Non-verbal communication refers to communicating through body language and other non-verbal cues rather than words. It includes various modes such as paralanguage, proxemics, kinesics, oculesics, chronemics, haptics, color, and artifacts. Effective non-verbal communication supports and reinforces verbal messages, conveys feelings, and indicates intentions. It plays an important role in interpersonal interactions and relationships. However, non-verbal cues can also be imprecise or culturally dependent. Developing non-verbal communication skills involves practices like maintaining eye contact, facial expressions, personal space, posture, and tone of voice.

1. Non Verbal Communication
Submitted to: Nisha Mishra Ma’am

2. Introduction to communication
• Communication is simply the act of
transferring information from one place,
person or group to another.
• Every communication involves at least:
1) One sender
2) A message
3) A recipient

4. Non verbal communication
• Nonverbal communication is the transfer of information
through the use of body language including eye contact,
facial expressions, gestures and more.
• Importance on non verbal communication:
1. Supports your message
2. Communicates messages.
3. Communicates intention.
4. Conveys feelings.
5. Offers support.
6. Showcases your personality
7. Indicates a desired action.
8. Deescalates tension.

5. V/S

8. Characteristics of Non Verbal
Communication
1. Facial Expressions 2. Body Movements

9. 3. Posture 4. Eye Contact

10. 5. Paralanguage 6. Proxemics

11. Classification of Non Verbal
Communication
Non verbal form of communication include the
following modes-
1. Paralanguage (Voice Patterns)
2. Proxemics (Space)
3. Kinesics (Body Movements)
4. Oculesics (Eyes)
5. Chronemics (Time)
6. Haptics (Touch)
7. Colour
8. Artifacts (Objects/Designs)

12. Paralanguage
• Paralanguage, also known as vocalics, is a
component of meta-communication that may
modify meaning, give nuanced meaning, or
convey emotion, by using techniques such
as prosody, pitch, volume, intonation, etc. It is
sometimes defined as relating
to nonphonemic properties only. Paralanguage
may be expressed consciously or unconsciously.
• The study of paralanguage is known
as paralinguistics, and was invented by George L.
Trager in the 1950s

13. Aspects of the speech signal:
1. Perspectival aspects
Speech signals arrive at a listener’s ears with acoustic properties that
may allow listeners to identify location of the speaker
2. Organic aspects
The speech organs of different speakers differ in size. As children
grow up, their organs of speech become larger and there are
differences between male and female adults.
3. Expressive aspects
Paralinguistic cues such as loudness, rate, pitch, pitch contour, and to
some extent formant frequencies of an utterance, contribute to the
emotive or attitudinal quality of an utterance.
4. Linguistic aspects
Ordinary phonetic transcriptions of utterances reflect only the
linguistically informative quality. The problem of how listeners
factor out the linguistically informative quality from speech signals
is a topic of current research.

14. Proxemics
1. Proxemics is the study of human use of space and the
effects that population density has on behaviour,
communication, and social interaction.
2. Proxemics is one among several subcategories in the
study of nonverbal communication,
including haptics (touch), kinesics (body
movement), vocalics (paralanguage),
and chronemics (structure of time).
3. The theory of proxemics is often considered in
relation to the impact of technology on human
relationships.

15. There are four forms of human territory in proxemic theory.
They are:
1. Public territory:
A place where one may freely enter. This type of territory
is rarely in the constant control of just one person.
However, people might come to temporarily own areas of
public territory.
2. Interactional territory:
A place where people congregate informally
3. Home territory:
A place where people continuously have control over their
individual territory
4. Body territory:
The space immediately surrounding us

16. Proxemics:-

17. Kinesics
1. Kinesics is the study of how we use
body movement.
2. It includes body movements such as
gestures, winkling, smiling, or style of
dressing and grooming.

18. Relevant concepts of Kinesics
1. Emblems - Body movements or gestures
that are directly translatable into a word or
phrase.
2. Illustrators - Accompany or reinforce verbal
messages.
3. Affect Displays - Show emotion.
4. Regulators - Control the flow and pace of
communication.
5. Manipulators - Release physical or
emotional tension.

19. Kinesics:-

20. Oculesics
1. Oculesics is a technical term for
communicating through eye contact.
2. It can express different emotions such
as you are paying attention with the
person you are talking with when you
have an eye contact.
3. It conveys different meaning in different
places as in China too much of direct
eye contact is considered bad manners.

21. Oculesics:-

22. Chronemics
1. Chronemics is the study of the use of
time in nonverbal communication.
2. The use of time can affect lifestyles,
daily agendas, speed of speech,
movements and how long people are
willing to listen.
3. Time can also be used as an indicator of
status and attitude.

23. Haptics
1. Haptic communication is communicating by touch.
For example: We use handshakes to gain trust and introduce
ourselves.
2. Touch can mean both positive and negative meaning.
3. It can be used for:
 Task-orientation
 Ritual interaction
 Friendship
 Emotional attachment
 Sexual intent

24. Haptic:-

25. Colour
1. Colour is important communication tool.
2. It is tied to religious, cultural, political and social
influences.
3. Different colours represent different qualities:
 Yellow – warm, exciting, happy
 Blue – deep, peaceful, supernatural
 Green – peace, stillness, nature
 White – harmony, silence, cleanliness
 Black – grief, dark, unknown
 Red – glowing, confidence, alive
 Orange – radiant, healthy, serious

26. Artifacts
1. Artifacts are used as objects to convey
different messages.
2. It reflects taste of choice of the person.
3. It is used for creating impression.

27. Artifacts:-

28. Advantages Of Non Verbal
Communication
1. Non-verbal cues complement a verbal
message by adding to its meaning.
2. Non-verbal message may substitute for
the verbal message if it is long distance.
3. Help to illiterate people
4. Help to handicapped people
5. Attractive presentation
6. Reducing wastage of time
7. Quick expression of message

29. Disadvantages Of Non Verbal
Communication
1. Cultural Difference
2. Imprecise and inaccurate
3. Not everyone prefers
4. Absence of Permanent Record
5. Problem in Feedback

30. Ways To Develop Non Verbal
Communication
1. Establish eye contact when speaking
with others.
2. Monitor facial expression.
3. Pay attention to proximity.
4. Stand and sit up straight.
5. Watch your tone.

31. Thank You!