler at the core of the
m2m solution
Managed Connectivity
customer’s business application
Intelligent Apps Enabler
E-health
modules
track & trace
modules
data
hosting
devices
modules for
other industries
secure
data storage
service desk
& operations

13. a platform that adapts to our customers
environment
known
devices
unknown
devices
M2M Intelligent Apps Enabler
different
programming
languages
supported
integration of
new codecs for
future devices
web services
customer’s business
application
library of codecs
for existing
devices from
different
manufacturers

14. key benefits of the Intelligent Apps Enabler
 cloud-based model or private
dedicated solution
 application management: allows
to effectively create new
applications or evolve them in the
future
 message management: facilitates,
rationalizes and secures the data
exchanges within your M2M
solution
 device management: easy to
integrate new devices in your
application without changing it
simple, secure,
scalable & device
agnostic

15. Intelligent Apps Enabler
demo

16. how to best manage
the connectivity

17. we can support you at every stage of your M2M
projects
connectivityhardware integration
application
service & solution
provider
deployment
& run
 M2M SIM cards
 M2M adapted process
 M2M customer care
 M2M adapted tariff offer
 connectivity++
- Web services and portal
 chipset selection
 module fabrication
 interface design
 device integration
 device fabrication
 consulting
 global solution
design
 vendors sourcing
 IS integration
 deployment
 maintenance
 support
 logistic
 service management
 continuous evolution
 consulting
 application
development
 back-end supervision
interface
 end-user interface
 customer care

18. our M2M connectivity platform, enabling connectivity
management of your remote devices
remote SIMs fleet management
quicker incident diagnostics and
resolution
improve operational efficiency and
customer service quality
reduce intervention costs
fit all kind of customers’ contexts, device
and applications through portal and APIs
modes
SIM lifecycle
management, ordering,
incident diagnostic,
network status,
consumption tracking,
sessions history,
alarms settings…
benefitsfunctionalities

19. Customer CRM back-end
Customer
Wireless
enabled asset
Internet www link
throughwebportal
our M2M connectivity platform, enabling connectivity
management of your remote devices
business application
(Intelligent Apps Enabler)
remote device
/ machine
Internet www link

20. our M2M connectivity platform
functionalities accessible via APIs to get automated
data entries / modifications limiting human errors
Customer CRM back-end
Customer
Wireless
enabled asset
WithAPI
 XML-based API – SIM commands
 order new SIMs
 SIM profile change
 SIM order status retrieve
 SIM activate / pre-activate / suspend / deactivate
business application
(Intelligent Apps Enabler)
remote device
/ machine

21. our end-to-end
value proposition

22. 0
0
0
0
Orange Business Services supports customers’ M2M
initiative throughout the entire lifecycle with a complete
services portfolio
capabilities and expertise
connectivity
apps development
system integration
end-to-end support
m2m initiatives are
complex endeavours that
impact business
processes and…
… require wide & deep
technical expertise
devices, connectivity, app
development, …
no “one model fits all”
flexible engagement
customized solutions
partner solutions
best
connectivity
device
management
system
integration
application
devt
data management
(hosting, cloud, …)
Orange
competencies
value

23. the value we bring to our customers
 in-depth knowledge across
the M2M domain with 250+
experts
 proven experience
delivering, operating &
supporting global complex
solutions
 innovative, future proof
solutions supported by a
dynamic M2M portfolio
 engagement & financial
approach adapted to your
business model
 customized solution using
proven technologies &
trusted partners
 “end-to-end ownership’’
with one single provider

24. connecting IT to our customers’ business
customers only pay for
the water used
coffee machines are always
ready
skiers will not get lost and will
manage their own
performance
tracking and multimedia
content for truck and bus
fleet operators

25. key takeaways
m2m is an important element to gather
intelligence on your products – services2
Orange is your partner of choice for delivering
customized m2m solutions to meet your
business objectives
3
Orange is there to support you to articulate
the potential of M2M to your business
4
companies are moving to a data driven culture1

26. learn more at http://oran.ge/12luzgR
thank you
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or service names referred to in this material are trade marks
of Orange Brand Services Limited.
Orange restricted.