SlideShare a Scribd company logo
Toronto, June 6-7 2016
No, I’m not retired!
Debbie Fitzerman
DFC International
It’s always the same:
I shared my space with:
My new neighbourhood…
“Traditional” Workers:
• Government Services
• Provincial
• Federal
• County
• Municipal
• Prisons
• Military
• Education
• “Traditional” corporate workers
We downsized:
• Our house
• Our IT infrastructure
• No longer have 60MB x 10MB with unlimited data
internet service
• No longer have “C” class license & 255 IP
addresses
Our former infrastructure
Which gave us the following:
Connections Mobile File & Print Web
Sametime
(Messaging)
Sandbox Fax File & Print
Backup Support
Present Infrastructure
What we have now:
• Connections: Activities, Communities, Files, etc
• Mail
• Verse
• Meetings
• Messaging
• Traveler/mobile services
• File services
• Print services
• Backup
• Support services
• Web
• Sandbox
• Phone services
Phone service features
• Devices
• Toll Free Numbers
• Local Numbers
• Auto Attendant
• Virtual Extensions
• Music-on-Hold
• Call Waiting
• Caller ID
• Message Notification
• Call History
• Call Transfer
• Fax Send and Receive
• Voicemail
• Voicemail to Text
• Voicemail Manager
• Call Queue
• Call Analysis
• Call Forwarding
• Virtual Calling Card & Call Back
• Directory
• Custom Greetings
• Portal
• Call-Me-Now
• Automated Call Recording
• Operator Panel
• Call Parking
• 911 Service
• Conference
• APIs available for integration
Benefits
• Work where I want
• #NewWay to Learn
• Inferior internet service makes us better
consultants
• Cost savings
• Time savings
• More productive
• Power failures don’t affect us (in the same way)
• People outside our organization can collaborate
• Connections, meetings & Sametime are available
to every size of business
What we don’t have now
• Maintenance issues
• Service packs
• O/S updates
• Hardware getting old & breaking
• Worries about power outages
• Power consumption
• Distractions with the infrastructure
Gotchyas
• Printing from the cloud is not a good idea
• Most people are not used to working this way
so you have to be patient and teach them
• Trust issues….
• How do you “sell” it to all levels?
• Top down
• Micro-managers
• Guest “privileges” on Connections Cloud –
they are changing…to what?!
• People! Culture!
Working in the cloud is not new
• Started in the late 1990’s
• It takes “practise”
• What is the best way to communicate?
• What is the best medium for each task?
• When is IM best, when is email best and when is the
best time to pick up the phone or even meet in
person?
• Technology has gotten better and more
reliable
• People are the “same”
I’ve delegated…
…my work – to the cloud!
Toronto, June 6-7 2016
Questions, comments?
PLATINUM & SPOTLIGHT SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS

More Related Content

Viewers also liked

Confessions of a Connections Addict
Confessions of a Connections AddictConfessions of a Connections Addict
Confessions of a Connections Addict
LetsConnect
 
IBM Connections Antipatterns
IBM Connections AntipatternsIBM Connections Antipatterns
IBM Connections Antipatterns
LetsConnect
 
Herding Presidents (and others) to the Promised Land
Herding Presidents (and others) to the Promised LandHerding Presidents (and others) to the Promised Land
Herding Presidents (and others) to the Promised Land
LetsConnect
 
IBM Connections Troubleshooting or “Get the Cow off the Ice”
IBM Connections Troubleshooting or “Get the Cow off the Ice” IBM Connections Troubleshooting or “Get the Cow off the Ice”
IBM Connections Troubleshooting or “Get the Cow off the Ice”
LetsConnect
 
Soccnx10 Man versus Machine – A Story About Embracing Innovation
Soccnx10 Man versus Machine – A Story About Embracing Innovation Soccnx10 Man versus Machine – A Story About Embracing Innovation
Soccnx10 Man versus Machine – A Story About Embracing Innovation
Femke Goedhart
 
Connections Upgrades and Migrations the Easy Way
Connections Upgrades and Migrations the Easy WayConnections Upgrades and Migrations the Easy Way
Connections Upgrades and Migrations the Easy Way
LetsConnect
 
OpenNTF: Past, Present, and Future
OpenNTF: Past, Present, and FutureOpenNTF: Past, Present, and Future
OpenNTF: Past, Present, and Future
LetsConnect
 
How Designing IBM Verse Led Us to a New Way to Work
How Designing IBM Verse Led Us to a New Way to WorkHow Designing IBM Verse Led Us to a New Way to Work
How Designing IBM Verse Led Us to a New Way to Work
LetsConnect
 
Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...
Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...
Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...
LetsConnect
 
10 insights to foster enterprise social networking, that you already know
10 insights to foster enterprise social networking, that you already know10 insights to foster enterprise social networking, that you already know
10 insights to foster enterprise social networking, that you already know
LetsConnect
 
Change behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a timeChange behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a time
Sasja Beerendonk
 
IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"
IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"
IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"
Nico Meisenzahl
 
BEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONS
BEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONSBEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONS
BEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONS
Nico Meisenzahl
 
Soccnx10: Best and worst practices deploying IBM Connections
Soccnx10: Best and worst practices deploying IBM ConnectionsSoccnx10: Best and worst practices deploying IBM Connections
Soccnx10: Best and worst practices deploying IBM Connections
panagenda
 
Lowe’s Journey with Becoming a Collaborative Company
Lowe’s Journey with Becoming a Collaborative CompanyLowe’s Journey with Becoming a Collaborative Company
Lowe’s Journey with Becoming a Collaborative Company
LetsConnect
 
Humanising Cognitive Systems
Humanising Cognitive SystemsHumanising Cognitive Systems
Humanising Cognitive Systems
LetsConnect
 
Are You Ready for an Alternative in Application Development?
Are You Ready for an Alternative in Application Development?Are You Ready for an Alternative in Application Development?
Are You Ready for an Alternative in Application Development?
LetsConnect
 
From Social What to Social WOW! How to design social user experiences that ma...
From Social What to Social WOW! How to design social user experiences that ma...From Social What to Social WOW! How to design social user experiences that ma...
From Social What to Social WOW! How to design social user experiences that ma...
LetsConnect
 

Viewers also liked (18)

Confessions of a Connections Addict
Confessions of a Connections AddictConfessions of a Connections Addict
Confessions of a Connections Addict
 
IBM Connections Antipatterns
IBM Connections AntipatternsIBM Connections Antipatterns
IBM Connections Antipatterns
 
Herding Presidents (and others) to the Promised Land
Herding Presidents (and others) to the Promised LandHerding Presidents (and others) to the Promised Land
Herding Presidents (and others) to the Promised Land
 
IBM Connections Troubleshooting or “Get the Cow off the Ice”
IBM Connections Troubleshooting or “Get the Cow off the Ice” IBM Connections Troubleshooting or “Get the Cow off the Ice”
IBM Connections Troubleshooting or “Get the Cow off the Ice”
 
Soccnx10 Man versus Machine – A Story About Embracing Innovation
Soccnx10 Man versus Machine – A Story About Embracing Innovation Soccnx10 Man versus Machine – A Story About Embracing Innovation
Soccnx10 Man versus Machine – A Story About Embracing Innovation
 
Connections Upgrades and Migrations the Easy Way
Connections Upgrades and Migrations the Easy WayConnections Upgrades and Migrations the Easy Way
Connections Upgrades and Migrations the Easy Way
 
OpenNTF: Past, Present, and Future
OpenNTF: Past, Present, and FutureOpenNTF: Past, Present, and Future
OpenNTF: Past, Present, and Future
 
How Designing IBM Verse Led Us to a New Way to Work
How Designing IBM Verse Led Us to a New Way to WorkHow Designing IBM Verse Led Us to a New Way to Work
How Designing IBM Verse Led Us to a New Way to Work
 
Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...
Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...
Verisure Securitas Direct: On our fourth year in the Cloud! What has it been ...
 
10 insights to foster enterprise social networking, that you already know
10 insights to foster enterprise social networking, that you already know10 insights to foster enterprise social networking, that you already know
10 insights to foster enterprise social networking, that you already know
 
Change behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a timeChange behavior, one Tiny Habit at a time
Change behavior, one Tiny Habit at a time
 
IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"
IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"
IBM CONNECTIONS TROUBLESHOOTING OR “GET THE COW OFF THE ICE"
 
BEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONS
BEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONSBEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONS
BEST AND WORST PRACTICES DEPLOYING IBM CONNECTIONS
 
Soccnx10: Best and worst practices deploying IBM Connections
Soccnx10: Best and worst practices deploying IBM ConnectionsSoccnx10: Best and worst practices deploying IBM Connections
Soccnx10: Best and worst practices deploying IBM Connections
 
Lowe’s Journey with Becoming a Collaborative Company
Lowe’s Journey with Becoming a Collaborative CompanyLowe’s Journey with Becoming a Collaborative Company
Lowe’s Journey with Becoming a Collaborative Company
 
Humanising Cognitive Systems
Humanising Cognitive SystemsHumanising Cognitive Systems
Humanising Cognitive Systems
 
Are You Ready for an Alternative in Application Development?
Are You Ready for an Alternative in Application Development?Are You Ready for an Alternative in Application Development?
Are You Ready for an Alternative in Application Development?
 
From Social What to Social WOW! How to design social user experiences that ma...
From Social What to Social WOW! How to design social user experiences that ma...From Social What to Social WOW! How to design social user experiences that ma...
From Social What to Social WOW! How to design social user experiences that ma...
 

Similar to No, I’m not retired!

Open Data Business Models - OSCON 2011
Open Data Business Models - OSCON 2011Open Data Business Models - OSCON 2011
Open Data Business Models - OSCON 2011
lukec
 
4A - Working remotely - Richard Craig
4A - Working remotely - Richard Craig4A - Working remotely - Richard Craig
4A - Working remotely - Richard Craig
CFG
 
technologyinbusinesscommunications-111208051054-phpapp01.pdf
technologyinbusinesscommunications-111208051054-phpapp01.pdftechnologyinbusinesscommunications-111208051054-phpapp01.pdf
technologyinbusinesscommunications-111208051054-phpapp01.pdf
Jinx33
 
Technology in business communications
Technology in business communicationsTechnology in business communications
Technology in business communications
Hitesh Kothari
 
Recent developments in data analytics and big data
Recent developments in data analytics and big dataRecent developments in data analytics and big data
Recent developments in data analytics and big data
Dez Blanchfield
 
Data data everywhere and not a byte to eat...
Data data everywhere and not a byte to eat...Data data everywhere and not a byte to eat...
Data data everywhere and not a byte to eat...
Tim Willoughby
 
Challenges Facing an IT Director
Challenges Facing an IT DirectorChallenges Facing an IT Director
Challenges Facing an IT Director
CSaC
 
Digital as appropriate an independent view no notes
Digital as appropriate an independent view no notesDigital as appropriate an independent view no notes
Digital as appropriate an independent view no notes
iscas
 
"Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati...
"Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati..."Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati...
"Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati...
eLiberatica
 
Is Your Congregation Technologically Literate?
Is Your Congregation Technologically Literate?Is Your Congregation Technologically Literate?
Is Your Congregation Technologically Literate?
squid729
 
Pros and cons of using internet
Pros and cons of using internetPros and cons of using internet
Pros and cons of using internet
nivi88
 
2006 - DDD4: Decoupling service oriented backend systems
2006 - DDD4: Decoupling service oriented backend systems2006 - DDD4: Decoupling service oriented backend systems
2006 - DDD4: Decoupling service oriented backend systems
Daniel Fisher
 
Benefits of superfast and day in life buy with confidence - plymouth 29.10
Benefits of superfast and day in life   buy with confidence - plymouth 29.10Benefits of superfast and day in life   buy with confidence - plymouth 29.10
Benefits of superfast and day in life buy with confidence - plymouth 29.10
Get up to Speed
 
Auditing Roundtable Conference 2012 - Choosing the best software
Auditing Roundtable Conference 2012 - Choosing the best softwareAuditing Roundtable Conference 2012 - Choosing the best software
Auditing Roundtable Conference 2012 - Choosing the best software
Nimonik
 
See How Human Media and Web Real-Time Communication Will Change SEO
See How Human Media and Web Real-Time Communication Will Change SEOSee How Human Media and Web Real-Time Communication Will Change SEO
See How Human Media and Web Real-Time Communication Will Change SEO
John Wiehe
 
IWMW 2004: Life After Email Strategies For Collaboration in the 21st Century
IWMW 2004: Life After Email Strategies For Collaboration in the 21st CenturyIWMW 2004: Life After Email Strategies For Collaboration in the 21st Century
IWMW 2004: Life After Email Strategies For Collaboration in the 21st Century
IWMW
 
Intranet and extranet
Intranet and extranet Intranet and extranet
Intranet and extranet
Mahmoud Shaqria
 
Using technology in PR: then and now
Using technology in PR: then and now Using technology in PR: then and now
Using technology in PR: then and now
WebbDowse
 
The Value of Digital Outsourcing
The Value of Digital Outsourcing The Value of Digital Outsourcing
The Value of Digital Outsourcing
Karla Humphrey
 
Weakness and strengths of computer
Weakness and strengths of computerWeakness and strengths of computer
Weakness and strengths of computer
Amanjot_kaur
 

Similar to No, I’m not retired! (20)

Open Data Business Models - OSCON 2011
Open Data Business Models - OSCON 2011Open Data Business Models - OSCON 2011
Open Data Business Models - OSCON 2011
 
4A - Working remotely - Richard Craig
4A - Working remotely - Richard Craig4A - Working remotely - Richard Craig
4A - Working remotely - Richard Craig
 
technologyinbusinesscommunications-111208051054-phpapp01.pdf
technologyinbusinesscommunications-111208051054-phpapp01.pdftechnologyinbusinesscommunications-111208051054-phpapp01.pdf
technologyinbusinesscommunications-111208051054-phpapp01.pdf
 
Technology in business communications
Technology in business communicationsTechnology in business communications
Technology in business communications
 
Recent developments in data analytics and big data
Recent developments in data analytics and big dataRecent developments in data analytics and big data
Recent developments in data analytics and big data
 
Data data everywhere and not a byte to eat...
Data data everywhere and not a byte to eat...Data data everywhere and not a byte to eat...
Data data everywhere and not a byte to eat...
 
Challenges Facing an IT Director
Challenges Facing an IT DirectorChallenges Facing an IT Director
Challenges Facing an IT Director
 
Digital as appropriate an independent view no notes
Digital as appropriate an independent view no notesDigital as appropriate an independent view no notes
Digital as appropriate an independent view no notes
 
"Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati...
"Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati..."Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati...
"Mozilla Messaging and Thunderbird - why and how" by David Ascher @ eLiberati...
 
Is Your Congregation Technologically Literate?
Is Your Congregation Technologically Literate?Is Your Congregation Technologically Literate?
Is Your Congregation Technologically Literate?
 
Pros and cons of using internet
Pros and cons of using internetPros and cons of using internet
Pros and cons of using internet
 
2006 - DDD4: Decoupling service oriented backend systems
2006 - DDD4: Decoupling service oriented backend systems2006 - DDD4: Decoupling service oriented backend systems
2006 - DDD4: Decoupling service oriented backend systems
 
Benefits of superfast and day in life buy with confidence - plymouth 29.10
Benefits of superfast and day in life   buy with confidence - plymouth 29.10Benefits of superfast and day in life   buy with confidence - plymouth 29.10
Benefits of superfast and day in life buy with confidence - plymouth 29.10
 
Auditing Roundtable Conference 2012 - Choosing the best software
Auditing Roundtable Conference 2012 - Choosing the best softwareAuditing Roundtable Conference 2012 - Choosing the best software
Auditing Roundtable Conference 2012 - Choosing the best software
 
See How Human Media and Web Real-Time Communication Will Change SEO
See How Human Media and Web Real-Time Communication Will Change SEOSee How Human Media and Web Real-Time Communication Will Change SEO
See How Human Media and Web Real-Time Communication Will Change SEO
 
IWMW 2004: Life After Email Strategies For Collaboration in the 21st Century
IWMW 2004: Life After Email Strategies For Collaboration in the 21st CenturyIWMW 2004: Life After Email Strategies For Collaboration in the 21st Century
IWMW 2004: Life After Email Strategies For Collaboration in the 21st Century
 
Intranet and extranet
Intranet and extranet Intranet and extranet
Intranet and extranet
 
Using technology in PR: then and now
Using technology in PR: then and now Using technology in PR: then and now
Using technology in PR: then and now
 
The Value of Digital Outsourcing
The Value of Digital Outsourcing The Value of Digital Outsourcing
The Value of Digital Outsourcing
 
Weakness and strengths of computer
Weakness and strengths of computerWeakness and strengths of computer
Weakness and strengths of computer
 

More from LetsConnect

Installing Component Pack 6.0.0.6
Installing Component Pack 6.0.0.6Installing Component Pack 6.0.0.6
Installing Component Pack 6.0.0.6
LetsConnect
 
Oh $h@# - How to deal with emotional outbursts and hate in social situations
Oh $h@# - How to deal with emotional outbursts and hate in social situationsOh $h@# - How to deal with emotional outbursts and hate in social situations
Oh $h@# - How to deal with emotional outbursts and hate in social situations
LetsConnect
 
It is not About Connections vs Office 365 - You can have the best of the both...
It is not About Connections vs Office 365 - You can have the best of the both...It is not About Connections vs Office 365 - You can have the best of the both...
It is not About Connections vs Office 365 - You can have the best of the both...
LetsConnect
 
Using ibm connections to enhance university courses
Using ibm connections to enhance university coursesUsing ibm connections to enhance university courses
Using ibm connections to enhance university courses
LetsConnect
 
IBM Connections 6 Component Pack
IBM Connections 6 Component PackIBM Connections 6 Component Pack
IBM Connections 6 Component Pack
LetsConnect
 
IBM Connections 6.0 CR3 New Features
IBM Connections 6.0 CR3 New FeaturesIBM Connections 6.0 CR3 New Features
IBM Connections 6.0 CR3 New Features
LetsConnect
 
10 years of IBM Connections
10 years of IBM Connections10 years of IBM Connections
10 years of IBM Connections
LetsConnect
 
IBM Collaboration Framework in action: Customer success stories
IBM Collaboration Framework in action: Customer success storiesIBM Collaboration Framework in action: Customer success stories
IBM Collaboration Framework in action: Customer success stories
LetsConnect
 
Design for the Digital Workspace
Design for the Digital WorkspaceDesign for the Digital Workspace
Design for the Digital Workspace
LetsConnect
 
New Ways to Deliver Business Outcomes with INtelligent Workstream Collaboration
New Ways to Deliver Business Outcomes with INtelligent Workstream CollaborationNew Ways to Deliver Business Outcomes with INtelligent Workstream Collaboration
New Ways to Deliver Business Outcomes with INtelligent Workstream Collaboration
LetsConnect
 
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...
LetsConnect
 
There is nothing more practical than a good theory
There is nothing more practical than a good theoryThere is nothing more practical than a good theory
There is nothing more practical than a good theory
LetsConnect
 
Kubernetes Basics for Connections Admins
Kubernetes Basics for Connections AdminsKubernetes Basics for Connections Admins
Kubernetes Basics for Connections Admins
LetsConnect
 
Intelligent Collaboration driving Digital Transformation
Intelligent Collaboration driving Digital TransformationIntelligent Collaboration driving Digital Transformation
Intelligent Collaboration driving Digital Transformation
LetsConnect
 
Developing IBM Connections Community Apps using Domino
Developing IBM Connections Community Apps using DominoDeveloping IBM Connections Community Apps using Domino
Developing IBM Connections Community Apps using Domino
LetsConnect
 
IBM Connections - Have it YOUR Way!
IBM Connections - Have it YOUR Way!IBM Connections - Have it YOUR Way!
IBM Connections - Have it YOUR Way!
LetsConnect
 
You Get What You Give
You Get What You GiveYou Get What You Give
You Get What You Give
LetsConnect
 
Building Custom ibm Watson Workspace Templates to make you and your team more...
Building Custom ibm Watson Workspace Templates to make you and your team more...Building Custom ibm Watson Workspace Templates to make you and your team more...
Building Custom ibm Watson Workspace Templates to make you and your team more...
LetsConnect
 
ICS INtegration with Node-RED and Open Source
ICS INtegration with Node-RED and Open SourceICS INtegration with Node-RED and Open Source
ICS INtegration with Node-RED and Open Source
LetsConnect
 
Communities as the fundament of social learning
Communities as the fundament of social learningCommunities as the fundament of social learning
Communities as the fundament of social learning
LetsConnect
 

More from LetsConnect (20)

Installing Component Pack 6.0.0.6
Installing Component Pack 6.0.0.6Installing Component Pack 6.0.0.6
Installing Component Pack 6.0.0.6
 
Oh $h@# - How to deal with emotional outbursts and hate in social situations
Oh $h@# - How to deal with emotional outbursts and hate in social situationsOh $h@# - How to deal with emotional outbursts and hate in social situations
Oh $h@# - How to deal with emotional outbursts and hate in social situations
 
It is not About Connections vs Office 365 - You can have the best of the both...
It is not About Connections vs Office 365 - You can have the best of the both...It is not About Connections vs Office 365 - You can have the best of the both...
It is not About Connections vs Office 365 - You can have the best of the both...
 
Using ibm connections to enhance university courses
Using ibm connections to enhance university coursesUsing ibm connections to enhance university courses
Using ibm connections to enhance university courses
 
IBM Connections 6 Component Pack
IBM Connections 6 Component PackIBM Connections 6 Component Pack
IBM Connections 6 Component Pack
 
IBM Connections 6.0 CR3 New Features
IBM Connections 6.0 CR3 New FeaturesIBM Connections 6.0 CR3 New Features
IBM Connections 6.0 CR3 New Features
 
10 years of IBM Connections
10 years of IBM Connections10 years of IBM Connections
10 years of IBM Connections
 
IBM Collaboration Framework in action: Customer success stories
IBM Collaboration Framework in action: Customer success storiesIBM Collaboration Framework in action: Customer success stories
IBM Collaboration Framework in action: Customer success stories
 
Design for the Digital Workspace
Design for the Digital WorkspaceDesign for the Digital Workspace
Design for the Digital Workspace
 
New Ways to Deliver Business Outcomes with INtelligent Workstream Collaboration
New Ways to Deliver Business Outcomes with INtelligent Workstream CollaborationNew Ways to Deliver Business Outcomes with INtelligent Workstream Collaboration
New Ways to Deliver Business Outcomes with INtelligent Workstream Collaboration
 
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...
Power up your Salesforce Opportunities by using IBM Watson Workspace as your ...
 
There is nothing more practical than a good theory
There is nothing more practical than a good theoryThere is nothing more practical than a good theory
There is nothing more practical than a good theory
 
Kubernetes Basics for Connections Admins
Kubernetes Basics for Connections AdminsKubernetes Basics for Connections Admins
Kubernetes Basics for Connections Admins
 
Intelligent Collaboration driving Digital Transformation
Intelligent Collaboration driving Digital TransformationIntelligent Collaboration driving Digital Transformation
Intelligent Collaboration driving Digital Transformation
 
Developing IBM Connections Community Apps using Domino
Developing IBM Connections Community Apps using DominoDeveloping IBM Connections Community Apps using Domino
Developing IBM Connections Community Apps using Domino
 
IBM Connections - Have it YOUR Way!
IBM Connections - Have it YOUR Way!IBM Connections - Have it YOUR Way!
IBM Connections - Have it YOUR Way!
 
You Get What You Give
You Get What You GiveYou Get What You Give
You Get What You Give
 
Building Custom ibm Watson Workspace Templates to make you and your team more...
Building Custom ibm Watson Workspace Templates to make you and your team more...Building Custom ibm Watson Workspace Templates to make you and your team more...
Building Custom ibm Watson Workspace Templates to make you and your team more...
 
ICS INtegration with Node-RED and Open Source
ICS INtegration with Node-RED and Open SourceICS INtegration with Node-RED and Open Source
ICS INtegration with Node-RED and Open Source
 
Communities as the fundament of social learning
Communities as the fundament of social learningCommunities as the fundament of social learning
Communities as the fundament of social learning
 

Recently uploaded

Infrastructure Challenges in Scaling RAG with Custom AI models
Infrastructure Challenges in Scaling RAG with Custom AI modelsInfrastructure Challenges in Scaling RAG with Custom AI models
Infrastructure Challenges in Scaling RAG with Custom AI models
Zilliz
 
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
Neo4j
 
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERPBest 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
Pixlogix Infotech
 
Uni Systems Copilot event_05062024_C.Vlachos.pdf
Uni Systems Copilot event_05062024_C.Vlachos.pdfUni Systems Copilot event_05062024_C.Vlachos.pdf
Uni Systems Copilot event_05062024_C.Vlachos.pdf
Uni Systems S.M.S.A.
 
Pushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 daysPushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 days
Adtran
 
AI 101: An Introduction to the Basics and Impact of Artificial Intelligence
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceAI 101: An Introduction to the Basics and Impact of Artificial Intelligence
AI 101: An Introduction to the Basics and Impact of Artificial Intelligence
IndexBug
 
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing DaysClimate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
Kari Kakkonen
 
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 202420240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
Matthew Sinclair
 
Building Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and MilvusBuilding Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and Milvus
Zilliz
 
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
DianaGray10
 
Presentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of GermanyPresentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of Germany
innovationoecd
 
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfObservability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Paige Cruz
 
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success StoryDriving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Safe Software
 
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 202420240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
Matthew Sinclair
 
Introduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - CybersecurityIntroduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - Cybersecurity
mikeeftimakis1
 
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Speck&Tech
 
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUHCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
panagenda
 
“I’m still / I’m still / Chaining from the Block”
“I’m still / I’m still / Chaining from the Block”“I’m still / I’m still / Chaining from the Block”
“I’m still / I’m still / Chaining from the Block”
Claudio Di Ciccio
 
GenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizationsGenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizations
kumardaparthi1024
 
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
Edge AI and Vision Alliance
 

Recently uploaded (20)

Infrastructure Challenges in Scaling RAG with Custom AI models
Infrastructure Challenges in Scaling RAG with Custom AI modelsInfrastructure Challenges in Scaling RAG with Custom AI models
Infrastructure Challenges in Scaling RAG with Custom AI models
 
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
 
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERPBest 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
 
Uni Systems Copilot event_05062024_C.Vlachos.pdf
Uni Systems Copilot event_05062024_C.Vlachos.pdfUni Systems Copilot event_05062024_C.Vlachos.pdf
Uni Systems Copilot event_05062024_C.Vlachos.pdf
 
Pushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 daysPushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 days
 
AI 101: An Introduction to the Basics and Impact of Artificial Intelligence
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceAI 101: An Introduction to the Basics and Impact of Artificial Intelligence
AI 101: An Introduction to the Basics and Impact of Artificial Intelligence
 
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing DaysClimate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
 
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 202420240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
 
Building Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and MilvusBuilding Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and Milvus
 
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
 
Presentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of GermanyPresentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of Germany
 
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfObservability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
 
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success StoryDriving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success Story
 
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 202420240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
 
Introduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - CybersecurityIntroduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - Cybersecurity
 
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
 
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUHCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
 
“I’m still / I’m still / Chaining from the Block”
“I’m still / I’m still / Chaining from the Block”“I’m still / I’m still / Chaining from the Block”
“I’m still / I’m still / Chaining from the Block”
 
GenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizationsGenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizations
 
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
“Building and Scaling AI Applications with the Nx AI Manager,” a Presentation...
 

No, I’m not retired!

  • 1. Toronto, June 6-7 2016 No, I’m not retired! Debbie Fitzerman DFC International
  • 2.
  • 4. I shared my space with:
  • 6.
  • 7. “Traditional” Workers: • Government Services • Provincial • Federal • County • Municipal • Prisons • Military • Education • “Traditional” corporate workers
  • 8. We downsized: • Our house • Our IT infrastructure • No longer have 60MB x 10MB with unlimited data internet service • No longer have “C” class license & 255 IP addresses
  • 10. Which gave us the following: Connections Mobile File & Print Web Sametime (Messaging) Sandbox Fax File & Print Backup Support
  • 12. What we have now: • Connections: Activities, Communities, Files, etc • Mail • Verse • Meetings • Messaging • Traveler/mobile services • File services • Print services • Backup • Support services • Web • Sandbox • Phone services
  • 13. Phone service features • Devices • Toll Free Numbers • Local Numbers • Auto Attendant • Virtual Extensions • Music-on-Hold • Call Waiting • Caller ID • Message Notification • Call History • Call Transfer • Fax Send and Receive • Voicemail • Voicemail to Text • Voicemail Manager • Call Queue • Call Analysis • Call Forwarding • Virtual Calling Card & Call Back • Directory • Custom Greetings • Portal • Call-Me-Now • Automated Call Recording • Operator Panel • Call Parking • 911 Service • Conference • APIs available for integration
  • 14. Benefits • Work where I want • #NewWay to Learn • Inferior internet service makes us better consultants • Cost savings • Time savings • More productive • Power failures don’t affect us (in the same way) • People outside our organization can collaborate • Connections, meetings & Sametime are available to every size of business
  • 15. What we don’t have now • Maintenance issues • Service packs • O/S updates • Hardware getting old & breaking • Worries about power outages • Power consumption • Distractions with the infrastructure
  • 16. Gotchyas • Printing from the cloud is not a good idea • Most people are not used to working this way so you have to be patient and teach them • Trust issues…. • How do you “sell” it to all levels? • Top down • Micro-managers • Guest “privileges” on Connections Cloud – they are changing…to what?! • People! Culture!
  • 17. Working in the cloud is not new • Started in the late 1990’s • It takes “practise” • What is the best way to communicate? • What is the best medium for each task? • When is IM best, when is email best and when is the best time to pick up the phone or even meet in person? • Technology has gotten better and more reliable • People are the “same”
  • 18. I’ve delegated… …my work – to the cloud!
  • 19. Toronto, June 6-7 2016 Questions, comments?
  • 20. PLATINUM & SPOTLIGHT SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS