The document discusses the critical role of 5G technology in driving digital transformation and enhancing telecom operations, highlighting necessary upgrades to OSS/BSS systems, such as enhanced CRM, data management, and real-time service capability. It outlines various business opportunities across sectors, emphasizing real-time content delivery, IoT integration, and partnerships for enhanced service offerings. Additionally, it highlights the importance of data monetization, AI/ML applications, and the need for industry convergence to leverage 5G innovations effectively.

1. More than just a Telecom
Technology – An Enabler of
Digital Transformation and
Critical pillar of Industrial
Revolution 4.0
5G

2. 5G
Role of Telcos will be crucial and
Defining in the implementation of
5G solutions

3. 5G – Telecom OSS/BSS
For Telcos to be 5G ready, their O/BSS systems must factor these attributes
Following O/BSS systems will be largely impacted and therefore to be transformed, to make an operator 5G ready:
• CRM
• Catalogue
• Ordering
• Provisioning & Mediation
• Charging & Billing
• Subscription Management
• Partner management
• Network Speed (5G) - With
IOT & 5G, events will be
Realtime and will be very high in
volume.
• Launching new services
(TTM) – O/BSS systems should
be able to launch and deliver 5G
services faster.
• Data (Big Data) – with IOT,
number of connected devices
has already surpassed the
number of humans. More
services means more data (for
customer and from network)
processing.
• OSS/BSS applications should
be able to handle and process
high volume of heterogenous
data.
• Also, a huge opportunity for
CSPs/DSPs to use AI/ML
techniques to improve systems
performance and customer
experience.
• Industry agnostic events –
DSPs will soon gets
transformed into connectivity
providers that provides Digital
platform to all the OTT, Digital,
Fintech partners to host and
deliver their products and
services.
• OSS/BSS applications should
be able to collect and process
these events.
• Revenue – Different type of
events will get generated from
heterogenous sources, therefore
Revenue leakage will be an area to
look after.
• System must be able to Monetize
(Rate, charge & Bill) all and any kind
of usage event.

4. 5G – CSP Stakeholders
5G
Stakeholders
Marketing
Customer Experience
Architects
Enterprise Business Unit (EBU) &
Partner relations
Transformation Heads/IT heads
(CIO/CTIO)
Network Team

5. 5G – Key Areas to be leveraged (1/2)
• Partner with OTTs to provide
more real-time content in HD.
Proposed 5G Personal Services and Offers
 Retail customer market is good to launch 5G services and penetrate into the Market. But, to make profitable business and truly optimize the 5G Infrastructure and
resources, DSPs (Digital Service providers) needs to target Enterprise customers (cross industry) segment with relevant offerings & Solutions.
• Better, real-time View & Browsing
• Faster and integrated payments
• AR,VR applications
• Real-time recommendations
• Health indicators over Personal devices
• Home security solutions
• Connected Home (IOT & M2M)
• Smart home –
• Sensor controlled switches
• Emergency Alarms
HD streaming of –
• Online Classes (Interactive)
• Recorded sessions
• Doctors & Patients
• Teachers and Students
• Artists and Audience
• Social causes
• Government initiatives

6. 5G – Key Areas to be leveraged (1/2)
• Remote Surgery/ Robotic surgery –
Automation & uRLLC 5G
• Medical Consultation (on video)
• Enhanced QOS - Fixed line services, SD-WAN, VPN etc.
• 5G Policy – Charging, Fraud Prevention and Analytics &
ML
• Digital Transformation & IOT
• Ambulance tracking and guiding
• Vigilance & Monitoring
• AR/VR for critical operations
• Autonomous vehicles
• Embedded smart chips for navigation,
weather etc.
• Parking
• Smart metering
• Education (Live Classes)
• Sports (Live coaching)
• Logistics & Supply chain
Government partnership programmes for
social cause –
• COVID Vaccine tracking,
• Sanitation,
• Vigilance & monitoring
• smart city projects etc.
• Smart Farming
Proposed 5G Business Services and Offers
 Unprecedented situation like COVID-19 bring up the pressing need for contactless operations that can be monitored, managed and controlled remotely. And this
should be industry agnostic.

7. 5G – Business Use cases & Solutions to be offered by IT/ICT Vendors (1/2)
IOT Based Solutions
Partnership models for –
5G enabled Telco, Non-Telco &
Digital Services.
Enterprise Solutions
Seamless, real-time Experience of
5G network capabilities and devices
Onboard & Manage
Partners
Multi stream/contract
partnerships
Fixed Wireless services
& Enhanced SD-WAN
Cloud Hosting &
Storage
Security & Privacy -
VPN
Smart Cities & Home
Automation
Fleet Management &
Logistics
Industrial Automation &
Sensors
Sports & Gaming Education & Entertainment Travel
Partnerships to ease B2B
and B2C business models
 Complete Partner Management suite (Partner onboarding, commissions & Agreements, Product & services listing, Partner disputes & settlements, Partner services Monetization (B2B2C)
 Enhanced speed for fixed line Enterprise services, VPN services, Cloud computing and Cloud hosting solutions for Enterprise & SMB
 API based solution for home automation using IOT and M2M communication protocols (e.g. MQTT), Event and location based tracking and updates for Fleet management and
Logistics in real-time, Light-weight API & Event based calls to monitor and control the production lines, sensor based Controls (triggers and alarms).
 AR/VR based apps for sports, Gaming, Travel, Entertainment, learning etc. through seamless integration between devices and 5G network.
 Content subscription and delivery in real-time over 5G network,

8. 5G Monetization
5G – Business Use cases & Solutions to be offered by IT/ICT Vendors (1/2)
Policy & Charging Subscriptions
Data Analytics &
Machine Learning
Connected Communities Non-Telco Products
Sensored Controls Remote Surgery Autonomous Application
FINTECH
Driverless Cars
Industry Convergence –
Telco+Retail+FINTECH services
Edge Computing
Mission critical – Low Latency
Services
 ICT vendors to develop an independent Digital platform to enable services
delivery, easy creation and modification of workflows and integration
nodes.
Traffic Controls Industrial Robots
 Edge Computing is a contemporary to 5G uRLLC slice, However later combined with former will be a major boost for Edge computing and a step closer to autonomous applications and
systems.
 Digital Transformation is all about Industry convergence by having a service delivery
platform for cross-industry offerings.
 5G will be the catalyst for delivering the services faster and in bulk.
 E.g. Robots handling COVID-19 infected patients, Remote surgery (Robots
following instructions of Doctors), Managing Operations in war-torned zones
etc.
 uRLLC slice of 5G can enable contactless monitoring and control of critical operations using light
weight API calls between microservices of an application combined with AI and Edge Computing.
 Next Generation Digital Charging and Policy control, Subscriptions
management and AI/ML engine
 5G has new architecture for Charging and Policy control.
 Managing Subscriptions for autonomous systems will be critical.
 ML algorithms to have real-time recommendations and fraud prevention using 5G data

9. 5G – Key Solution Offerings
For a software R&D vendor, Key is to offer solutions (rather than products) that can enable and Monetize the 5G services for an operator
Service agnostic Subscription
Management for all Telco, Non-
Telco & Digital 5G Services
Edge Computing Solution for near
real-time applications
Event/Service agnostic
Monetization solution.
Connected Communities App
Industrial
Automation –
Monitoring &
Control
Digital platform to define and
manage new/existing workflows
and orchestrations with ease of
integrations (over standard APIs)
Smart Home
(Connected
Home)
Partner Management suite
Independent AI/ML Platforms for
real-time Analytics and
Recommendations
Converged Marketplace (Optional)

10. 5G Monetization (B2B, B2C)
Partners/ B2B Users
Developer
Portal
APIs
 API Metering & Settlement
(Monetization) – API GW
 Launch & edit APIs and services
– API GW (Developer Portal)
 Partner Onboarding & Management
– Partner Management system
Subscriber/ End Users
Usage
Events
Service
Request
Service
Delivery
Policy Control
Real-time
Charging
Billing
Channels
B2B B2C
Example