Eric Peterson has over 20 years of experience in hospitality, business ownership, and management. He has held positions including beverage supervisor, bar manager, restaurant manager, front office manager, and IT manager. He has strong skills in operations management, staff supervision, budgeting, marketing, and technology. He is proficient in Microsoft Office, POS systems, and hospitality management software.

1. Resume
Eric H. Peterson – keyseric@me.com
Professional Overview
Business Ownership
Oversight and Coordination of Daily Operations, Policy Implementation and
Continued Training, Menus, Recipes, Staffing, Scheduling, Ordering, Par
Adjustments, Cost Management, Profit Margin and Accounting
General Office / Management
Multiline Phone Systems, Scanning, Document Management, Advertisement
Design, Appointment Scheduling, Deadline Management, Budgeting,
Multitasking, Email Management, Ensuring Adherence of Staff to
Policies/Procedures, Interaction with Clients and Staff in a Pleasant and
Professional Manner.
Hospitality Industry
Casual Serving, Bartender, Liquor / Inventory Control, Ordering, Security,
Reservations, Night Audit, Desk Clerk, Front Office Management, General
Manager.
Real Estate Industry
Administrative Duties, Maintaining Legally Required Files, Entering and Updating
Listings, Creation of Flyers, Window Displays, Sitting Open Houses, Showing
Listings and coordinating Broker and Agent Schedules. I have a working
knowledge of real estate law, including what a non-licensed individual can
convey to a potential buyer. I currently maintain a Property Manager/Local
Contact Certificate for the City of Key Colony Beach.
Computer Software
MS Office Suite, Open Office, Peachtree, Quick Books, Micros (POS), Flashpoint
(POS), Positouch (POS), Aloha (POS), Adobe Photoshop, Dreamweaver, ARIS
and FLEX (real estate management) and several popular hospitality management
packages. I am well experienced with both Windows and MAC.

2. Resume
Eric H. Peterson – keyseric@me.com
Experience
Sombrero Resort & Marina, Marathon, FL ‘16
Hired as Beverage Supervisor at this under re-developing resort I had the
responsibility of all liquor ordering and inventory as well as acquiring new
product lines, Bartending, Staff re-training and new hires. I rapidly became
aware that the renovations were not going to be at the scale or quality that I was
expecting or occurring at a pace that would have the project remotely
completed in a reasonable time frame. The lack of forward movement and their
unwillingness to make emergency repairs to the existing space as well as
unpredictable and unprofessional management, lead to my departure from the
company.
Keys Fisheries, Marathon, FL – ’13-‘15
My first year I was primarily bartending at the ground level service bar and retail
area, with one to two shifts per week at the upstairs raw bar. When the first
position became available I was promoted to the upstairs raw bar full time.
Eventually, I was promoted to Bar Manager, responsible for all scheduling, liquor
inventory, ordering and acquisitions of new products and vendors as well as
training and retaining new and existing staff.
Manager, Cabana Club/Breezes, Key Colony Beach FL - ’03-’12
I was initially hired to run the daily operations of the club office. My primary
tasks were ensuring membership eligibility for all on property guests, monthly
billing of member charges, to maintain the POS system and all office computers,
as well as website design promotion and development. My responsibilities
eventually expanded to include full membership management and accounting as
well as management of the resort’s six suites. These duties included; sales,
marketing, development, guest services, accounting and maintenance oversight.
I was eventually promoted to Restaurant Manager of the 140 seat ocean front
dining facility. I ended this position as bartender, an on-staff Manager & IT
Manager.

3. Resume
Eric H. Peterson – keyseric@me.com
Experience Cont.
IT Mgr, EXiT Realty Florida Keys, Marathon, FL - ’01-’03
My initial position was primarily as IT support for both owners and agents within
this high volume firm. During my employ the company expanded to a total of
three offices. My expanded duties also encompassed producing “camera ready”
advertisements for high-end real estate magazines, reception and personal
assistant to the owners. This position required the ability to multi-task, meet
strict deadlines and work with both clients and realtors in a professional and
ethical manner.
Owner, Personal Computer Assistance, Cape Cod, MA - ’98-’01
This start-up company was the first in the region to offer in-house technical
support and education to home computer users. Through an aggressive
advertising campaign, money back guarantees and quality of work the company
and its reputation rapidly grew to a successful home based business covering
the entire Cape Cod area, consisting of roughly 400 square miles.
Owner, Upper Crust Pizza, Harwich, MA - ’97-’01
While attending college, I had the opportunity to purchase this well-established
sixteen-seat pizzeria with my partner. During our first year as owners/operators
we were able to improve revenue by over forty percent by improving the product
quality and making adjustments to operations and services.
Front Office Mgr, Sea Crest Resort, Falmouth, MA - ’93-’96
Sea Crest Resort is Cape Cod’s largest hotel offering 266 guest rooms and over
35,000 sq. ft of function space. As Front Office Manager I was responsible for
training, scheduling, supervising all front office personnel including PBX, Bell
Staff, Concierge, Reservations and Front Desk positions. Additionally, I was
responsible for budgeting and coordinating the departments as one integrated
team. This property serviced an average of 100,000 visitors per year, with a
heavy group client base. I routinely worked with multiple department heads,
corporate coordinators, event planners, area vendors, local authorities and
utilized multiple facilities / venues both within and off-site of the property. This
position required close attention to detail, consistently meeting deadlines and
strong communication skills between both visitors/guests, outside vendors as
well as all hotel staff.