Slides as presented at the XP2020 Conference (Copenhagen/Online) by Matthew Philip (Accenture | SolutionsIQ).
Abstract
Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expected outcome will be achieved, so we need to know how to design and run experiments properly. This workshop session helps participants understand the importance of using experiments to help teams and organizations learn and improve, while giving hands-on practice in designing experiments to yield measurable evidence for that learning. We’ll even play a couple of inductive-logic games to get us in the mindset of how to write tests to validate — and invalidate — our hypotheses in order to acquire knowledge. Whether you’re in product development of organizational improvement, for those wanting to move from projects to experiments in the quest of continuous learning and evolutionary improvement, this session will provide the tools and mindset for going beyond simply calling something an experiment to conducting experiments with the proper rigor to maximize learning.
This 60-minute workshop session helps participants:
understand the importance of using experiments to help teams and organizations learn and improve
gain hands-on practice in designing experiments to yield measurable evidence for that learning
understand how to properly measure outcomes without confirmation bias
https://www.agilealliance.org/xp2020/xp-2020-online-program/industry-and-practice-abstracts/#Philip
Leadership at Every Level: Practices for Aligned AutonomyMatthew Philip
[Slides from track talk at Lean Agile US 2019]
What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish safety and alignment of purpose, two of the core traits of high-performing teams.
http://www.leanagileus.com/ #leanagileus19
Stop writing stories, start validating working softwareMatthew Philip
Slides as presented at the 2020 Ágiles Latam Conference.
Abstract:
Barry O’Reilly exhorts today’s leaders to “break the cycle of behaviors that were effective in the past but are no longer relevant in the current business climate, and now limit or may even stand in the way of your success.” After more than two decades of writing, refining, grooming, estimating and documenting user stories, it’s time to unlearn them.
In a vast and sad irony, user stories have become the heavyweight documentation and process that they were meant to replace. This session proposes that we strip away the accrued behaviors and get back to the heart of agile and focus on delivering — and measuring progress by — working software.
Slides as presented at the 2019 Prairie DevCon Deliver Conference. http://www.prdcdeliver.com/
Leadership at Every Level: Practices for Aligned Autonomy
What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish psychological safety and alignment of purpose, two of the core traits of high-performing teams.
Portfolio kanban (St. Louis Agile Product Ownership Meetup)Matthew Philip
Slides as presented at the St. Louis Agile Product Ownership Meetup, Dec. 10, 2018. https://www.meetup.com/Agile-Product-Ownership/events/tnhplqyxqbnb/
Rethinking Agile Transformation - Agile Tour Montreal KeynoteJason Little
Our brains crave certainty, which is why many of our change models look great on paper. Unfortunately change doesn't happen that way. Fortunately we can do something about it by changing how we think about change.
Leadership at Every Level: Practices for Aligned AutonomyMatthew Philip
[Slides from track talk at Lean Agile US 2019]
What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish safety and alignment of purpose, two of the core traits of high-performing teams.
http://www.leanagileus.com/ #leanagileus19
Stop writing stories, start validating working softwareMatthew Philip
Slides as presented at the 2020 Ágiles Latam Conference.
Abstract:
Barry O’Reilly exhorts today’s leaders to “break the cycle of behaviors that were effective in the past but are no longer relevant in the current business climate, and now limit or may even stand in the way of your success.” After more than two decades of writing, refining, grooming, estimating and documenting user stories, it’s time to unlearn them.
In a vast and sad irony, user stories have become the heavyweight documentation and process that they were meant to replace. This session proposes that we strip away the accrued behaviors and get back to the heart of agile and focus on delivering — and measuring progress by — working software.
Slides as presented at the 2019 Prairie DevCon Deliver Conference. http://www.prdcdeliver.com/
Leadership at Every Level: Practices for Aligned Autonomy
What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish psychological safety and alignment of purpose, two of the core traits of high-performing teams.
Portfolio kanban (St. Louis Agile Product Ownership Meetup)Matthew Philip
Slides as presented at the St. Louis Agile Product Ownership Meetup, Dec. 10, 2018. https://www.meetup.com/Agile-Product-Ownership/events/tnhplqyxqbnb/
Rethinking Agile Transformation - Agile Tour Montreal KeynoteJason Little
Our brains crave certainty, which is why many of our change models look great on paper. Unfortunately change doesn't happen that way. Fortunately we can do something about it by changing how we think about change.
Toronto Agile Tour - Timeless LeadershipJason Little
In 2001, Agile started as a simple set of 4 values and 12 principles designed to be a guide for delivering solutions to customers. Since then, countless frameworks, tools, certifications, and methods have emerged, with many promising to have the one right approach to make Agile work.
We need servant leadership...no wait, we need emergent leadership...no wait, we need agile management and agile leadership...no wait...
It's no wonder today's leaders and managers are confused about how to lead an agile organization. In this session, we'll explore how to look at your organization through 3 different lenses and apply 4 timeless leadership capabilities used by great leaders from organizations like IDEO, Ford, and Ikea.
Attendees will walk away with a profile that describes their individual leadership style, along with how to know how to balance each of the 4 leadership capabilities that are timeless, tried-and-true, and not rooted in agile buzzwords.
Thriving (Not Merely Surviving) the First Year: Redesigning the Onboarding Ex...Matthew Philip
Slides as presented at XP2018 Conference, Porto, Portugal in the Agile in Education and Training/Building competence in industry track https://www.agilealliance.org/xp2018/program/
ACMP Canada - Transforming Traditional Approaches to ChangeJason Little
Much of what we know about change is based on models designed in a different era. Things are different today, and there are more modern approaches we can take for how we approach change.
Agile Mindset for Your Startup: From Vision to ViabilityAbby Fichtner
This is the presentation Jeffrey Beir & I gave at Harvard Innovation Lab on 7/23/2013.
You’ve got a big idea addressing a huge market opportunity - should be no problem getting financed and building a successful company. But that’s not how real companies get built. In the engineering world, agile has replaced traditional waterfall methodologies because it lowers risk, improves predictability and allows for mid-course correction. The same applies when thinking about how you build your business.
Abby and Jeffrey will present a framework for building your business with an agile mindset and explain why most companies should be built this way...
Why so many Agile projects are failing? Have we looked at what our teams are missing. Are we learning quickly? Have we deployed the growth mindset/ Agile Mindset.
2017 Music City Agile Conference: NoEstimates WorkshopMatthew Philip
Slides from my workshop as facilitated at the 2017 Music City Agile Conference in Nashville, Tennessee. https://2017.musiccityagile.org/schedule/the-noestimates-game
This talk describes a product ownership model practiced by leading software development firms, including Pivotal Labs. Balanced team refutes the idea that Product Managers are "mini CEOs" who unilaterally set direction, and instead leverages a cross-functional team to work more quickly and smoothly.
This is the Introduction To Lean Startup that has been presented at the Lean Startup Conference since 2012. It presents the key concepts of Lean Startup in a succinct and memorable way, with a few graphs and charts.
Creating Alignment for Agile Change - Agile and Beyond 2015Jason Little
It's not about the change canvas, it's about the conversations that facilitate the creation of them. This talk was about how to guide alignment with techniques from Lean Change Management accompanied by a story from April Jefferson about how she used these techniques at GM and University of Michigan
Agile 2015 - Navigating Organizational ChangeJason Little
Einstein said "We cannot solve our problems with the same thinking we used when we created them" yet many organizations that want to adopt Agile end up using existing organizational structures to make it happen. That is, they create a centralized team to roll Agile out, define metrics, create a dashboard, communication and training plan and finally a Sharepoint site to push the change outwards. The outcome ends up being another failed Agile transformation story because people either resisted change or they failed to change their organizational culture.
This isn't an 'Agile' problem, it's a structure problem. The real issue is that organizational structures are designed to serve the internal purposes of the organization, not their customers or the value they create for their customers.
In this session we'll explore real organizations that are thriving by structuring in radically different ways. That includes apply the concepts of dual organizational operating systems, de-centralized networks, structuring around value streams, horizon planning and full-on organizational explosion.
How Atlassian's User Research Went Agile (and So Can Yours)Atlassian
In late 2015, we set up Atlassian Atlab: a low-budget customer research space that tightly integrates into the Agile sprint process. What began as an experiment quickly became an indispensable part of our company’s design process. Atlab is now international, run in all of our offices, gathering input from about 200 customers every month.
In this talk, we will teach you why agile research is a crucial part of building great customer experiences, how to create stakeholder buy-in for your efforts, best practices for conducting research, and what to do with your findings. We will also teach you how to set up your very own Atlab. Warning: it’s very cheap, and easier than you may expect!
Products covered:
JIRA Software, JIRA Core, JIRA Service Desk, Confluence, HipChat, Bitbucket, Bamboo, Fisheye / Crucible, Portfolio for JIRA
The Business of Agile - Better Faster CheaperRyan Ripley
During my last agile transformation a key stakeholder asked me, “Why are we doing this?” I talked about increasing quality, delivering software sooner, and fostering a more collaborative relationship with our business partners. After a few minutes, he raised his hand and stopped me.
“I get all that. BUT how is all of this agile stuff any better, faster, or cheaper than what we do today?”
Leaders must answer the “better, faster, cheaper” question if they want their agile transformation and projects to move forward.
To prepare leaders for this critical question, we explore how “better, faster, cheaper” translates to an agile organization, the metrics a leader can use to track progress towards “better, faster, and cheaper”, and how leaders can demonstrate the benefits gained from their agile activities.
Toronto Agile - Organize People Around the WorkJason Little
Presented at Toronto Agile's March 2018 webinar. How to use network density to understand how people are organized, and the impact of substantial organizational change.
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
Mind the Product, 2018 London. This talk provides three practical tools that product leaders can use to uncover, accept, and act on what is true—so that you can be less grumpy and more effective at work. Because isn't that what we all enjoy? The feeling that we're doing good work, and that it's working?
(UBAD Model for Buy-In by Janice Fraser is licensed under Creative Commons Attribution-NoDerivatives License 4.0 International.)
SINY Leanstartup Introduction | Reduce waste, run experiments!Adam Berk
Thanks John Lynn, @jmlynn7 @startupinst for bringing us in to talk about leanstartup and the practical application for folks.
Folks at home - if you want to PRACTICE some of the lessons in this deck, we are giving away $100 bills at #sxswi for people to do customer development, state problem hypotheses, and run experiments.
Toronto Agile Tour - Timeless LeadershipJason Little
In 2001, Agile started as a simple set of 4 values and 12 principles designed to be a guide for delivering solutions to customers. Since then, countless frameworks, tools, certifications, and methods have emerged, with many promising to have the one right approach to make Agile work.
We need servant leadership...no wait, we need emergent leadership...no wait, we need agile management and agile leadership...no wait...
It's no wonder today's leaders and managers are confused about how to lead an agile organization. In this session, we'll explore how to look at your organization through 3 different lenses and apply 4 timeless leadership capabilities used by great leaders from organizations like IDEO, Ford, and Ikea.
Attendees will walk away with a profile that describes their individual leadership style, along with how to know how to balance each of the 4 leadership capabilities that are timeless, tried-and-true, and not rooted in agile buzzwords.
Thriving (Not Merely Surviving) the First Year: Redesigning the Onboarding Ex...Matthew Philip
Slides as presented at XP2018 Conference, Porto, Portugal in the Agile in Education and Training/Building competence in industry track https://www.agilealliance.org/xp2018/program/
ACMP Canada - Transforming Traditional Approaches to ChangeJason Little
Much of what we know about change is based on models designed in a different era. Things are different today, and there are more modern approaches we can take for how we approach change.
Agile Mindset for Your Startup: From Vision to ViabilityAbby Fichtner
This is the presentation Jeffrey Beir & I gave at Harvard Innovation Lab on 7/23/2013.
You’ve got a big idea addressing a huge market opportunity - should be no problem getting financed and building a successful company. But that’s not how real companies get built. In the engineering world, agile has replaced traditional waterfall methodologies because it lowers risk, improves predictability and allows for mid-course correction. The same applies when thinking about how you build your business.
Abby and Jeffrey will present a framework for building your business with an agile mindset and explain why most companies should be built this way...
Why so many Agile projects are failing? Have we looked at what our teams are missing. Are we learning quickly? Have we deployed the growth mindset/ Agile Mindset.
2017 Music City Agile Conference: NoEstimates WorkshopMatthew Philip
Slides from my workshop as facilitated at the 2017 Music City Agile Conference in Nashville, Tennessee. https://2017.musiccityagile.org/schedule/the-noestimates-game
This talk describes a product ownership model practiced by leading software development firms, including Pivotal Labs. Balanced team refutes the idea that Product Managers are "mini CEOs" who unilaterally set direction, and instead leverages a cross-functional team to work more quickly and smoothly.
This is the Introduction To Lean Startup that has been presented at the Lean Startup Conference since 2012. It presents the key concepts of Lean Startup in a succinct and memorable way, with a few graphs and charts.
Creating Alignment for Agile Change - Agile and Beyond 2015Jason Little
It's not about the change canvas, it's about the conversations that facilitate the creation of them. This talk was about how to guide alignment with techniques from Lean Change Management accompanied by a story from April Jefferson about how she used these techniques at GM and University of Michigan
Agile 2015 - Navigating Organizational ChangeJason Little
Einstein said "We cannot solve our problems with the same thinking we used when we created them" yet many organizations that want to adopt Agile end up using existing organizational structures to make it happen. That is, they create a centralized team to roll Agile out, define metrics, create a dashboard, communication and training plan and finally a Sharepoint site to push the change outwards. The outcome ends up being another failed Agile transformation story because people either resisted change or they failed to change their organizational culture.
This isn't an 'Agile' problem, it's a structure problem. The real issue is that organizational structures are designed to serve the internal purposes of the organization, not their customers or the value they create for their customers.
In this session we'll explore real organizations that are thriving by structuring in radically different ways. That includes apply the concepts of dual organizational operating systems, de-centralized networks, structuring around value streams, horizon planning and full-on organizational explosion.
How Atlassian's User Research Went Agile (and So Can Yours)Atlassian
In late 2015, we set up Atlassian Atlab: a low-budget customer research space that tightly integrates into the Agile sprint process. What began as an experiment quickly became an indispensable part of our company’s design process. Atlab is now international, run in all of our offices, gathering input from about 200 customers every month.
In this talk, we will teach you why agile research is a crucial part of building great customer experiences, how to create stakeholder buy-in for your efforts, best practices for conducting research, and what to do with your findings. We will also teach you how to set up your very own Atlab. Warning: it’s very cheap, and easier than you may expect!
Products covered:
JIRA Software, JIRA Core, JIRA Service Desk, Confluence, HipChat, Bitbucket, Bamboo, Fisheye / Crucible, Portfolio for JIRA
The Business of Agile - Better Faster CheaperRyan Ripley
During my last agile transformation a key stakeholder asked me, “Why are we doing this?” I talked about increasing quality, delivering software sooner, and fostering a more collaborative relationship with our business partners. After a few minutes, he raised his hand and stopped me.
“I get all that. BUT how is all of this agile stuff any better, faster, or cheaper than what we do today?”
Leaders must answer the “better, faster, cheaper” question if they want their agile transformation and projects to move forward.
To prepare leaders for this critical question, we explore how “better, faster, cheaper” translates to an agile organization, the metrics a leader can use to track progress towards “better, faster, and cheaper”, and how leaders can demonstrate the benefits gained from their agile activities.
Toronto Agile - Organize People Around the WorkJason Little
Presented at Toronto Agile's March 2018 webinar. How to use network density to understand how people are organized, and the impact of substantial organizational change.
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
Mind the Product, 2018 London. This talk provides three practical tools that product leaders can use to uncover, accept, and act on what is true—so that you can be less grumpy and more effective at work. Because isn't that what we all enjoy? The feeling that we're doing good work, and that it's working?
(UBAD Model for Buy-In by Janice Fraser is licensed under Creative Commons Attribution-NoDerivatives License 4.0 International.)
SINY Leanstartup Introduction | Reduce waste, run experiments!Adam Berk
Thanks John Lynn, @jmlynn7 @startupinst for bringing us in to talk about leanstartup and the practical application for folks.
Folks at home - if you want to PRACTICE some of the lessons in this deck, we are giving away $100 bills at #sxswi for people to do customer development, state problem hypotheses, and run experiments.
Building World Class MOPS Teams at MOPsCON by EtumosJosh Hill
Running a Marketing Operations or Automation Team? If so, you might be new to management or to the roles required to be successful. In this presentation from MOPSCON 2019, I talk about the 4 Pillars of MOPS, the roles and skills that your team will specialize in, and how to manage personal and team growth.
Testing the unknown: the art and science of working with hypothesisArdita Karaj
Testing what we know, or have a clear understanding of, is relatively straight forward, as is making decisions based on the expected result. But today’s world is presenting us with the Unknown and the Ambiguous, which can only be approached by hypothesizing and experimenting - a lot! This requires intentional thinking, and a different strategy to observe in context.
This session will uncover how testers are helping their teams and product owners, by basing their testing on the science behind creating hypotheses and running experiments. A testing mindset and probing the context around use cases are some of the most valuable competencies testers bring to the team in order to enable decisions based on data.
Opticon 2015-Early Lessons in Personalization StrategyOptimizely
Featuring speakers from AdRoll, The Clymb, Blue Apron
Mike Norland, Senior Marketing Strategist, AdRoll
Tyler Bullen, Personalization Program Manager, The Clymb
Catherine Pao, Growth Product Manager, Blue Apron
Time: 11:25 - 12:10 | Location: Golden Gate Room
We'll take a look at lessons derived from early progress in personalization, informed by work being done at the cutting edge. Get practical advice, rooted in experience, how to evolve into a fully personalized program, to plan for complexity, and to avoid potential pitfalls. See how personalization is already being used for marketers and retailers alike, and leave confident in how you can get there.
Fail Well, Pivot Fast: Product Experimentation for Continuous DiscoveryAggregage
This presentation will explore the basics of the scientific method and examine how proper experimental design, multiple hypothesis testing, cohort analysis, and split testing can effectively reduce batch size and lead to validated insights. You'll leave the webinar with a new understanding of how to experiment in a way that generates real insights, not just noise.
Experiment driven development - global scrum gathering 2018Agile Velocity
Senior Agile Coach and Trainer Mike Hall presents how you can always build the right product using Experiment-Driven Development. An overview and ways to get started is provided.
What ever you do and how ever you do it, you need to create a product that is a star. There is a mindset behind it and a sequence by which it happens. This is the blueprint for how to do it. For those of you who wish to join me for a 1-Day master workshop, I'll be opening the doors for that beginning February 2022.
Hypothesize your Way into Better Product DevelopmentElias Nema
How to reduce endless meetings about product decisions using unproven assumptions and guesswork? How to focus on product quality instead of code quality? How to improve your time to value and maximize learnings along the way?
Free guide to creating high-impact #analytics for any organization, large or small. Includes links to over 200 free resources, including books and software. Useful for data mining, data science, machine learning and predictive analytics.
5Stoday.com presents "10 Tips for 5S Success", which is meant for the novice who has started the 5S journey, or wants to, but would like a few tips into how to get started.
Lean manufacturing, PDCA and Continuous Improvement are all touched upon by this slide show, as well as 6S and Kaizen.
There are also some helpful links to web sites that sell or offer 5S products and/or training. Enjoy and please let us know if you would like to see more helpful slides in this particular direction. https://www.5stoday.com/what-is-5s/
Slides as presented at the Lean Agile London / Lean Agile Global meetup, Oct. 20, 2022 (https://www.linkedin.com/feed/update/urn:li:activity:6989216827318882304/)
No (Lab) Jacket Required Workshop [Kanban Global Summit 2022]Matthew Philip
Slides as presented in my workshop at the 2022 Kanban Global Summit in San Diego, USA, 23 Aug 2022.
https://register.kanbanevents.com/event/52b366e6-e669-4ebc-9da2-52f4fa47c8ba/websitePage:645d57e4-75eb-4769-b2c0-f201a0bfc6ce
The 8 Stances of a Transformational LeaderMatthew Philip
Patterned after the popular "Eight Stances of a Scrum Master," this talks introduces the eight stances -- "mental or emotional positions adopted with respect to something" -- of leaders at all levels who want to enable high-performing people, teams and organizations. To improve organizational outcomes, the eight stances are aimed at:
- Reducing friction to allow teams to do what they do best
- Fostering a learning environment to enable high performance, mastery and innovation
- Creating aligned autonomy to scalably connect strategy to action
Strategy Deployment: Aligning Action to VisionMatthew Philip
Strategy Deployment is any form of organizational improvement in which solutions emerge from the people closest to the problems. This is an example of how to bring about such improvement through fast, focused, collaborative activities like Visioning, X-Matrix and Experiment Canvas.
Metrics at Every (Flight) Level [2020 Agile Kanban Istanbul FlowConf]Matthew Philip
Slides as presented on Dec 8, 2020 at FlowConf organized by Agile Kanban Istanbul. https://www.flowconf.com/
Organizational change often stalls out at departmental boundaries, whether that is IT or another division. How do we help organizations connect vertically and horizontally to realize the outcomes that they have when undertaking large-scale change efforts?
Join this session to learn from a case study of a bank that combined flight levels and metrics to bridge their departmental boundaries and recognize gains not only in software delivery effectiveness but unifying higher-level strategy.
From Andon to Yokoten: Japanese for AgilistsMatthew Philip
Slides as presented at the 2020 Lean Agile US conference (https://www.leanagileus.com/schedule-2020).
Kanban, Andon, Kaizen as we are using these words in our English-speaking knowledge workplaces, but what do they mean? The fact that many of these Japanese terms originate in manufacturing complicates matters. We all discuss what they mean and why they are important in knowledge work today and go beyond the simple buzzwords. To help us remember not only the words but, more importantly, the concepts, we all use our own version of the popular Point travelers books so that participants can have a little fun learning.
No (Lab) Jacket Required: Designing Experiments for Learning [2019 Flowcon]Matthew Philip
Slides as presented during the workshop with Karl Scotland at Flowcon, Paris, Dec. 12, 2019. https://www.flowcon.fr/
Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expected outcome will be achieved, so we need to know how to design and run experiments properly.
This session helps participants understand the importance of using experiments to help teams and organizations learn and improve, while giving hands-on practice in designing experiments to yield measurable evidence for that learning. We’ll even play a couple of inductive-logic games to get us in the mindset of how to write tests to validate – and invalidate – our hypotheses in order to acquire knowledge.
Whether you’re in product development or organizational improvement, for those wanting to move from projects to experiments in the quest of continuous learning and evolutionary improvement, this session will provide the tools and mindset for going beyond simply calling something an experiment, to conducting experiments with the proper rigor to maximize learning.
No (Lab) Jacket Required [Agile Midwest Conference]Matthew Philip
Slides as presented at the 2019 Agile Midwest Conference.
https://agilemidwest.org
Abstract: Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expected outcome will be achieved, so we need to know how to design and run experiments properly.
This session helps participants understand the importance of using experiments to help teams and organizations learn and improve, while giving hands-on practice in designing experiments to yield measurable evidence for that learning.
The Service-Delivery Review: The Missing Agile Feedback Loop [2017 Lean Kanba...Matthew Philip
Slides as presented at the Lean Kanban France Conference, 30 Nov 2017. http://2017.leankanban.fr/sessions/the-service-delivery-review-the-missing-agile-feedback-loop/
De-Risky Business: Techniques for Mitigating and Managing RiskMatthew Philip
From http://esp.leankanban.com/
In this presentation, which covers blocker clustering, service-delivery review and fitness criteria metrics, you will discover some techniques for identifying and mitigating risk. The talk is based on software-delivery experiences at both the delivery-team and management levels.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
4. @mattphilip #xp2020 4
WHY EXPERIMENTS?
In complex environments, you can’t follow recipes or
conduct detailed analysis to understand the situation.
Rather, you must experiment (probe).
Cynefin
Improve collaboratively,
evolve experimentally. Kanban Method
Pivoting …. a structured course correction designed to test …
hypothesis about the product, strategy, and engine of growth.
Lean Startup
Each feature includes a benefit hypothesis. SAFe
5. @mattphilip #xp2020 5
WHY EXPERIMENTS?
• Allow ideas that are
not useful to fail in
small, contained
and tolerable ways
(Dave Snowden)
• Make decisions in
situations of high
uncertainty.
9. @mattphilip #xp2020 9
SCIENTIFIC METHOD
Define a question “What is the rule?"
Gather information and resources
(observe)
“This card apparently follows the
rule, this other one doesn’t.”
Form an explanatory hypothesis “The rule is only number cards.”
Test hypothesis by experimenting
(replicating)
“Numbers 1-10 would follow rule,
face cards would not.”
Analyze the data “2 and 6 followed the rule, but 5 did
not.”
Interpret and form new hypothesis “The rule is only even numbers.”
Share results and learnings
18. @mattphilip #xp2020 18
EXPERIMENT A3
Karl Scotland Ltd Experiment A3 https://availagility.co.uk/templates
Context Our problem is… Actions
Hypothesis We believe we can solve it by… Results
Failure
Rationale We believe this because… Follow-up
Failure
Title: Owner:
Success
Success
To prove/disprove the hypothesis we will…
We will declare success or failure when…
As a result of success or failure we will…
21. @mattphilip #xp2020 21
• Company policy to give a bonus to employees who refer new hires
• Implementing SAFe
• Rolling out a new team-leadership model
• Work-from home policy
• [Your own example]
HOW WOULD YOU TEST THESE?
22. @mattphilip #xp2020 22
• Time-based
• Measurable
• Single variable (Control!)
• Provable (and disprovable) hypothesis
• Psychological safety to fail
• Learning is the outcome
ELEMENTS OF GOOD EXPERIMENTS
23. @mattphilip #xp2020 23
TYPES OF FAILURE
Preventable Complex Intelligent
Definition Deviations from known
process that produce
unwanted outcomes
Unique and novel
combinations of events
and actions that give
rise to unwanted
outcomes
Novel forays into new
territory that lead to
unwanted outcomes
Common Causes Behavior, skill, attention
deficiencies
Complexity, variability,
novel factors imposed
on familiar situations
Uncertainty,
experimentation, risk
taking
AKA Process deviation System breakdown Unsuccessful trial
Contexts Where Each
Is Most Salient
Production line
manufacturing
Fast-food services
Basic utilities and
services
NASA shuttle program
Aircraft carrier
Nuclear power plant
Drug development
New product design
From Amy Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
24. @mattphilip #xp2020 24
PRODUCTIVE RESPONSES TO FAILURE
Preventable Failure Complex Failure Intelligent Failure
• Training
• Retraining
• Process improvement
• System redesign
• Sanctions, if repeated or
otherwise blameworthy
actions are found
• Failure analysis from diverse
perspectives
• Identification of risk factors to
address
• System improvement
• Failure parties
• Failure awards
• Thoughtful analysis of results
to figure out implications
• Brainstorming of new
hypotheses
• Design of next steps or
additional experiments
From Amy Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
25. @mattphilip #xp2020 25
DESTIGMATIZING FAILURE
Traditional Frame Destigmatizing Frame
Concept of Failure Failure is not acceptable. Failure is a natural by-product of
experimentation.
Beliefs About Effective
Performance
Effective performers don’t fail. Effective performers produce, learn
from and share the lessons from
intelligent failures.
Goal Prevent failure. Learn fast.
Impact of Frame People hide failures to protect
themselves.
Open discussion, fast learning and
innovation.
From Amy Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
26. @mattphilip #xp2020 26
• Language: “Fail Fast” ! “Prove/disprove hypothesis”
• Leaders SETT the boundaries (“Safe Enough To Try”)
• Organizational experiments board
• “Goldratt User Stories”
• Finding your optimal WIP limit
• Retrospective actions
• A/B tests
OTHER CONSIDERATIONS
29. @mattphilip #xp2020 29
• Eleusis Expeditious and Eleusis Express (https://availagility.co.uk/resources/games/eleusis-expeditious/)
• A3 Experiment Canvas from Karl Scotland (https://availagility.co.uk/)
• Safe-to-Fail Probes (http://cognitive-edge.com/methods/safe-to-fail-probes/)
• How to Fail like a Pro, Freakonomics Radio: 370.
• Unlearn by Barry O’Reilly
• Company-wide Agility with Beyond Budgeting, Open Space & Sociocracy by John Buck and Jutta Eckstein
• Principles of Product Development Flow by Don Reinertsen
• How to Measure Anything by Douglas W. Hubbard
• pretty much anything from John Cutler
• The Surprising Power of Online Experiments (https://hbr.org/2017/09/the-surprising-power-of-online-experiments)
• Online Controlled Experiments: Lessons from Running A/B/n Tests for 12 years (http://bit.ly/KDD2015Kohavi)
• Thinking in Bets by Annie Duke
• How to Implement Hypothesis-Driven Development (https://barryoreilly.com/how-to-implement-hypothesis-driven-development/)
• Beyond the Black Hole: Product Management for Continuous Delivery, Elizabeth Ayer, FlowCon 2019
• The Fearless Organization by Amy Edmondson
• Don’t Be a Ditka, Dan Vacanti (https://www.infoq.com/presentations/prioritization-scarcity-stress-uncertainty/)
• Goldratt User Stories (https://yorkesoftware.com/2018/03/09/goldratt-user-stories/)
• Robert Hooke, first Curator of Experiments (https://royalsociety.org/science-events-and-lectures/2003/summer-science/mr-hooke/)
SOURCES AND RESOURCES
MATTPHILIP.WORDPRESS.COM | MATTHEW.R.PHILIP@ACCENTURE.COM