The document discusses using OpenERP in healthcare and proposes several building blocks needed, including call center functionality, clinical governance, treatment planning, staff rostering, budgeting, and service bills of materials. It emphasizes the importance of open standards and discusses additional requirements from the perspective of patient management and records. The building blocks discussed would also be essential for OpenERP in other service sectors beyond just healthcare.

1. OpenERP
in
Healthcare
1
Eckhard Schwarzat
Director
Valuedecision Ltd.

2. Healthcare - the view from above 2
Funding
Public
Primary Care / Secondary
Care
Provision
UK
Focus on challenges in
the developed world
Private
DE
US
Public Private

3. 3
The building blocks for OpenERP in
Healthcare
Open Treatmen
Standard t ?
s Planning
Business
Staff Budgetin
Continuit
Rostering g
y
Call Clinical Service
Centre Govern. BOM

4. Call Centre
Web Asterisk 360 (web_asterisk360) 4
call
manage ●
Incoming phone call number gets
Open r
ERP asterisk ●
Partner history pops up in the web
web ●
Call history gets auto populated
Python Twisted
socket ●
Available on OpenERP apps / lp May
Autobahn
user
* extension of Akretion Asterisk module

5. 5
The building blocks in more detail
Open Treatmen
Standard t ?
s Planning
Business
Staff Budgetin
Continuit
Rostering g
y
Call Clinical Service
Centre Govern. BOM

6. 6
Service BOMs are crucial for
Clinical Governance is
Healthcare but also Service
based on ISO 9001.
Industry in general. A service
OpenERP
product (task) consumes
community/partner
stockable products. The
contributions for
consumption happens outside
ISO9001 need to be
the manufacturing module.
amended but not newly
Call Centre is realised via This functionality is not
developed
the Web Asterisk 360 existent at present and a
module common agreed approach is
(Valuedecision preferable to a 'single
contribution) contributor solution'.
Call Clinical Service
Soon available on Centre Govern. BOM
launchpad and OpenERP
apps (May 2012)

7. 7
Staff Rostering is about the use of
Risk Management
employees for certain sessions
(risk_management module)
(shifts) based on teams, location
Valuedecision contribution
anticipated demand etc.
available on OpenERP apps.
We have started to work on it...
Budgeting, especially for
More background on the public sector (more
Business Continuity Business likely an issue for the
Staff Budgetin
Planning and how to use Continuit Healthcare funding than
Rostering g
the Risk Management y provisioning side) is an
module can be found on important building block.
our website: Other partners /
contributors are already
www.valuedecision.com working on it.

8. 8
Let's have an open
Adherence to Open discussion what else is
Standards is crucial Open Treatmen needed to help OpenERP
for acceptance in Standard t ? win in Healthcare!
the market place! s Planning Additional requirements
based on patient
SnomedCT management and
OpenEHR.org Treatment Planning and patient records on the
Smartplatform.org provision has to follow provisioning side, but
HL7 'gold standards'. Lean also different ones for
… processes along the Value the commissioning
Chain are paramount. (funding) side of
Healthcare.

9. 9
Putting Healthcare aside, these building blocks are
essential for OpenERP in the service sector!
Business
Staff
Continuit
Rostering
y
Call Service
Centre BOM

10. Valuedecision Ltd.
Domain Matter
Expertise
Counts
Healthcare and Social Care
Expertise for the UK, Germany
& Switzerland
Transparency
Integrity
Evidence based culture
10

11. Any Questions?
Visit us online:
Valuedecision.com
Twitter:
@ValueDecision
Eckhard Schwarzat
Director
Valuedecision Ltd.
contact@valuedecision.com