Lowe’s Journey with Becoming a Collaborative Company

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A brief overview of Connections at Lowe’s and how we have used it to engage, empower and celibate our diverse worldwide workforce .

Technology

Toronto, June 6-7 2016
Lowe's Journey
Clarissa Felts, Lowe’s
@carolinagal
Terry Cartwright, Lowe’s
@twcartwright

PLATINUM & SPOTLIGHT SPONSORS
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a
FORTUNE® 50 home improvement company
serving more than 16 million customers a week
in the United States, Canada and Mexico
through its stores and online at Lowes.com and
Lowes.ca. With fiscal year 2015 sales of $59.1
billion, Lowe’s has more than 1,855 home
improvement and hardware stores and 270,000
employees. Founded in 1946 and based
in Mooresville, N.C.

Lowe’s Workforce Demographics
• US Store 92.16%
• US Corporate 3.43%
• Canada Stores 2.16%
• Contractors 1.26%
• Mexico Stores 0.32%
• Lowe’s India 0.20%
• Canada Corporate 0.14%
• Shanghai Sourcing 0.12%
• ATG Store 0.12%
• Mexico Corporate 0.08%

Lowe’s Workforce Demographics
Workforce
US Store US Corporate Canda Stores Contractors Mexico Stores
Lowe's India Canada Corporate China Corporate ATG Store Mexico Corporate

Automated Processing
• Tivoli Directory Integrator
• Nightly
• Modifies Profiles
• Adds new Profiles
• Inactivates Profiles
• Update Contractor Photos
• Weekly
• Marks Managers

Moderation
• Moderation Team includes Members of
• Store Communications
• IT Solutions
• IT Run
• We Expect the Community to be Self Policing
based on our Social Media Policy
• We Link to Our Social Media Policy on the
Footer of Every Connections Page

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Henry Gutierrez MAR 4203 Professor Carlos Erban Company Background Headquartered in Chesapeake, VA, Dollar Tree operates thousands of stores in North America across 48 contiguous states and five Canadian provinces, supported by a solid and scalable logistics network. Our roots go back more than 60 years. To appreciate how it all came to pass, you have to rewind more than half a century to K.R. Perry and a Ben Franklin variety store in Wands Corner, Norfolk, Virginia, and to Macon Brock's, Doug Perry's (son of K.R. Perry), and Ray Compton's adventure into $1.00 retailing. A highly successful concept was created using this single price point to build a national chain of stores. History 1970 Macon Brock, Doug Perry, and K.R. Perry started K&K Toys in Norfolk, Virginia. This mall concept toy store grew to over 130 stores on the East coast. The K&K 5&10 store continued to exist and served as the foundation for what would become Dollar Tree. 1986 Macon Brock, Doug Perry, and Ray Compton started Only $1.00 with 5 stores, one in Georgia, one in Tennessee, and three in Virginia. The expansion of dollar stores was continued alongside K&K Toys stores, mostly in enclosed malls. 1991 K&K Toys was sold to KB Toys, a Melville Corp., and all assets were applied to the expansion of the dollar stores. 1993 The name of the company (Only $1.00) was changed to Dollar Tree Stores to address what could be a multi-price-point strategy in the future. Part equity interest was sold to SKM partners, a private equity firm. 1997 Dollar Tree broke ground on its first Distribution Center and its new Store Support Center, both located in Chesapeake, Virginia. History Con’t 2000 Dollar Tree acquired Dollar Express, a Philadelphia-based company, and also opened a new Distribution Center in Stockton, California. 2006 Dollar Tree celebrated its 20th year of retailing at a $1.00 price point and opened its 3,000th store. The Company also acquired 138 Deal$ stores from SUPERVALU INC. 2008 2008 was another milestone year for Dollar Tree as the Company earned a place in the Fortune 500, the only company to do that “A Dollar at a Time.” The Company also had the number-one performing stock in the entire Fortune 500 for that year. 2010 Dollar Tree opened its 4,000th store and acquired 86 Canadian Dollar Giant Stores based in Vancouver, British Columbia. The stores are operated in British Columbia, Ontario, Alberta, and Saskatchewan. These are the first retail locations outside of the United States operated by Dollar Tree 2014 Dollar Tree celebrated the opening of its 5000th store 2015 On July 6, the Company acquired Family Dollar located in Charlotte, North Carolina. Mission Our Mission Dollar Tree, Inc. is a customer-oriented, value-driven variety store. We will operate profitably, empower our associates to share in its opportunities, rewards and successes; and deal with others in an honest and considerate way. The company's mission will be consistent with ...

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1. Toronto, June 6-7 2016 Lowe's Journey Clarissa Felts, Lowe’s @carolinagal Terry Cartwright, Lowe’s @twcartwright

2. PLATINUM & SPOTLIGHT SPONSORS GOLD SPONSORS SILVER SPONSORS BRONZE SPONSORS

3. Toronto, June 6-7 2016 Who is Lowe’s?

4. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 16 million customers a week in the United States, Canada and Mexico through its stores and online at Lowes.com and Lowes.ca. With fiscal year 2015 sales of $59.1 billion, Lowe’s has more than 1,855 home improvement and hardware stores and 270,000 employees. Founded in 1946 and based in Mooresville, N.C.

5. Lowe’s Workforce Demographics • US Store 92.16% • US Corporate 3.43% • Canada Stores 2.16% • Contractors 1.26% • Mexico Stores 0.32% • Lowe’s India 0.20% • Canada Corporate 0.14% • Shanghai Sourcing 0.12% • ATG Store 0.12% • Mexico Corporate 0.08%

6. Lowe’s Workforce Demographics Workforce US Store US Corporate Canda Stores Contractors Mexico Stores Lowe's India Canada Corporate China Corporate ATG Store Mexico Corporate

7. Automated Processing • Tivoli Directory Integrator • Nightly • Modifies Profiles • Adds new Profiles • Inactivates Profiles • Update Contractor Photos • Weekly • Marks Managers

8. Manual Overrides • Sync Profile with LDAP • Inactivate Profiles • Sync Application Features • Update Community Owners

9. Moderation • Moderation Team includes Members of • Store Communications • IT Solutions • IT Run • We Expect the Community to be Self Policing based on our Social Media Policy • We Link to Our Social Media Policy on the Footer of Every Connections Page

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11. Cabinetry Concepts- Official Community

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13. Ask Your Fellow Designers Forum

14. Ask Your Fellow Designers Forum

15. Ask Your Fellow Designers Forum

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