1. BETSY TINERVIN
9212 Oak Pride Ct , Tampa, FL 33647
Home: 309-242-7943 • Cell: 813-609-0229
betsytinervin@gmail.com
Licensed Florida Realtor with investment, construction and interior design experience. Dedicated Operations Manager for a
Property Management company with approximately 8 years experience overseeing a diversified portfolio of residential and
student properties totaling approximately 1500 units.
Sales and marketing
Multi-family property management
Knowledge of leasing and market conditions
New construction
Operations management
Staff development
Inventory control
Policy/program development
Salary structure/compensation analysis
Business Development:
Started a real estate investment company that buys and sells real estate creating value out of property and places.
Successfully grew property management business by creating marketing strategies and acquiring business with in the
community.
Held annual meetings with clients/property owners in regards to their property portfolios while projecting the cash flow for
the future years
Maintained and improved all of the companies internal polices and procedures which included but not limited to Employee
Handbooks, Department Policy Books, Employee Benefits, and Employee Training Programs.
Created a Culture Change Procedures Manual to create a healthy, productive and efficient work environment to benefit
staff and the productivity of the company as well as a Employee Wellness Program.
Implemented new technology that better served our residents as well as made the internal work flow of the company more
cost efficient while reducing the number of staff needed and increased productivity.
Revamped the orientation process for all new hires as well as 90 day training programs, which were implemented
company-wide to reduce employee turnover.
General Management:
Managed a staff of approximately 50 employees including 7 mangers and 4 offices.
Managed the Leasing/Marketing, Accounting, HR, Collections, and Maintenance Departments as well as two off-site
Property Managers.
Ensured that all staff were mentored, policies and procedures were designed and implemented, and monitored daily to day
internal operations of the company.
Led corporate training program for 7 manages.
Financial Management:
Monitored the cash flow of the company's two entities as well as approximately 76 individual properties.
Developed annual budgets, including determining short and long-term goals to support the overall profit and growth
objectives.
Responsible for the complete accounting cycle including monthly and end of year closings, financial statement reporting,
and analysis, budgeting, tax planning, general ledger, accounts payable, accounts receivable, payroll, inventory,
purchasing, and 401(k)administration.
Responsible for decreasing operating costs and implementing new cost control procedures for the individual properties and
the company.
Implemented new rent collection procedures and increasing rental income.
Maintenance Management:
Directly oversaw all daily maintenance staff, contractors and vendors on a daily basis.
Handled all major project work being done on all properties serving as the General Contractor by obtaining all bids to
ensure the property owners were receiving warranties on work performed, vendors/contractors were insured
appropriately, and the jobs were completed accurately.
Investigated all mold/foundation issues to ensure they were handled correctly avoiding any liability issues for the company
and property owners.
Created and monitored the work flow of apartment turnarounds on a monthly basis as well as the annual student turnaround
which consisted of turning approximately 500 units in two week time span.
Monitored inventory levels and cost for property owners while allowing the internal company to be profitable as well.
Leasing/Marketing Management:
Worked closely with the Leasing/Marketing Manager to create testimonial based ads, website development, signs,
SUMMARY
HIGHLIGHTS
ACCOMPLISHMENTS

2. newsletters and slogans for the property management company, new construction projects and .
On average our Residential Property Portfolio was 97% leased and our Student Portfolio was 100% leased.
Adjusted marketing strategies while studying the current market for on and off campus housing needs in the Bloomington-
Normal Illinois area.
Assisted in developing and implementing strategies to increase the number of resigned apartments to decrease turn around
cost for property owners as well as create resident retention and customer satisfaction.
Collections/Legal Management:
Monitored the rent collection of approximately 1.2 million dollars of rent monthly and all past accounts from previous
residents.
Negotiated and finalized all company contracts including product agreements, service agreements, software license
agreements, nondisclosure agreements and vendor agreements.
Worked with attorneys directly in all legal matters that went to court while testifying on the company's behalf and
verifying all internal documentation was accurate and precise.
Project Management:
Oversaw the development of 3 new construction projects with 14 million dollar budgets and worked on all the interior and
exterior designs of the building.
Analysis, design and implementation of transferring from YARDI property management software to AMSI property
management software.
Worked directly with vendors and contractors to obtain bids, monitor work progress while following OSHA safety
standards.
Completed a residential rehab in Orlando Florida that was 8600 sq feet with 6 bedrooms, 7 bathrooms on 1.5 acres of land.
05/2015 to Current
XCLUSIVE HOMES OF FLORIDA, LLC
Tampa, Florida
Owner
08/2009 to 08/2014
FIRST SITE, LTD
Normal, Illinois
Operations Manager
08/2008 to 08/2009
FIRST SITE, LTD.
Normal, Illinois
Maintenance Manager
06/2006 to 07/2008
WOODFORD COUNTY PROBATION
Eureka, Illinois
Probation Officer
2016FLORIDA REAL ESTATE LICENSE: REAL ESTATE
Tampa School Of Real Estate , Tampa, Florida, USA
2015REAL ESTATE INVESTMENT
Fortune Builders, Chicago, Illinois, USA
Fortune Builders is the premier real estate education company in the country. Founded by nationally recognized real estate
investors, we have developed the systems, tools, educational platform and coaching program to accelerate new and existing
real estate investor businesses.
2006BACHELOR OF SCIENCE: CRIMINAL JUSTICE SCIENCES
Illinois State University, Bloomington , Illinois, USA
Member of Greater Tampa Association of Realators
Daughters of Determination Volunteer at Western Avenue 2014-Current
Developed the YMCA Performing Arts Program 2013
Society for Human Resource Management Member 2013
National Apartment Association Member 2012-Current
Completed Mixed Finance Training with Low Income Tax Credit 2010
Owner of Turning Pointe Dance Company 2006-Current
Tom Good
President of Busey Bank
1-217-841-5960
Greg Yount
Head of Commercial Real Estate Coldwell Banker
309-530-9333
Megan Brent
Accountant/CPA Striegel Knobloch, LLC
1-847-254-7557
EXPERIENCE
EDUCATION
AFFILIATIONS
REFERENCES