The document outlines a webinar hosted by OCSL and VMware discussing cloud operations management, focusing on VMware's solutions for automated IT management. Presenters highlighted the importance of visibility, capacity planning, and proactive issue resolution through VMware's tools such as vCenter Operations. Attendees were engaged through a live Q&A and were encouraged to participate in upcoming workshops tailored to their specific virtualization needs.

1. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Welcome to the Webinar
Can you hear the music?
If you are experiencing audio problems please let us know.
Alternatively Dial-in for audio on: +44(0)1403 788925 Conference ID: 70672
Technical Problems? – call the switchboard – 0845 605 2100
We will start the session at 14.00
Please ask questions at anytime by using the messaging function.
They will be captured and fed back to the presenters at the end of the webinar
All lines will be muted for the duration of the webinar
A recording will be placed on YouTube for your reference

2. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Presenters & Agenda
Mike Waldock | OCSL | VMware Consultancy Practice Leader
Hardev Sanghera | VMware | Technical Consultant
Part 1
An Introduction to OCSL
Part 2
VMware VC
Operations
Part 4
Summary
&
Conclusions
£20 Amazon
voucher for the best
question
/contribution
*New*
LIVE Q&A on Twitter after the webinar
connect now
@OCSL_UK

3. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Join the
discussion!!
You will receive the official
invitation following the
Webinar
OCSL: Talking Technology

4. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
The next steps for VMware vSphere…
VMware Readiness Assessment
Free-of-charge on site workshop to help identify the right Virtualisation
Technology for your organisation.
New to virtualisation or simply looking to upgrade ?
Workshop will be tailored to the specific interest areas for your IT team
Duration: 2 hours
To Book:
marketing@ocsl.co.uk
0845 605 2100

5. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
About OCSL
• IT Solutions Integrator
• Highest level VMware Partner (Premier) & Citrix (Silver) Partner
• HP Preferred Gold Partner (multi-award-winning)
• Microsoft Systems Integrator (country partner of the year)
• Long-standing and diverse client base
• Broad range of reference sites and case studies
• Based in London, Birmingham, Sussex, and from our own Tier 3 Data Centres in
Cambridgeshire

6. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
OCSL were singled out as HP's Converged Infrastructure Partner of
the Year
“OCSL's success in deploying HP solutions is largely down to their
deep understanding of the HP Enterprise product set portfolio and
ultimately their ability to translate these into outcomes that matter
for the many customers they engage with.”
Nick Wilson, Managing Director, HP UK&I
Awards and Accreditations
“OCSL are a stand out channel partner, not all partners can do what
OCSL can do.”
Chris Ingle, Analyst, IDC

7. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
VMware Recognition
"VMware recognises OCSL as a valued partner. They have shown innovation
in creating solutions that help customers to achieve competitive advantage,
business continuity and cost reductions through virtualisation. As a Premier
Partner, OCSL is a proven choice for the secure and reliable deployment of
VMware solutions."
Matt Piercy, VP, Northern EMEA, VMware.

8. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Clients
Sussex Health Informatics Service
Luton and Dunstable Hospital
Brighton & Sussex University Hospitals
Chelsea and Westminster Hospital
Great Yarmouth & Waveney
South Tees Hospital
On Your
Site
Hosted
As a Service
Managed

9. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
A Virtual Show of Hands…
If you currently have a virtual estate – small or large - do you find remediation and
capacity planning difficult?
A) Yes, and I would like to do it better
B) No – I use other tools for this
C) I have not virtualized my estate yet

10. 10
Agenda
 VMware’s Cloud Management Vision and Approach
 Cloud Operations – What Are We Trying to Accomplish?
 How VMware enables Automated Cloud Operations
 Customer Success and ROI

11. 11
Multi-platform Multi-cloud Multi-provider
Our Management Mission
Broker
of IT Services
VMware simplifies and automates IT management
and empowers IT to govern services
across multiple platforms and providers

12. 12
Cloud
Service
Provisioning
Cloud
Operations
Management
Cloud
Business
Management
Simple,
Automated
Management
for the Cloud
VMware Cloud Management
vCloud Automation
Center 5.1
vFabric Application
Director 5.0
vCenter
Operations
Management
Suite 5.6
VMware
IT Business
Management
Suite 7.5

13. 14
VMware’s Vision for Cloud Operations Management
Enabling a self-healing, self-regulating
software-defined datacenter (SDDC)
through automated operations
to help improve SLAs, reduce OpEx
and maintain IT Control

14. 15
What Is Needed for Efficient Operations Management?
What Is Needed?
Quality of
Service
Reduce Mean Time to Incident (MTTI):
• Visibility across Infrastructure and Applications
• Proactive issue prevention
• Quickly resolve business impacting issues
Operational
Efficiency
Reduce Capital and Operating Costs:
• Optimize use of resources to prevent unnecessary purchases
• Improve team efficiency and increase VI/admin ratios
Control &
Compliance
Adhere to IT policies and standards:
• Compliance visibility to Operations
• Enforce IT policies across assets and infrastructures
Goal

15. 16
Today’s Reality in Operations Management
Monitoring Data Overload Alert Storms
Finger Pointing
DBA
VI Storage
Over-provisioning

16. 17
How VMware Enables Automated Cloud Operations
 Intelligent Operations
• Patented analytics deliver insights and visibility
• Machine learning enables incident avoidance and resolution
 Policy-based Automation
• Self-learning automation engine regulates and drives remediation
• Automated policy enforcement enables continuous compliance
 Unified Management
• Converged management of Server, Storage, Network Infrastructure
• Integrate Performance, Capacity & Configuration Management
Disciplines
• Consistent management of Heterogeneous Environments including
Virtual, Physical and Public Clouds
1
2
3

17. 18
1. Intelligent Operations
Today’s Reality
• Too much monitoring data overwhelms IT admins
• Alerts not specific enough, alert storms get ignored
• Silo tools report symptoms not root causes
VMware’s Solution
• Patented analytics engine processes monitoring data
• Learns “normal” behavior of environment
• Correlates data across silos to identify cause and effect
Results and Benefits
• 90% reduction of alert “noise”
• 50% reduction of trouble shooting times
• Detect potential issues hours in advance
“IT
organizations
can reduce their
IT service
outage minutes
by at least 10%
using early
stage IT
operations
analytics.”
Gartner, 2012

18. 19
vCenter Operations Delivers Insights at your Fingertips
Analytics Engine Health Heatmap
Easy to Understand
• New super metrics for Health,
Risk, Efficiency
• Aggregates and up-levels
thousands of individual data
points
• Indicates “true” performance
of VMs and entire datacenters
Future Direction
• Extend analytics to include
unstructured data (log files,
etc.) for improved “last mile”
analysis
Self-Learning
• Dynamic thresholds adapt to
environment
• Forecasts expected behavior
for 24 hours
• Context aware, early warning
of potential issues
• Prioritize workloads by LOB,
application, …
Monitoring Data

19. 20
vCenter Operations Delivers Comprehensive Visibility
• Immediate
problems
• What is
happening
right now?
• What do I
need to pay
attention to?
Operations Efficiency and Risk
• Forward
Looking
• Are there
areas that I
should be
concerned
about?
• Am I utilizing
resources in
the most
efficient
manner?
• Are there
compliance
risks?

20. 21
How vCenter Operations Has Helped
 Alert Reduction:
Instead of getting 500-1000 threshold alerts a day, we get 50-100
vCenter Operation alerts. We had so many false alerts.
 Faster Troubleshooting:
We use the product for trouble shooting particular issues in our
environment. Basically, this is the tool that helps us get to the
problem faster than we would with other tools.
 Improved Utilization:
We had a rate of 92% VM’s, that were over-provisioned. We use
vCenter Operations to get back resources from over-provisioned
Virtual Machine’s (VM’s).

21. 22
2. Policy-based Automation
Today’s Reality
• Scripts provide limited automation benefits
• Root cause analysis is manual, trial & error based
• Configuration standards are hard to enforce
VMware’s Solution
• Intelligent root cause analysis and advisory tools
• Enforces configuration standards and policies
• Flexible orchestration engine integrates with your processes
Results and Benefits
• 60% improvement in team productivity
• Reclaim 30% of over provisioned capacity

22. 23
Automated Root Cause Analysis
This is the root cause
Automatic interpretations of
problems

23. 24
Intelligent Tools to Resolve Problems
Recommendations on how to
fix issues

24. 25
Remediate Against Capacity Shortfalls
A capacity alert in
vCenter Operations
triggers a vCenter
Orchestrator
workflow
Workflow to delete
powered off VMs and VM
snapshots to resolve
capacity issue
Prepare report and
send email
notification

25. 26
Enforce Configuration Standards
Monitor compliance
to standards
Take action on non-compliant items by
launching Config Manager
vSphere Hardening
Guidelines

26. 27
 Right-sizing VMs
• Quickly discovered many VMs had significantly been overprovisioned
(RAMCPU)
• A result of our migration from older servers to VMs running on modern
hardware.
 What-if scenarios
• Model changes to the virtual environment before making any changes
• Predicte performance vs. capacity before any changes are made
• Mitigate risk to the apps running the business before changes made.
 Helps drive our data centre strategy
• ESXi helped us achieve the first stage of our virtualisation strategy.
Thousands of physical hosts migrated to virtual hosts. vCenter Operations
will help us increase the virtual to physical host ratio and maintain our
service levels.
How vCenter Operations Has Helped

27. 29
Gain Insights into Application and Infrastructure Performance
 Automatically discover application dependencies
 Prioritize business critical over non-production workloads
 Manage infrastructure aligned with the business
No finger pointing – no fire drills – no drama!
Inventory Dependencies LOB Views

28. 31
How vCenter Operations Has Helped
 Increased visibility:
vCenter Operations reduces trouble shooting times by 50%. We’ve
detected issues that we were not even aware of.
 Consolidated view of complete infrastructure:
The Health information provided allows us to identify problems
across storage and virtual infrastructure before they occur.
 Better capacity planning:
With the trending information from vCenter Operations, our capacity
planning is 40% faster and more accurate.

29. 32
vCenter Operations Management Suite
The VMware Operations Management Platform
Cloud Operations Console
Extensibility
APIs
SDKs
3rd Party
adapters
Content
Packs
HelpdeskIntegrated Management Disciplines
Performanc
e
ComplianceConfigCapacity Cost
Patented Analytics
App Visibility LogsInventoryReporting Automation

30. 33
Summary: Automate Operations Management with VMware!
Cloud requires a new approach
to Operations Management
vCenter Operations meets the
demands of Cloud Operations
with an open, extensible platform
VMware enables you to achieve
your SLA, cost and compliance
objectives
1
2
3
START TODAY!

31. 34
 vCenter Operations Manager included in all
editions of vSphere at NO CHARGE
 Provides performance and health management
of vSphere hosts and virtual machines
 Fully integrated with the new vSphere 5.1
client
 Simplified management of vSphere
 Easy on-ramp to automated operations
management concepts delivered by the full Suite
Overview
Benefits
vCenter Operations Manager Foundation
Health details
Launch to
vC Ops

32. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
A Virtual Show of Hands…
As a follow up exercise, I would be interested in the following….
A) …understand VCoPs in more detail e.g. a technical workshop
B) …downloading the trial software FOC and OCSLVMware conduct an analysis of the results
C)…sharing todays discussion with my colleagues to evaluate the business benefits

33. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
The next steps for VMware vSphere…
VMware Readiness Assessment
Free-of-charge on site workshop to help identify the right Virtualisation
Technology for your organisation.
New to virtualisation or simply looking to upgrade ?
Workshop will be tailored to the specific interest areas for your IT team
Duration: 2 hours
To Book:
marketing@ocsl.co.uk
0845 605 2100

34. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
Join Our Live Q&A on Twitter
@OCSL_UK - Connect with us to follow the debate, contribute in the discussion & share
your feedback
If today’s webinar has been useful we would like to hear what you thought
Tweet us!
*LIVE Discussion starting now*
for 30 minutes
£20 Amazon voucher for the best question or
contribution submitted by twitter

35. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Join the
discussion!!
You will receive the official
invitation following the
Webinar
OCSL: Talking Technology

36. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
www.youtube.com/ocsluk
Thank you for attending
marketing@ocsl.co.uk
Connect with OCSL
http://www.linkedin.com/company/ocsl
OCSL: Talking Technology
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