OpSource‘s Managed Hosting platform combines highly scalable infrastructure and technical expertise to deliver a scalable, flexible, and reliable platform for mission-critical hosted applications.

1. ENTERPRISE CLOUD AND MANAGED HOSTING
OpSource Managed Hosting
OpSource Managed Hosting
Features
OpSource‘s Managed Hosting platform combines
highly scalable infrastructure and technical expertise • Secure, scalable and highly available infrastructure
to deliver a scalable, flexible, and reliable platform • World-class data center facilities globally
for mission-critical hosted applications.
• Redundant load balancing and firewall architec-
All the infrastructure assets required to bring your ture
web-based application to market are provided and • SAS70 Type II, PCI DSS Level 1, and European Safe
maintained, including the data center, Internet
Harbor compliant environments available
connectivity, private network, servers, storage,
• Wide range of physical and virtual systems
firewalls, load balancers, and backup infrastructure.
Custom applications are deployed in a grid of • Fully managed Disaster Recovery Options
dedicated and virtualized systems that are built using
best practices designed to optimize application Benefits
uptime, scalability, and processing power. Systems are
• Complete - all hardware, software and systems
deployed on customer private networks with full
infrastructure
network security delivered through our robust carrier
grade infrastructure. • Flexible - customizable environments to meet
specific customer needs
While many managed hosting providers offer mission
• Affordable - no up-front investment in people and
critical services such as firewall protection or load
balancing as an optional “add on” to their basic infrastructure and all-inclusive pricing model
offering, OpSource includes all of the key
components needed to reliably power an on-demand
These facilities are engineered to the highest
application as a standard part of the service. This
standards, ensuring your application’s availability and
all-inclusive model provides a better, more robust
security.
platform for growth and ensures you won’t find
yourself hit with additional and unexpected fees
Network Infrastructure
down the road.
OpSource has created a network engineered from the
ground up to accommodate the demands of highly
Datacenter Infrastructure available, on-demand applications. It provides
OpSource delivers OpSource Managed Hosting from feature-rich capabilities that can be customized to your
seven top-tier facilities located in Ashburn VA, San application’s needs including:
Jose CA, London, UK and Paris, France, as well as
world-wide in partnership with NTT. Each facility • Redundant, multi-homed Tier I network connectivity
meets or exceeds Tier III standards, the highest with redundant switching and routing core
commercially available datacenter rating as measured • 100% carrier grade firewall and load balancing
by the Uptime Institute (www.uptimeinstitute.org). infrastructure
© 2010 OpSource, Inc. All rights reserved. Page 1 of 2

2. ENTERPRISE CLOUD AND MANAGED HOSTING
Network Infrastructure (cont’d) application and data assets are included with the
• Support for dedicated circuits and multiple VPN service. OpSource Managed Hosting is guided by a
clients “defense-in-depth” security strategy, in which a series
• Secure network segment for monitoring and of security layers are implemented so that no single
management access solution is relied upon to provide security. These layers
include firewall protection, intrusion detection, and
Service includes all the key network elements thread management and remediation that can address
required to deliver a reliable Internet application, Denial of Service (DoS) and Distributed Denial of
including: Service (DDoS) attacks, worms or botnets.
• Redundant, multi-tier firewall protection with Storage and Backup
customized, customer specific rule sets OpSource Managed Hosting provides customers with
• Redundant, web tier load balancing access to a full featured SAN and NAS portfolio that
• Internet bandwidth, IP addresses, Virtual LAN supports multiple levels of data performance and
segments, VPN connections, and more protection using either Fibre Channel or Serial ATA
(SATA) technologies. All OpSource On-Demand servers
Server Infrastructure
include disk to disk backup protection using a 28 day,
OpSource leverages a grid of dedicated and
father/son retention scheme. For data in SAN or NAS
virtualized systems managed with best practices to
storage, OpSource offers 2 day, 28 day and 90 day
ensure we can meet our customer’s requirements for
retention options.
application uptime, performance, and scalability.
Customers can work with OpSource to design a Disaster Recovery and Multisite Service
configuration with a mix of physical and virtual Our fully managed Disaster Recovery option provides a
servers running Microsoft Windows or RedHat Linux path .to recovery in the event of a natural or
operating systems. All systems are deployed on man-made disaster affecting the primary data center.
customer private networks along with full network Similarly, our Multisite service addresses the needs of
security throughout. customers looking to take full advantage of OpSource’s
worldwide data center footprint for both day to day
Security
business as well as disaster recovery. Our disaster
A successful on-demand application requires a robust
recovery services include a Service Level Agreement
security implementation. With OpSource, the
with a 48 hour Recovery Time Objective (RTO) and 24
solutions necessary to protect our customers'
hour Recovery Point Objective (RPO).
Company
OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate Corporate Headquarters
growth and scale operations while controlling costs and reducing IT infrastructure support risks. More 5201 Great America Parkway, Suite 120
than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on Santa Clara, CA 95054
OpSource's expertise, experience and agility to operate high-availability, business-critical hosting
environments. Our industry-leading Application Operations service goes beyond traditional hosting by +1-408-567-2000
providing application management, change management, performance management and application sales@OpSource.net
optimization. OpSource Cloud is the rst cloud to bring together the exibility, availability and
community of the public cloud with the security, performance and control the enterprise demands. www.OpSource.net
Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certi ed and has
operations in California, Virginia, UK, Ireland, and India.
© 2010 OpSource, Inc. All rights reserved. Page 2 of 2