SlideShare a Scribd company logo
Jason Little | @jasonlittle
Modern practises for
managing today’s workforce
APICS Peel Chapter
March 4, 2020
What’s your experience
with ‘agile’ vote here:
http://sli.do
Code: S116
Jason Little | @jasonlittle | sli.do : S116
Jason Little | @jasonlittle
About me
Started in manufacturing, moved into IT, became software
developer, project manager, worked for a few startups,
started helping organizations implement Agile in the
mid-2000’s.
agilecoach.ca
leanchange.org
Jason Little | @jasonlittle | sli.do : S116
What is agile?
(don’t forget, you can ask questions at sli.do and enter the code S116)
Jason Little | @jasonlittle | sli.do : S116
Let’s experiment!
I need 14 volunteers please!
Rules
❖ 1 point for each ball that passes through the team
❖ Each person must touch the ball
❖ There must be air-time between passes
❖ Cannot pass to the person beside you
❖ For each round:
❖ 1 minute to plan (must give estimate of how many balls your team can pass)
❖ 2 minutes to execute
Jason Little | @jasonlittle | sli.do : S116
As you watch, look for what
looks “agile” about how they
are working
Jason Little | @jasonlittle | sli.do : S116
The History of Agile
2001
“We decided to call it a
manifesto since it was a call to
arms and a statement of our
beliefs”
- Martin Fowler, one of the 17 signatories
Jason Little | @jasonlittle | sli.do : S116
The History of Agile
Today
Agile is much like Disney. It
owns everything you know
and love.
Jason Little | @jasonlittle | sli.do : S116
How did we get here?
Dr William Deming
1920’s 1948
Toyota Production
System
1986
First use of Scrum
in Product Dev
1994
“Official” Scrum
1996
Extreme
Programming
2001
Agile Manifesto
Created
2011
The Lean Startup
Jason Little | @jasonlittle | sli.do : S116
Deploy
The Basic Premise
TestBuildDesignAnalysis
A
1 month
D
B
T
1 month 3 months 0 months 1 week
2 weeks
A
D
B
T
2 weeks
Validation Validation
A
D
B
T
2 weeks
Validation
Deliver working solutions
frequently, validate,
respond to change, repeat
Jason Little | @jasonlittle | sli.do : S116
Why Agile? Why Now?
Version One
State of Agile Survey
Jason Little | @jasonlittle | sli.do : S116
What Barriers Exist?
Version One
State of Agile Survey
Jason Little | @jasonlittle | sli.do : S116
Agile Then, and Now
How do we get teams to improve?
How do we support teams to do their best work?
How can we align priorities?
How can we shift
performance management?How do we manage the “climate?”
Jason Little | @jasonlittle | sli.do : S116
Perspective Matters
Strategy
“Rational View”
Political
“Social View”
Culture
“Irrational View”
Agile = centralized process improvement Agile = emergent improvement Agile = “mindset” shift
Jason Little | @jasonlittle | sli.do : S116
Remember the Plan?
Create 12 layers of management
2019 2020 2021 2022 2023 2024 2025 2026
Design 83 new departments
Implement bell curve of performance
Develop 175 page best practice guide for delivery
Develop 254 page best practice guide that
contradicts the 175 page version
Purchase best-of-breed delivery guide
from vendor
Do something agile related
Finalize and implement culture of blame
Jason Little | @jasonlittle | sli.do : S116
That’s Not How We Got Here
Re-organization
Externally visible failures Creation of new departments
Implementation of new centralized processes
Jason Little | @jasonlittle | sli.do : S116
Where to Start?
Values
Principles
Practices
Visualize
work
Lean
Coffee
Lego
Serious
Play
Core
Protocols
Innovation
Games
Small,
autonomous
teams
Servant
leadership
Lead with
purpose
Core Agile Practices
Management
3.0
Co-Creation
of Change
Participatory Change
Organizational
Agility
Jason Little | @jasonlittle | sli.do : S116
Jason Little | @jasonlittle | sli.do : S116
Case study and stories at leanchange.org/stories
Jason Little | @jasonlittle | sli.do : S116
Jason Little | @jasonlittle | sli.do : S116
How to Become More “Agile”
Away from: Towards:
Micro-managing the people Managing the climate
Top-down change initiatives Co-created change
Centralized control functions Distributed “control”
What to Google:
Management 3.0
Lean Change Management
Organizing for Complexity
Re-inventing organizations
The organization as a machine The organization as a complex system
Ralph Stacy
Dave Snowden - Cynefin
Global LAMP Index

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APICS Peel Agile Introduction

  • 1. Jason Little | @jasonlittle Modern practises for managing today’s workforce APICS Peel Chapter March 4, 2020 What’s your experience with ‘agile’ vote here: http://sli.do Code: S116
  • 2. Jason Little | @jasonlittle | sli.do : S116 Jason Little | @jasonlittle About me Started in manufacturing, moved into IT, became software developer, project manager, worked for a few startups, started helping organizations implement Agile in the mid-2000’s. agilecoach.ca leanchange.org
  • 3. Jason Little | @jasonlittle | sli.do : S116 What is agile? (don’t forget, you can ask questions at sli.do and enter the code S116)
  • 4. Jason Little | @jasonlittle | sli.do : S116 Let’s experiment! I need 14 volunteers please!
  • 5. Rules ❖ 1 point for each ball that passes through the team ❖ Each person must touch the ball ❖ There must be air-time between passes ❖ Cannot pass to the person beside you ❖ For each round: ❖ 1 minute to plan (must give estimate of how many balls your team can pass) ❖ 2 minutes to execute
  • 6. Jason Little | @jasonlittle | sli.do : S116 As you watch, look for what looks “agile” about how they are working
  • 7. Jason Little | @jasonlittle | sli.do : S116 The History of Agile 2001 “We decided to call it a manifesto since it was a call to arms and a statement of our beliefs” - Martin Fowler, one of the 17 signatories
  • 8. Jason Little | @jasonlittle | sli.do : S116 The History of Agile Today Agile is much like Disney. It owns everything you know and love.
  • 9. Jason Little | @jasonlittle | sli.do : S116 How did we get here? Dr William Deming 1920’s 1948 Toyota Production System 1986 First use of Scrum in Product Dev 1994 “Official” Scrum 1996 Extreme Programming 2001 Agile Manifesto Created 2011 The Lean Startup
  • 10. Jason Little | @jasonlittle | sli.do : S116 Deploy The Basic Premise TestBuildDesignAnalysis A 1 month D B T 1 month 3 months 0 months 1 week 2 weeks A D B T 2 weeks Validation Validation A D B T 2 weeks Validation Deliver working solutions frequently, validate, respond to change, repeat
  • 11. Jason Little | @jasonlittle | sli.do : S116 Why Agile? Why Now? Version One State of Agile Survey
  • 12. Jason Little | @jasonlittle | sli.do : S116 What Barriers Exist? Version One State of Agile Survey
  • 13. Jason Little | @jasonlittle | sli.do : S116 Agile Then, and Now How do we get teams to improve? How do we support teams to do their best work? How can we align priorities? How can we shift performance management?How do we manage the “climate?”
  • 14. Jason Little | @jasonlittle | sli.do : S116 Perspective Matters Strategy “Rational View” Political “Social View” Culture “Irrational View” Agile = centralized process improvement Agile = emergent improvement Agile = “mindset” shift
  • 15. Jason Little | @jasonlittle | sli.do : S116 Remember the Plan? Create 12 layers of management 2019 2020 2021 2022 2023 2024 2025 2026 Design 83 new departments Implement bell curve of performance Develop 175 page best practice guide for delivery Develop 254 page best practice guide that contradicts the 175 page version Purchase best-of-breed delivery guide from vendor Do something agile related Finalize and implement culture of blame
  • 16. Jason Little | @jasonlittle | sli.do : S116 That’s Not How We Got Here Re-organization Externally visible failures Creation of new departments Implementation of new centralized processes
  • 17. Jason Little | @jasonlittle | sli.do : S116 Where to Start? Values Principles Practices Visualize work Lean Coffee Lego Serious Play Core Protocols Innovation Games Small, autonomous teams Servant leadership Lead with purpose Core Agile Practices Management 3.0 Co-Creation of Change Participatory Change Organizational Agility
  • 18. Jason Little | @jasonlittle | sli.do : S116
  • 19. Jason Little | @jasonlittle | sli.do : S116 Case study and stories at leanchange.org/stories
  • 20. Jason Little | @jasonlittle | sli.do : S116
  • 21. Jason Little | @jasonlittle | sli.do : S116 How to Become More “Agile” Away from: Towards: Micro-managing the people Managing the climate Top-down change initiatives Co-created change Centralized control functions Distributed “control” What to Google: Management 3.0 Lean Change Management Organizing for Complexity Re-inventing organizations The organization as a machine The organization as a complex system Ralph Stacy Dave Snowden - Cynefin Global LAMP Index