www.Magnifictraining.com-oracle apps r12 scm fuctional online training.
contact us: info@magnifictraining.com or
call us: +919052666559
oracle apps technologies like oracle discrete manufacturing, oracle apps purchasing training,
oracle apps order management training,oracle apps r12 functional training.
real time Oracle scm online training by industrail experts
for details call:+919052666559 hands on training on oracle online TRAINING.
CRM on Demand for Higher Education: CRM for the Entire Constituent Life Cycle...jpsells
This is the second presentation in the Apex IT series on CRM On Demand: CRM for the Entire Constituent Life Cycle. this presentaton focuses more on Recruting and featured Mike Statmore, CIO at Post University. Apex IT implemented CRM On Demand at Post in 2010-2011 as part of their overal enterprise stratgey focused on improving their students experience from prospect to Alumni.
Student engagement and CRM in higher education by itelligence okt15Marc Van Den Berk
How can institutes improve recruitment? What is offered to support the dynamic student journey and how can you be agile, collaborate effectively in a complex multi-channel environment?
Using Community Cloud for Alumni Volunteer SolicitorsSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by:
Mike Craven, University of California, Berkeley
Join this session to learn how, in less than two months from conception to deployment, Community Cloud allowed UC Berkeley to quickly and easily extend its fundraising CRM to its Class Campaign Volunteers Solicitors. Cal uses Community Cloud to assign reunion volunteers to their classmate prospects and to track their solicitation asks and outcomes. Community Cloud let UCB rapidly tailor a tool for our volunteer partners without the integration hassles of a standalone application.
In this paper, mobile learning and priority communications are discussed together as the same technology applies. Both rely on the ready development, delivery, and analysis (was the content read, was it understood, is there feedback) of mobile content.
CRM on Demand for Higher Education: CRM for the Entire Constituent Life Cycle...jpsells
This is the second presentation in the Apex IT series on CRM On Demand: CRM for the Entire Constituent Life Cycle. this presentaton focuses more on Recruting and featured Mike Statmore, CIO at Post University. Apex IT implemented CRM On Demand at Post in 2010-2011 as part of their overal enterprise stratgey focused on improving their students experience from prospect to Alumni.
Student engagement and CRM in higher education by itelligence okt15Marc Van Den Berk
How can institutes improve recruitment? What is offered to support the dynamic student journey and how can you be agile, collaborate effectively in a complex multi-channel environment?
Using Community Cloud for Alumni Volunteer SolicitorsSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2017 by:
Mike Craven, University of California, Berkeley
Join this session to learn how, in less than two months from conception to deployment, Community Cloud allowed UC Berkeley to quickly and easily extend its fundraising CRM to its Class Campaign Volunteers Solicitors. Cal uses Community Cloud to assign reunion volunteers to their classmate prospects and to track their solicitation asks and outcomes. Community Cloud let UCB rapidly tailor a tool for our volunteer partners without the integration hassles of a standalone application.
In this paper, mobile learning and priority communications are discussed together as the same technology applies. Both rely on the ready development, delivery, and analysis (was the content read, was it understood, is there feedback) of mobile content.
Georgetown University and St Norbert College: Improving Recruiting Efficiency...Salesforce.org
As tuition costs continue to skyrocket, both students and parents are looking for something
different – and personal - when selecting a higher education institution. This means universities
need to nurture prospective students through the entire applicant lifecycle – from initial touch
to final enrollment. Consequently, it's becoming imperative to explore new, innovative ways
to approach recruiting and admissions all while increasing efficiency.
Join us to learn how Georgetown University McDonough School of Business is using Salesforce to streamline processes, consolidate and share data, and to create a more efficient communication and engagement platform throughout the entire student’s lifecycle from recruitment to alumni relations. Similarly, St. Norbert College will share how they moved from manual, paper-based processes to a fully automated, data-rich system thus driving down the time it takes to accept students from weeks to just mere days.
Register today and learn how your university can leverage new, innovative technologies to increase efficiencies, value and yield.
Who Should Attend:
Recruiting
Admissions
Enrollment Management
Academic Affairs
IT
Speakers:
Kirsten Sands, Director of Admissions and Recruitment, Georgetown University's McDonough School of Business
Ravi Agarwal, Ph.D., Director of Enterprise Applications, St. Norbert College
Describes a link between KM technologies and business strategy through context-specific KM inititiatives. Paper presented at CATI 2005, Congresso Anual de Tecnologia de Informa��o, S�o Paulo, Brazil.
Unlocking the Potential of Enrollment Crm at Community CollegesThilakraj Gopinath
Visit www.proretention.com to download the white paper.
Community colleges are considered to be a critical contributor in creating employment and filling skill gaps among U.S. workers. However, the decline in enrollment at community colleges is a growing concern as more schools are failing to meet their enrollment goals. A U.S. Census report released on September 24, 2014 indicated that community colleges and 2-year junior colleges experienced a 10 percent decline in enrollment from 2012 to 2013.
The white paper titled “Unlocking the Potential of Enrollment CRM at Community Colleges” highlights the need for implementing Constituent Relationship Management (CRM) and the key features that CRM systems offer for addressing declining enrollment at community colleges.
About ProRetention:
ProRetention our flagship product, a comprehensive Student Lifecycle CRM is designed to help universities track, manage, service and engage students. Enrollment CRM increases effective nurturing and conversion of inquiries into students, Success CRM raises service and engagement levels leading to student success, and Advancement CRM encourages their fund raising and institutional participation.
Unlocking the Potential of Enrollment CRM at Community Colleges - ProRetentionKristopher Krost
Community colleges are considered to be a critical contributor in creating employment and filling skill gaps among U.S. workers. However, the decline in enrollment at community colleges is a growing concern as more schools are failing to meet their enrollment goals. A U.S. Census report released on September 24, 2014 indicated that community colleges and 2-year junior colleges experienced a 10 percent decline in enrollment from 2012 to 2013.
The white paper titled “Unlocking the Potential of Enrollment CRM at Community Colleges” highlights the need for implementing Constituent Relationship Management (CRM) and the key features that CRM systems offer for addressing declining enrollment at community colleges.
This whitepaper provides timely insights at a time when community colleges are increasingly recognizing the need to enhance and automate their recruiting and enrollment processes.
About ProRetention:
ProRetention, a comprehensive Student Lifecycle CRM is designed to help universities track, manage, service and engage students. Enrollment CRM increases effective nurturing and conversion of inquiries into students, Success CRM raises service and engagement levels leading to student success, and Advancement CRM encourages their fund raising and institutional participation.
Post Graduate Diploma Courses – A Superior Choice Than Degree ProgramsVJIMHyderabad
They can go for a post graduate diploma in human resource management or opt for other fields of specialization such as IT, Marketing, Finance, Operations or even a general management program.
Find and compare Channel Management software. Get free, interactive tool to quickly narrow your choices and contact multiple vendors at CRM4SURE. Through CRM4SURE you can track a large number of different activities you need to do to make a channel fully operational and as per organization standards.
Connected Campus Collage: Tales of Using Salesforce Across the LifecycleSalesforce.org
The idea of a Connected Campus is the ability to connect to all constituents in a whole new way leveraging social, mobile and cloud technologies on a single unified platform. While some are already there, many are still on a journey to becoming a Connected Campus where they use Salesforce as a system of engagement across the entire student lifecycle. Join us to learn how University of Minnesota, Tulane University, and George Mason University School of Business are using Salesforce across the student lifecycle and their journeys to become a connected campus.
Optimize your investment in online learning and academic solutions with standard based solutions that integrate course and learning management system, social networking sites, mobile networking and so on.
Beyond Learning: Make Your LMS Mission Critical to Your OrganizationHuman Capital Media
Is your LMS mission critical to your business? Many organizations have an LMS, but only a few demonstrate real business results or are integrated in the day-to-day activities of employees’ lives.
During this webinar, they will look at nontraditional ways to use an LMS so it aligns with your business’s needs, improves the stickiness of the solution and drives measureable business results. The discussion also will include suggestions on how to:
• Create a successful, compelling knowledge portal — Pharmacy Systems case study.
• Drive top-line revenue with e-learning by engaging partners and customers.
• Use e-learning systems to improve employee engagement and productivity.
www.Magnifictraining.com-oracle apps r12 scm fuctional online training.
contact us: info@magnifictraining.com or
call us: +919052666559
oracle apps technologies like oracle discrete manufacturing, oracle apps purchasing training,
oracle apps order management training,oracle apps r12 functional training.
real time Oracle scm online training by industrail experts
for details call:+919052666559 hands on training on oracle online TRAINING.
Oracle Apps Technical Online Training Concepts :
Introduction to ERP
1.Definition of ERP, Overview of popular ERP’S
2.Comparison of Oracle Apps with other ERP’S
3.Types of Roles
4.Types of Projects
5.AIM documentation standards
6.Oracle Application Architecture.
7.Database structure of OA
8.Using TOAD
Application Object Library
1.Creating Users
2.WHO columns
3.Creating Responsibilities
4.Menu construction
5.Request group construction
Application development
1.Defining concurrent program
2.Concurrent programs with parameters
3.Working with multiple concurrent programs
4.Scheduling the Concurrent Program
5.Concurrent Program incompatibilities
6.Creating Request Set
7.Procedure registration
8.Value sets
Sap hcm online and remote based training in usa,uk,indiamagnificsmile
www.Magnifictraining.com-sap hcm ONLINE TRAINING. contact us: info@magnifictraining.com
or call us: +919052666559,919052666558 sap technologies like sap hcm,sap ewm,sap hcm,sap hcm ,sap basis,
sap hcm ,sap bi/bw, sap is banking,sap srm,
sap gts online training by industrail hands on training on sap hcm online TRAINING.
SAP HCM Online Training Course Contents :
Introduction to SAP
Introduction to ERP
Overview of SAP
SAP-HCM Module at a glance
Organizational Management
Organizational Structure (Simple Maintenance & Expert Mode)
Objects, Additional Object Types ,Task Description/Department/Staff
Plan Versions ,Org Management Infotypes
Account assignment features, Structure Maintenance
Configure Positions, Jobs, Cost Center Assignment, Reporting Relationships
Personnel Administration
Enterprise Structure & Personnel Structure
Personnel Area, Personnel Sub Area, Employee Group, Employee Sub Group
Assignment of ES & PS
Personnel Action , Hiring , Employee Master Data
PA Infotypes Maintenance , Dynamic Actions
Recruitment
Recruitment Medium & Instruments, Applicant Master Data
Applicant Actions, Applicant Activity
Transfer Applicant Data to Employee Master Data
Report Generation, Recruitment Infotype Maintenance
Time Management
Georgetown University and St Norbert College: Improving Recruiting Efficiency...Salesforce.org
As tuition costs continue to skyrocket, both students and parents are looking for something
different – and personal - when selecting a higher education institution. This means universities
need to nurture prospective students through the entire applicant lifecycle – from initial touch
to final enrollment. Consequently, it's becoming imperative to explore new, innovative ways
to approach recruiting and admissions all while increasing efficiency.
Join us to learn how Georgetown University McDonough School of Business is using Salesforce to streamline processes, consolidate and share data, and to create a more efficient communication and engagement platform throughout the entire student’s lifecycle from recruitment to alumni relations. Similarly, St. Norbert College will share how they moved from manual, paper-based processes to a fully automated, data-rich system thus driving down the time it takes to accept students from weeks to just mere days.
Register today and learn how your university can leverage new, innovative technologies to increase efficiencies, value and yield.
Who Should Attend:
Recruiting
Admissions
Enrollment Management
Academic Affairs
IT
Speakers:
Kirsten Sands, Director of Admissions and Recruitment, Georgetown University's McDonough School of Business
Ravi Agarwal, Ph.D., Director of Enterprise Applications, St. Norbert College
Describes a link between KM technologies and business strategy through context-specific KM inititiatives. Paper presented at CATI 2005, Congresso Anual de Tecnologia de Informa��o, S�o Paulo, Brazil.
Unlocking the Potential of Enrollment Crm at Community CollegesThilakraj Gopinath
Visit www.proretention.com to download the white paper.
Community colleges are considered to be a critical contributor in creating employment and filling skill gaps among U.S. workers. However, the decline in enrollment at community colleges is a growing concern as more schools are failing to meet their enrollment goals. A U.S. Census report released on September 24, 2014 indicated that community colleges and 2-year junior colleges experienced a 10 percent decline in enrollment from 2012 to 2013.
The white paper titled “Unlocking the Potential of Enrollment CRM at Community Colleges” highlights the need for implementing Constituent Relationship Management (CRM) and the key features that CRM systems offer for addressing declining enrollment at community colleges.
About ProRetention:
ProRetention our flagship product, a comprehensive Student Lifecycle CRM is designed to help universities track, manage, service and engage students. Enrollment CRM increases effective nurturing and conversion of inquiries into students, Success CRM raises service and engagement levels leading to student success, and Advancement CRM encourages their fund raising and institutional participation.
Unlocking the Potential of Enrollment CRM at Community Colleges - ProRetentionKristopher Krost
Community colleges are considered to be a critical contributor in creating employment and filling skill gaps among U.S. workers. However, the decline in enrollment at community colleges is a growing concern as more schools are failing to meet their enrollment goals. A U.S. Census report released on September 24, 2014 indicated that community colleges and 2-year junior colleges experienced a 10 percent decline in enrollment from 2012 to 2013.
The white paper titled “Unlocking the Potential of Enrollment CRM at Community Colleges” highlights the need for implementing Constituent Relationship Management (CRM) and the key features that CRM systems offer for addressing declining enrollment at community colleges.
This whitepaper provides timely insights at a time when community colleges are increasingly recognizing the need to enhance and automate their recruiting and enrollment processes.
About ProRetention:
ProRetention, a comprehensive Student Lifecycle CRM is designed to help universities track, manage, service and engage students. Enrollment CRM increases effective nurturing and conversion of inquiries into students, Success CRM raises service and engagement levels leading to student success, and Advancement CRM encourages their fund raising and institutional participation.
Post Graduate Diploma Courses – A Superior Choice Than Degree ProgramsVJIMHyderabad
They can go for a post graduate diploma in human resource management or opt for other fields of specialization such as IT, Marketing, Finance, Operations or even a general management program.
Find and compare Channel Management software. Get free, interactive tool to quickly narrow your choices and contact multiple vendors at CRM4SURE. Through CRM4SURE you can track a large number of different activities you need to do to make a channel fully operational and as per organization standards.
Connected Campus Collage: Tales of Using Salesforce Across the LifecycleSalesforce.org
The idea of a Connected Campus is the ability to connect to all constituents in a whole new way leveraging social, mobile and cloud technologies on a single unified platform. While some are already there, many are still on a journey to becoming a Connected Campus where they use Salesforce as a system of engagement across the entire student lifecycle. Join us to learn how University of Minnesota, Tulane University, and George Mason University School of Business are using Salesforce across the student lifecycle and their journeys to become a connected campus.
Optimize your investment in online learning and academic solutions with standard based solutions that integrate course and learning management system, social networking sites, mobile networking and so on.
Beyond Learning: Make Your LMS Mission Critical to Your OrganizationHuman Capital Media
Is your LMS mission critical to your business? Many organizations have an LMS, but only a few demonstrate real business results or are integrated in the day-to-day activities of employees’ lives.
During this webinar, they will look at nontraditional ways to use an LMS so it aligns with your business’s needs, improves the stickiness of the solution and drives measureable business results. The discussion also will include suggestions on how to:
• Create a successful, compelling knowledge portal — Pharmacy Systems case study.
• Drive top-line revenue with e-learning by engaging partners and customers.
• Use e-learning systems to improve employee engagement and productivity.
www.Magnifictraining.com-oracle apps r12 scm fuctional online training.
contact us: info@magnifictraining.com or
call us: +919052666559
oracle apps technologies like oracle discrete manufacturing, oracle apps purchasing training,
oracle apps order management training,oracle apps r12 functional training.
real time Oracle scm online training by industrail experts
for details call:+919052666559 hands on training on oracle online TRAINING.
Oracle Apps Technical Online Training Concepts :
Introduction to ERP
1.Definition of ERP, Overview of popular ERP’S
2.Comparison of Oracle Apps with other ERP’S
3.Types of Roles
4.Types of Projects
5.AIM documentation standards
6.Oracle Application Architecture.
7.Database structure of OA
8.Using TOAD
Application Object Library
1.Creating Users
2.WHO columns
3.Creating Responsibilities
4.Menu construction
5.Request group construction
Application development
1.Defining concurrent program
2.Concurrent programs with parameters
3.Working with multiple concurrent programs
4.Scheduling the Concurrent Program
5.Concurrent Program incompatibilities
6.Creating Request Set
7.Procedure registration
8.Value sets
Sap hcm online and remote based training in usa,uk,indiamagnificsmile
www.Magnifictraining.com-sap hcm ONLINE TRAINING. contact us: info@magnifictraining.com
or call us: +919052666559,919052666558 sap technologies like sap hcm,sap ewm,sap hcm,sap hcm ,sap basis,
sap hcm ,sap bi/bw, sap is banking,sap srm,
sap gts online training by industrail hands on training on sap hcm online TRAINING.
SAP HCM Online Training Course Contents :
Introduction to SAP
Introduction to ERP
Overview of SAP
SAP-HCM Module at a glance
Organizational Management
Organizational Structure (Simple Maintenance & Expert Mode)
Objects, Additional Object Types ,Task Description/Department/Staff
Plan Versions ,Org Management Infotypes
Account assignment features, Structure Maintenance
Configure Positions, Jobs, Cost Center Assignment, Reporting Relationships
Personnel Administration
Enterprise Structure & Personnel Structure
Personnel Area, Personnel Sub Area, Employee Group, Employee Sub Group
Assignment of ES & PS
Personnel Action , Hiring , Employee Master Data
PA Infotypes Maintenance , Dynamic Actions
Recruitment
Recruitment Medium & Instruments, Applicant Master Data
Applicant Actions, Applicant Activity
Transfer Applicant Data to Employee Master Data
Report Generation, Recruitment Infotype Maintenance
Time Management
Google Plus and hangouts are a great way for businesses to raise their visibility, build relationships with their potential and current clients and customers and attract more leads, sales and profits, yet many small businesses have not yet created a strong presence on G+ and are missing out on the potential benefits that this can bring. In this presentation Carol Dodsley - The How2GIrl shares why you cannot afford to ignore GPlus, Google local and Google Hangout on air any longer ..
Share your brand's unique point of view with the popular app know for the cool pictures you can take with it. With millions of active users, Instagram can very well be your next great marketing tool!
Oracle fusion soa operations and configurationmagnificsmile
www.Magnifictraining.com-oracle oracle soa online training.
contact us: info@magnifictraining.com
or call us: +919052666559 oracle soa technologies like oracle soa suite,
oracle soa bpel online training,oracle soa 11g online training,oracle soa admin online training,
oracle soa bpm training,oracle soa developer training,oracle fusion soa training .
real time Oracle scm online training by industrail experts
for details call:+919052666559 hands on training on oracle online TRAINING.
Oracle CRM On Demand for the Entire Constituent Life Cycle jpsells
CRM On Demand is Oracle's Software as a Service CRM solution. This presentation shows how CRM on Demand is truly a solution for the entire Constituent Life cycle. Apex IT is an Oracle Platinum Partner, and Go To partner for Oracle Higher Education. Providing Best Practice application consulting since 1997, Apex IT is a visionary and thought leader in the areas of Higher Education, Employee workforce management, Public Sector, and private industry.
Please see us at http://www.apex.com
The Impact Outweighs the Effort: Effective and Impactful CRM and Online Appli...Hobsons
The impact outweighs the effort – effective and impactful CRM and online application implementation
College Marketing Network Annual Conference
12 November 2016
Daniel Falls, Head of HE Consulting Services
This presentation is about -
Introduction to the Cloud Computing ,
Evolution of Cloud Computing,
Comparisons with other computing techniques fetchers,
Key characteristics of cloud computing,
Advantages/Disadvantages,
For more details you can visit -
http://vibranttechnologies.co.in/salesforce-classes-in-mumbai.html
Educational institutions are being challenged to become more flexible, responsive, efficient, and focused on serving students' needs. Join us to learn how Wayne State University developed a Student Service Center where phone calls, emails, and walk-in visits from prospective and current students are aggregated at a central location, enhancing recruitment and retention by providing service that is responsive and accountable. Delivering superior customer service every day also requires strong business processes and continuous improvement practices to be effective. Wayne State will share how they leverage ERP data while listening to students, provide prompt responses and solve problems to improve the student experience.
Who Should Attend:
Student Services
Student Affairs
Academic Affairs
IT
Speakers:
Ann Elinski, Assistant Director of the Student Service Center, Wayne State University
Ann received a Bachelor's Degree in English and Spanish language, and a Master's Degree in Business Administration, from Eastern Michigan University. Elinski has spent the past thirteen years in Higher Education specializing in student service. Ann currently acts as the Salesforce super user for the Division of Enrollment Management.
Nicole Brandenburg, Associate Director of Campaigns for Salesforce CRM, Wayne State University. Nicole previously worked in the undergraduate admissions office at WSU and transitioned to her current role when the university first brought a CRM solution to the campus in 2010. Nicole works closely with the university's Marketing office, Enrollment Management units and various departments to assist in the development of communication plans and implementation.
Adam Lincoln, Lead Systems Integrator, Wayne State University
Adam Lincoln is a developer for central IT at Wayne State University, working primarily on native salesforce.com development and integration with campus systems. He has been writing software for 10 years, ranging from web applications to terminal utilities. Previously, Adam taught physics and astronomy courses and analyzed experimental data.
Extending the Connected Campus to Students Through Real World ExperienceSalesforce.org
Presentation from Salesforce.org Higher Ed Summit 2018 by: Sandra Richtermeyer, UMass Lowell, and Lori Dembowitz, UMass Lowell.
This session will present an example of how one campus (University of Massachusetts Lowell) developed a collaborative campus ecosystem by creating curricular and co-curricular experiences to engage a stakeholder community. Through a connected campus model, undergraduate students, graduate students, faculty, university technology leaders, alumni, the business community and employers participate in a comprehensive initiative that significantly enhances student learning and career preparation. Examples presented in this session will include use of Trailhead to facilitate guided learning paths and help students achieve educational and professional development goals based on their stage of degree program completion. In addition, the implementation of a Salesforce Ambassador and Trailblazer model will illustrate how students learn from each other, their instructors and technology leaders in the Connected Campus and prepare themselves for internships, co-ops and full-time placement after graduation. Ideas for creating a comprehensive interactive event with participation from employers, technology executives, and alumni will be discussed. Examples of developing interdisciplinary faculty teams to further integrate the Trailhead program into the business curriculum will be described. Illustrations for measuring program deliverables and assessing performance with this model will also be discussed.
Watch a recording of this presentation: https://youtu.be/OQX6CeL0HDk
Delve into a SugarCRM integration with Joomla and Moodle, and see how the new integrated solution has enabled ASF to increase their operational efficiency by a factor of 10.
7 key advantages of education crm softwareSalesBabuCRM
The SalesBabu EduCRM helps the institutions to take deeper insights on to student’s data, internal staff and faculty members to improve the productivity. The functionalities of SalesBabu EduCRM are-
CRM Success with McElroy Manufacturing
What do manufacturers want from Salesforce CRM?
Moderated by Author & Columnist, George Colombo.
Learn how Paul Brodsky of McElroy Manufacturing, Tulsa Oklahoma, championed the vision and strategy for an industry leading CRM system in the pipeline fusion industry. And leveraged the resources of Salesforce.com Silver Consulting Partner, CRM Evangelist and Raymon Howington, to implement a best practices approach.
Moderated by author and columnist of the original "Sales Force Automation" book in 1993 and subsequent works "Capturing Customers.com", "Killer Customer Care", and "Absolute Beginner's Guide to Podcasting", George Colombo.
Topics will include:
- Gaining organizational awareness and consensus
- Prioritizing Requirements
- Overcoming Obstacles
- CRM Designs unique to manufacturing: Channel Management Quote Management Product Registration and Support Sales History Mobility
- Goldmine Data Migration
Tweet with the panelists:
Interact with Us: @raymonhowington @georgecolombo @pbrodsky
Education ERP Software in Malaysia - Elvis ERPElvis ERP
Elvis ERP offers premier education ERP software tailored for the Malaysian context. Their platform is designed to streamline and enhance educational management processes, providing efficient solutions for academic institutions in Malaysia. With a focus on user-friendly interfaces and comprehensive features, Elvis ERP aims to optimize administrative tasks, improve communication, and elevate overall efficiency within the realm of education in Malaysia.
Redefining the Student Experience Webinar with Cornell UniversitySalesforce.org
An important part of a University’s student success strategy is the ability to create simple, intuitive online experiences. Cornell will share how they have used Communities to on-board new students and make it easier to navigate the resources of the university. Their engagement platforms—which are social on the front end and “big data” on the back end—are a critical addition to any CRM strategy and the building blocks for outstanding customer service.
Who Should Attend:
Marketing, Strategic Enrollment, Student Services, Student Affairs, Recruitment, and Alumni Relations leaders
Speakers:
Rebecca Joffrey, Director of Interactive Services, Cornell University
Sandra Sanvido, Senior Director of Product Marketing of Higher Education, Salesforce.com Foundation - Moderator
The Widening Student Service Gap - Michael Zastudil, BlackboardBlackboard APAC
Technology is integral to the academic experience today. As the role of technology increases, demand for help desk resources and support increases as well. If resources are not growing to meet demand, student adoption and satisfaction can suffer. Blackboard’s IT Help Desk services make sure the technologies powering your campus accelerate learning rather than inhibit it. We can provide a unified and scalable solution that extends your IT support affordably, while offering personalized service that helps keep all of your users satisfied.
More than 500 institutions currently use Blackboard Help Desk as an extension of their helpdesk support to: Improve end user satisfaction and adoption; Focus limited staff on complex support issues; and Off-load routine inquiries to self-service technologies or Blackboard advisors.
Similar to Oracle apps crm operations and configuration (20)
Sap basis training demo basis online training in usa,uk and indiamagnificsmile
www.Magnifictraining.com-sap basis ONLINE TRAINING. contact us: info@magnifictraining.com
or call us: +919052666559,919052666558 sap technologies like sap basis,sap ewm,sap basis,sap basis ,sap basis,
sap hcm ,sap bi/bw, sap is banking,sap srm,
sap gts online training by industrail hands on training on sap basis online TRAINING.
SAP BASIS Online Training Course Contents :
What is SAP?
An introduction to ERP
An introduction to SAP
SAP AG: Evolution & Strategy
SAP Product Evolution
SAP Services Overview ( OSS )
An introduction to BASIS
Basics to startup with BASIS Administration
An introduction to Operating Systems
An introduction to Database Systems
Overview of computer Networks
Network types & devices
Protocol & IP Address concepts
An introduction to Kernel Software
Description of R/3
Client / Server Solution
Overview of 3 layer interface
Overview of the financial architecture in oracle e business suite release 12magnificsmile
www.Magnifictraining.com-oracle apps r12 scm fuctional online training.
contact us: info@magnifictraining.com or
call us: +919052666559
oracle apps technologies like oracle discrete manufacturing, oracle apps purchasing training,
oracle apps order management training,oracle apps r12 functional training.
real time Oracle scm online training by industrail experts
for details call:+919052666559 hands on training on oracle online TRAINING.
Oracle Apps Finance Functional R12 Online Training Course Details
Oracle Apps R12 Summary Course Content
Payables (AP)
Receivables (AR)
General Ledger (GL)
Fixed Assets (FA)
Cash Management (CE)
Multi Org Access Control (MOAC)
Sub Ledger Accounting (SLA)
R12 Detailed Course Content:
Basic Concepts of R12
Architectural Overview – System Administration
UI Navigation changes in R12 Vs 11i
Flex fields
Access and Controls
Functional overview of Products
Concepts of LE/OU/Chart of Accounts
Differences between R11 Vs 11i-sneek peek review
Creation of Users and assignment of Responsibilities
Profile Options and security controls
Oracle fusion 11g soa suite application developmentmagnificsmile
www.Magnifictraining.com-oracle oracle soa online training.
contact us: info@magnifictraining.com
or call us: +919052666559 oracle soa technologies like oracle soa suite,
oracle soa bpel online training,oracle soa 11g online training,oracle soa admin online training,
oracle soa bpm training,oracle soa developer training,oracle fusion soa training .
real time Oracle scm online training by industrail experts
for details call:+919052666559 hands on training on oracle online TRAINING.
Overview of SOA and SCA Concepts
Describing Service-Oriented Architecture (SOA)
Reviewing of Services and key standards
Describing Event Driven Architecture (EDA)
Discussing the course application and environment
Service Design
Describing basics of XML, XSD, XSLT and WSDL
Defining service interfaces with WSDL
Defining message structure with XML Schema (XSD)
Discussing types of Service Access and Implementation
Defining message exchange patterns over network SOAP
Designing Composite Applications with Oracle
SOA Suite 11g
Best oracle adf online training institute indiamagnificsmile
www.Magnifictraining.com-oracle oracle adf online training.
contact us: info@magnifictraining.com
or call us: +919052666559 oracle adf technologies like oracle adf suite,
oracle adf bpel online training,oracle adf 11g online training,
oracle adf admin online training,oracle adf bpm training,oracle adf developer training,oracle fusion adf training .
real time Oracle scm online training by industrail experts for details call:+919052666559 hands on training on oracle online TRAINING.
Getting Started with Oracle ADF
Getting Started with Oracle ADF
Why Oracle ADF?
Oracle ADF architecture
Developing with ADF
Your first Fusion web application
Introduction to ADF Business Components
Business service layer
Overview of ADF Business Components
Building a simple business service
Oracle ADF Model Tester
Using the ADF Model Tester to test the CRUD
operations on business data
Understanding the runtime behavior of ADF Business Components
Introducing Entity Object
Introduction
Ingredients of an entity object
Core features of ADF entity objects
Developing entity objects
Developing entity objects
Best oracle adf online training institute indiamagnificsmile
www.Magnifictraining.com-oracle oracle adf online training.
contact us: info@magnifictraining.com
or call us: +919052666559 oracle adf technologies like oracle adf suite,
oracle adf bpel online training,oracle adf 11g online training,
oracle adf admin online training,oracle adf bpm training,oracle adf developer training,oracle fusion adf training .
real time Oracle scm online training by industrail experts for details call:+919052666559 hands on training on oracle online TRAINING.
Getting Started with Oracle ADF
Getting Started with Oracle ADF
Why Oracle ADF?
Oracle ADF architecture
Developing with ADF
Your first Fusion web application
Introduction to ADF Business Components
Business service layer
Overview of ADF Business Components
Building a simple business service
Oracle ADF Model Tester
Using the ADF Model Tester to test the CRUD
operations on business data
Understanding the runtime behavior of ADF Business Components
Introducing Entity Object
Introduction
Ingredients of an entity object
Core features of ADF entity objects
Developing entity objects
Developing entity objects
Oracle fusion soa online training in africamagnificsmile
www.Magnifictraining.com-oracle oracle soa online training. contact us: info@magnifictraining.com or call us: +919052666559 oracle soa technologies like oracle soa suite,oracle soa bpel online training,oracle soa 11g online training,oracle soa admin online training,oracle soa bpm training,oracle soa developer training,oracle fusion soa training .real time Oracle scm online training by industrail experts for details call:+919052666559 hands on training on oracle online TRAINING.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
MARUTI SUZUKI- A Successful Joint Venture in India.pptx
Oracle apps crm operations and configuration
1. oracle apps crm operations and
configuration
Online | classroom| Corporate
Training | certifications | placements| support
CONTACT US:
MAGNIFIC TRAINING
INDIA +91-9052666559
USA : +1-678-693-3475
info@magnifictraining.com
www.magnifictraining.com
Slide 1
2. Program Agenda
Introduction
Apex IT
CRM in Higher Education
Recruiting and Matriculation
Student Service and Student Affairs
Integration, Expansion and Implementation Best
Practices
Program Objective
Introduce CRM as Complete solution for Higher Education. Show the value of
straightforward capabilities and Higher Ed specific business process within CRM
On Demand. Supporting student constituents from recruit to alumni, CRM Is
critical to maintaining effective relationships with students throughout their
educational career
Slide 2
3. Who is Apex IT?
An Oracle Certified Platinum Partner, Apex IT supports the
core platforms of the Oracle Applications Family, including:
−
−
−
−
“Apex IT is a gem that is
consistently under
budget and on time.”
- Paul Greenberg,
CRM at the Speed of Light
CRM On Demand
PeopleSoft Enterprise
Siebel
Oracle E-Business Suite
Apex IT is a full service consultancy – our service offering addresses
the entire application implementation continuum - everything from
strategy development and implementation, to change management
and training
− Management Consulting
− Web Services Development
− Upgrade Lab
− Managed Services
− Hosting
Slide 3
5. Project Scope
Mapped to PeopleSoft CRM Modules
Source: Gartner, Q&A: The Role of CRM in
Higher Education Student Life Cycle
Management, December 2009
“Gartner is beginning of see more consideration
of an “enterprise CRM strategy” – stepping back
from independent initiatives to take a broader
look at the appropriate strategy for the entire
institution’s offerings. .”
Slide 5
8. Defining CRM
Constituent Relationship Management
RECRUITING
Focused on Prospects and
Inquiries
Inquiry to Application
Generate awareness and define
your brand via marketing
Track campaigns and
effectiveness
Drive Prospects toward inquiry
so you can personalize and tailor
the experience
Guide Inquiries to
Application
Multi-Channel Communication
Plan
Inquiry
360o
Student
BENEFITS
Increase Inquiries
More Applicants
Lasting first impression
Automation allows more with less
Slide 8
9. Defining CRM
Constituent Relationship Management
ADMISSIONS
Inquiry to Application
Tailor and personalize the
application to enrollment
experience
Track all inbound and
outbound interactions
Inquiry
Focus Admissions Counselors
on high target prospects
Follow a high-touch plan
Qualify In, Counsel Out
360o
Educate early on services
Manage Events
BENEFITS
Student
Increase Yield
Develop relationship with
student through student in
seat
Higher scoring student
population
Increase retention from
early interactions
Slide 9
10. Defining CRM
Constituent Relationship Management
RETENTION
Inquiry to Application
Communicate institutional
events, news, services
Educate about services
Manage campus or virtual
events
Inquiry
360o
Pro-actively survey, identifying
At-Risk students based on
demographics and
performance
Based on results,
automatically create a case
for an advisement session
BENEFITS
Student
Improve the student
experience/satisfaction
Increase awareness &
participation in services
and events
Better understand At-Risk
triggers
Improve proactive
measures /counseling
Slide 10
11. Defining CRM
Constituent Relationship Management
STUDENT SERVICE / HELP DESK
Provide a Single Virtual Help Desk for
Students, Alumni, Faculty, and Staff
Inquiry to Application
Allow for multiple channels Including
phone/CTI, email, chat, walk-in, selfservice
Create comprehensive
knowledge base to lower
cost to serve
Inquiry
Track all interactions
Leverage for Student Life
Career Svcs, Minority Svcs,
Accessibility Ctr, Academic
Support…
BENEFITS
Easier for the student to
interact with institution
Lower cost of servicing student
Allow departments to focus on strategy
Prevent answer shopping
Provide faster, more consistent service… leading
to satisfaction
360o
Student
Slide 11
12. Defining CRM
Constituent Relationship Management
ALUMNI ADVANCEMENT
Manage the alumni relationship by
understanding past and current interests &
needs
Inquiry to Application
Target alumni with relevant
outreach & fundraising
Survey so you can
personalize and tailor future
communication
Inquiry
Educate on services offered
to alumni
Track campaigns and
effectiveness
BENEFITS
Easier for the alumni to
interact with institution
Build a stronger relationship
and loyalty
Provide faster, more consistent
service… leading to satisfaction
360o
Student
Slide 12
13. Project Scope
Mapped to PeopleSoft CRM Modules
Source: Gartner, Q&A: The Role of CRM in
Higher Education Student Life Cycle
Management, December 2009
"For a competitive strategy, Gartner believes
that institutions must have a CRM system for
recruiting in place by 2011. By 2013, an
institution will be at a competitive
disadvantage for recruiting without this type of
relationship solution.”
Slide 13
14. Best Practices in CRM
Recruiting
BEST PRACTICE
TRANSFORMATIONAL
Prospect in CRM instead of SIS
Pre-App Submit data in CRM for quick
reminder to finish
Automated/Multiple intake channels [online
inquiry forms, list imports from aggregators,
test score loads, email inquiries] tracking
multiple sources
Track all interactions
Multiple Communication Channels based
on audience:
− Direct Mail
− Phone
− Email, Online Web Forms (surveys,
newsletters), Prospect Portal
− Chat
− SMS Text
− In Person
− Smartphone App
5 minute response from online inquiries
Automate Multi-Channel communications
that are connected and trigger off of
each other (integrated)
Predictive Modeling scoring of
Prospects/Inquiries that dynamically
changes your Comm Plan…
That is automated… daily
Leverage Social Media, and is integrated
Mobile CRM for Recruiters/Counselors
Slide 14
15. It’s More than Recruiting
CRM Can Also Be Leveraged For…
• Student Service:
− Once a ticket/case is logged and need to install or fix something in a
classroom, dorm room, building…
− Facilities can leverage to track their dispatch needs
• IT or HR Help Desk:
− Use for employee needs such as IT Help Desk or HR Help Desk
− Use for employee/faculty/staff communication regarding institutional
news, events, or announcements (like HR open enrollment)
• B2B Relationships:
− Track relationships and interactions with corporations (sponsors,
career services, donors, partnerships for adult education)
− PRM (Partner Relationship Management) allows them access to your
system or reports that pertain to them… PRM Portal
Slide 15
16. Best Practices in CRM
Student Success: Service
BEST PRACTICE
TRANSFORMATIONAL
Create a centralized shared service center
for a “one-stop shop” experience
Tracking all interactions and advising
sessions, across the university, provides
insight to at-risk students
Multiple intake channels [phone, email,
chat, walk-up]
Create a Knowledge Base allowing Service
Reps greater chance of 1st Call Resolution
Leverage Case Mgmt in Student Life
−
−
−
−
−
−
Career Services
Women’s Services
Accessibility Center
Clinical Counseling
Academic Support
Pre-Professional Counseling
Student Self-Service (complete with
FAQs, searchable knowledge base that
returns results based on who they are,
schedule meetings with Advisors)
Develop a 360o View of the student
across the lifecycle
Access to deep analytics/data to see
trends, improve processes and services
Leverage Case Mgmt for tracking advising
sessions
Slide 16
17. Best Practices in CRM
Student Success: Retention
BEST PRACTICE
TRANSFORMATIONAL
Leverage CRM capabilities to communicate
services and events to students
Survey students, identifying potentially
At-Risk candidates…
CRM for Advising Students and
Understanding their challenges
Automatically trigger notification to
Advisor
Integrate with SIS to get GPA,
attendance, automatically flagging
potential Academic Probation scenarios
Track the steps and plan to get student
back into good academic standing
Retaining students is more challenging than ever:
−65.7% 1st-year retention drops… lowest rate in 25 years 3 (ACT, Inc., 2009)
−59% attend more than one school before graduating with a BA, up from 49% two
decades ago 2 (NCES 2005)
−33% Reverse Transfers in 2007 of all two-year students previously attending a fouryear institution 1 (American Association of Community Colleges)
Slide 17
18. Oracle CRM On Demand
Comprehensive On Demand CRM
Solution (SaaS)
Built in analytics / data warehouse
Rapid configuration and deployment
Integration to external applications /
other Oracle apps
Industry leading Oracle technology
Deployment Options
Single vendor commitment
Slide 18
19. Increased Recruiting Yield Through Multi-Channel
Marketing
Strategy to Address
Solution Enablement
KPI
• Increase Prospect to Inquiry
conversion through quicker, hightouch, lower-cost response
• CRMOD: Test Score and Prospect Import
into CRM OD
• ODM: Email to Prospect with link to online
Inquiry Survey
•
•
•
•
# of Prospects
% of Prospect to Inquiry Conversion
Time to follow-up
Avg. duration of conversion
• Increased Inquiry to Applicant
conversion through online
nurturing
• ODM: Personalized content in emails and
online microsites, driving Inquiry to apply
• CRMOD BI: Predictive scoring of Prospects
and Inquiries on likeliness to matriculate
• ODM: Online Inquiry Forms created as
Leads for immediate follow-up
•
•
•
•
# of Inquiries
% of Inquiry to Applicant Conversion
Time to follow-up
Avg. duration of conversion
• Increased Application to
Enrollment yield through
checklists and process
• CRMOD: Track interactions and tasks
• ODM: Communication (email, letters, etc)
through enrollment, educating about student
life
• # of Applicants
• # of stealth applicants
• % of Inquiry to Applicant Conversion
Recruiting Funnel
Prospect
•
•
•
•
HTML Emails
Automated Comm Plans
Guide toward Inquiry Stage
Lower cost communication
Inquiry
•
•
•
•
Inquiry/Lead Mgmt
They showed interest
High-touch interaction
Guide toward Online App
Applicant
• Opportunity Management with
Enrollment Stages
(Accept, Admit, Enrolled)
• Checklists
• High-touch counseling
Matriculate
•
•
•
•
Testing
1st Advisor Session
Enrolling in classes
Communicate about On-Campus
services and events
Slide 19
20. Increased Student Success Through
Service/Help Desk
Strategy to Address
Solution Enablement
KPI
• Setup telephony system for
call intake and routing
• COD: Contact On Demand provides
telephony and email
• CRMOD integrated with CRMOD provides
screen pops, especially if student ID is entered
into IVR
• Call queue metrics
• Centralize into a
Constituent/Student Service
Desk making it easier for
students to find answers
• CRMOD: provides Case Management,
Workflow, Knowledge Base
• # of Cases in various statuses
• Avg. time to closure
• % of fist call/first day
resolutions
• Interact with Students online
• On Demand Marketing for post-case
satisfaction survey
• Portals
• Avg. Satisfaction Survey Score
• Tier 0 resolution rate
Contact On Demand
• Telephony Intake &
Routing
• Email Intake
CRM On Demand
• Case Management
• Workflow
• Knowledge Management
OD Marketing
• Surveys
• Communication
Slide 20
21. Increased Student Success in Student Life Services
Strategy to Address
• Schedule appointments with
Student within each dept.
Solution Enablement
KPI
• CRMOD: Schedule appointment between
student and department faculty
• Sync with department advisors Outlook
• # of Appointments
• Track Interactions between
student and advisor
• CRMOD: Track interactions using Service
Requests
• CRMOD: Create To-Dos for follow-up work
• CRMOD: Build a 360 Degree View of the
student
• # of Service Requests
• Create Activities groups for a
checklist of follow-ups (such
as for Academic Probation)
• CRMOD: Checklist of activities
• Retention rate
−
−
−
−
−
−
Career Services
Women’s Services
Accessibility Center
Clinical Counseling
Academic Support
Pre-Professional
CRM On Demand
• Case Management
• Workflow
• Task Management
Slide 21
22. Increased Retention Through Student Success
Initiatives
Strategy to Address
Solution Enablement
KPI
• Communicate to students
regarding services and events
• ODM: Send news, events, and info about
services available to students
• ODM: Event registration
• CRMOD: Event attendance tracking
• # of communications per
student
• Event registration success
• Send invite for student survey,
identifying At-Risk students
• ODM: Email leading to an online survey will
help identify at-risk students
• ODM: Weighted survey results could notify
advisor, creating a Service Request
• Retention rate
• Avg. Survey score
OD Marketing
• Surveys
• Communication
CRM On Demand
• Case Management
• Workflow
• Task Management
Slide 22
23. Oracle CRM On Demand With Apex IT
Higher Education
Expertise
Strategic Vision-Best
Practices
Complete Life Cycle
deployment
Implementation
Accelerators
SIS Integration
Slide 23
24. Oracle CRM On Demand With Apex IT
Student Success
Accelerators:
Matriculation
Recruiting
Student Services
Slide 24
29. Should you require any further
information please do not hesitate to
contact us
• http://www.oraclecourseonline.com
• -oracle apps technical online training
contact us:
• info@magnifictraining.com or +919052666559
• By Real Time Experts from Hyderabad,
• Bangalore
• ,India,USA,Canada,UK, Australia,South
• Africa.
Slide 29