1. OE new Area Manager

2. 2
Introduction
Purpose behind the Training:
The Development of Leaders Who Live and Understand COS / OE from Top to
Bottom
-The difference between success and failure starts with leadership. This starts at the top,
but ultimately the process is carried by those in the middle (Team Coordinators, Front Line
Supervisors, and Shift Coordinators) supporting the value-adding employees – operators.
- Often people who assume these positions are looking at them as a “step up the ladder”,
temporary or rite of passage on the way to more important or lucrative opportunities.
- Many companies today view the front-line leader (middle management or supervisor) as
“traffic cop” or “babysitter” but not in an OE environment you are critical in the development
of the right kind of OE culture. “Respect for People & Continuous Improvement”
-Toyota and World Class Mfg. views (middle management or supervisors and team
coordinators) them as crucial elements and they must live up to a much higher expectation
than in most companies.
-This training will focus on the neglected middle level “frozen middle” on new Expectation
and how to lead in this new method.
-The buck stops at this level, where Vision from the top is translated into action.

3. 3
Day 1 Wk. 1
Step 1
Read the White Paper
Begin reviewing Video’s
Begin reading Req’d Reading
Step 2
Review each wk. your
Video’s and req’d Reading
CMEP Front Line Supervisor Training - 5 Weeks
1st Wk - Understanding 2nd Wk - Problem Solving
3rd Wk - Learning to Improve -
Kaizen
4th Wk - Leaders Role in OE Success 5th Wk - OE Leadership
1. IntrotoLeanMfg A3thinking KaizenLeadership The leader's Role inLeanSuccess GoSee -
2. WhatLeanMeans Practical ProblemSolving1
Kaizen:FromSystemtoPrinciple-
Driven1 Leaders StandardWork Leaders StdWork
3. True NorthinaNutshell Practical ProblemSolving2
Kaizen:FromSystemtoPrinciple-
Driven2 GembaLive
GembaWalks
4. Dealingwith7Deadly Wastes Video's onthe Stick Video's onthe Stick Visual Mgmt
StdWork Audits&Schedule
Attainment
Mini-Business Agenda
1. 7Deadly Waste Complete Andy &Me KaizenOverview Andy &Me
2.LearningtoLeadatToyota UnderstandingA3Thinking Shook LeanLeadership Resultsfromthe Heart Review teamsM/B
3. CreatingaCulture of Quality A3Shook Courage,Humility,Kaizen- MotivatingCreativity and Review teamsA3's
4. ToyotaDNA Standardize Success &Learn ThroughPDCA EnhaningInnovationthrough Review Kaizens
WinningwithEmployees Input Employee SuggestionSystem
How Toyota Turns Workers into
Problem Solvers Technology Review StdWork Audits
Jack SmithToyota(I,II)
Work 4hours onstation________Work 2hours onstation________Work 2hours onstation____ Work 4hours onstation________ Review yourStdWork
Create yourStdWork KaizenSheet KaizenSheet Review yourGembaWalk
StandardizedWork Auditseach
day StandardizedWork Auditseachday
StandardizedWork Auditseachday -
pullingkaizen Review yourTeamsA3
AttendMini-Business Standinthe Circle - Gemba Review withyouyourhourly
inthe OEoffice Qualityissue. AttendMini-Business - GembaWalks
AttendMini-Business ShopFloor
Discuss OETrainingobjectives OEoffice shopfloor Review withyouyourM/B
AttendMini-Business
ReflectioninOE RelectioninOE ReflectioninOE ReflectioninOE
1. Whatis COS 1. A3Training 1. Kaizen 1. FrontLine Supervisors S/W
2. Whatis OE 2. StandardizedWork 2. TPMKaizen 2. Introduce JobMethods
3. Score us onOEAssessment 3. Introduce JobRelation ideology - Learningtosee
4. Introduce JobInstruction ideology - A Supervisorgets
ideology - how we dotraining Resultsthroughpeople
VideoReviewRequiredReadingLearningByDoing
InstructorTraining&
Reflection

4. 4

5. 5
Wkly Videos to review
Required Reading
New form introduction – Learning by doing

6. 6
OE new Area Manager Training
Daily Work Book
Please fill in each day or wk. as requested
Book can not leave the OE office until the end of the class

7. 7
OE new Area Manager Training
Learning by doing
- Required Reading listed in the Workbook
(write down your thoughts)
- Daily Assignments – Learning by doing
End of the week – Reflection on notes – Lessons

8. 8
Class Room Discussion
Review training
material and have
group discussion on
material and your
position.

9. 9
Learning by Doing
• Respect for People
• Gemba Walks
• Standardized Work audits
• Building your Standardized Work
• Doing you Schedule Attainment
• Learning to See – Understanding the 7 Wastes
• Moving from thinking to knowing
• Kaizen’s
• Problem Solving A3 Activities