OpenSpan - Alligning Desktop Analytics to Drive Enterprise PerformanceFrank Wagman
Donna Fluss, President of DMG Consulting discusses concrete practices and benefits of desktop analytics in customer service and back office environments to transform enterprise performance. Anna Convery, EVP OpenSpan, highlights the latest advancements in this technology along with several success stories from companies utilizing desktop analytics to improve business operations.
The Role of Desktop Analytics; Big Data and the Customer Service Revolution b...Tata Consultancy Services
OpenSpan provides desktop analytics and desktop automation software that improves the productivity of customer-facing and backoffice workers in order to deliver operational efficiency and cost savings, and to enhance the customer experience.
With OpenSpan's Claims Automation service, you can support the process improvement life cycle by iteratively…
Discover how users work by monitoring user application navigation and data entry and events to see what users actually do; measure user work processes by analyzing user events to correlate and understand how users work; and ultimately improve how users work by automating user processes – increasing user capacity, efficiency and process compliance, while driving cost out of the business
Discussion on service experience with ServiceNow and Nexthinknexthink
The increasingly rapid emergence of workplace technologies over the past few decades promises a utopia of user satisfaction and uncharted levels of business productivity. So why do we wait for IT services to go wrong before we take action? Why is there a gap between what IT users expect and what they receive?
ServiceNow's Chief Innovation Officer, Paul Hardy and Nexthink's ITSM Practice Lead, David D'Agostino discuss service experience.
OpenSpan - Alligning Desktop Analytics to Drive Enterprise PerformanceFrank Wagman
Donna Fluss, President of DMG Consulting discusses concrete practices and benefits of desktop analytics in customer service and back office environments to transform enterprise performance. Anna Convery, EVP OpenSpan, highlights the latest advancements in this technology along with several success stories from companies utilizing desktop analytics to improve business operations.
The Role of Desktop Analytics; Big Data and the Customer Service Revolution b...Tata Consultancy Services
OpenSpan provides desktop analytics and desktop automation software that improves the productivity of customer-facing and backoffice workers in order to deliver operational efficiency and cost savings, and to enhance the customer experience.
With OpenSpan's Claims Automation service, you can support the process improvement life cycle by iteratively…
Discover how users work by monitoring user application navigation and data entry and events to see what users actually do; measure user work processes by analyzing user events to correlate and understand how users work; and ultimately improve how users work by automating user processes – increasing user capacity, efficiency and process compliance, while driving cost out of the business
Discussion on service experience with ServiceNow and Nexthinknexthink
The increasingly rapid emergence of workplace technologies over the past few decades promises a utopia of user satisfaction and uncharted levels of business productivity. So why do we wait for IT services to go wrong before we take action? Why is there a gap between what IT users expect and what they receive?
ServiceNow's Chief Innovation Officer, Paul Hardy and Nexthink's ITSM Practice Lead, David D'Agostino discuss service experience.
How to drive superior user experience the Toyota waynexthink
Toyota’s commitment to creating and delivering value to their customers starts with superior employee experience.
Toyota identified the strategic requirement to ensure they had the necessary data to understand how their employees use and experience IT, combined with the right tools and processes to mature and shift-left towards continuous and pro-active people-centric IT.
Arnaud Pire, Toyota Motor Europe’s Senior Manager IT, Service Delivery and Operations overviewed the organisational change management required to align and standardise support across Europe, how they approached a major Windows 10 migration, and what steps they take in their IT organisation to instil the Toyota way of “continuous improvement and respect for people”.
This presentation provides critical questions you should ask prior to selecting your Manage Print Services partner. It has links to articles, case studies, and testimonials.
How to successfully select an #ERP system in eight simple stepsIndex InfoTech
An Enterprise Resource Planning (ERP) system is a series of software applications or modules that collects data from your sales, purchasing, finance, inventory, supply chain, manufacturing and quality functions into a common database so that your company can share the information, coordinate activities and collaborate.If you’re looking for your first ERP system or looking to upgrade from an existing system,
the evaluation, selection and implementation process is a long-term strategic decision for your organization.
The Steps
To help you through this process, here are eight simple steps for a successful ERP system selection
Questions to Ask Before Selecting a Global Payroll Provider gives you the framework you need when choosing a global payroll provider. What are the fundamental expectations you should have of a vendor? Which features and add-ons yield ROI?
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
The business requirement was to Improve customer experience and drive business success with ForeSee. Our multichannel analytics give you to Build a dynamic Customer Experience Analytics dashboard with rich UI components like High Charts, Google Maps and other Java Script libraries.
How to improve life on the Service Desk? Freshservice
At the end of 2015, the Service Desk Institute (SDI) and Freshservice jointly conducted research into life working on the IT service desk in 2016. This covered the key pain points for service desks and ITSM tools and vendors, as well as top service desk enhancements and priorities for 2016.
Watch this slide deck to know:
the survey results,
the root causes of service desk concern and friction, and
practical ways in which to tackle the most common obstacles and issues.
Find out how “normal” your service desk is and what you can do to improve things.
Reporting, KPI Reporting, Data-Analytics, Data-Virtualization
Case Study on User Acceptance Testing (UAT) report which is an output of Executed test scripts/cases.
A presentation discussing the benefits of developing a customer experience dashboard to measure customer happiness and to help drive business planning and efficiency. Includes top tips when scoping and planning a dashboard project.
Preparing For the Internet of Things (IoT) In Field ServiceServiceMax
John Ragsdale from analyst group TSIA and Jeremy Frank from ServiceMax teamed up on this webinar to advise field service oerganizations on how to prepare for the Internet of Things (IoT) in field service.
Alistair Croll, Interop conference faculty and Coradiant's VP of product management gives an unbiased, top down view of Web performance monitoring. This informative look at Web measurement business goals, operating processes, tools and metrics will give you a solid understanding of the issues, without a product pitch. Coradiant is the leader in Web Performance Monitoring. The award-winning TrueSight Real-User Monitor allows organizations to watch what matters to their business, by delivering accurate, detailed information on the performance and integrity of Web applications in real time. Incident management, service-level management and change-impact management are three key capabilities. TrueSight watches any web or enterprise web application and lets site operators identify problems more quickly, isolate root-cause faster, and effect fixes more quickly than anything else on the market. With TrueSight, every part of an IT organization is made more effective, responsive and productive. For more information, visit http://www.coradiant.com.
Data-Driven AI is a Microsoft Gold Partner specialising in building modern data platforms and advanced analytics consulting.
We deliver innovative data and AI solutions to help organisations build a data-driven culture and empower their business decisions with insights.
Webinar - Top 5 Strategies for Digital Process AgilityBizagi
This Webinar explores the top strategies for Digital Process agility. Hosted by Jan Marek (Generali), Jorge Garcia (Technology Evaluation Centre) and moderated by Bizagi CMO John Webster. This jam-packed webinar included live audience polling and insights into why BPM and Digital transformation go hand in hand.
Digital Transformation: How to Deliver Scalable Core Banking SolutionsBizagi
Data Action is a leading software and services provider for the Australian mutual banking industry. The company provides a full suite of banking solutions, from core banking right through to custom digital experiences based on the latest technologies and industry requirements - optimized to align with client needs.
For Data Action, the ability to deliver flexible and scalable operations to 30 banks is a differentiating advantage. How does the company achieve it?
Download the presentation from Alexei Fey, CTO of Data Action, as he discusses:
•What does lending look like from a customer’s experience
•How to focus on retaining existing customers
•How to manage the expectation of digital customers
•How to deliver ROI quickly
About Data Action
Data Action provides Digital Banking and Core Banking Solutions for the mutual market based on the latest technologies and industry requirement.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the Video here: https://youtu.be/e8evFZJ6Pgw
NUS-ISS Job Placement and Professional Conversion Programmes (PCP) (for Emplo...NUS-ISS
Get an indepth overview of all NUS-ISS PCP and job placement programmes, career pathways and requirements. Be guided through frequently asked questions related to the programmes and get your questions answered at our Q&A session.
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. Enlightened Executives, with CitrusCollab
3. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
4. Adopting an Experience Mind-Set, with G2G3
3. Great Customer Service is The Experience, with Chris Markiewicz
How to drive superior user experience the Toyota waynexthink
Toyota’s commitment to creating and delivering value to their customers starts with superior employee experience.
Toyota identified the strategic requirement to ensure they had the necessary data to understand how their employees use and experience IT, combined with the right tools and processes to mature and shift-left towards continuous and pro-active people-centric IT.
Arnaud Pire, Toyota Motor Europe’s Senior Manager IT, Service Delivery and Operations overviewed the organisational change management required to align and standardise support across Europe, how they approached a major Windows 10 migration, and what steps they take in their IT organisation to instil the Toyota way of “continuous improvement and respect for people”.
This presentation provides critical questions you should ask prior to selecting your Manage Print Services partner. It has links to articles, case studies, and testimonials.
How to successfully select an #ERP system in eight simple stepsIndex InfoTech
An Enterprise Resource Planning (ERP) system is a series of software applications or modules that collects data from your sales, purchasing, finance, inventory, supply chain, manufacturing and quality functions into a common database so that your company can share the information, coordinate activities and collaborate.If you’re looking for your first ERP system or looking to upgrade from an existing system,
the evaluation, selection and implementation process is a long-term strategic decision for your organization.
The Steps
To help you through this process, here are eight simple steps for a successful ERP system selection
Questions to Ask Before Selecting a Global Payroll Provider gives you the framework you need when choosing a global payroll provider. What are the fundamental expectations you should have of a vendor? Which features and add-ons yield ROI?
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
The business requirement was to Improve customer experience and drive business success with ForeSee. Our multichannel analytics give you to Build a dynamic Customer Experience Analytics dashboard with rich UI components like High Charts, Google Maps and other Java Script libraries.
How to improve life on the Service Desk? Freshservice
At the end of 2015, the Service Desk Institute (SDI) and Freshservice jointly conducted research into life working on the IT service desk in 2016. This covered the key pain points for service desks and ITSM tools and vendors, as well as top service desk enhancements and priorities for 2016.
Watch this slide deck to know:
the survey results,
the root causes of service desk concern and friction, and
practical ways in which to tackle the most common obstacles and issues.
Find out how “normal” your service desk is and what you can do to improve things.
Reporting, KPI Reporting, Data-Analytics, Data-Virtualization
Case Study on User Acceptance Testing (UAT) report which is an output of Executed test scripts/cases.
A presentation discussing the benefits of developing a customer experience dashboard to measure customer happiness and to help drive business planning and efficiency. Includes top tips when scoping and planning a dashboard project.
Preparing For the Internet of Things (IoT) In Field ServiceServiceMax
John Ragsdale from analyst group TSIA and Jeremy Frank from ServiceMax teamed up on this webinar to advise field service oerganizations on how to prepare for the Internet of Things (IoT) in field service.
Alistair Croll, Interop conference faculty and Coradiant's VP of product management gives an unbiased, top down view of Web performance monitoring. This informative look at Web measurement business goals, operating processes, tools and metrics will give you a solid understanding of the issues, without a product pitch. Coradiant is the leader in Web Performance Monitoring. The award-winning TrueSight Real-User Monitor allows organizations to watch what matters to their business, by delivering accurate, detailed information on the performance and integrity of Web applications in real time. Incident management, service-level management and change-impact management are three key capabilities. TrueSight watches any web or enterprise web application and lets site operators identify problems more quickly, isolate root-cause faster, and effect fixes more quickly than anything else on the market. With TrueSight, every part of an IT organization is made more effective, responsive and productive. For more information, visit http://www.coradiant.com.
Data-Driven AI is a Microsoft Gold Partner specialising in building modern data platforms and advanced analytics consulting.
We deliver innovative data and AI solutions to help organisations build a data-driven culture and empower their business decisions with insights.
Webinar - Top 5 Strategies for Digital Process AgilityBizagi
This Webinar explores the top strategies for Digital Process agility. Hosted by Jan Marek (Generali), Jorge Garcia (Technology Evaluation Centre) and moderated by Bizagi CMO John Webster. This jam-packed webinar included live audience polling and insights into why BPM and Digital transformation go hand in hand.
Digital Transformation: How to Deliver Scalable Core Banking SolutionsBizagi
Data Action is a leading software and services provider for the Australian mutual banking industry. The company provides a full suite of banking solutions, from core banking right through to custom digital experiences based on the latest technologies and industry requirements - optimized to align with client needs.
For Data Action, the ability to deliver flexible and scalable operations to 30 banks is a differentiating advantage. How does the company achieve it?
Download the presentation from Alexei Fey, CTO of Data Action, as he discusses:
•What does lending look like from a customer’s experience
•How to focus on retaining existing customers
•How to manage the expectation of digital customers
•How to deliver ROI quickly
About Data Action
Data Action provides Digital Banking and Core Banking Solutions for the mutual market based on the latest technologies and industry requirement.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the Video here: https://youtu.be/e8evFZJ6Pgw
NUS-ISS Job Placement and Professional Conversion Programmes (PCP) (for Emplo...NUS-ISS
Get an indepth overview of all NUS-ISS PCP and job placement programmes, career pathways and requirements. Be guided through frequently asked questions related to the programmes and get your questions answered at our Q&A session.
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. Enlightened Executives, with CitrusCollab
3. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
4. Adopting an Experience Mind-Set, with G2G3
3. Great Customer Service is The Experience, with Chris Markiewicz
OpenSpan Proof of Concept use case studyFrank Wagman
OpenSpan provides desktop automation and analytic tools for the insurance industry call center. Today over 300,000 call center agents and back-office workers use OpenSpan to improve efficiency, reduce costs and overall improve the customer experience.
OpenSpan Webinar Sept. 17th with Donna Fluss, DMG Consulting - Desktop Analyt...Frank Wagman
Join Donna Fluss – founder of DMG Consulting and industry expert – as she discusses desktop automation and analytics and how companies are utilizing this technology to drive revenue, agent performance and the customer experience cross–industry.
OpenSpan Desktop Analytics™ captures user activity at the desktop to reveal how users interact with their desktop applications, and provides you with tools for measuring and reporting on user processes. OpenSpan Desktop Analytics gives you an unprecedented level of visibility and insight about how users work and how processes can be improved for greater productivity.
OpenSpan for HealthCare: Four Member Service Representative Readiness Strateg...Frank Wagman
Changes. Fear. Hope. Uncertainty. Confusion. Questions?
With all of the confusion and misinformation surrounding the ACA, the contact center is taking on an increasingly important role as the primary knowledge resource for many managed care providers.
OpenSpan for Healthcare in Claims and Customer ServiceFrank Wagman
In an ever-evolving industry, health insurers face a constant barrage of new regulations, increasing competitive pressures and rising costs that threaten their ability to deliver excellent service to new and existing members. To succeed, they must improve operational efficiency.
Webinar: Explore the World of Robotic Automation:OpenSpan
Robotic (software) Automation literally saves billions of dollars and countless hours in operational efficiencies globally so here’s a chance to learn how to leverage this technology in your business. In this the first of the series Harnessing Robotic Software Automation for Enterprise Transformation*, OpenSpan starts by exploring the fundamentals of robotic automation’s capabilities and practical applications of this technology as part of an enterprise transformation strategy.
Today’s business environment demands that you find new ways to maximize resources and optimize user productivity. As revenue growth and cost containment take center stage among management priorities, OpenSpan Desktop Automation™ can help you rapidly deploy process improvements across your workforce to improve user performance while leveraging existing resources
MindK offers web and mobile app development, quality assurance, and DevOps services. Over the past decade, MindK has developed over 120 complex B2B and B2C solutions in the e-commerce, financial services, and construction sectors. Our coordinated teams include project managers, developers, designers, DevOps, and QA engineers. At MindK, our goal is to help clients accelerate growth and innovation, boost operational efficiency and improve profitability and customer satisfaction.
Our passion for technology and years of experience in the IT industry is reflected in the professionalism of our team, enabling us to deliver predictable results that exceed expectation, accelerating our clients’ time to market and ensuring sustainable growth.
We are proud that:
Our average client relationship is 5 years
96% of our clients' projects have met deadlines
84% of our clients continue working with us on this very day and come back with new projects.
MindK footprint spreads globally and covers the following regions: USA, UK, EU, Norway, Australia, and Israel.
This document brings together a set of latest data points and publicly available information relevant for Financial Services Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.
Why digital business automation is vital to the customer experience featuring...Bizagi
As businesses strive to transform in order to survive and thrive in the digital age, digital initiatives have become increasingly focused on the customer experience (CX) rather than more traditional goals of efficiency and cost reduction.
So what does this mean for those tasked with delivering digital innovation and applications to the business? It means re-thinking operational models to connect employees, processes and devices with personalized and contextualized information – all to better serve customers.
Bizagi and guest speaker Rob Koplowitz, VP and Principal Analyst at Forrester Researchdiscuss how today’s digital platform technologies can support these goals.
View now for answers to questions like:
-What does digital transformation mean for traditional businesses?
-Why is the shift from cost efficiency to customer experience so important?
-How can digital platforms help you improve the customer experience?
-Important strategies for delivering business applications faster in 2017
Who should view: Digital Transformation Leaders, Application Development Leaders, IT and Business Process Professionals.
About Rob Koplowitz
Rob’s research focuses on business process management as well as artificial intelligence and cognitive computing.
Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy.
Agenda:
Introduction
Mobile Market Opportunity
Omnichannel Banking
Partner Use-case
SAP Mobile Platform 3.0 Overview and Demo
SAP PartnerEdge for Application Development
Next Steps
Partner and Developer Resources
Questions and Answers
Empower Your Corporate Bank with Finacle's Comprehensive Solutionsnehapaul23
Finacle Corporate Banking is a one-stop solution suit to help drive the digital modernization of your corporate bank. Enhance your corporate banking services with Finacle's suite of solutions designed to streamline operations, improve customer engagement, and drive growth. From corporate lending and cash management to trade finance and payments, discover how Finacle's solutions can help your bank stay ahead in the competitive corporate banking landscape.
Learn More: https://www.edgeverve.com/finacle/solutions/corporate-banks/
Bruce Temkin: The Customer Experience Imperative: A Contact Center Boot Camp ...Frank Wagman
Prepare for the new age contact centers - engage agents, not just hire people. Engaged employees are valuable assets and customer experience leaders have more engaged employees. We present statistics on engagement by size of company, age of employee, and by organization level. Finally we discuss some OpenSpan use cases where engaged employees led to increase in cross-sell, improvement in CSAT scores and higher profitability in the call center.
The TELUS Way: An OpenSpan Customer's Journey for Optimizing the Call Center ...Frank Wagman
Customer-centric TELUS launched an internal contact center initiative to reduce average handle time, automate agent processes and decrease errors. The company’s goals for the OpenSpan project were to improve the customer experience by providing agents with a more refined work process and ensure service delivery aligned with installation agreements. - See more at: http://www.openspan.com/resources/webinars/wr-the-telus-way-an-openspan-customers-journey.php#sthash.fmmkYF73.dpuf
A better way to work; a better way to manage. Create a smarter workforce - An engaged, empowered and optimized workforce is critical to be a leader in today's market. From the Front Office to the Back Office, using Openspan, your organization can deliver ....
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.