Developer Knowhow
Openspan-Automation Tool
-----------------------------------------------------
Overview of User Process Automation & OpenSpan
1. Understanding the User Process Automation and applying Time & Motion Study
in Call Center Industry,Customer Support Services and Back Offices
2. Applying Openspan How it reduces mouse clicks and resulting lesser operating
cycles and optimization of “As is User Process”
3. Comparison of “As is Process” and “To be Process” and typical “Automation
Project Life Cycle” and High Level Automation Design
Tools and Building Blocks of OpenSpan Development
1. Installation of Openspan Runtime & Openspan Studio.
2. Licensing Requirements,Version History and other Dependencies
Development & IDE (Openspan Studio)
1. Projects,Solutions and Solution Explorer
2. Interrogation and Identification of controls of Underlining Applications
● Web Adapters
● Window Adapters
● Text Adapters
● Match Rules
a) Understanding Match Rules & Targets
b) Simple,Complex and Regex Matches
3. Writing Automation Logic in the Code Builder.
4. Entry and Exit points of Automations & calling one Automation in another
1
Automation(Parameterized Entry & Exit points)
5. Usage of Object Explorer,Tool Box and Automation Watch windows
6. Programming Construct ,controls,expose and Utilize Properties, Methods and
Events of Screens & Controls of Underlining Applications
7. Understanding Asynchronous and Synchronous Events
Deployment and Shipment of Solution
1. Bundling and Deployment of Dlls
2. Understanding Dependencies and Deploying the Dependencies
3. Runtime Configuration,Diagnostic and Runtime Logging
Openspan Server Fundamentals
1. Managing Users, Groups​, Solutions.
2. Local Package Deployment.
3. Server Deployment
Practice a Solution,Deployment & Testing
1. Extracting 10-15 fields from a web application
2. running a CUI Application in Dos Prompt and Extracting some of the info
3. Putting the combined info in the Consolidated Openspan UI & Automate
windows Application by inputting some of the fields from Openspan User
Interface.
2

Openspan developer knowledge base

  • 1.
    Developer Knowhow Openspan-Automation Tool ----------------------------------------------------- Overviewof User Process Automation & OpenSpan 1. Understanding the User Process Automation and applying Time & Motion Study in Call Center Industry,Customer Support Services and Back Offices 2. Applying Openspan How it reduces mouse clicks and resulting lesser operating cycles and optimization of “As is User Process” 3. Comparison of “As is Process” and “To be Process” and typical “Automation Project Life Cycle” and High Level Automation Design Tools and Building Blocks of OpenSpan Development 1. Installation of Openspan Runtime & Openspan Studio. 2. Licensing Requirements,Version History and other Dependencies Development & IDE (Openspan Studio) 1. Projects,Solutions and Solution Explorer 2. Interrogation and Identification of controls of Underlining Applications ● Web Adapters ● Window Adapters ● Text Adapters ● Match Rules a) Understanding Match Rules & Targets b) Simple,Complex and Regex Matches 3. Writing Automation Logic in the Code Builder. 4. Entry and Exit points of Automations & calling one Automation in another 1
  • 2.
    Automation(Parameterized Entry &Exit points) 5. Usage of Object Explorer,Tool Box and Automation Watch windows 6. Programming Construct ,controls,expose and Utilize Properties, Methods and Events of Screens & Controls of Underlining Applications 7. Understanding Asynchronous and Synchronous Events Deployment and Shipment of Solution 1. Bundling and Deployment of Dlls 2. Understanding Dependencies and Deploying the Dependencies 3. Runtime Configuration,Diagnostic and Runtime Logging Openspan Server Fundamentals 1. Managing Users, Groups​, Solutions. 2. Local Package Deployment. 3. Server Deployment Practice a Solution,Deployment & Testing 1. Extracting 10-15 fields from a web application 2. running a CUI Application in Dos Prompt and Extracting some of the info 3. Putting the combined info in the Consolidated Openspan UI & Automate windows Application by inputting some of the fields from Openspan User Interface. 2